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Subscribe to UpdatesSubscribe All Systems Operational About This Site Status of Worldpay Services Authorization & Payments Operational Acquiring Services Operational Funding & Payouts Operational Portals & Reporting Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Past Incidents Nov 11, 2026 No incidents reported today. Nov 10, 2026 INC0723468 - Cardinal - 3D Secure Authentication Resolved - We observed a technical issue with Authorization & Payments which affected 3D Secure authentications processing through Cardinal. Some 3D Secure authentications may have gone to error between 14:12 UTC - 14:18 UTC. The issue was resolved without intervention from Worldpay technical resources. The environment will continue to be monitored for stability. Nov 10, 19:00 UTC Nov 9, 2026 INC0721732 - We are investigating issues with Authorization & Payments for Amex on the WPG platform Resolved - The issue resolved without intervention from Worldpay technical teams. All Worldpay systems were operating normally throughout the incident. Worldpay will continue to monitor the processing environment for stability. Nov 9, 02:08 UTC Nov 8, 2026 INC0721351 - Mastercard Debit (Maestro) network issue is resolved. Resolved - The issue was resolved without technical intervention from Worldpay. All Worldpay systems were operating normally throughout the duration of the incident. Worldpay will continue to monitor the environment for stability. Nov 8, 07:57 UTC Nov 7, 2026 No incidents reported. Nov 6, 2026 INC0719188 We are aware of an incident affecting payments processing through the Alternative Payment Method (APM) – eps. Resolved - We have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. Nov 6, 09:59 UTC Update - Third-party technical resources are continuing to work with their partner to restore service. All Worldpay systems are operating as designed, with ongoing monitoring to confirm recovery. Nov 6, 08:33 UTC Update - Third-party technical resources have identified the issue and are continuing to work with their partner to restore service. All Worldpay systems are operating normally. Next update will be at 01:00 ET, 06-Nov-2026 or sooner if the situation changes. Nov 6, 01:52 UTC Update - Third-party technical resources have identified the issue and are continuing to work with their partner to restore service. All Worldpay systems are operating normally. Next update will be at 21:00 ET or sooner if the situation changes. Nov 5, 22:57 UTC Update - Third-party technical resources have identified the issue and are working with their partner to resolve. All Worldpay systems are operating normally; Worldpay is continuing to monitor the environment for recovery. Nov 5, 21:59 UTC Update - A third-party is working to resolve an internal issue and restore service. Worldpay is continuing to monitor the environment status for recovery. Nov 5, 21:10 UTC Identified - The issue has been identified and a fix is being implemented. Nov 5, 20:46 UTC INC0716317 - GPPaaS PayPal Direct - Funding Delay Resolved - We have resolved the technical issue with Funding & Payouts. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. Nov 6, 08:51 UTC Identified - There is a third-party issue which has caused a delay in funding for a subset of clients processing PayPal Direct transactions. Worldpay is continuing to follow up with the third-party and actively monitoring for the funds to be delivered. Nov 5, 16:54 UTC Investigating - There is a third-party issue which has caused a two-business day delay in funding for a subset of clients processing PayPal Direct transactions. The third-party has been notified and is actively working towards resolution. Worldpay is continuing to follow up and monitor for the funds to be delivered. Nov 4, 16:45 UTC Nov 5, 2026 INC0719027 - Worldwide Payment Gateway (WPG) - Mastercard and Visa dual-branded Carte Bancaire Resolved - We have resolved the technical issue with Authorization & Payments on the Worldwide Payment Gateway (WPG) platform. Some Mastercard and Visa dual-branded Carte Bancaire transactions may have encountered an error during processing. Retries may have been successful. We apologize for the inconvenience this may have caused you or your customers. Nov 5, 18:35 UTC Update - We are continuing to experience a technical issue with Authorization & Payments on the Worldwide Payment Gateway (WPG) platform. Some Mastercard and Visa dual-branded Carte Bancaire transactions may receive an error during processing. Technical resources are working to resolve an internal issue following a scheduled release. Nov 5, 17:59 UTC Identified - The issue has been identified and a fix is being implemented. Nov 5, 17:46 UTC INC0718854 - Worldwide Payment Gateway (WPG) Resolved - We have resolved the technical issue with Authorization & Payments. Some transactions processing on the Worldwide Payment Gateway (WPG) platform may have been declined. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. Nov 5, 14:43 UTC Investigating - We are currently experiencing a technical issue with Authorization & Payments. Some transactions processing on the Worldwide Payment Gateway (WPG) platform may be declined. Technical resources are working to identify and resolve the issue as a matter of priority. Nov 5, 14:16 UTC INC0718658 - We have resolved issues with Authorization & Payments. Resolved - We have resolved the technical issue with Authorization & Payments affecting some APM traffic on the Worldpay Alterative Payments Platform between 10:05 UTC and 10:25 UTC. