Snapshot 25692
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"components": [
{
"components": [
"496rtq29b49w",
"0v54hmc13knn",
"kp2h109vwz6v",
"rp4q2g8r7dyy",
"pc6xdjjf08d9",
"1j3htx3wqsth",
"f15fpcspgcnq",
"trhzj256z3ct",
"pl4zp7nqx0rj",
"nqxl25j5ynzt",
"y218v91lwyd4"
],
"created_at": "2026-01-21T13:53:19.698-05:00",
"description": null,
"group_id": null,
"id": "f4z8jj0w18c9",
"name": "Intellistack Streamline",
"page_id": "z9vl5j7rxtz7",
"position": 1,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-01-21T15:52:42.245-05:00"
},
{
"components": [
"3c8xrysygm00",
"tql37yr6zksv",
"kv0sbysq712p",
"tpttk7wln9td",
"yfv2v2lndvtn",
"mrffgpb84jbd",
"whm68cc9ydkt",
"2zd6lj6qg0s0",
"yc27wzqy2fhq",
"6t3x4qtswp55",
"n7p3ms3cqxy0"
],
"created_at": "2026-01-21T13:58:09.916-05:00",
"description": null,
"group_id": null,
"id": "yn05rhmjjzyn",
"name": "Intellistack Streamline Integrations",
"page_id": "z9vl5j7rxtz7",
"position": 3,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-01-21T15:52:52.992-05:00"
},
{
"components": [
"lprvvcfvcdmv",
"qfxlxftycw0s",
"vwyml7qs7gtr",
"d3nrw88l0kf7",
"p0c7xpls56lh",
"1cvdzq7ywvz7",
"z3qss7lc996r"
],
"created_at": "2021-02-01T11:17:04.883-05:00",
"description": null,
"group_id": null,
"id": "hzdd2ls5l60n",
"name": "Formstack Forms",
"page_id": "z9vl5j7rxtz7",
"position": 4,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-01-21T13:59:21.741-05:00"
},
{
"components": [
"pr4j5248c1gl",
"phgdcpcpmghp",
"1c2fx2fcpdqx",
"31tkjcdnmwyx",
"721sn9hmv089",
"v9h16bf6c8yp",
"f80yd5c2zq5h",
"mcpkvkkv2vcp",
"3xj9588m0772",
"6cx3mzf6p7tn",
"v0n9k2q9h0fb",
"ng3qvg1wdbsq",
"3n0rtndrycbp",
"83x7vmy3y6mw"
],
"created_at": "2017-08-31T12:44:55.058-04:00",
"description": "Status' of our third party integrations with our Forms Product",
"group_id": null,
"id": "xg03bdqjn2kf",
"name": "Formstack Forms - Third Party Integrations",
"page_id": "z9vl5j7rxtz7",
"position": 5,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-01-21T13:59:21.759-05:00"
},
{
"components": [
"zppd4212vbfj",
"5wbjqbcdbs3t",
"mz4898sw53m5",
"sdbbdf7zy96h",
"91ng24nxmm84",
"xzy1txl1v62n"
],
"created_at": "2021-02-01T11:52:50.906-05:00",
"description": null,
"group_id": null,
"id": "b7j61q09qf79",
"name": "Formstack Sign",
"page_id": "z9vl5j7rxtz7",
"position": 6,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-01-21T13:59:21.773-05:00"
},
{
"components": [
"vbprfhn8s422",
"cp3846zz3sly",
"v068p9hym20f"
],
"created_at": "2021-02-02T09:34:32.310-05:00",
"description": null,
"group_id": null,
"id": "1vl3qcrwg0lf",
"name": "Formstack Sign - Third Party Integrations",
"page_id": "z9vl5j7rxtz7",
"position": 7,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-01-21T13:59:21.787-05:00"
},
{
"components": [
"tjgl6c9109w6",
"ngnjrcs4v63w",
"mhc5f2qq0y2b",
"3srlvgxqrvyw",
"zlw185lql43x"
],
"created_at": "2021-02-02T09:37:52.803-05:00",
"description": null,
"group_id": null,
"id": "zt11rdz1rk9k",
"name": "Formstack Documents",
"page_id": "z9vl5j7rxtz7",
"position": 8,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-01-21T13:59:21.800-05:00"
},
{
"components": [
"y2d9gpx09ks2",
"flznnlvckxtp",
"5p4xrpf054hf",
"ywqgthxs02qd",
"jfkjt0ytcyvz",
"zr4l6h1d2d4w",
"zrl2tztctkgp",
"dfgcd3s2bs6k",
"5dpttrbjkl5k"
],
"created_at": "2021-02-02T09:39:44.319-05:00",
"description": null,
"group_id": null,
"id": "f0crx09zrbj6",
"name": "Formstack Documents - Third Party Integrations",
"page_id": "z9vl5j7rxtz7",
"position": 9,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-01-21T13:59:21.813-05:00"
},
{
"components": [
"7p10hxr73pc5",
"9ytzn6blfdxy",
"97zwhx3yp5w9",
"0fv97x8d02r5",
"mhmbq5zddhyy",
"lcb444gvw8kn",
"d2clq5j31cf0",
"6049gt13ppzf",
"ss7lqzg2whv5"
],
"created_at": "2021-02-02T09:45:02.331-05:00",
"description": null,
"group_id": null,
"id": "vkgfx8hyxtzn",
"name": "Formstack for Salesforce",
"page_id": "z9vl5j7rxtz7",
"position": 10,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-01-21T13:59:21.826-05:00"
},
{
"components": [
"qqn829gdscfb",
"d86thrgztbn3"
],
"created_at": "2017-08-31T13:42:29.745-04:00",
"description": "Status of our Help Desk and Help Center",
"group_id": null,
"id": "hb8csfj0gzky",
"name": "Formstack Support Portal",
"page_id": "z9vl5j7rxtz7",
"position": 11,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-01-21T13:59:21.839-05:00"
},
{
"created_at": "2020-08-24T09:47:17.302-04:00",
"description": null,
"group_id": null,
"id": "fy3vklxlxlvq",
"name": "Zuora Production API",
"page_id": "z9vl5j7rxtz7",
"position": 12,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-01-21T13:59:21.849-05:00"
},
{
"components": [
"ynh5kyddlhws",
"6v2qnf32r5w7",
"dtx2k3yx2b6p",
"mjt84zqfsnpc",
"0tb8rccwxyqn",
"kr2j9p9j8fxq",
"2c0cyxlf64tb"
],
"created_at": "2023-06-14T09:06:27.972-04:00",
"description": null,
"group_id": null,
"id": "qhcfmw26hy93",
"name": "Formstack Workflows",
"page_id": "z9vl5j7rxtz7",
"position": 13,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-01-21T13:59:21.863-05:00"
},
{
"created_at": "2023-10-26T15:45:11.555-04:00",
"description": "Authentication and management platform for Formstack apps.",
"group_id": null,
"id": "3wsrlrvrrsxz",
"name": "FS ID - Login Auth and Admin Panel",
"page_id": "z9vl5j7rxtz7",
"position": 14,
"showcase": false,
"start_date": "2023-10-26T00:00:00.000-04:00",
"status": "operational",
"updated_at": "2026-05-12T11:56:50.892-04:00"
}
],
"incidents": [
{
"components": [
{
"created_at": "2021-02-01T11:59:03.719-05:00",
"description": null,
"group_id": "b7j61q09qf79",
"id": "5wbjqbcdbs3t",
"name": "API",
"page_id": "z9vl5j7rxtz7",
"position": 2,
"showcase": false,
"start_date": "2021-02-01T00:00:00.000-05:00",
"status": "operational",
"updated_at": "2026-09-30T18:28:52.738-04:00"
},
{
"created_at": "2021-02-02T09:32:24.946-05:00",
"description": null,
"group_id": "b7j61q09qf79",
"id": "sdbbdf7zy96h",
"name": "Documents",
"page_id": "z9vl5j7rxtz7",
"position": 4,
"showcase": false,
"start_date": "2021-02-02T00:00:00.000-05:00",
"status": "operational",
"updated_at": "2026-09-30T18:28:52.767-04:00"
}
],
"created_at": "2026-09-29T10:49:21.559-04:00",
"id": "p3n0hq3lnkc1",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "5wbjqbcdbs3t",
"name": "Formstack Sign - API",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "sdbbdf7zy96h",
"name": "Formstack Sign - Documents",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "All known issues with the Sign API and our authentication migration are now resolved and complete.",
"created_at": "2026-09-30T18:28:52.828-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-30T18:28:52.828-04:00",
"id": "pn1jgk01spk9",
"incident_id": "p3n0hq3lnkc1",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-30T18:28:52.828-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "5wbjqbcdbs3t",
"name": "Formstack Sign - API",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "sdbbdf7zy96h",
"name": "Formstack Sign - Documents",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "A fix has been implemented and we are monitoring the results.",
"created_at": "2026-09-29T15:24:39.898-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-29T15:24:39.898-04:00",
"id": "c22yghw6p2gj",
"incident_id": "p3n0hq3lnkc1",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-29T15:24:39.898-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "5wbjqbcdbs3t",
"name": "Formstack Sign - API",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "sdbbdf7zy96h",
"name": "Formstack Sign - Documents",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-09-29T11:58:35.773-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-29T11:58:35.773-04:00",
"id": "hxv0dhcw5w43",
"incident_id": "p3n0hq3lnkc1",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-29T11:58:35.773-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "5wbjqbcdbs3t",
"name": "Formstack Sign - API",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "sdbbdf7zy96h",
"name": "Formstack Sign - Documents",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are investigating reports that some Formstack Sign customers are unable to send documents through the API. Affected requests may return a “Request requires authentication” error despite successfully generating an access token. Some customers may also see a null API secret within their account.\n\nOur team is actively investigating and will provide additional updates as more information becomes available.",
"created_at": "2026-09-29T10:49:21.684-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-29T10:49:21.684-04:00",
"id": "61pjrzr1ks42",
"incident_id": "p3n0hq3lnkc1",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-29T10:49:21.684-04:00",
"wants_twitter_update": true
}
],
"metadata": {},
"monitoring_at": "2026-09-29T15:24:39.898-04:00",
"name": "Formstack Sign API Authentication Issues",
"page_id": "z9vl5j7rxtz7",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-30T18:28:52.828-04:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/w57fx9vb71pw",
"started_at": "2026-09-29T10:49:21.548-04:00",
"status": "resolved",
"updated_at": "2026-09-30T18:28:52.861-04:00"
},
{
"components": [
{
"created_at": "2021-02-02T09:38:18.149-05:00",
"description": null,
"group_id": "zt11rdz1rk9k",
"id": "ngnjrcs4v63w",
"name": "API \u0026 Document Generation",
"page_id": "z9vl5j7rxtz7",
"position": 2,
"showcase": false,
"start_date": "2021-02-02T00:00:00.000-05:00",
"status": "operational",
"updated_at": "2026-09-30T17:12:43.733-04:00"
}
],
"created_at": "2026-09-30T12:08:52.395-04:00",
"id": "w8w3cnr5ydbd",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "ngnjrcs4v63w",
"name": "Formstack Documents - API \u0026 Document Generation",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This issue is resolved. All new Delayed Deliveries involving Formstack Sign should now be running as expected. In addition, all the signed documents notifications have been sent to Formstack Documents for stalled documents.",
"created_at": "2026-09-30T18:21:25.412-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-30T18:21:25.412-04:00",
"id": "6v05jcznzhfb",
"incident_id": "w8w3cnr5ydbd",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-30T18:21:25.412-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "ngnjrcs4v63w",
"name": "Formstack Documents - API \u0026 Document Generation",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "A fix has been deployed that has solved these delayed deliveries. The issue was that Formstack Sign was not sending the Formstack Documents product the notification that document was completely signed (i.e.: Finalized). We are now working on a script in Formstack Sign to send all those notifications back to Documents, so delayed deliveries should start processing soon.",
"created_at": "2026-09-30T17:12:43.785-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-30T17:12:43.785-04:00",
"id": "w1s85ymhmnbm",
"incident_id": "w8w3cnr5ydbd",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-30T17:12:43.785-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "ngnjrcs4v63w",
"name": "Formstack Documents - API \u0026 Document Generation",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "We have narrowed this issue down to Delayed Deliveries in Documents, when a delivery to Formstack Sign is included. If a document is sent to Sign and it is subsequently completed, Documents is not getting the file back and therefore not delivering it to the next step, such as Salesforce, Sharepoint, etc.",
"created_at": "2026-09-30T16:19:14.722-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-30T16:19:14.722-04:00",
"id": "23g6q43mjm46",
"incident_id": "w8w3cnr5ydbd",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-30T16:19:14.722-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "ngnjrcs4v63w",
"name": "Formstack Documents - API \u0026 Document Generation",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-09-30T13:27:56.701-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-30T13:27:56.701-04:00",
"id": "lxsb7nxj30x5",
"incident_id": "w8w3cnr5ydbd",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-30T13:27:56.701-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "ngnjrcs4v63w",
"name": "Formstack Documents - API \u0026 Document Generation",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are investigating an issue affecting some Formstack Documents workflows that use Formstack Sign. Although signing completes successfully, subsequent deliveries including Salesforce, SharePoint, and webhooks may not be released and may remain in a delayed status.\n\nOur team is actively working to resolve the issue. We will provide additional updates as they become available.",
"created_at": "2026-09-30T12:08:52.517-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-30T12:08:52.517-04:00",
"id": "htd0fscp213q",
"incident_id": "w8w3cnr5ydbd",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-30T12:08:52.517-04:00",
"wants_twitter_update": true
}
],
"metadata": {},
"monitoring_at": "2026-09-30T17:12:43.785-04:00",
"name": "Delayed Documents Deliveries After Sign Completion",
"page_id": "z9vl5j7rxtz7",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-30T18:21:25.412-04:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/hj3drkty4g2f",
"started_at": "2026-09-30T12:08:52.384-04:00",
"status": "resolved",
"updated_at": "2026-09-30T18:21:25.439-04:00"
},
{
"components": [
{
"created_at": "2021-02-01T11:52:50.917-05:00",
"description": null,
"group_id": "b7j61q09qf79",
"id": "zppd4212vbfj",
"name": "Main Application",
"page_id": "z9vl5j7rxtz7",
"position": 1,
"showcase": false,
"start_date": "2021-02-01T00:00:00.000-05:00",
"status": "operational",
"updated_at": "2026-04-07T10:21:06.411-04:00"
},
{
"created_at": "2021-02-01T11:59:03.719-05:00",
"description": null,
"group_id": "b7j61q09qf79",
"id": "5wbjqbcdbs3t",
"name": "API",
"page_id": "z9vl5j7rxtz7",
"position": 2,
"showcase": false,
"start_date": "2021-02-01T00:00:00.000-05:00",
"status": "operational",
"updated_at": "2026-09-30T18:28:52.738-04:00"
}
],
"created_at": "2026-09-28T16:01:46.000-04:00",
