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Terms
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https://sola.security/terms-conditions/
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Last Updated: November 11, 2026
These Terms of Service (these “Terms” or this “Agreement”) are entered into by and between Sola Security Ltd. (“Sola”), and the company or other legal entity on whose behalf the Services (as defined below) are registered for, accessed or used (the “Customer”) (each, a “Party”, and together, the “Parties”). By clicking to accept these Terms, registering for an account, or accessing or using the Services, the individual doing so represents and warrants that he or she is an employee or other authorized representative of the Customer and has full authority to bind the Customer to these Terms, and the Customer agrees to be bound by these Terms as of such date (the “Effective Date”). If such individual does not have such authority, such individual may not accept these Terms or use the Services.
Subscription.
Sola hereby grants Customer, during the Term, a limited, revocable, non-exclusive, non-sublicensable, non-transferable right for Customer and its authorized employees (“Users”) to access and use Sola’s proprietary platform located at https://app.sola.security/ (the “Platform”), and any associated software applications, plugins, extensions, APIs, MCP servers and other services and functionalities made available by Sola to Customer (collectively, the “Services”), whether directly through the Platform or through third-party platforms and tools supported by Sola, in accordance with Sola’s instructions and technical documentation (“Documentation”), solely for Customer’s internal business purposes, and subject to the subscription plan, scope and usage limits selected by Customer through the Services or set forth in an order form executed by the Parties or otherwise accepted by Sola (each, an “Order Form”). The Services are further described in the Documentation, as updated by Sola from time to time.
SLA. Sola shall use commercially reasonable efforts to make the Services available in accordance with Sola’s service level agreement available at https://sola.security/sla/ (the “SLA”), to the extent the SLA applies to Customer’s subscription plan, as may be updated by Sola from time to time.
Restrictions on Use. Customer shall not use the Services in any manner or for any purpose other than as expressly permitted in this Agreement. Customer may not, directly or indirectly, and may not authorize any third party to: (i) reproduce, modify, prepare derivative works, distribute, license, sublicense, lease, sell, resell, transfer, publicly display, publicly perform, transmit or otherwise exploit the Services except as expressly permitted; (ii) reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to the source code or algorithms of the Services, except as permitted by applicable law; (iii) remove or alter any proprietary notices; (iv) attempt to gain unauthorized access to, or impair, any aspect of the Services; (v) disturb or disrupt the Services, directly or indirectly, or transmit or activate viruses or any other unlawful material in connection with the Services; (vi) use the Services in a manner that would violate applicable laws, or is outside the scope of the rights granted in this Agreement; (vii) conduct security testing or benchmarking of the Services unless received Sola’s prior written consent; (viii) access or use the Services in order to build a competing product or service; (ix) share any API keys or other access credentials with any third party (other than Customer’s service providers acting on its behalf); or (x) make available through the Services any content or data that is unlawful, infringing, or that Customer does not have the right to make available. Customer must promptly notify Sola in writing if it becomes aware of, or has reason to believe, that any of the prohibitions listed in this Section have been breached by Customer or any User. Customer is responsible for the acts and omissions of its Users, for ensuring their compliance with this Agreement, and for maintaining the security and confidentiality of its access credentials.
Registration and Accounts. Users may register for and create accounts on behalf of the Customer through the Services, solely using a valid business email address on a domain owned or controlled by the Customer, unless otherwise authorized by Sola. Each User must provide accurate and complete registration information and keep it up to date. Sola may verify, approve or reject any registration, in its sole discretion.
Executed Contract. If Customer has entered into a separately executed agreement with Sola for the Services, including a master subscription agreement and/or an Order Form (collectively and individually, an “Executed Contract”), such Executed Contract shall supersede these Terms. In the event of any conflict between these Terms and the Executed Contract, the Executed Contract shall prevail. Where the Executed Contract does not address specific provisions included in these Terms, these Terms shall apply and supplement the Executed Contract.
Changes to these Terms. Sola may update these Terms from time to time by posting the updated Terms on its website or through the Services. Material changes shall become effective upon the earlier of Customer’s acceptance thereof or thirty (30) days following notice to Customer, provided that changes affecting the fees or other material terms of a paid subscription shall take effect upon renewal of the then-current subscription term. Customer’s continued use of the Services after the updated Terms take effect constitutes acceptance thereof.
Suspension. Sola may suspend Customer’s or any User’s access to all or part of the Services, upon notice where reasonably practicable, if Sola reasonably determines that (i) Customer or any User has breached Section 1.3 (Restrictions on Use); (ii) such suspension is necessary to prevent harm to the Services, Sola, its other customers or any third party, or to address a security threat; or (iii) any undisputed fees are overdue. Sola will restore access promptly once the cause of the suspension has been resolved.
