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Skip to main content Swa SMS AI-powered answers via text message. How it works and your rights as a user. Last Updated: February 2026 How Swa SMS Works Swa SMS lets your team interact with AI directly through text messages. Your workspace administrator registers authorized phone numbers through the Swa Admin Portal. Once registered, each user receives a confirmation SMS to opt in. Phone Number (513) 327-5792 Double Opt-In Process Swa uses a double opt-in process to ensure consent: Step 1: Your workspace administrator registers your phone number in the Admin Portal Step 2: You receive a confirmation SMS from Swa Step 3: You reply YES to confirm and activate the service. The status field in the Admin Portal will show as "pending" until this is complete. Step 4: Text your questions to (513) 327-5792 to get AI-powered responses Confirmation Message When your administrator registers your number, you will receive the following message: "Swa: Your admin has invited you to use Swa via SMS. Reply YES to confirm and start using the service. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help." You must reply YES to activate your account. No messages will be sent until you confirm. How It Looks Admin Portal: SMS Setup under Interfaces Register Phone: Enter user details and consent SMS Setup: Registered user with Pending status SMS Terms of Service Message Frequency Message frequency varies based on your usage. Swa SMS is conversational and user-initiated. We do not send marketing or promotional messages. Data Rates Message and data rates may apply. Standard carrier fees from your mobile provider apply to all SMS messages sent to and received from Swa. Opt-Out You may opt out at any time by replying STOP to any Swa SMS message. You will receive a confirmation that you have been unsubscribed and will no longer receive messages from Swa. Help Reply HELP for support information, or contact us at support@swa-ai.com. Carrier Liability Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your carrier's network coverage and availability. Privacy Phone numbers and messages are handled in accordance with our Privacy Policy. SMS delivery is powered by Twilio's secure infrastructure. We do not share your phone number or mobile information with third parties for marketing purposes. We retain a rolling window of the 8 most recent messages for context continuity, which are automatically purged after 24 hours. For full details, see our Privacy Policy. Support For questions about Swa SMS, contact us at support@swa-ai.com. Questions about SMS? Our team is here to help with any questions about Swa SMS. support@swa-ai.com Why spend an hour learning when you could spend an hour trying? Swa sets up in 3 minutes. No credit card required. But if you'd prefer a walkthrough, we're happy to help. Get Started Free Or request a demo No credit card required to get started ✓ We'll be in touch! Our team will reach out shortly to schedule your demo.