"id": "84pyt7mfg90q",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "zppd4212vbfj",
"name": "Formstack Sign - Main Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "5wbjqbcdbs3t",
"name": "Formstack Sign - API",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "The Formstack Sign migration has been completed and all systems are operational.",
"created_at": "2026-09-29T02:00:27.640-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-29T02:00:27.640-04:00",
"id": "sc4k0klc4bqs",
"incident_id": "84pyt7mfg90q",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-29T02:00:27.640-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "zppd4212vbfj",
"name": "Formstack Sign - Main Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "5wbjqbcdbs3t",
"name": "Formstack Sign - API",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "The Sign migration is nearly complete and we are in the testing phase. Users of Sign should see normal operation. All documents in flight continued to get signatures throughout the migration. There was a short period of time where users would not have been able to log into Formstack Sign from about 12:15 to 12:30am Tuesday morning 9/29.",
"created_at": "2026-09-29T01:11:05.374-04:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-09-29T01:11:05.374-04:00",
"id": "0c6yk1z5tzsq",
"incident_id": "84pyt7mfg90q",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-29T01:11:05.374-04:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "zppd4212vbfj",
"name": "Formstack Sign - Main Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "5wbjqbcdbs3t",
"name": "Formstack Sign - API",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This migration work has begun and is progressing smoothly.",
"created_at": "2026-09-28T22:07:38.034-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-28T22:07:38.034-04:00",
"id": "fmsjtymqgpz9",
"incident_id": "84pyt7mfg90q",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-28T22:07:38.034-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "zppd4212vbfj",
"name": "Formstack Sign - Main Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "5wbjqbcdbs3t",
"name": "Formstack Sign - API",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Future: At approximately 9:30 pm Eastern Time on Monday September 28th, Formstack Sign will undergo a migration to ensure faster and more reliable user authentication. There is no risk to documents in flight, and no risk of account data loss. There could be a small interruption to user sessions during the migration, which is expected to take nearly two hours.",
"created_at": "2026-09-28T16:01:46.571-04:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-09-28T16:01:46.000-04:00",
"id": "pz2277m5qvdw",
"incident_id": "84pyt7mfg90q",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-28T22:07:16.368-04:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-09-28T22:07:38.034-04:00",
"name": "Formstack Sign authentication migration",
"page_id": "z9vl5j7rxtz7",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-29T02:00:27.640-04:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/p8ccp3rrr1wv",
"started_at": "2026-09-28T16:01:46.000-04:00",
"status": "resolved",
"updated_at": "2026-09-29T02:00:27.670-04:00"
},
{
"components": [
{
"created_at": "2021-02-02T09:38:18.149-05:00",
"description": null,
"group_id": "zt11rdz1rk9k",
"id": "ngnjrcs4v63w",
"name": "API \u0026 Document Generation",
"page_id": "z9vl5j7rxtz7",
"position": 2,
"showcase": false,
"start_date": "2021-02-02T00:00:00.000-05:00",
"status": "operational",
"updated_at": "2026-09-30T17:12:43.733-04:00"
}
],
"created_at": "2026-09-29T01:14:14.786-04:00",
"id": "5146xv600w48",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "ngnjrcs4v63w",
"name": "Formstack Documents - API \u0026 Document Generation",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Incident resolved. Documents deliveries to Formstack Sign were failing from approximately 11:15 pm Eastern time, and successful deliveries were restored at approximately 1:35 am Eastern time. Many deliveries will auto-retry. However, customers should review their deliveries in the Formstack Documents interface to ensure no action is required.",
"created_at": "2026-09-29T01:59:18.312-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-29T01:59:18.312-04:00",
"id": "4rzvxr7ynvx2",
"incident_id": "5146xv600w48",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-29T01:59:18.312-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "ngnjrcs4v63w",
"name": "Formstack Documents - API \u0026 Document Generation",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "A fix has been deployed and deliveries should be back up and running. We will monitor the results for some time and report back.",
"created_at": "2026-09-29T01:35:15.257-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-29T01:35:15.257-04:00",
"id": "zv0gn7khdhpy",
"incident_id": "5146xv600w48",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-29T01:35:15.257-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "ngnjrcs4v63w",
"name": "Formstack Documents - API \u0026 Document Generation",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "Formstack Documents with document deliveries to Formstack Sign are failing as of 11:19pm Eastern on Monday Sept 28. We are investigating the issue and will update accordingly.",
"created_at": "2026-09-29T01:14:14.882-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-29T01:14:14.882-04:00",
"id": "6sn8vhdnxj7g",
"incident_id": "5146xv600w48",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-29T01:14:14.882-04:00",
"wants_twitter_update": true
}
],
"metadata": {},
"monitoring_at": "2026-09-29T01:35:15.257-04:00",
"name": "Documents with Sign Delivery are failing",
"page_id": "z9vl5j7rxtz7",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-29T01:59:18.312-04:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/g9k7ms5kf76n",
"started_at": "2026-09-29T01:14:14.777-04:00",
"status": "resolved",
"updated_at": "2026-09-29T01:59:18.341-04:00"
},
{
"components": [
{
"created_at": "2026-01-21T13:54:32.744-05:00",
"description": null,
"group_id": "f4z8jj0w18c9",
"id": "pc6xdjjf08d9",
"name": "Forms",
"page_id": "z9vl5j7rxtz7",
"position": 5,
"showcase": false,
"start_date": "2026-01-21T00:00:00.000-05:00",
"status": "operational",
"updated_at": "2026-09-22T10:33:09.446-04:00"
}
],
"created_at": "2026-09-22T09:51:37.369-04:00",
"id": "k0bzlxfzl5v5",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "pc6xdjjf08d9",
"name": "Intellistack Streamline - Forms",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-09-22T10:33:09.482-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-22T10:33:09.482-04:00",
"id": "d5kw545bwvbm",
"incident_id": "k0bzlxfzl5v5",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-22T10:33:09.482-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "pc6xdjjf08d9",
"name": "Intellistack Streamline - Forms",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We have identified an issue affecting Workflows that use repeating sections configured to be hidden. In some cases, these sections are displaying an error and are not hiding as expected.\n\nOur Engineering team has identified the issue and is working on a resolution.",
"created_at": "2026-09-22T09:51:37.457-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-22T09:51:37.457-04:00",
"id": "trn87yh1tsj3",
"incident_id": "k0bzlxfzl5v5",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-22T09:51:37.457-04:00",
"wants_twitter_update": true
}
],
"metadata": {},
"monitoring_at": null,
"name": "Streamline:",
"page_id": "z9vl5j7rxtz7",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-22T10:33:09.482-04:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/k6fqgyh20fvd",
"started_at": "2026-09-22T09:51:37.358-04:00",
"status": "resolved",
"updated_at": "2026-09-22T10:33:09.499-04:00"
},
{
"components": [
{
"created_at": "2015-04-30T14:03:16.848-04:00",
"description": null,
"group_id": "hzdd2ls5l60n",
"id": "lprvvcfvcdmv",
"name": "Main Application",
"page_id": "z9vl5j7rxtz7",
"position": 1,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-17T15:15:55.758-04:00"
}
],
"created_at": "2026-09-17T10:48:35.433-04:00",
"id": "qty08bz6qrc7",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "lprvvcfvcdmv",
"name": "Formstack Forms - Main Application",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-09-17T15:15:55.798-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-17T15:15:55.798-04:00",
"id": "gr5ns4whjw01",
"incident_id": "qty08bz6qrc7",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-17T15:15:55.798-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "lprvvcfvcdmv",
"name": "Formstack Forms - Main Application",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "A fix has been implemented for the issue causing some users to receive a validation error when entering a phone number in the Phone Number field on Forms.\n\nWe are monitoring to ensure the issue remains resolved.",
"created_at": "2026-09-17T11:20:08.403-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-17T11:20:08.403-04:00",
"id": "r99ldmf673zr",
"incident_id": "qty08bz6qrc7",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-17T11:20:08.403-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "lprvvcfvcdmv",
"name": "Formstack Forms - Main Application",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We have identified an issue causing some users to receive a validation error when entering a phone number in the Phone Number field on Forms.\n\nOur team has identified the cause and is working to resolve the issue.",
"created_at": "2026-09-17T10:48:35.519-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-17T10:48:35.519-04:00",
"id": "tvbk2gv92z66",
"incident_id": "qty08bz6qrc7",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-17T10:48:35.519-04:00",
"wants_twitter_update": true
}
],
"metadata": {},
"monitoring_at": "2026-09-17T11:20:08.403-04:00",
"name": "Formstack Forms: Phone Number Field",
"page_id": "z9vl5j7rxtz7",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-17T15:15:55.798-04:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/tjtm7pgf6z7p",
"started_at": "2026-09-17T10:48:35.422-04:00",
"status": "resolved",
"updated_at": "2026-09-17T15:15:55.817-04:00"
},
{
"components": [
{
"created_at": "2017-08-31T12:44:55.067-04:00",
"description": "Third-party Form integration: Salesforce",
"group_id": "xg03bdqjn2kf",
"id": "pr4j5248c1gl",
"name": "Salesforce",
"page_id": "z9vl5j7rxtz7",
"position": 1,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-16T14:17:51.752-04:00"
},
{
"created_at": "2021-02-02T09:45:02.343-05:00",
"description": null,
"group_id": "vkgfx8hyxtzn",
"id": "7p10hxr73pc5",
"name": "Salesforce Application",
"page_id": "z9vl5j7rxtz7",
"position": 1,
"showcase": false,
"start_date": "2021-02-02T00:00:00.000-05:00",
"status": "operational",
"updated_at": "2026-09-16T14:17:51.767-04:00"
}
],
"created_at": "2026-09-16T08:33:04.940-04:00",
"id": "q2ydlm8r8r6w",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "pr4j5248c1gl",
"name": "Formstack Forms - Third Party Integrations - Salesforce",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "7p10hxr73pc5",
"name": "Formstack for Salesforce - Salesforce Application",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "Salesforce has resolved the service disruption, and affected services have returned to normal operation.\n\nWe have reviewed the impact of the outage across our Salesforce-connected products. Recovery requirements vary by product:\n\nForms: Customers with failed Salesforce integrations will have received a failed integration notification. Affected submissions can be selected and the integration re-run from within Forms.\nForms for Salesforce Classic: We will broadly resubmit failed submissions impacted by the outage. No customer action is required at this time.\nForms for Salesforce Native: Because affected Salesforce orgs were unavailable, forms could not be served during the disruption. There are no submissions to recover; any forms that were not completed will need to be submitted again.\nDocuments for Salesforce: Merge requests could not be initiated while affected Salesforce orgs were unavailable. Any required merges will need to be triggered again.\nFormstack Documents — Salesforce Deliveries: Depending on the configuration, failed merges or deliveries may need to be re-triggered. Please contact Support if assistance is needed.\n\nAll services are currently operational. If you continue to experience issues related to this disruption, please contact our Support team.",
"created_at": "2026-09-16T14:17:51.795-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-16T14:17:51.795-04:00",
"id": "86ykl9d7lk10",
"incident_id": "q2ydlm8r8r6w",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-16T14:17:51.795-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "pr4j5248c1gl",
"name": "Formstack Forms - Third Party Integrations - Salesforce",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "7p10hxr73pc5",
"name": "Formstack for Salesforce - Salesforce Application",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "A fix has been implemented and we are monitoring the results.",
"created_at": "2026-09-16T08:49:01.451-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-16T08:49:01.451-04:00",
"id": "rx0s5s691g9p",
"incident_id": "q2ydlm8r8r6w",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-16T08:49:01.451-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "pr4j5248c1gl",
"name": "Formstack Forms - Third Party Integrations - Salesforce",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "7p10hxr73pc5",
"name": "Formstack for Salesforce - Salesforce Application",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Salesforce is currently experiencing a service disruption impacting multiple regions. This may result in delays, intermittent errors, failed submissions, or difficulty accessing Salesforce-connected services.\nSalesforce has deployed a fix and services are recovering region by region. We are actively monitoring the recovery and assessing any impact to Intellistack customers.\nWe will provide additional updates as more information becomes available.",
"created_at": "2026-09-16T08:33:05.051-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-16T08:33:05.051-04:00",
"id": "6sdls7p38cg9",
"incident_id": "q2ydlm8r8r6w",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-16T08:33:05.051-04:00",
"wants_twitter_update": true
}
],
"metadata": {},
"monitoring_at": "2026-09-16T08:49:01.451-04:00",
"name": "Salesforce Service Disruption",
"page_id": "z9vl5j7rxtz7",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-16T14:17:51.795-04:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/y92fpqyd06wz",
"started_at": "2026-09-16T08:33:04.926-04:00",
"status": "resolved",
"updated_at": "2026-09-16T14:17:51.809-04:00"
},
{
"components": [
{
"created_at": "2016-04-26T08:12:16.159-04:00",
"description": "The system used to process all Form and Account related emails.",
"group_id": "hzdd2ls5l60n",
"id": "vwyml7qs7gtr",
"name": "Email System (SendGrid)",
"page_id": "z9vl5j7rxtz7",
"position": 3,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-25T08:45:34.806-04:00"
}
],
"created_at": "2026-08-25T08:25:23.828-04:00",
"id": "2fychsmwqdpt",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "vwyml7qs7gtr",
"name": "Formstack Forms - Email System (SendGrid)",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "The incident has been resolved",
"created_at": "2026-08-25T08:45:34.843-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-25T08:45:34.843-04:00",
"id": "q6vnw9sz22ls",
"incident_id": "2fychsmwqdpt",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-25T08:45:34.843-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "vwyml7qs7gtr",
"name": "Formstack Forms - Email System (SendGrid)",
"new_status": "partial_outage",
"old_status": "partial_outage"
}
],
"body": "A fix has been implemented and we are monitoring results",
"created_at": "2026-08-25T08:35:01.569-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-25T08:35:01.569-04:00",
"id": "jnblqqm89691",
"incident_id": "2fychsmwqdpt",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-25T08:35:01.569-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "vwyml7qs7gtr",
"name": "Formstack Forms - Email System (SendGrid)",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "We've identified an issue affecting confirmation emails sent through Formstack Forms. The Confirmation emails from forms are currently delayed or not being delivered, including test emails sent from the settings screen. Notification emails remain unaffected.",
"created_at": "2026-08-25T08:25:23.901-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-25T08:25:23.901-04:00",
"id": "7d9844d4m0fd",
"incident_id": "2fychsmwqdpt",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-25T08:25:23.901-04:00",
"wants_twitter_update": true
}
],
"metadata": {},
"monitoring_at": "2026-08-25T08:35:01.569-04:00",
"name": "Confirmation Emails",
"page_id": "z9vl5j7rxtz7",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-08-25T08:45:34.843-04:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/217mw43bgm4p",
"started_at": "2026-08-25T08:25:23.820-04:00",
"status": "resolved",
"updated_at": "2026-08-25T08:45:34.859-04:00"
},
{
"components": [
{
"created_at": "2016-04-26T08:12:16.159-04:00",
"description": "The system used to process all Form and Account related emails.",
"group_id": "hzdd2ls5l60n",
"id": "vwyml7qs7gtr",
"name": "Email System (SendGrid)",
"page_id": "z9vl5j7rxtz7",
"position": 3,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-08-25T08:45:34.806-04:00"
}
],
"created_at": "2026-08-17T07:57:03.625-04:00",
"id": "zv2z1glykjsj",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "vwyml7qs7gtr",
"name": "Formstack Forms - Email System (SendGrid)",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This issue has been resolved. Confirmation emails to Microsoft-hosted email addresses are now being delivered as expected.",
"created_at": "2026-08-17T09:04:59.148-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-17T09:04:59.148-04:00",
"id": "g4tx67ktd8d8",
"incident_id": "zv2z1glykjsj",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-17T09:04:59.148-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "vwyml7qs7gtr",
"name": "Formstack Forms - Email System (SendGrid)",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "The issue affecting confirmation email delivery to Microsoft-hosted email addresses has been resolved. Confirmation emails should now be delivered as expected moving forward.\n\nWe will continue to monitor for any additional issues.",
"created_at": "2026-08-17T08:21:50.854-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-17T08:21:50.854-04:00",
"id": "89k6rm5j8hnj",
"incident_id": "zv2z1glykjsj",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-17T08:21:50.854-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "vwyml7qs7gtr",
"name": "Formstack Forms - Email System (SendGrid)",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are currently investigating an issue where some customers may receive unexpected account deactivation notifications related to bounced confirmation emails.\n\nOur team is actively working to identify the cause. We will provide additional updates as more information becomes available.",
"created_at": "2026-08-17T07:57:03.752-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-17T07:57:03.752-04:00",
"id": "4y2wj9g9jl19",
"incident_id": "zv2z1glykjsj",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-17T07:57:03.752-04:00",
"wants_twitter_update": true
}
],
"metadata": {},
"monitoring_at": "2026-08-17T08:21:50.854-04:00",
"name": "Formstack Forms: Confirmation Email Delivery Issues",
"page_id": "z9vl5j7rxtz7",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-08-17T09:04:59.148-04:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/z6zq124cz67j",
"started_at": "2026-08-17T07:57:03.613-04:00",
"status": "resolved",
"updated_at": "2026-08-17T09:04:59.167-04:00"
},
{
"components": [
{
"created_at": "2015-04-30T14:03:16.848-04:00",
"description": null,
"group_id": "hzdd2ls5l60n",
"id": "lprvvcfvcdmv",
"name": "Main Application",
"page_id": "z9vl5j7rxtz7",
"position": 1,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-09-17T15:15:55.758-04:00"
}
],
"created_at": "2026-08-14T16:17:08.000-04:00",
"id": "11gtmkvtmx7k",
"impact": "critical",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "lprvvcfvcdmv",
"name": "Formstack Forms - Main Application",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved. Formstack Forms is available and operating as expected.\n\nFrom 4:03 PM to 4:26 PM EST, the Formstack Forms application was unavailable and returned 504 errors. During this time, form submissions through the web interface were also unavailable. API submissions remained operational throughout the incident.\n\nOur team monitored the service following recovery and has confirmed that functionality has been restored.",
"created_at": "2026-08-14T16:37:10.783-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-14T16:37:10.783-04:00",
"id": "pl5gy076zg5z",
"incident_id": "11gtmkvtmx7k",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-14T16:37:10.783-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "lprvvcfvcdmv",
"name": "Formstack Forms - Main Application",
"new_status": "operational",
"old_status": "major_outage"
}
],
"body": "As of 4:26pm EST Formstack Forms is available, and form submissions through the web interface are now processing as expected.\n\nOur team is continuing to monitor the service to ensure stability.",
"created_at": "2026-08-14T16:31:34.136-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-14T16:31:34.000-04:00",
"id": "h35vnpw4jqdt",
"incident_id": "11gtmkvtmx7k",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-14T16:36:53.654-04:00",
"wants_twitter_update": true
},
{
"affected_components": [
{
"code": "lprvvcfvcdmv",
"name": "Formstack Forms - Main Application",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "We are currently experiencing an outage affecting Formstack Forms that started at 4:03pm EST. The application is unavailable and returning 504 errors. Form submissions through the web interface are also unavailable. API submissions are still working.\n\nOur team is actively investigating the issue and working to restore service. We will provide updates as more information becomes available.",
"created_at": "2026-08-14T16:17:08.818-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-14T16:17:08.000-04:00",
"id": "n7v3xgjf2y9g",
"incident_id": "11gtmkvtmx7k",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-14T16:27:30.930-04:00",
"wants_twitter_update": true
}
],
"metadata": {},
"monitoring_at": "2026-08-14T16:31:34.000-04:00",
"name": "Formstack Forms: Application Unavailable",
"page_id": "z9vl5j7rxtz7",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-08-14T16:37:10.783-04:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/zj67dqvz1v9w",
"started_at": "2026-08-14T16:17:08.000-04:00",
"status": "resolved",
"updated_at": "2026-08-14T16:37:10.800-04:00"
}
],
"page": {
"id": "z9vl5j7rxtz7",
"name": "Intellistack",
"url": "https://www.intellistackstatus.com"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}