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Kong Subscribe to UpdatesSubscribe All Systems Operational Uptime over the past 90 days. View historical uptime. Kong Konnect Cloud Operational Kong Insomnia Operational Kong Support Portal Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Past Incidents Nov 11, 2026 No incidents reported today. Nov 10, 2026 Customer Hybrid AI Gateway Dataplanes on version 2.0.x, 2.1.x, and 2.2.x may be disconnected from Konnect Resolved - On November 10, 2026, starting at approximately 09:20 UTC, Kong performed planned maintenance in the Konnect US region to improve platform performance and scalability. During this work, data planes were briefly disconnected from Konnect and were expected to reconnect automatically. An issue in AI Gateway versions 2.0.x, 2.1.x and 2.2.0 caused some self-managed (hybrid) data planes to stop attempting to reconnect. These data planes would have continued processing traffic using the last configuration they received, but they would not have received new configuration changes and no longer appeared as connected in Konnect. Dedicated Cloud Gateways and data planes running AI Gateway 2.3.0 or later are not affected. We apologise for any inconvenience this may have caused. Recommended Action: To check whether you are affected, review the data plane nodes for your AI Gateway control planes in Konnect. If any nodes you expect to see are missing or shown as disconnected, they may be affected by this issue. To resolve the issue immediately, please restart the affected data planes. They will reconnect to Konnect and receive the latest configuration. To prevent this issue from recurring, we also recommend upgrading to AI Gateway 2.3.0 or later, which includes a fix. If you have any questions or need assistance with these steps, please contact Kong Support. Nov 10, 19:17 UTC Update - We are continuing to monitor for any further issues. Nov 10, 12:05 UTC Monitoring - Customers running 2.0.x, 2.1.x and 2.2.x dataplanes may see logs indicating they have disconnected from Konnect and have stopped attempting to retry. These dataplanes must be restarted in order to restart the connection attempts. This is caused by reconnection logic which was changed in 2.3, that will cause the DP to give up retrying after some connection attempts. When Konnect performed a routine maintenance and connections dropped briefly, some of these 2.0-2.2 dataplane versions may have stopped attempting to reconnect. Restarting and disconnected dataplanes should allow the reconnection. Nov 10, 12:05 UTC Nov 9, 2026 No incidents reported. Nov 8, 2026 No incidents reported. Nov 7, 2026 Konnect Database Infrastructure Maintenance [US] Completed - The scheduled maintenance has been completed. Nov 7, 15:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 14:00 UTC Scheduled - We will be performing scheduled maintenance to upgrade the Konnect database infrastructure in the United States (US) region. Maintenance Start: November 7, 2026 at 14:00 UTC This update will improve the overall reliability and performance of the platform. Expected Impact: * Customers in the US region may experience a brief (up to 2 minutes) control plane downtime during the maintenance. * During this time, configuration or policy updates in Konnect may not apply until the maintenance completes in the affected region. * Gateway data plane traffic will not be affected and will continue to process requests normally. We appreciate your understanding as we continue to enhance the stability and resilience of the Konnect platform. Oct 22, 20:44 UTC Nov 6, 2026 Konnect Database Infrastructure Maintenance [EU & IN] Completed - The scheduled maintenance has been completed. Nov 6, 16:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 6, 15:30 UTC Scheduled - We will be performing scheduled maintenance to upgrade the Konnect database infrastructure in the Europe (EU) and India (IN) regions. Maintenance Start: November 6, 2026 at 15:30 UTC This update will improve the overall reliability and performance of the platform. Expected Impact: * Customers in the EU and IN regions may experience a brief (up to 2 minutes) control plane downtime during the maintenance. * During this time, configuration or policy updates in Konnect may not apply until the maintenance completes in the affected region. * Gateway data plane traffic will not be affected and will continue to process requests normally. We appreciate your understanding as we continue to enhance the stability and resilience of the Konnect platform. Oct 22, 20:43 UTC Nov 5, 2026 No incidents reported. Nov 4, 2026 No incidents reported. Nov 3, 2026 No incidents reported. Nov 2, 2026 No incidents reported. Nov 1, 2026 No incidents reported. Oct 31, 2026 No incidents reported. Oct 30, 2026 No incidents reported. Oct 29, 2026 No incidents reported. Oct 28, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage