Snapshot 25688
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-09-30T23:59:59-07:00",
"months": [
{
"incidents": [
{
"code": "dxc352qvk5m3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade - Emergency Security Update",
"timestamp": "Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e MST"
},
{
"code": "3by8csn0h9xm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade - Emergency Security Update",
"timestamp": "Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e MST"
},
{
"code": "h40kr95ct9w0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Document Viewer Upgrade",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:15\u003c/var\u003e MST"
},
{
"code": "14lvfhhw3bzd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade - Document Viewer Support",
"timestamp": "Sep \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:00\u003c/var\u003e MST"
},
{
"code": "gyc4h1btvx92",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:01\u003c/var\u003e MST"
},
{
"code": "gw28w1h7vcqf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Urgent Security Update",
"timestamp": "Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e19:01\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e MST"
},
{
"code": "5wjklsfl2mn5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Document Viewer Upgrade",
"timestamp": "Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e19:01\u003c/var\u003e - \u003cvar data-var='time'\u003e19:30\u003c/var\u003e MST"
},
{
"code": "8l684586gxx0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e MST"
},
{
"code": "7sn1f1b2y29p",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Document Viewer Upgrade",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:30\u003c/var\u003e MST"
},
{
"code": "hx6hmxyncljx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade - Emergency Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e MST"
},
{
"code": "fdhq91p0bdgc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade - Emergency Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e11:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e MST"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "d2rnp7ssqltv",
"impact": "critical",
"message": "Service outage resolved. AWS engineers were able to correct the issue and bring the FSX volumes back online. We will issue a Root Cause Analysis after further discussions with AWS.",
"name": "Database cluster issues",
"timestamp": "Aug \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e08:37\u003c/var\u003e - \u003cvar data-var='time'\u003e13:48\u003c/var\u003e MST"
},
{
"code": "d5tbwrs11yjg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade - Emergency Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:00\u003c/var\u003e MST"
},
{
"code": "1zyc3gd6836j",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade - Emergency Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e MST"
},
{
"code": "fbt2v4qjmxj5",
"impact": "major",
"message": "Washington DNR users experienced a brief interruption accessing fpOnline. Users encountered extended loading times followed by 502 Bad Gateway errors when attempting to access or navigate the application.",
"name": "DNR Web Access Interruption",
"timestamp": "Aug \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:00\u003c/var\u003e MST"
},
{
"code": "q7m988ssmx58",
"impact": "minor",
"message": "Washington DNR users experienced an interruption when navigating within the VisualVault application. Users were able to authenticate successfully, but attempts to access work queues and other areas of the application could redirect to an error page.\n\nThe VisualVault team investigated the issue and restored normal application access. Full service was confirmed shortly afterward.",
"name": "DNR Application Navigation Disruption",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:00\u003c/var\u003e MST"
},
{
"code": "3hz0mm6c0k6h",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade - DNR",
"timestamp": "Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e17:30\u003c/var\u003e - \u003cvar data-var='time'\u003e18:30\u003c/var\u003e MST"
},
{
"code": "x2t6tphkxy2d",
"impact": "minor",
"message": "Scheduled FPNP email notifications for Washington DNR were not being delivered as expected beginning August 18, 2026. The issue affected workflow-based notification processing only; the VisualVault Web UI and other core services remained available. The required production updates were completed on August 20, 2026, after which notification processing returned to normal.",
"name": "DNR Workflow Processing - FPNP Notification Failure",
"timestamp": "Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e MST"
},
{
"code": "hb0f90rrt25x",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:30\u003c/var\u003e MST"
},
{
"code": "y9fcj3v6yrn4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] GovCloud Infrastructure Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e00:07\u003c/var\u003e - \u003cvar data-var='time'\u003e00:15\u003c/var\u003e MST"
},
{
"code": "7lcjhnpzgrh8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e MST"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "9g04r5kqdv6z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] GovCloud Infrastructure Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e MST"
},
{
"code": "mqnxt7byk4jv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e MST"
},
{
"code": "l0vkhzddwp3c",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e11:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e MST"
},
{
"code": "3l61z5slb00f",
"impact": "major",
"message": "On July 6, 2026, multiple GovCloud-hosted services experienced a brief interruption beginning at approximately 3:32 PM. Some users were disconnected or received 504 Gateway Time-out errors when attempting to access affected applications. Backend connectivity recovered at approximately 3:41 PM, and normal service was restored. The environment has remained stable since recovery.",
"name": "Brief GovCloud Service Interruption",
"timestamp": "Jul \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e00:32\u003c/var\u003e - \u003cvar data-var='time'\u003e00:32\u003c/var\u003e MST"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00-07:00",
"time_zone": "Arizona"
},
{
"end_time": "2026-06-30T23:59:59-07:00",
"months": [
{
"incidents": [
{
"code": "395q92r8zjgm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "Jun \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e MST"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "dy3k5z5qcwfq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "May \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:00\u003c/var\u003e MST"
},
{
"code": "mpvqvbvx2wq0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "May \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e MST"
},
{
"code": "wy4b65b53r4v",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Issue impacting the viewing of documents for some customers",
"timestamp": "May \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e07:52\u003c/var\u003e - \u003cvar data-var='time'\u003e11:27\u003c/var\u003e MST"
},
{
"code": "nnsgknq1nhkm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "May \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e MST"
},
{
"code": "8ryb85cww26w",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "May \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e MST"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "z5t0qh0f5l9t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "Apr \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e MST"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00-07:00",
"time_zone": "Arizona"
},
{
"end_time": "2026-03-31T23:59:59-07:00",
"months": [
{
"incidents": [],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "m2mj3hj4fy3c",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Database Maintenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e12:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:30\u003c/var\u003e MST"
},
{
"code": "n456zq3c6by1",
"impact": "minor",
"message": "Users experienced temporary document access issues across LDA sites due to an authentication failure between NAS storage and directory services caused by time synchronization drift. The issue has been fully resolved and all services are operating normally.",
"name": "Temporary Document Access Disruption",
"timestamp": "Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e13:30\u003c/var\u003e - \u003cvar data-var='time'\u003e13:30\u003c/var\u003e MST"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "xthwr20xnnb6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "Jan \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:00\u003c/var\u003e MST"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00-07:00",
"time_zone": "Arizona"
},
{
"end_time": "2025-12-31T23:59:59-07:00",
"months": [
{
"incidents": [
{
"code": "kfjxk1nykv8m",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "Dec \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e MST"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "1c9hd218rggn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "Nov \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e11:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e MST"
},
{
"code": "zkmr4x812bnc",
"impact": "major",
"message": "This incident has been resolved.",
"name": "AWS Database Storage Cluster Issue",
"timestamp": "Nov \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e12:46\u003c/var\u003e - \u003cvar data-var='time'\u003e13:16\u003c/var\u003e MST"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "5qpjhmpk01k8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "Oct \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e11:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e MST"
},
{
"code": "ptndq44vh4vr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "Oct \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e MST"
},
{
"code": "9cftg5t843rg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] VisualVault Application Upgrade",
"timestamp": "Oct \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e10:30\u003c/var\u003e - \u003cvar data-var='time'\u003e11:30\u003c/var\u003e MST"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00-07:00",
"time_zone": "Arizona"
}
]
}