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Subscribe to UpdatesSubscribe ESET Protect | Error Accessing EDR Rules and EDR exclusions Subscribe Monitoring - The issue has been mitigated. Nov 11, 2026 - 15:24 CET Identified - We are investigating reports of issues accessing EDR Rules and Exclusions in ESET PROTECT for customers in Japan. Customers may see a "Failed to load data" message when opening these pages after navigating from ESET Inspect. This issue does not affect the protection status of managed devices, and we are actively working to identify the cause. Nov 10, 2026 - 14:16 CET Intermittent Microsoft Entra ID SSO Login Issues – ESET PROTECT Subscribe Identified - The root cause of the intermittent Microsoft Entra ID Single Sign-On authentication issues affecting ESET PROTECT has been identified and a fix has been prepared. The fix is currently pending release; however, the deployment schedule has not yet been confirmed. We will provide further updates as soon as release timing is available. Nov 06, 2026 - 13:19 CET Update - We are currently investigating intermittent issues affecting Microsoft Entra ID Single Sign-On (SSO) authentication to ESET PROTECT. Affected users may experience slow login attempts, excessive redirects, or login failures requiring multiple attempts to access the console. The issue has been reported since November 2, 2026, and may affect users globally. Our teams are actively investigating the issue. We apologize for the inconvenience and will provide updates as more information becomes available. Nov 05, 2026 - 11:47 CET Investigating - We are currently investigating intermittent issues affecting Microsoft Entra ID Single Sign-On (SSO) authentication to ESET PROTECT. Affected users may experience slow login attempts, excessive redirects, or login failures requiring multiple attempts to access the console. The issue has been reported since November 2, 2026, and may affect users globally. Our teams are actively investigating the issue. We apologize for the inconvenience and will provide updates as more information becomes available. Nov 05, 2026 - 11:45 CET ESET PROTECT Degraded Performance Europe, Africa, Asia Pacific Degraded Performance Americas, Oceania Degraded Performance Japan Operational Canada Degraded Performance Germany Degraded Performance ESET Inspect Operational Europe, Africa, Asia Pacific Operational Americas, Oceania Operational Japan Operational Canada Operational Germany Operational ESET Cloud Office Security - Microsoft 365 Operational Europe, Africa, Asia Pacific, Japan Operational Americas, Oceania Operational Canada Operational Germany Operational ESET Cloud Office Security - Google Workspace Operational Europe, Africa, Asia Pacific, Japan Operational Americas, Oceania Operational Canada Operational Germany Operational ESET Connect Operational Europe, Africa, Asia Pacific Operational Americas, Oceania Operational Japan Operational Canada Operational Germany Operational ESET Secure Authentication Operational Europe, Africa, Asia Pacific Operational Americas, Oceania Operational Canada Operational Germany Operational ESET PROTECT Hub Operational ESET LiveGrid® Operational ESET LiveGuard Operational ESET Business Account Operational ESET MSP Administrator Operational ESET Threat Intelligence Operational ESET Home Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Scheduled Maintenance [ESET PROTECT Hub] planned maintenance Nov 12, 2026 09:30-12:30 CET Please be aware that on Thursday, November 12 2026, between 08:30 - 11:30 UTC, ESET PROTECT Hub will undergo a scheduled maintenance. Customers will not be able to login and perform standard operations. The aggregated downtime time should add up to around 60 minutes within the maintenance window. Thank you for your patience and understanding. Posted on Nov 09, 2026 - 18:02 CET Past Incidents Nov 11, 2026 Unresolved incident: ESET Protect | Error Accessing EDR Rules and EDR exclusions. Nov 10, 2026 Nov 9, 2026 No incidents reported. Nov 8, 2026 No incidents reported. Nov 7, 2026 No incidents reported. Nov 6, 2026 Unresolved incident: Intermittent Microsoft Entra ID SSO Login Issues – ESET PROTECT. Nov 5, 2026 Nov 4, 2026 No incidents reported. Nov 3, 2026 No incidents reported. Nov 2, 2026 No incidents reported. Nov 1, 2026 No incidents reported. Oct 31, 2026 No incidents reported. Oct 30, 2026 No incidents reported. Oct 29, 2026 [ESET Identity Server] planned maintenance Completed - The scheduled maintenance has been completed. Oct 29, 10:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 09:01 CET Scheduled - Please be aware that on Thursday October 29 2026, between 8:00 -9:00 UTC, ESET Identity Service will undergo a scheduled maintenance. Customers will not be able to login. The aggregated downtime time should add up to 3 minutes within the maintenance window. Following ESET cloud security services will be unavailable: ESET Business Account ESET Connect ESET MSP Administrator 2 + API ESET PROTECT Hub ESET Cloud Office Security ESET PROTECT ESET Inspect ESET Secure Authentication Cloud ESET Threat Intelligence EDU Portal Thank you for your patience and understanding. Oct 27, 09:11 CET Oct 28, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage