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Subscribe to UpdatesSubscribe Service Under Maintenance Uptime over the past 90 days. View historical uptime. App Sanity Operational AppConnect Wrapping Portal Operational Cherwell Service and Asset Management Operational Cherwell Self Service Portal Operational US AMS Operational US Datacenter Operational EMEA Datacenter Operational APAC Datacenter Operational Canada Datacenter Operational US - 5AM MT Maintenance Window Operational Canada Azure Migration (March 17, 2023) Operational Ivanti Cloud Notification Service Operational CNS 1 Operational CNS 2 Operational Ivanti Core to Cloud Migration Services (EPMM to Ivanti Neurons for MDM) Operational https://ap2migration.mobileiron.com Operational https://eu1migration.mobileiron.com Operational https://na1migration.mobileiron.com Operational https://na2migration.mobileiron.com Operational https://na3migration.mobileiron.com Operational https://sbmigration.mobileiron.com Operational https://ap1migration.mobileiron.com Operational https://ca1migration.mobileiron.com Operational https://uk1migration.mobileiron.com Operational Dedicated Core Operational Dedicated Core (EMEA) Operational Dedicated Core (USA) Operational Ivanti Endpoint Manager Mobile (EPMM) Gateway Services Operational Ivanti Neurons Platform Operational Ivanti Neurons Platform (MLU) Operational Ivanti Neurons Platform (NVU) Operational Ivanti Neurons Platform (UKU) Operational Ivanti Neurons Platform (FRU) Operational Ivanti Neurons Platform (TTU) Operational Ivanti Neurons Platform (TKU) Operational Ivanti Neurons for IT Service Management & IT Asset Management Under Maintenance Service Manager / Asset Manager (CZERO) Operational Service Manager / Asset Manager (C1) Operational Service Manager / Asset Manager (FFZ) Operational Service Manager / Asset Manager (IAZ) Operational Service Manager / Asset Manager (IRW) Operational Service Manager / Asset Manager (LDZ) Operational Service Manager / Asset Manager (NSZ) Operational Service Manager / Asset Manager (NVF) Operational Service Manager / Asset Manager (NVZ) Operational Service Manager / Asset Manager (NVW) Operational Service Manager / Asset Manager (TTZ) Operational Service Manager / Asset Manager (WAZ) Operational Service Manager / Asset Manager (Ch-NVZ) Under Maintenance Service Manager / Asset Manager (IRW TRY) Operational Service Manager / Asset Manager (NVW TRY) Operational Ivanti Service Desk Operational Service Desk (LDX) Operational Ivanti Zero Sign-On (ZSO) Operational https://access-na1.mobileiron.com Operational https://access-eu1.mobileiron.com Operational https://access-sandbox.mobileiron.com Operational https://access-ca1.mobileiron.com Operational https://access-uk1.mobileiron.com Operational Ivanti Neurons for MDM Operational https://na1.mobileiron.com Operational https://na2.mobileiron.com Operational https://na3.mobileiron.com Operational https://eu1.mobileiron.com Operational https://ap1.mobileiron.com Operational https://ap2.mobileiron.com Operational https://sandbox.mobileiron.com Operational https://login.mobileiron.com Operational Apple Certificate Signing Request (CSR) file generations Operational Client Activations Operational Email+ Operational https://uk1.mobileiron.com Operational https://ca1.mobileiron.com Operational Ivanti Neurons for Mobile Threat Defense (Management zConsole) Operational AMERICAS - https://americas-console.zimperium.com/ Operational APAC - https://apac-console.zimperium.com Operational APJ - https://apj-console.zimperium.com Operational CORP/PUBLIC - https://zconsole.zimperium.com Operational CORP2/PUBLIC2 - https://corp2-console.zimperium.com Operational DEMO - https://mtddemo-console.zimperium.com Operational EMEA - https://emea-console.zimperium.com Operational EMEA2 - https://emea2-console.zimperium.com/ Operational INDIA - https://india-console.zimperium.com Operational Ivanti Neurons for Mobile Threat Defense VNS Operational AMERICAS - https://ziap.zimperium.com/ Operational AMERICAS - https://mtduat.zimperium.com/ Operational APAC - https://zapac.zimperium.com/ Operational EMEA - https://eu01.zimperium.com/ Operational Ivanti Neurons for Secure Access and Zero Trust Access Operational AMERICAS Operational APAC Operational EMEA Operational UAE Operational CANADA Operational Software Downloads Operational https://support.mobileiron.com Operational Support & Community Operational https://forums.ivanti.com/ Operational Automation Test Operational Ivanti Pulse License Server Operational Ivanti Neurons for Service Mapping Operational Ivanti Neurons for Service Mapping - US Operational Ivanti Neurons for Service Mapping - Europe Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Scheduled Maintenance Ivanti N-MDM - AppConnect Wrapping Portal Maintenance - 2051211 Nov 12, 2026 10:00-14:00 UTC Ivanti will be performing vesion upgrade maintenance on the Ivanti N-MDM AppConnect Wrapping Portal. Impact No customer action is required for this maintenance period. AppConnect Wrapping Portal will be intermittently accessible during this time. Maintenance Window Start Date and Time: Friday, 12/Nov/2026 10:00 AM UTC End Date and Time: Firday, 12/Nov/2026 01:00 PM UTC Posted on Nov 02, 2026 - 06:44 UTC Ivanti Neurons for MDM Upgrade Maintenance for Email + Client Activations - 2033891 Nov 12, 2026 23:00 - Nov 13, 2026 01:00 UTC Ivanti Site Reliability Engineering will be performing an upgrade maintenance on the client activation service for Email+. Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption. Email+ activations Tracking Work Item: 2033891 Posted on Nov 04, 2026 - 23:50 UTC Ivanti Neurons for Secure Access and Zero Trust Maintenance - EMEA - 2062836 Nov 14, 2026 09:00-10:00 UTC Update - Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in EMEA. Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window. Nov 07, 2026 - 04:50 UTC Scheduled - Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in EMEA. Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window. Oct 29, 2026 - 15:39 UTC ACTION REQUIRED Ivanti Access Maintenance - https://access-na1.mobileiron.com Nov 15, 2026 03:30-07:30 UTC SSL certificates used for Ivanti Access VPN endpoints expire on Nov 22, 2026. These certificates will be renewed by Ivanti SRE between Nov 15 from 03:30 - 07:30 UTC, however Administrators must take action to avoid interruptions to Windows and iOS AppTunnel users by syncing Cloud/Core with their Access tenant to retrieve the new certificate after the change window has closed. Further details can be found in the following article: https://forums.ivanti.com/s/article/Access-SSL-Certificate-Renewal-2026-2027 Tracking Work Item: 2050658 Posted on Nov 06, 2026 - 13:18 UTC Neurons TKU AKS Upgrade - 2066329 Nov 17, 2026 09:00-13:00 UTC Neurons Platform AKS upgrades will be performed on the TKU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated. Posted on Nov 04, 2026 - 06:08 UTC Neurons TTU AKS Upgrade - 2066329 Nov 24, 2026 07:00-11:00 UTC Neurons Platform AKS upgrades will be performed on the TTU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated. Posted on Nov 04, 2026 - 06:11 UTC Neurons FRU AKS Upgrade - 2066329 Dec 1, 2026 18:00-22:00 UTC Neurons Platform AKS upgrades will be performed on the FRU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated. Posted on Nov 04, 2026 - 06:13 UTC Neurons MLU AKS Upgrade - 2066329 Dec 8, 2026 10:00-14:00 UTC Neurons Platform AKS upgrades will be performed on the MLU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated. Posted on Nov 04, 2026 - 06:15 UTC Neurons UKU AKS Upgrade - 2066329 Dec 15, 2026 18:00-22:00 UTC Neurons Platform AKS upgrades will be performed on the UKU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated. Posted on Nov 04, 2026 - 06:17 UTC Neurons NVU AKS Upgrade - 2066329 Dec 22, 2026 09:00-13:00 UTC Neurons Platform AKS upgrades will be performed on the NVU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated. Posted on Nov 04, 2026 - 06:19 UTC Past Incidents Nov 11, 2026 No incidents reported today. Nov 10, 2026 No incidents reported. Nov 9, 2026 Ivanti Neurons Platform : Application Control (Hybrid) engine and the Performance Manager (Hybrid) engine upgrade. Completed - The scheduled maintenance has been completed. Nov 9, 12:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 9, 11:00 UTC Scheduled - Ivanti will be performing an update to the Application Control (Hybrid) engine and the Performance Manager (Hybrid) engine No action is required from you—the engines will be updated automatically the next time your Agent Framework checks in. Impact: A system reboot will be required after the engine upgrade completes. Users may experience a brief service interruption during the reboot. New installations (clean installs) will not require a reboot and will be immediately ready to use. Action Items: Please plan for a reboot following the engine update. We recommend saving your work and notifying your users as appropriate to minimize disruption. No manual intervention is needed to initiate the upgrade. This update contains the latest features and essential maintenance required for ongoing health of the engine Nov 2, 05:35 UTC Ivanti Neurons Platform : Environment Manager (Hybrid) engine update. Completed - The scheduled maintenance has been completed. Nov 9, 12:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 9, 11:01 UTC Scheduled - Ivanti will be performing an update to the Environment Manager (Hybrid) engine. No action is required from you—the engine will be updated automatically the next time your Agent Framework checks in. Impact: A system reboot will be required after the engine upgrade completes. Users may experience a brief service interruption during the reboot. A reboot is required if the engine is a new installation, or if it is upgraded from a previous version. Action Items: Please plan for a reboot following the engine update. We recommend saving your work and notifying your users as appropriate to minimize disruption. No manual intervention is needed to initiate the upgrade. This update contains the latest features and essential maintenance required for ongoing health of the engine Nov 2, 05:39 UTC Nov 8, 2026 Emergency Maintenance - Ivanti Neurons for ITSM 2026.3 Hotfix - CZERO, IAZ, NVC, NVZ, TTZ, and WAZ PRD Completed - The scheduled maintenance has been completed. Nov 8, 14:19 UTC Verifying - Verification is currently underway for the maintenance items. Nov 8, 14:02 UTC Update - The deployment activities are nearing completion. We are performing the final checks and will provide an update on the maintenance completion shortly. Nov 8, 13:35 UTC Update - We have restarted the deployment process following the resolution of the GitHub-side issues. The deployment activities are now progressing as expected. We anticipate completing the maintenance within the extended 2-hour window. We will continue to monitor the progress and provide further updates accordingly. Nov 8, 12:38 UTC Update - Due to intermittent timeouts and gateway issues with GitHub API requests, some of our planned execution steps have been impacted. As a result, we need to extend the maintenance window by approximately 2 hours to complete the remaining activities. We are monitoring the situation and working to proceed with the deployment. We will keep you posted with further updates on the progress and completion status. Nov 8, 11:56 UTC Update - The scheduled maintenance is still in progress, and we need to extend the maintenance window by approximately 1-2 hours to complete the remaining activities. We will continue to monitor the progress and provide further updates as necessary. Nov 8, 11:28 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 10:00 UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in: CZERO PRD IAZ PRD NVC PRD NVZ PRD TTZ PRD WAZ PRD Maintenance Window Start Date/Time: Nov 08, 2026 10:00 UTC End Date/Time: Nov 08, 2026 12:00 UTC Impact Tenants will remain online during the maintenance window. However, users may experience intermittent latency, temporary disconnections, or session logouts and may need to sign in again. Post Maintenance While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Nov 6, 22:07 UTC Ivanti Neurons for MDM Scheduled Access Maintenance: https://access-na1.mobileiron.com Completed - The scheduled maintenance has been completed. Nov 8, 08:30 UTC Update - We are extending maintenance by 1 hour. Nov 8, 07:04 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 03:30 UTC Update - SSL certificate activity is rescheduled to next weekend. Please stay tuned for another status page. Nov 6, 13:14 UTC Update - SSL certificates used for Ivanti Access VPN endpoints will be renewed during this maintenance. Administrators must take action to avoid interruptions to Windows and iOS AppTunnel users by syncing Cloud/Core with their Access tenant to retrieve the new certificate after the change window has closed. Further details can be found in the following article: https://forums.ivanti.com/s/article/Access-SSL-Certificate-Renewal-2026-2027 Nov 4, 11:52 UTC Scheduled - Ivanti will be performing a release maintenance on https://access-na1.mobileiron.com Impact During the maintenance window, the Access service may be impacted. See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm Tracking Work Item: 2046206 Nov 1, 04:05 UTC IAZ-STG-Security Updates Completed - The scheduled maintenance has been completed. Nov 8, 07:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 05:00 UTC Scheduled - Ivanti will be applying security updates to our infrastructure in the following regions: IAZ-STG Maintenance Window Start Date/Time: [Nov] [08], [2026] [05:00:00] UTC End Date/Time: [Nov] [08], [2026] [07:00:00] UTC Impact Ivanti will be applying security updates to our infrastructure. During this time we do not expect any loss in functionality, tenants will remain online and available. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Nov 3, 14:38 UTC Ivanti Neurons for MDM Cloud an Emergency Maintenance for https://na2.mobileiron.com Completed - The scheduled maintenance has been completed. Nov 8, 06:31 UTC Update - We are extending maintenance for one hour. Nov 8, 04:40 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 03:30 UTC Scheduled - Ivanti will be performing an Emergency maintenance on https://na2.mobileiron.com Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption. New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in and Ivanti Go client will be impacted Registration emails may be delayed or fail to be delivered Tracking Work Item: 2068972 Nov 8, 02:27 UTC [NVC-STG] Security Updates Completed - The scheduled maintenance has been completed. Nov 8, 06:31 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 04:32 UTC Scheduled - Ivanti will be applying security updates to our infrastructure in the following regions: [NVC-STG] Maintenance Window Start Date/Time: [Nov] [08], [2026] [4:30] UTC End Date/Time: [Nov] [08], [2026] [6:30] UTC Impact Ivanti will be applying security updates to our infrastructure. During this time we do not expect any loss in functionality, tenants will remain online and available. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Nov 5, 12:54 UTC TTZ-STG Security Updates Completed - The scheduled maintenance has been completed. Nov 8, 06:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 04:30 UTC Update - We will be undergoing scheduled maintenance during this time. Nov 5, 12:55 UTC Scheduled - Ivanti will be applying security updates to our infrastructure in the following regions: [TTZ-STG] Maintenance Window Start Date/Time: [Nov] [08], [2026] [4:30] UTC End Date/Time: [Nov] [08], [2026] [6:30] UTC Impact Ivanti will be applying security updates to our infrastructure. During this time we do not expect any loss in functionality, tenants will remain online and available. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Nov 5, 12:52 UTC NVZ-STG Security Updates Completed - The scheduled maintenance has been completed. Nov 8, 06:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 04:31 UTC Scheduled - Ivanti will be applying security updates to our infrastructure in the following regions: NVZ-STG Maintenance Window Start Date/Time: [Nov] [08], [2026] [4:30:00] UTC End Date/Time: [Nov] [08], [2026] [6:30:00] UTC Impact Ivanti will be applying security updates to our infrastructure. During this time we do not expect any loss in functionality, tenants will remain online and available. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Nov 3, 14:30 UTC Emergency Maintenance - Ivanti Neurons for ITSM 2026.3 Hotfix - FFZ, IRW, and LDZ PRD Completed - The scheduled maintenance has been completed. Nov 8, 02:25 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 01:01 UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in: FFZ PRD IRW PRD LDZ PRD Maintenance Window Start Date/Time: Nov 08, 2026 01:00 UTC End Date/Time: Nov 08, 2026 03:00 UTC Impact Tenants will remain online during the maintenance window. However, users may experience intermittent latency, temporary disconnections, or session logouts and may need to sign in again. Post Maintenance While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Nov 6, 22:19 UTC Emergency Maintenance - Ivanti Neurons for ITSM 2026.3 Hotfix - IRW STG Completed - The scheduled maintenance has been completed. Nov 8, 02:20 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 8, 01:00 UTC Scheduled - During our previous maintenance activity, we identified additional work required to further support the performance, stability, and reliability of the environment. We will complete these additional changes aligned with the already scheduled IRW PRD maintenance window, as detailed below. Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in: IRW STG Maintenance Window Start Date/Time: Nov 08, 2026 01:00 UTC End Date/Time: Nov 08, 2026 03:00 UTC Impact Tenants will remain online during the maintenance window. However, users may experience intermittent latency, temporary disconnections, or session logouts and may need to sign in again. Post Maintenance While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Nov 7, 16:35 UTC Nov 7, 2026 Emergency Maintenance - Ivanti Neurons for ITSM 2026.3 Hotfix - NSZ PRD and CZERO STG Completed - The scheduled maintenance has been completed. Nov 7, 18:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 16:01 UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in: NSZ PRD CZERO STG Maintenance Window Start Date/Time: Nov 07, 2026 16:00 UTC End Date/Time: Nov 07, 2026 18:00 UTC Impact Tenants will remain online during the maintenance window. However, users may experience intermittent latency, temporary disconnections, or session logouts and may need to sign in again. Post Maintenance While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Nov 6, 21:42 UTC Ivanti Neurons for Secure Access and Zero Trust Maintenance - Canada - 2062835 Completed - The scheduled maintenance has been completed. Nov 7, 16:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 15:00 UTC Update - Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in Canada. Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window. Nov 7, 04:50 UTC Scheduled - Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in Canada . Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window. Oct 29, 15:43 UTC Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - NVC PRD and STG/UAT Completed - The scheduled maintenance has been completed. Nov 7, 13:52 UTC Update - NVC PRD and STG maintenance activities have been successfully completed. All planned maintenance is now complete. Thank you for your patience and cooperation. Nov 7, 12:18 UTC Update - NVC PRD maintenance has been successfully completed. We are currently working on NVC STG maintenance, which is expected to take approximately another 2 hours. We will provide a further update once the maintenance is complete. Nov 7, 10:12 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 06:00 UTC Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 11/07/26 06:00 UTC Estimated End Time: 11/07/26 10:00 UTC Impact: Tenants will be unavailable during the duration of the maintenance. For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance Oct 16, 02:33 UTC Emergency Maintenance - Ivanti Neurons for ITSM 2026.3 Hotfix - FFZ, IAZ, IRW, LDZ, NVZ, TTZ, and WAZ STG Completed - Scheduled maintenance has been successfully completed for the STG environments. However, due to a technical issue with IRW-STG, we are unable to proceed with its maintenance at this time. The IRW-STG maintenance will be rescheduled for the next available maintenance window. Thank you for your patience and understanding. Nov 7, 13:49 UTC Verifying - Verification is currently underway for the maintenance items. Nov 7, 12:43 UTC Update - The scheduled maintenance activities are still in progress. We may need to extend the maintenance window by approximately 45 minutes to 1 hour to complete the remaining activities. We will continue to monitor the progress and provide further updates accordingly. Nov 7, 11:53 UTC Update - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 11:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 10:00 UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in: FFZ STG IAZ STG IRW STG LDZ STG NVZ STG TTZ STG WAZ STG Maintenance Window Start Date/Time: Nov 07, 2026 10:00 UTC End Date/Time: Nov 07, 2026 12:00 UTC Impact Tenants will remain online during the maintenance window. However, users may experience intermittent latency, temporary disconnections, or session logouts and may need to sign in again. Post Maintenance While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Nov 6, 20:35 UTC Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - CZero PRD Completed - The scheduled maintenance has been completed. Nov 7, 13:08 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 08:00 UTC Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 11/07/26 08:00 UTC Estimated End Time: 11/07/26 12:00 UTC Impact: Tenants will be unavailable during the duration of the maintenance. For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance Oct 16, 02:34 UTC Emergency Maintenance - Ivanti Neurons for ITSM 2026.3 Hotfix - NSZ, NVC STG and NVW, IRW TRY Completed - The scheduled maintenance activities have been completed successfully. All post-maintenance validations are completed, and the services are operating as expected. The maintenance window is now officially closed. Nov 7, 10:01 UTC Verifying - Verification is currently underway for the maintenance items. Nov 7, 09:34 UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Nov 7, 09:20 UTC Update - The scheduled maintenance activities are nearing completion. We are currently performing the final validations to ensure all services and components are functioning as expected. We will confirm the maintenance completion once the validation is successfully completed. Nov 7, 08:49 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 08:02 UTC Update - We will be undergoing scheduled maintenance during this time. Nov 7, 01:41 UTC Update - We will be undergoing scheduled maintenance during this time. Nov 7, 01:41 UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in: NSZ STG NVC STG NVW TRY IRW TRY Maintenance Window Start Date/Time: Nov 07, 2026 08:00 UTC End Date/Time: Nov 07, 2026 10:00 UTC Impact Tenants will remain online during the maintenance window. However, users may experience intermittent latency, temporary disconnections, or session logouts and may need to sign in again. Post Maintenance While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Nov 6, 20:17 UTC Ivanti Neurons for Secure Access and Zero Trust Maintenance - UAE - 2062834 Completed - The scheduled maintenance has been completed. Nov 7, 08:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 07:00 UTC Update - Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in UAE. Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window. Nov 7, 04:48 UTC Scheduled - Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in UAE . Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window. Oct 29, 15:41 UTC WAZ-STG Security Updates Completed - The scheduled maintenance has been completed. Nov 7, 06:32 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 04:32 UTC Scheduled - Ivanti will be applying security updates to our infrastructure in the following regions: [WAZ-STG] Maintenance Window Start Date/Time: [Nov] [07], [2026] [4:30] UTC End Date/Time: [Nov] [07], [2026] [6:30] UTC Impact Ivanti will be applying security updates to our infrastructure. During this time we do not expect any loss in functionality, tenants will remain online and available. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Nov 5, 12:57 UTC NVW-TRY Security Updates Completed - The scheduled maintenance has been completed. Nov 7, 06:31 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 04:31 UTC Scheduled - Ivanti will be applying security updates to our infrastructure in the following regions: [NVW-TRY] Maintenance Window Start Date/Time: [Nov] [07], [2026] [4:30] UTC End Date/Time: [Nov] [07], [2026] [6:30] UTC Impact Ivanti will be applying security updates to our infrastructure. During this time we do not expect any loss in functionality, tenants will remain online and available. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Nov 5, 12:58 UTC NVZ-Charter-STG-Security Updates Completed - The scheduled maintenance has been completed. Nov 7, 06:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 04:30 UTC Scheduled - Ivanti will be applying security updates to our infrastructure in the following regions: [NVZ-Charter -STG] Maintenance Window Start Date/Time: [Nov] [07], [2026] [4:30:00] UTC End Date/Time: [Nov] [07], [2026] [6:30:00] UTC Impact Ivanti will be applying security updates to our infrastructure. During this time we do not expect any loss in functionality, tenants will remain online and available. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Nov 3, 14:19 UTC Ivanti Neurons for MDM Scheduled Maintenance: https://na2.mobileiron.com Completed - The scheduled maintenance has been postponed to tomorrow. Nov 7, 05:53 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 03:30 UTC Scheduled - Ivanti will be performing maintenance on https://na2.mobileiron.com to upgrade the platform. Impact During the maintenance window, the following services may experience delays, degradation, or intermittent interruptions: • New devices registrations • Cloud Admin Portal access • Cloud Self Service Portal access • Scheduled reports and compliance actions • Registered device check-in (managed devices will continue to operate normally) • Registration email delivery may be delayed or, in some cases, fail See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm Tracking Work Item: 2046137 Oct 31, 18:02 UTC Ivanti nZTA & nSA SAAS Emergency Upgrade Maintenance - CANADA Region Completed - The scheduled maintenance has been completed. Nov 7, 05:17 UTC Update - The ongoing maintenance has been cancelled and no further changes will be performed. There was no impact to customer services. A revised maintenance schedule will be communicated separately Nov 7, 05:03 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 04:00 UTC Scheduled - Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access. Important Updates and Improvements Critical Service Updates. ------------------------------------- Impact : Brief service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users No disruption for VPN end users running 22.7R2.5 or above. Brief disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window. ------------------------------------------ Nov 5, 11:41 UTC Ivanti nZTA & nSA SAAS Emergency Upgrade Maintenance - EMEA Region Completed - The scheduled maintenance has been completed. Nov 7, 05:17 UTC Update - The ongoing maintenance has been cancelled and no further changes will be performed. There was no impact to customer services. A revised maintenance schedule will be communicated separately Nov 7, 05:03 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 03:50 UTC Scheduled - Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access. Important Updates and Improvements Critical Service Updates. ------------------------------------- Impact : Brief service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users No disruption for VPN end users running 22.7R2.5 or above. Brief disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window. ------------------------------------------ Nov 5, 11:38 UTC Ivanti nZTA & nSA SAAS Emergency Upgrade Maintenance - AMERICAS Region Completed - The scheduled maintenance has been completed. Nov 7, 05:17 UTC Update - The ongoing maintenance has been cancelled and no further changes will be performed. There was no impact to customer services. A revised maintenance schedule will be communicated separately Nov 7, 05:02 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 04:15 UTC Scheduled - Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access. Important Updates and Improvements Critical Service Updates. ------------------------------------- Impact : Brief service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users No disruption for VPN end users running 22.7R2.5 or above. Brief disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window. ------------------------------------------ Nov 5, 11:42 UTC Ivanti nZTA & nSA SAAS Emergency Upgrade Maintenance - UAE Region Completed - The scheduled maintenance has been completed. Nov 7, 04:55 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 03:35 UTC Scheduled - Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access. Important Updates and Improvements Critical Service Updates. ------------------------------------- Impact : Brief service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users No disruption for VPN end users running 22.7R2.5 or above. Brief disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window. ------------------------------------------ Nov 5, 11:35 UTC Ivanti nZTA & nSA SAAS Emergency Upgrade Maintenance - APAC Region Completed - The scheduled maintenance has been completed. Nov 7, 04:50 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 03:30 UTC Scheduled - Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access. Important Updates and Improvements Critical Service Updates. ------------------------------------- Impact : Brief service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users No disruption for VPN end users running 22.7R2.5 or above. Brief disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window. ------------------------------------------ Nov 5, 11:30 UTC Nov 6, 2026 Ivanti Neurons for MDM Scheduled Maintenance: https://ap1.mobileiron.com Completed - The scheduled maintenance has been completed. Nov 6, 19:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 6, 16:30 UTC Scheduled - Ivanti will be performing maintenance on https://ap1.mobileiron.com to upgrade the platform. Impact During the maintenance window, the following services may experience delays, degradation, or intermittent interruptions: • New devices registrations • Cloud Admin Portal access • Cloud Self Service Portal access • Scheduled reports and compliance actions • Registered device check-in (managed devices will continue to operate normally) • Registration email delivery may be delayed or, in some cases, fail See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm Tracking Work Item: 2046144 Oct 16, 06:21 UTC Ivanti Neurons Platform : AppControl for Neurons Engine. Completed - The scheduled maintenance has been completed. Nov 6, 12:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 6, 11:00 UTC Scheduled - Ivanti will be performing an update to the App Control Agent Engine. This is an agent-side update that brings new features and improvements from the latest Neurons Engine release. Impact: Existing Installations: A system reboot will be required after the engine upgrade is applied. This may result in a brief service interruption on affected devices. New Installations: New installations of the App Control Agent will not require a reboot and will operate as normal immediately. Action Required: No manual update is needed. The upgrade will be applied automatically by the Agent Nov 2, 04:57 UTC Nov 5, 2026 No incidents reported. Nov 4, 2026 NVF PRD - Connectivity Issues Resolved - This incident has been resolved. Nov 4, 19:43 UTC Identified - We have identified the cause of the connectivity issues affecting some customers and are actively implementing a fix. We are seeing service recover and will continue monitoring until the issue is fully resolved. Nov 4, 18:39 UTC Investigating - We are investigating reports of connectivity issues affecting customers hosted in the NVF landscape. Some customers may be unable to access their Ivanti Neurons for ITSM environment due to DNS resolution issues or other related errors. Our teams are actively investigating the issue and we will provide additional updates as more information becomes available. Nov 4, 17:49 UTC Nov 3, 2026 IRW PRD - Intermittent Email Issues Resolved - Corrective action has been completed and email processing in the IRW PRD landscape has returned to normal. We have continued to monitor the environment and have confirmed that services remain stable. This incident is now resolved. Nov 3, 20:19 UTC Identified - We have identified a potential contributing factor and have taken corrective action. We are monitoring the environment and validating that email processing has returned to normal. We will provide further updates as more information becomes available. Nov 3, 17:59 UTC Investigating - We are investigating reports of intermittent email processing issues in the IRW PRD landscape. Further updates will be provided as more information becomes available. Nov 3, 15:19 UTC Neurons NVU AKS Update- SRE 2047523 Completed - The scheduled maintenance has been completed. Nov 3, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 3, 08:00 UTC Scheduled - Neurons Platform AKS update will be performed on the NVU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated. Oct 28, 04:46 UTC Ivanti Neurons for MDM Scheduled Access Maintenance: https://access-eu1.mobileiron.com Completed - The scheduled maintenance has been completed. Nov 3, 06:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 3, 02:30 UTC Scheduled - Ivanti will be performing a release maintenance on https://access-eu1.mobileiron.com Impact During the maintenance window, the Access service may be impacted. See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm Tracking Work Item: 2054229 Oct 26, 12:51 UTC Nov 2, 2026 Neurons MLU AKS Update- SRE 2047523 Completed - The scheduled maintenance has been completed. Nov 2, 10:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 2, 09:00 UTC Scheduled - Neurons Platform AKS update will be performed on the MLU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated. Oct 28, 04:45 UTC Emergency Maintenance - Ivanti Neurons for ITSM 2026.3.1.2 Hotfix - FFZ, IAZ, IRW, NVZ, TTZ, WAZ STG Completed - The scheduled maintenance has been completed. Nov 2, 06:13 UTC Verifying - Verification is currently underway for the maintenance items. Nov 2, 06:08 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 2, 05:00 UTC Scheduled - Ivanti will be performing emergency maintenance on your Ivanti Service Manager tenant hosted in: FFZ STG IAZ STG IRW STG NVZ STG TTZ STG WAZ STG Maintenance Window Start Date/Time: Nov2, 2026 05:00 UTC End Date/Time: Nov2, 2026 07:00 UTC Impact During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Oct 29, 19:28 UTC Nov 1, 2026 Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - WAZ PRD Completed - The scheduled maintenance has been completed. Nov 1, 11:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 07:01 UTC Scheduled - RESCHEDULED Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: WAZ PRD Maintenance Window Start Date/Time: Nov 01, 2026 07:00 UTC End Date/Time: Nov 01, 2026 11:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Oct 9, 20:48 UTC RESCHEDULED - Ivanti Neurons for ITSM 2026.3.1.1 Upgrade - IAZ PRD Completed - The scheduled maintenance has been completed. Nov 1, 10:35 UTC Verifying - Verification is currently underway for the maintenance items. Nov 1, 10:23 UTC Update - Maintenance activities are nearing completion. We are performing the final checks and will notify everyone once all tenants are fully operational. Nov 1, 10:11 UTC Update - Deployment is currently in progress. We will continue to monitor the activities and keep everyone updated on further progress. Nov 1, 10:02 UTC Update - Maintenance is currently in progress, and all activities are proceeding smoothly as planned. We will continue to monitor the progress and keep you updated on any further developments. Nov 1, 09:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 07:00 UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: IAZ PRD Maintenance Window Start Date/Time: Nov 1, 2026 07:00 UTC End Date/Time: Nov 1, 2026 11:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Oct 26, 19:43 UTC Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - TTZ PRD Completed - The scheduled maintenance has been completed. Nov 1, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 05:00 UTC Scheduled - RESCHEDULED - Please read below as the date has been changed Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: TTZ PRD Maintenance Window Start Date/Time: Nov 01, 2026 05:00 UTC End Date/Time: Nov 01, 2026 09:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Oct 13, 17:01 UTC Ivanti Neurons for MDM Scheduled Access Maintenance: https://access-na1.mobileiron.com Completed - The scheduled maintenance has been completed. Nov 1, 04:04 UTC Update - Maintenance has been postponed to 8th Nov 2026. Apologies for the inconvenience caused. Nov 1, 04:03 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 03:30 UTC Scheduled - Ivanti will be performing a release maintenance on https://access-na1.mobileiron.com Impact During the maintenance window, the Access service may be impacted. See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm Tracking Work Item: 2046206 Oct 18, 05:17 UTC RESCHEDULED - Ivanti Neurons for ITSM 2026.3.1.1 Upgrade - IRW PRD Completed - Deployment has been completed successfully, and all validation checks have passed. All tenants are operational, and everything is functioning as expected. Nov 1, 02:55 UTC Verifying - Verification is currently underway for the maintenance items. Nov 1, 02:42 UTC Update - All deployment steps have been executed successfully. We are currently performing the final validation checks and will proceed with restoring tenant access once the validations are completed. We will share a confirmation once all tenants are operational. Nov 1, 02:34 UTC Update - Maintenance is currently in progress, and all activities are proceeding smoothly as planned. We will continue to monitor the progress and keep you updated on any further developments Nov 1, 02:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 1, 01:00 UTC Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: IRW PRD Maintenance Window Start Date/Time: Nov 1, 2026 01:00 UTC End Date/Time: Nov 1, 2026 05:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Oct 26, 19:00 UTC Oct 31, 2026 Ivanti Neurons for Secure Access and Zero Trust Maintenance - AMERICAS - 2051760 Completed - The scheduled maintenance has been completed. Oct 31, 16:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 31, 15:00 UTC Scheduled - Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in East US. Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window. Oct 23, 21:10 UTC Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - NVZ PRD Completed - The scheduled maintenance has been completed. Oct 31, 10:53 UTC Update - All maintenance activities have been completed successfully, and all tenants are operational. Oct 31, 10:53 UTC Verifying - Verification is currently underway for the maintenance items. Oct 31, 10:46 UTC Update - All planned activities have been completed, and maintenance removal is currently in progress. We will validate the tenants and share the final completion status shortly. Oct 31, 10:39 UTC Update - We require an additional 45 minutes to 1 hour to complete the remaining maintenance activities. We will keep you updated on the progress. Oct 31, 09:48 UTC Update - Maintenance is still in progress, and we need approximately one more hour to complete the deployment activities. We are extending the maintenance window and will keep you posted on further updates. Oct 31, 09:18 UTC Update - Maintenance is in progress, and all activities are proceeding smoothly. We will keep you updated on the progress. Oct 31, 08:44 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 31, 05:00 UTC Scheduled - RESCHEDULED Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: NVZ PRD Maintenance Window Start Date/Time: Oct 31, 2026 05:00 UTC End Date/Time: Oct 31, 2026 09:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Oct 9, 20:43 UTC Emergency Maintenance - Ivanti Neurons for ITSM 2026.3.1.2 Hotfix - LDZ, NVC, NVZ CH PRD & STG Completed - The scheduled maintenance has been completed. Oct 31, 07:00 UTC Verifying - Verification is currently underway for the maintenance items. Oct 31, 06:48 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 31, 05:01 UTC Update - We will be undergoing scheduled maintenance during this time. Oct 29, 19:24 UTC Scheduled - *Correction on the date, this maintenance will take place Saturday Oct 31, 2026. Ivanti will be performing emergency maintenance on your Ivanti Service Manager tenant hosted in: LDZ PRD & STG NVC PRD & STG NVZ CH PRD & STG Maintenance Window Start Date/Time: Oct 31, 2026 05:00 UTC End Date/Time: Oct 31, 2026 07:00 UTC Impact During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Oct 29, 19:18 UTC Ivanti Neurons for MDM Scheduled Maintenance: https://na3.mobileiron.com Completed - The scheduled maintenance has been completed. Oct 31, 04:47 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 31, 00:00 UTC Scheduled - Ivanti will be performing maintenance on https://na3.mobileiron.com to upgrade the platform. Impact During the maintenance window, the following services may experience delays, degradation, or intermittent interruptions: • New devices registrations • Cloud Admin Portal access • Cloud Self Service Portal access • Scheduled reports and compliance actions • Registered device check-in (managed devices will continue to operate normally) • Registration email delivery may be delayed or, in some cases, fail See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm Tracking Work Item: 2047270 Oct 16, 15:44 UTC Ivanti Neurons for Secure Access and Zero Trust Maintenance - APAC - 2051771 Completed - The scheduled maintenance has been completed. Oct 31, 04:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 31, 03:00 UTC Scheduled - Cloud provider will be performing infrastructure maintenance on Azure Database for PostgreSQL Flexible Server instance in Southeast Asia. Customers may not be able to access the admin portal for 30 minutes anytime during the Maintenance Window. Oct 23, 21:13 UTC Ivanti Neurons for ITSM 2026.3.1.0 Upgrade - FFZ PRD Completed - Scheduled maintenance is now complete. Oct 31, 03:02 UTC Update - The system upgrade is taking a bit longer to complete than originally anticipated. We are extending the maintenance window 2 hours, but will update this status if we complete early. Oct 31, 01:19 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 22:00 UTC Scheduled - RESCHEDULED Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: FFZ PRD Maintenance Window Start Date/Time: Oct 30, 2026 22:00 UTC End Date/Time: Oct 31, 2026 02:00 UTC Impact During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. Product/Release Documentation Ivanti Enterprise Service Management Release Notes Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Oct 12, 17:58 UTC Oct 30, 2026 Ivanti Neurons for MDM Scheduled Maintenance: https://eu1.mobileiron.com Completed - The scheduled maintenance has been completed. Oct 30, 22:27 UTC Update - We are extending the maintenance window due to unexpected complications encountered during the maintenance activities. Oct 30, 21:56 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 20:00 UTC Scheduled - Ivanti will be performing maintenance on https://eu1.mobileiron.com to upgrade the platform. Impact During the maintenance window, the following services may experience delays, degradation, or intermittent interruptions: • New devices registrations • Cloud Admin Portal access • Cloud Self Service Portal access • Scheduled reports and compliance actions • Registered device check-in (managed devices will continue to operate normally) • Registration email delivery may be delayed or, in some cases, fail See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm Tracking Work Item: 2046139 Oct 16, 06:18 UTC Emergency Maintenance - Ivanti Neurons for ITSM 2026.3.1.2 Hotfix - NSZ PRD & STG Completed - The scheduled maintenance has been completed. Oct 30, 15:33 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 14:00 UTC Scheduled - Ivanti will be performing emergency maintenance on your Ivanti Service Manager tenant hosted in: NSZ PRD NSZ STG Maintenance Window Start Date/Time: Oct 30, 2026 14:00 UTC End Date/Time: Oct 30, 2026 16:00 UTC Impact During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Oct 29, 19:05 UTC Emergency Maintenance - Ivanti Neurons for ITSM 2026.3.1.2 Hotfix - TRY & CZERO Completed - We have successfully completed the Ivanti Neurons for ITSM 2026.3.1.2 Hotfix upgrade. Everything is working as expected, and no issues have been identified. Oct 30, 06:41 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 30, 05:00 UTC Scheduled - Ivanti will be performing emergency maintenance on your Ivanti Service Manager tenant hosted in: TRY Landscapes CZERO STG & PRD Maintenance Window Start Date/Time: Oct 30, 2026 05:00 UTC End Date/Time: Oct 30, 2026 07:00 UTC Impact During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: Support Information If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit Ivanti Global Support Oct 29, 16:57 UTC Oct 29, 2026 Ivanti Neurons for MDM ReScheduled Maintenance: https://uk1.mobileiron.com Completed - The scheduled maintenance has been completed. Oct 29, 23:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 19:00 UTC Scheduled - Ivanti has rescheduled the maintenance on https://uk1.mobileiron.com to upgrade the platform. Impact During the maintenance window, the following services may experience delays, degradation, or intermittent interruptions: • New devices registrations • Cloud Admin Portal access • Cloud Self Service Portal access • Scheduled reports and compliance actions • Registered device check-in (managed devices will continue to operate normally) • Registration email delivery may be delayed or, in some cases, fail See the release highlights: https://help.ivanti.com/mi/help/en_us/cld/8x/rn/MICloudReleaseNotes/New_features_summary.htm Tracking Work Item: 2037971 Oct 22, 20:20 UTC Neurons UKU AKS Update- SRE 2047523 Completed - The scheduled maintenance has been completed. Oct 29, 19:01 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 18:00 UTC Scheduled - Neurons Platform AKS update will be performed on the UKU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated. Oct 22, 13:46 UTC Oct 28, 2026 Neurons FRU AKS Update- SRE 2047523 Completed - The scheduled maintenance has been completed. Oct 28, 19:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 18:00 UTC Scheduled - Neurons Platform AKS update will be performed on the FRU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated. Oct 20, 12:40 UTC Incident History Powered by Atlassian Statuspage