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Veriff Subscribe to UpdatesSubscribe All Systems Operational Uptime over the past 90 days. View historical uptime. Enterprise Europe Operational API Operational End User Flow Operational Verification Decisions Operational Webhooks Operational Veriff Station Operational Reporting Operational KYB Operational Enterprise USA Operational API Operational End User Flow Operational Verification Decisions Operational Webhooks Operational Veriff Station Operational Reporting Operational SaaS Operational API Operational End User Flow Operational Verification Decisions Operational Webhooks Operational Veriff Station Operational Reporting Operational Unidentified Component Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Scheduled Maintenance Upcoming scheduled maintenance notice - API service Nov 12, 2026 09:00-10:00 EET Update - We will be undergoing scheduled maintenance during this time. Nov 09, 2026 - 11:52 EET Scheduled - We would like to inform you that the upcoming API service maintenance on November 12 has been rescheduled to start at 07:00 UTC. The maintenance is expected to take approximately 1 hour. No service downtime is expected, and we anticipate that the API will remain fully operational throughout the maintenance window. If you experience any issues during or after the maintenance, please contact our Customer Support team. Thank you for your understanding. Nov 09, 2026 - 11:45 EET Legacy hosts decommissioning Dec 9, 2026 10:00-11:00 EET Hello! We want to notify you that starting from the 9th of December, we will be decommissioning our legacy hosts for public API and verification sessions. Currently, both the new and legacy hosts are working in parallel, so you can transition as soon as you're ready. Required changes for verification session host: - Self-serve: Change host from alchemy.veriff.com to saas.veriff.com - EU Enterprise: Change host from magic.veriff.me to eu.veriff.com - US Enterprise: Change host from magic.us.veriff.me to us.veriff.com Required changes for public API host: - Self-serve: Change URL from stationapi.veriff.com to api-saas.veriff.com - EU Enterprise: Change host from api.veriff.me to api-eu.veriff.com - US Enterprise: Change host from api.us.veriff.me to api-us.veriff.com Endpoints, payloads and authentication are unchanged, so no other code changes are needed from your end. As a reminder, to ensure uninterrupted access to our services, it is important that your network firewall configurations permit communication with our server. This involves allowing specific IP addresses and URLs to establish a secure and reliable connection. For more information, visit our developer documentation at: https://devdocs.veriff.com/docs/allowlisted-urls-and-ip-addresses In case of any questions, do not hesitate to contact us! Posted on Sep 09, 2026 - 11:37 EEST Past Incidents Nov 11, 2026 No incidents reported today. Nov 10, 2026 Reporting - Upcoming scheduled maintenance notice Completed - The scheduled maintenance has been completed. Nov 10, 14:00 EET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 13:00 EET Scheduled - Hello! We wanted to inform you that we have a scheduled maintenance on our Reporting functionality in Station/Hub, that will take approximately an hour. During this time, the Reporting functionality will be temporarily unavailable. Once it’s done, everything will be working smoothly again. Sorry for any inconveniences this may cause and please do not hesitate to contact us directly in case of questions. Oct 14, 10:30 EEST Nov 9, 2026 No incidents reported. Nov 8, 2026 No incidents reported. Nov 7, 2026 No incidents reported. Nov 6, 2026 No incidents reported. Nov 5, 2026 Upcoming scheduled maintenance notice - API service Completed - The scheduled maintenance has been completed. Nov 5, 10:00 EET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 5, 09:00 EET Scheduled - We would like to inform you of upcoming scheduled maintenance affecting our API service on November 5, starting at 07:00 UTC. The maintenance is expected to take approximately 1 hour. No service downtime is expected, and we anticipate that the API will remain fully operational throughout the maintenance window. If you experience any issues during or after the maintenance, please contact our Customer Support team. Thank you for your understanding. Nov 3, 16:59 EET Nov 4, 2026 No incidents reported. Nov 3, 2026 US Database - Upcoming scheduled maintenance notice Completed - The scheduled maintenance has been completed. Nov 3, 10:00 EET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 3, 09:00 EET Update - We will be undergoing scheduled maintenance during this time. Oct 30, 13:04 EET Scheduled - Hi there! We will perform scheduled maintenance on our US region database on Nov 3, 2026 from 07:00 to 08:00 UTC. The maintenance should take about 60 minutes. During this time, we expect several momentary interruptions lasting less than a minute, affecting: - API - End User Flow - Veriff Station/ Hub - Verification Decisions - Webhooks Once it’s done, everything will be working smoothly again. For anything else, please contact us. Sorry for any inconveniences this may cause. Oct 30, 11:52 EET Nov 2, 2026 No incidents reported. Nov 1, 2026 No incidents reported. Oct 31, 2026 No incidents reported. Oct 30, 2026 No incidents reported. Oct 29, 2026 No incidents reported. Oct 28, 2026 Delayed decision for a subset of verification sessions Resolved - Our initial assessment indicated that API response times were affected. Further investigation has shown that API performance was not impacted. The only effect was delayed verification decisions for a small subset of hybrid sessions. Our decision-making capability remained fully operational throughout the incident. Oct 28, 23:38 EET Monitoring - Services have recovered and we are monitoring to ensure stability. Oct 28, 23:20 EET Identified - The issue has been identified and services are recovering Oct 28, 22:47 EET Investigating - We are currently investigating a potential issue with our services. Our team is investigating to determine if everything is working as expected. We will provide an update on our findings as soon as possible. Oct 28, 22:36 EET Incident History Powered by Atlassian Statuspage