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Subscribe to UpdatesSubscribe All Systems Operational About This Site This page provides real-time information about the availability and performance of Socure services, including our APIs, dashboard, and core platform components. It is the single source of truth for current incidents, scheduled maintenance, and historical uptime across our products. What you’ll find here: 1) Current status for Socure APIs, dashboard, and core services 2) Active incidents and maintenance with impact, updates, and resolution details 3) Historical uptime and past incidents so you can understand performance over time If you are experiencing an issue that is not reflected on this page, please contact our support team at support@socure.com so we can investigate. Uptime over the past 90 days. View historical uptime. Socure ID+ Platform Operational Sigma Identity Fraud Operational Sigma Synthetic Fraud Operational Predictive DocV Operational KYC Operational Email RiskScore Operational Address RiskScore Operational Account Intelligence Operational Phone RiskScore Operational Sigma Device Operational Alert List Operational Decision Operational eCBSV Operational Graph Intelligence Operational Negative Positive List Operational Sigma First-Party Fraud Operational Prefill Operational International Verify (eKYC) Operational International Phone RiskScore Operational International Prefill Operational OTP Operational Silent Network Authentication (SNA) Operational Global Watchlist Operational Global Watchlist Screening with Monitoring Operational Watchlist Standard Operational Watchlist Plus Operational Watchlist Premier Operational Socure SDKs Operational SigmaDevice iOS Operational SigmaDevice Android Operational DocV Android Operational DocV iOS Operational Device Risk - WebSDK Operational DocV WebSDK Operational Admin Dashboard Operational Developer Hub Operational RiskOS Operational RiskOS Platform Operational Sigma Identity Fraud Operational Sigma Synthetic Fraud Operational Predictive DocV Operational KYC Operational Email RiskScore Operational Address RiskScore Operational Account Intelligence Operational Phone RiskScore Operational Sigma Device Operational Alert List Operational Decision Operational eCBSV Operational Negative Positive List Operational Graph Intelligence Operational Sigma First-Party Fraud Operational Phone RiskScore Operational Verify (eKYC) Operational Prefill Operational CNAM Operational OTP Operational Silent Network Authentication (SNA) Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Scheduled Maintenance eCBSV - Maintenance Notification Nov 14, 2026 23:00-23:30 EST During Saturday,November 14, 2026, 11:00PM (ET) until 11:30PM (ET), SSA will be utilizing a portion of the standard maintenance window to complete multiple activities and anticipate an outage for the eCBSV service during this timeframe. Posted on Nov 09, 2026 - 21:50 EST Past Incidents Nov 11, 2026 No incidents reported today. Nov 10, 2026 No incidents reported. Nov 9, 2026 No incidents reported. Nov 8, 2026 No incidents reported. Nov 7, 2026 No incidents reported. Nov 6, 2026 No incidents reported. Nov 5, 2026 No incidents reported. Nov 4, 2026 No incidents reported. Nov 3, 2026 No incidents reported. Nov 2, 2026 No incidents reported. Nov 1, 2026 eCBSV - Maintenance Notification Completed - The scheduled maintenance has been completed. Nov 1, 02:00 EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 31, 23:30 EDT Scheduled - During Saturday, October 31, 2026, 11:30PM (ET) until Sunday, November 1, 2026, 3:00AM (ET), SSA will be utilizing a portion of the standard maintenance window to complete multiple activities and anticipate an outage for the eCBSV service during this timeframe Oct 29, 11:11 EDT Oct 31, 2026 Oct 30, 2026 No incidents reported. Oct 29, 2026 No incidents reported. Oct 28, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage