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Subscribe to UpdatesSubscribe All Systems Operational Uptime over the past 90 days. View historical uptime. Core Platform Operational Payments API Operational Payout API Operational Payment Page Operational Notification Service Operational Tokenization Service Operational EBANX Dashboard Operational Developer Tools Operational EBANX API Documentation Operational Sandbox API Operational Argentina Operational E-Wallet Operational Cards (credit/debit) Operational Cash Operational Bank Transfer Operational Bolivia Operational Cash Operational Brazil Operational PIX Operational Cards (credit/debit) Operational E-Wallet Operational Boleto Operational Bank Transfer Operational Cash Operational Chile Operational Cards (credit/debit) Operational E-Wallet Operational ServiPag Operational Bank Transfer Operational Webpay Operational Colombia Operational Cards (credit/debit) Operational E-Wallet Operational Bank Transfer Operational Cash Operational Costa Rica Operational Cards (credit/debit) Operational Dominican Republic Operational Cards (credit/debit) Operational Ecuador Operational SafetyPay Operational Cards (credit/debit) Operational Egypt Operational Fawry Operational Guatemala Operational Cards (credit/debit) Operational India Operational E-Wallet Operational Cards (credit/debit) Operational Indonesia Operational E-Wallet Operational Kenya Operational E-Wallet Operational Cards (credit/debit) Operational Mexico Operational Cards (credit/debit) Operational Cash Operational E-Wallet Operational SPEI Operational OXXO Operational OXXO Pay Operational Nigeria Operational Bank Transfer Operational Cards (credit/debit) Operational E-Wallet Operational USSD Operational Panama Operational Cards (credit/debit) Operational Paraguay Operational Cards (credit/debit) Operational Peru Operational Cards (credit/debit) Operational PagoEfectivo Operational SafetyPay Operational E-Wallet Operational Bank Transfer Operational Philippines Operational E-Wallet Operational South Africa Operational Cards (credit/debit) Operational E-Wallet Operational Capitec Pay Operational Uruguay Operational Cards (credit/debit) Operational E-Wallet Operational Turkey Operational Cards (credit/debit) Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Scheduled Maintenance [Colombia][Bre-b] Scheduled maintenance Nov 12, 2026 03:00-04:59 UTC Payment method(s): Bre-b Country: Colombia Start: 2026-11-12 03:00 UTC End: 2026-11-12 04:59 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting Bre-B. During this window, payment creation and payment confirmation via Bre-B may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Posted on Nov 05, 2026 - 19:27 UTC [Colombia][Bre-b] Scheduled maintenance Nov 12, 2026 08:00-09:00 UTC Payment method(s): Bre-b Country: Colombia Start: 2026-11-12 08:00 UTC End: 2026-11-12 09:00 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting Bre-B. During this window, payment creation and payment confirmation via Bre-B may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Posted on Oct 29, 2026 - 12:43 UTC [Peru][Safety Pay] Scheduled maintenance Nov 12, 2026 12:00-13:00 UTC Payment method(s): Safety Pay Country: Peru Start: 2026-11-12 12:00 UTC End: 2026-11-12 13:00 UTC Impact: We would like to inform you about a scheduled maintenance in Peru, affecting SafetyPay. During this window, payment creation and payment confirmation via SafetyPay may present intermittent delays and failures. Payouts and refunds are not affected. Normal operations are expected to resume right after the maintenance is completed. Posted on Nov 10, 2026 - 16:17 UTC [Peru][PagoEfectivo] Scheduled maintenance Nov 14, 2026 08:00-13:00 UTC Payment method(s): PagoEfectivo Country: Peru Start: 2026-11-14 08:00 UTC End: 2026-11-14 13:00 UTC Impact: We would like to inform you about a scheduled maintenance in Peru, affecting PagoEfectivo . During this window, payment confirmation via PagoEfectivo may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Posted on Nov 04, 2026 - 12:11 UTC [Ecuador][Cards] Scheduled maintenance Nov 16, 2026 04:30-09:30 UTC Payment method(s): Cards Country: Ecuador Start: 2026-11-16 04:30 UTC End: 2026-11-16 09:30 UTC Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards. During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Posted on Nov 05, 2026 - 19:27 UTC [Colombia][PSE] Scheduled maintenance Nov 22, 2026 02:00-10:00 UTC Payment method(s): PSE Country: Colombia Start: 2026-11-22 02:00 UTC End: 2026-11-22 10:00 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present unavailability. Normal operations are expected to resume right after the maintenance is completed. Posted on Nov 10, 2026 - 16:17 UTC Past Incidents Nov 11, 2026 [Brazil][PIX] Pix Automático payment failures Resolved - Payment method(s): PIX Country: Brazil Impact: A fix has been applied, and services are now stable. We are closely monitoring the situation to ensure full stability. Nov 11, 15:22 UTC Investigating - Payment method(s): Pix Automático Country: Brazil Impact: We are observing failures for new Pix Automático charges, leading to payment failures for customers. The issue has been identified, and our teams are actively investigating to resolve it. We'll keep updates coming. Nov 11, 15:05 UTC [Ecuador][Cards] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 11, 09:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 11, 05:00 UTC Scheduled - Payment method(s): Cards Country: Ecuador Start: 2026-11-11 05:00 UTC End: 2026-11-11 09:00 UTC Impact: We would like to inform you abouta scheduled maintenance in Ecuador, affecting Cards. During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Nov 4, 18:05 UTC [Peru][Bank Transfer] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 11, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 11, 05:01 UTC Scheduled - Payment method(s): Bank Transfer Country: Peru Start: 2026-11-11 05:00 UTC End: 2026-11-11 09:00 UTC Impact: We would like to inform you about a scheduled maintenance activity conducted by the Peruvian clearing house (CCE) on its Immediate Transfers service. During the maintenance window, Bank Transfer Payouts and Refunds to accounts at other banks in Peru may be temporarily unavailable or delayed, while same-bank transfers are not expected to be affected. Normal operations are expected to resume immediately following the completion of the maintenance. Nov 10, 23:10 UTC [Peru][Voucher/Cash] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 11, 05:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 11, 04:00 UTC Scheduled - Payment method(s): Voucher/Cash Country: Peru Start: 2026-11-11 04:00 UTC End: 2026-11-11 05:30 UTC Impact: We would like to inform you about a scheduled maintenance activity conducted by Paysafe on PagoEfectivo services in Peru. During the maintenance window, PagoEfectivo payment code (CIP) generation and QR payments may be temporarily unavailable or experience intermittencies. Normal operations are expected to resume immediately following the completion of the maintenance. Nov 11, 00:44 UTC [All Countries][EBANX Dashboards] Scheduled maintenance for platform improvements Completed - The scheduled maintenance has been completed. Nov 11, 01:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 22:00 UTC Scheduled - Payment method(s): N/A Country: All Countries Start: 2026-11-10 22:00 UTC End: 2026-11-11 01:30 UTC Impact: The EBANX Dashboard will be unavailable for approximately 5 minutes. Following this brief interruption, users using Diamond and Frontier dashboards may experience delays in data updates and increased latency until the end of the maintenance window as we perform planned platform improvements. Payment processing and payouts are not affected. Nov 6, 17:17 UTC Nov 10, 2026 [Argentina][Payouts] Payout processing degradation Resolved - This incident has been resolved. We are actively monitoring to guarantee stability. Nov 10, 14:08 UTC Identified - We have detected a service degradation affecting payouts in Argentina. Payouts may be delayed or cancelled. Our teams are actively working with our external partner to restore full service as quickly as possible. Nov 10, 06:53 UTC [Bolivia][Cash] Payment processing outage Resolved - This incident has been resolved. Nov 10, 13:32 UTC Identified - Payment method(s): Cash Country: Bolivia Impact: The cause of the issue affecting Cash payments has been identified. Cash payment requests are failing, and vouchers are not being generated. Efforts are underway to resolve this and restore full service. Nov 10, 07:26 UTC [Mexico][Voucher/Cash] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 10, 07:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 05:00 UTC Scheduled - Payment method(s): Voucher/Cash Country: Mexico Start: 2026-11-10 05:00 UTC End: 2026-11-10 07:00 UTC Impact: We would like to inform you about a scheduled maintenance activity by a partner in Mexico (Spin by OXXO). The affected services are being confirmed with the partner, and OXXO Pay transactions may experience temporary unavailability or delays in payment confirmation during the maintenance window. Normal operations are expected to resume immediately after the maintenance is completed. Nov 10, 01:36 UTC [Ecuador][Cards] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 10, 05:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 04:30 UTC Scheduled - Payment method(s): Cards Country: Ecuador Start: 2026-11-10 04:30 UTC End: 2026-11-10 05:30 UTC Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards. During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Nov 9, 12:36 UTC [Colombia][PSE] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 10, 04:50 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 04:00 UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-11-10 04:00 UTC End: 2026-11-10 04:50 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Oct 29, 12:43 UTC Nov 9, 2026 [Colombia][PSE] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 9, 09:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 9, 06:00 UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-11-09 06:00 UTC End: 2026-11-09 09:00 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Nov 6, 19:56 UTC [Colombia][Bre-b] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 9, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 9, 08:00 UTC Scheduled - Payment method(s): Bre-b Country: Colombia Start: 2026-11-09 08:00 UTC End: 2026-11-09 09:00 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting Bre-B. During this window, payment creation and payment confirmation via Bre-B may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Oct 29, 12:43 UTC [Ecuador][Cards] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 9, 08:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 9, 07:00 UTC Scheduled - Payment method(s): Cards Country: Ecuador Start: 2026-11-09 07:00 UTC End: 2026-11-09 08:30 UTC Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards. During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Nov 6, 19:56 UTC Nov 8, 2026 [Colombia][PSE] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 8, 10:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 02:00 UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-11-08 02:00 UTC End: 2026-11-08 10:00 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Oct 20, 18:20 UTC [Colombia][PSE] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 8, 03:10 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 03:00 UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-11-08 03:00 UTC End: 2026-11-08 03:10 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Nov 6, 19:56 UTC [South Africa][CapitecPay] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 8, 00:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 23:00 UTC Scheduled - Payment method(s): CapitecPay Country: South Africa Start: 2026-11-07 23:00 UTC End: 2026-11-08 00:00 UTC Impact: We would like to inform you about a scheduled maintenance in South Africa, affecting Capitec Pay. During this window, payment creation and payment confirmation via Capitec Pay may present failures and declines. Normal operations are expected to resume right after the maintenance is completed. Nov 6, 19:57 UTC Nov 7, 2026 [Ecuador][Cards] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 7, 12:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 11:00 UTC Scheduled - Payment method(s): Cards Country: Ecuador Start: 2026-11-07 11:00 UTC End: 2026-11-07 12:00 UTC Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards . During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Oct 29, 12:43 UTC [Ecuador][Cards] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 7, 08:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 07:00 UTC Scheduled - Payment method(s): Cards Country: Ecuador Start: 2026-11-07 07:00 UTC End: 2026-11-07 08:00 UTC Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards . During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Oct 29, 12:43 UTC Nov 6, 2026 [Brazil][PIX] Payment processing degradation due to BACEN instability Resolved - This incident has been resolved. Nov 6, 22:37 UTC Investigating - Payment method(s): PIX Country: Brazil Impact: We have identified the cause of a degradation affecting PIX payment processing. Transactions may experience failures, delays, or inconsistent statuses. Our teams are actively working with partners to restore full service. Nov 6, 22:21 UTC [Colombia][Nequi] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 6, 07:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 6, 06:30 UTC Scheduled - Payment method(s): Nequi Country: Colombia Start: 2026-11-06 06:30 UTC End: 2026-11-06 07:30 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia. During this window, payment creation and payment confirmation via Nequi may present failures and declines. Normal operations are expected to resume right after the maintenance is completed. Nov 4, 12:12 UTC Nov 5, 2026 [Ecuador][Cards] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 5, 08:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 5, 08:00 UTC Scheduled - Payment method(s): Cards Country: Ecuador Start: 2026-11-05 08:00 UTC End: 2026-11-05 08:30 UTC Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards. During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Nov 4, 18:04 UTC [Colombia][Nequi] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 5, 07:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 5, 06:30 UTC Scheduled - Payment method(s): Nequi Country: Colombia Start: 2026-11-05 06:30 UTC End: 2026-11-05 07:30 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia. During this window, payment creation and payment confirmation via Nequi may present failures and declines. Normal operations are expected to resume right after the maintenance is completed. Nov 4, 12:11 UTC Nov 4, 2026 [Brazil][PIX] Cross-border payment interruption in checkout Resolved - This incident has been resolved. Nov 4, 14:15 UTC Identified - Payment method(s): PIX Country: Brazil Impact: Cross-border PIX transactions are currently experiencing an interruption. The cause has been identified, and our teams are actively working to understand the root cause and fix the issue. Nov 4, 14:02 UTC [Colombia][Nequi] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 4, 07:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 4, 06:30 UTC Scheduled - Payment method(s): Nequi Country: Colombia Start: 2026-11-04 06:30 UTC End: 2026-11-04 07:30 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia. During this window, payment creation and payment confirmation via Nequi may present failures and declines. Normal operations are expected to resume right after the maintenance is completed. Nov 3, 20:07 UTC [Peru][PagoEfectivo] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 4, 06:31 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 4, 04:55 UTC Scheduled - Payment method(s): PagoEfectivo Country: Peru Start: 2026-11-04 04:55 UTC End: 2026-11-04 06:30 UTC Impact: Payment status notifications for PagoEfectivo may experience delays. Nov 4, 02:54 UTC Nov 3, 2026 [Philippines][e-Wallet] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 3, 19:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 3, 16:00 UTC Scheduled - Payment method(s): e-Wallet Country: Philippines Start: 2026-11-03 16:00 UTC End: 2026-11-03 19:00 UTC Impact: We would like to inform you about a scheduled maintenance in Philippines, affecting Wallet . During this window, payment creation, payment confirmation and payouts via Wallet may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Nov 3, 13:15 UTC [Peru; Ecuador][Safety Pay] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 3, 12:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 3, 12:00 UTC Scheduled - Payment method(s): Safety Pay Country: Peru; Ecuador Start: 2026-11-03 12:00 UTC End: 2026-11-03 12:30 UTC Impact: Scheduled maintenance by an external provider will affect SafetyPay services. During the maintenance window, SafetyPay payments, payment notifications, and payouts may experience temporary unavailability or intermittencies. Services are expected to resume normal operation immediately after completion. Nov 3, 05:18 UTC [Peru][Bank Transfer] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 3, 10:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 3, 05:00 UTC Scheduled - Payment method(s): Bank Transfer Country: Peru Start: 2026-11-03 05:00 UTC End: 2026-11-03 10:00 UTC Impact: During scheduled maintenance by an external provider, interbank bank transfers in Peru, including payouts to accounts at other banks, may experience brief periods of degradation or intermittency. Same-bank transfers and other payment methods will continue to operate normally. Normal operations are expected to resume right after the maintenance is completed. Nov 3, 02:26 UTC [Peru][PagoEfectivo] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 3, 10:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 3, 05:01 UTC Scheduled - Description: Payment method(s): PagoEfectivo Country: Peru Start: 2026-11-03 05:00 UTC End: 2026-11-03 10:00 UTC Impact: We would like to inform you about a scheduled maintenance activity conducted by a local bank in Peru (BCP). This activity exclusively affects the BCP volume for PagoEfectivo on this partner. Normal operations are expected to resume immediately following the completion of the maintenance. Nov 3, 02:57 UTC Nov 2, 2026 [Colombia][PSE] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 2, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 2, 06:00 UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-11-02 06:00 UTC End: 2026-11-02 09:00 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Oct 30, 18:25 UTC [Ecuador][Cards] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 2, 07:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 2, 07:00 UTC Scheduled - Payment method(s): Cards Country: Ecuador Start: 2026-11-02 07:00 UTC End: 2026-11-02 07:30 UTC Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards . During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Oct 30, 18:25 UTC Nov 1, 2026 [Nigeria][Bank Transfer] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 1, 23:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 21:00 UTC Scheduled - Payment method(s): Bank Transfer Country: Nigeria Start: 2026-11-01 21:00 UTC End: 2026-11-01 23:00 UTC Impact: We would like to inform you about a scheduled maintenance in Nigeria, affecting Bank Transfer . During this window, payment creation and payment confirmation via Bank Transfer may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is complete. Oct 30, 18:25 UTC [Colombia][PSE] Scheduled maintenance Completed - The scheduled maintenance has been completed. Nov 1, 03:10 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 03:00 UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-11-01 03:00 UTC End: 2026-11-01 03:10 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Oct 30, 18:25 UTC Oct 31, 2026 [Peru][PagoEfectivo] Payment processing outage Resolved - This incident has been resolved. Oct 31, 12:07 UTC Update - PagoEfectivo services are being brought back online by the provider, and we are seeing early signs of recovery in transactions. We are monitoring closely to confirm stability and will update once recovery is fully confirmed. Oct 31, 11:51 UTC Update - PagoEfectivo services remain temporarily suspended by the provider. No estimated time for restoration has been shared yet. We remain in constant contact with PagoEfectivo and will provide a further update as soon as we have new information to share. Oct 31, 07:12 UTC Monitoring - PagoEfectivo is experiencing a full platform outage on its side, affecting all payment providers and merchants that use the service, not only EBANX. PagoEfectivo transactions are currently unavailable. There is no estimated time for restoration yet. We are in constant contact with PagoEfectivo and will share updates as soon as we have new information. Oct 30, 23:27 UTC Identified - Payment method(s): PagoEfectivo Country: Peru Impact: We have identified the cause of delays affecting PagoEfectivo transactions via our Payments API. Our teams are actively working with partners to resolve the issue. Oct 29, 23:20 UTC Oct 30, 2026 [Colombia][Nequi] Scheduled maintenance Completed - The scheduled maintenance has been completed. Oct 30, 07:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 06:30 UTC Scheduled - Payment method(s): Nequi Country: Colombia Start: 2026-10-30 06:30 UTC End: 2026-10-30 07:30 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia. During this window, payment creation and payment confirmation via Nequi may present failures and declines. Normal operations are expected to resume right after the maintenance is completed. Oct 28, 13:33 UTC [Colombia][Bre-b] Scheduled maintenance Completed - The scheduled maintenance has been completed. Oct 30, 04:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 03:30 UTC Scheduled - Payment method(s): Bre-b Country: Colombia Start: 2026-10-30 03:30 UTC End: 2026-10-30 04:30 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting Bre-B. During this window, payment creation and payment confirmation via Bre-B may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Oct 30, 03:09 UTC [Egypt][FawryPay] Scheduled maintenance Completed - The scheduled maintenance has been completed. Oct 30, 01:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 20:30 UTC Scheduled - Payment method(s): FawryPay Country: Egypt Start: 2026-10-29 20:30 UTC End: 2026-10-30 01:30 UTC Impact: We would like to inform you about a scheduled maintenance in Egypt. During this window, payment creation and payment confirmation via Fawry may present failures and declines. Normal operations are expected to resume right after the maintenance is completed. Oct 13, 15:09 UTC Oct 29, 2026 [Peru][PagoEfectivo] Scheduled maintenance Completed - The scheduled maintenance has been completed. Oct 29, 23:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 21:00 UTC Scheduled - Payment method(s): PagoEfectivo Country: Peru Start: 2026-10-29 21:00 UTC End: 2026-10-29 23:00 UTC Impact: We would like to inform you about a scheduled maintenance in Peru, affecting PagoEfectivo . During this window, payment confirmation via PagoEfectivo may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Oct 29, 19:26 UTC [Nigeria][Bank Transfer] Scheduled maintenance Completed - The scheduled maintenance has been completed. Oct 29, 23:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 21:01 UTC Scheduled - Payment method(s): Bank Transfer Country: Nigeria Start: 2026-10-29 21:00 UTC End: 2026-10-29 23:00 UTC Impact: We would like to inform you about a scheduled maintenance in Nigeria, affecting Bank Transfer. During this window, payment creation and payment confirmation via Bank Transfer may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Oct 26, 20:22 UTC [Peru][PagoEfectivo] Scheduled maintenance Completed - The scheduled maintenance has been completed. Oct 29, 15:45 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 15:30 UTC Scheduled - Payment method(s): PagoEfectivo Country: Peru Start: 2026-10-29 15:30 UTC End: 2026-10-29 15:45 UTC Impact: We would like to inform you about a scheduled maintenance in Peru, affecting PagoEfectivo. During this window, payment creation and payment confirmation via PagoEfectivo may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Oct 26, 20:22 UTC [Colombia][Nequi] Scheduled maintenance Completed - The scheduled maintenance has been completed. Oct 29, 07:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 06:30 UTC Scheduled - Payment method(s): Nequi Country: Colombia Start: 2026-10-29 06:30 UTC End: 2026-10-29 07:30 UTC Impact: We would like to inform you about a series of scheduled maintenance activities conducted by Nequi in Colombia. During the maintenance windows, the Nequi app and its services may be temporarily unavailable, affecting payments with the Nequi payment method. Normal operations are expected to resume immediately following the completion of each maintenance. Oct 28, 11:19 UTC [Mexico][SPEI] Scheduled maintenance Completed - The scheduled maintenance has been completed. Oct 29, 06:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 04:00 UTC Scheduled - Payment method(s): SPEI Country: Mexico Start: 2026-10-29 04:00 UTC End: 2026-10-29 06:00 UTC Impact: We would like to inform you about a scheduled maintenance in Mexico, affecting SPEI. During this maintenance window, PayIns may experience intermittent delays and failures. Payout requests will be temporarily held and processed once the maintenance is complete. Oct 23, 13:05 UTC Oct 28, 2026 [Ecuador][Cards] Scheduled maintenance Completed - The scheduled maintenance has been completed. Oct 28, 09:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 05:00 UTC Scheduled - Payment method(s): Cards Country: Ecuador Start: 2026-10-28 05:00 UTC End: 2026-10-28 09:00 UTC Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards . During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Oct 24, 00:02 UTC [Colombia][Bre-b] Scheduled maintenance Completed - The scheduled maintenance has been completed. Oct 28, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 06:00 UTC Scheduled - Payment method(s): Bre-b Country: Colombia Start: 2026-10-28 06:00 UTC End: 2026-10-28 09:00 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting Bre-B. During this window, payment creation and payment confirmation via Bre-B may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Oct 22, 14:48 UTC [Peru][PagoEfectivo] Scheduled maintenance Completed - The scheduled maintenance has been completed. Oct 28, 08:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 06:01 UTC Scheduled - Payment method(s): PagoEfectivo Country: Peru Start: 2026-10-28 06:00 UTC End: 2026-10-28 08:00 UTC Impact: We would like to inform you about a scheduled maintenance in Peru, affecting PagoEfectivo. During this window, payment creation and payment confirmation via PagoEfectivo may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed. Oct 22, 18:51 UTC [Colombia][Nequi] Scheduled maintenance Completed - The scheduled maintenance has been completed. Oct 28, 07:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 06:30 UTC Scheduled - Payment method(s): Nequi Country: Colombia Start: 2026-10-28 06:30 UTC End: 2026-10-28 07:30 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia. During this window, payment creation and payment confirmation via Nequi may present failures and declines. Normal operations are expected to resume right after the maintenance is completed. Oct 27, 20:10 UTC Incident History Powered by Atlassian Statuspage