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. Nov 5, 10:55 UTC INC0718460 - We are aware of potential issues with a Third Party Resolved - The Third Party has resolved the technical issue with the acquirer, HSBC. The service is now operating as expected. Nov 5, 08:15 UTC Identified - We are continuing to experience a technical issue with the acquirer, HSBC, that may be causing transaction processing errors on the Worldwide Payment Gateway (WPG). Our technical resources continue to work with the Third Party to resolve the issue as a matter of priority. Nov 5, 07:33 UTC Investigating - We are currently aware of a technical issue with the acquirer, HSBC, that may be causing transaction processing errors on the Worldwide Payment Gateway (WPG). Technical resources are monitoring the issue and will provide updates as received. Nov 5, 06:57 UTC Nov 4, 2026 Nov 3, 2026 INC0716051 - 3D Secure is resolved. Resolved - The Third Party has resolved the technical issue with 3D Secure which occurred between 09:30 UTC and 10:15 UTC. The service is now operating as expected. Nov 3, 10:55 UTC INC0716043 - We have resolved issues with Acquiring Services Resolved - We have resolved the technical issue with Acquiring Services. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. Nov 3, 10:29 UTC INC0714904 - We have resolved issues with Acquiring Services Resolved - We have resolved the technical issue with Sterling File Gateway (SFG) Acquiring Services. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. Nov 3, 06:07 UTC INC0714904 - We have resolved issues with Authorization & Payments. Resolved - We have resolved the technical issue with Authorization & Payments for the Integrated Payments platform. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. Nov 3, 05:46 UTC Nov 2, 2026 INC0714252 - We are investigating potential issues with Portals & Reporting Resolved - We have resolved the technical issue with Portals & Reporting. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. Nov 2, 16:02 UTC Investigating - We are currently experiencing a technical issue with Portals & Reporting for the eCommerce (VAP) iQ platform. Technical resources are working to identify and resolve the issue as a matter of priority. Nov 2, 14:47 UTC INC0713314 - We are aware of potential issues with a Third Party Resolved - The third-party resolved an internal issue to restore service. Worldpay systems were functioning as normal throughout the incident. Worldpay will continue to monitor the environment for stability. Nov 2, 00:53 UTC Investigating - We are currently aware of a technical issue with the Visa network that may be causing transaction authorization failures. Technical resources are monitoring the issue and will provide updates as received. Nov 1, 21:38 UTC Nov 1, 2026 INC0713069 - We have resolved issues with Authorization & Payments. Resolved - We have resolved the technical issue with Authorization & Payments on multiple Worldpay Platforms: Latin American Gateway (LatAM) - Worldwide Payment Gateway (WPG) – Access Worldpay - Worldpay Alternative Payments (WPAP). The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers. Nov 1, 12:12 UTC INC0712171 - We are aware of potential issues with a Third Party Resolved - The Third Party has resolved the technical issue with Alternative Payment Method (APM) - iDeal. The service is now operating as expected. Nov 1, 10:05 UTC Investigating - We are currently aware of a technical issue with Alternative Payment Method (APM) - iDeal that may be causing some iDeal transactions to be declined. Technical resources are monitoring the issue and will provide updates as received. Nov 1, 08:42 UTC Oct 31, 2026 No incidents reported. Oct 30, 2026 No incidents reported. Oct 29, 2026 INC0709613 - WPG - Maintenance Extended - Degradation of service Resolved - As of 22:36 UTC | 18:36 ET, WPG support teams have resolved an internal database issue to restore service. Worldpay will continue to monitor the environment to ensure stability. Oct 29, 23:07 UTC Identified - WPG support teams have identified a database issue, following scheduled maintenance, and are continuing to actively resolve. The Estimated Time to Restoration (ETR) is approximately 60 minutes. Clients may experience a degradation in service for the below WPG products. Auto-capture Card Payouts Incremental Authorisation Merchant Administration Interface Online Refund Processing Order Inquiries Order Modifications Pay as Order Synchronised Order Modifications Oct 29, 22:11 UTC Update - WPG support teams have identified a database issue, following scheduled maintenance, and are continuing to actively resolve. The Estimated Time to Restoration (ETR) is approximately 60 minutes. Clients may experience a degradation in service for the below WPG products. Auto-capture Card Payouts Incremental Authorisation Merchant Administration Interface Online Refund Processing Order Inquiries Order Modifications Pay as Order Synchronised Order Modifications Oct 29, 21:45 UTC Monitoring - We are continuing to complete maintenance activities an update will be provided when available. Oct 29, 21:43 UTC Oct 28, 2026 INC0708391 - Biller Solutions - We are investigating issues with Authorization & Payments Resolved - We have resolved the technical issue with Authorization & Payments which impacted the Biller Solutions platform. The system is now operating as expected. Transaction authorizations may have failed to process. We apologize for any inconvenience this may have caused you or your customers. Oct 28, 18:31 UTC Investigating - We are currently experiencing a technical issue with Authorization & Payments for the Biller Solutions platform. Technical resources are working to identify and resolve the issue as a matter of priority. Oct 28, 18:21 UTC INC0708124 - We are investigating issues with Authorization & Payments Resolved - The issue was resolved without intervention from Worldpay technical resources. 3D Secure authentication requests may have intermittently received an error when processing through Cardinal between 13:00 UTC - 13:03 UTC. All Worldpay systems were operating as expected. Worldpay will continue to monitor the environment for stability. Oct 28, 13:50 UTC Investigating - We are monitoring an issue impacting Authorization & Payments on the Worldwide Payment Gateway (WPG) platform. Cardinal 3D Secure authentication requests may intermittently go to error. Worldpay is engaging Cardinal technical resources to assist with restoration of service. All Worldpay systems are operating normally. The environment is being actively monitored for recovery. Oct 28, 13:47 UTC Incident History Powered by Atlassian Statuspage Contact Us: Please contact your normal point of contact with questions.