Website. These Terms also apply, mutatis mutandis, to any access to or use of Sola’s website at https://sola.security and any other website or domain owned or operated by Sola (the “Website”). Content on the Website is provided for general information purposes only, “AS IS”, and may be modified or removed by Sola at any time without notice.
Rights and Title.
All title, ownership rights, and intellectual property rights (including all copyrights, patents, trade secret rights and trademarks) evidenced by or embodied in, attached, extracted from, connected, and/or related to the Services, the Documentation, and the various practices, materials, methodologies, tools, and templates used with respect thereto (and all improvements, enhancements, corrections, modifications, alterations, revisions, extensions and updates and derivative works thereof) are and shall remain solely in Sola, and/or its licensors, if any. Sola expressly reserves all rights to the foregoing, and except for the limited grant of rights expressly set forth herein, Sola does not grant the Customer any right, title, or interest in any intellectual property owned or licensed by Sola. If Customer provides any feedback (such as suggested improvements or a like regarding the Services) (collectively, “Feedback”) Customer hereby grants to Sola a non-exclusive, perpetual, irrevocable, transferable, royalty-free and worldwide right, with the right to grant and authorize sublicenses, to use and benefit from such Feedback to provide and improve the Services and Sola’s business without any compensation or credit due to Customer.
Customer Data, Privacy and Security
Customer warrants that as between the Parties, Customer solely owns and retains all rights, title and interest in and to Customer Data including all Intellectual Property Rights embodied in Customer Data. “Customer Data” means any data or information associated with the Customer that the Services automatically accesses, collects, processes and/or interacts with, when connecting to, monitoring or communicating with Customer Systems (as defined below), or that is otherwise created or made available by the Customer or its Users on or through the Services. Customer hereby grants Sola, during the Term, a non-exclusive, worldwide royalty-free right to use and otherwise process the Customer Data solely to the extent necessary to perform its obligations under this Agreement.
In providing the Services, Sola will (i) process and access Customer Data only to the extent reasonably necessary to provide Customer the Services; and (ii) implement and maintain commercially reasonable technical, physical and organizational measures to protect the security, confidentiality and integrity of Customer Data hosted by Sola or Sola’s authorized third party service providers, from unauthorized access, use, alteration or disclosure.
To the extent Customer Data contains any personal data as defined under the applicable data protection law (“Personal Data“), Sola will process such Personal Data in accordance with its data processing addendum (“DPA”), available at: https://sola.security/dpa/, as may be updated by Sola from time to time, and in compliance with applicable data protection law. Customer acknowledges and agrees that Sola may use aggregated and/or anonymized Customer Data to improve the Services. Sola’s collection and use of personal data relating to Users and visitors to the Website, other than as a processor on behalf of Customer, is governed by Sola’s privacy policy available at https://sola.security/privacy-policy/.
Third-Party Platforms. Customer may connect the Services only to third-party AI assistants, agents, platforms or tools supported or authorized by Sola. Customer is solely responsible for any third-party AI assistant, agent, platform or tool connected by Customer or its Users to the Services (each, a “Third-Party Platform”). Once connected, the Services will return Customer Data and outputs generated by the Services in response to requests initiated by Customer or its Users through the Third-Party Platform, subject to the permissions configured by Customer. Third-Party Platforms are selected and controlled by Customer, not engaged by Sola, and any information returned thereto is made available at Customer’s direction. Customer’s use of any Third-Party Platform is governed by the applicable third-party terms. Sola has no responsibility or liability for any Third-Party Platform, which is not part of the Services. Customer may revoke any connection at any time.
Confidential Information.
Each party (the “Receiving Party”) may have access to certain non-public and/or proprietary information of the other party (the “Disclosing Party”), in any form or media, including confidential trade secrets and other information related to the products, software, technology, data, know-how, or business of the Disclosing Party, whether written or oral, and any such other information that, regardless of the manner in which it is furnished and given the totality of the circumstances, a reasonable person or entity should have reason to believe is proprietary, confidential, or competitively sensitive (the “Confidential Information”). The Receiving Party shall take reasonable measures, at least as protective as those taken to protect its own Confidential Information, but in no event less than reasonable care, to protect the Disclosing Party’s Confidential Information from disclosure to a third party. The Receiving Party shall not use or disclose the Confidential Information of the Disclosing Party except as expressly permitted under this Agreement. All right, title and interest in and to Confidential Information are and shall remain the sole and exclusive property of the Disclosing Party.
Notwithstanding the foregoing, the parties agree that Confidential Information will not include any information that the Receiving Party has documentation to demonstrate such information: (i) is or becomes publicly known or is or becomes part of the public domain through no fault of the Receiving Party; (ii) the Disclosing Party authorizes in writing to be disclosed; (iii) is rightfully received by the Receiving Party from a third party without restriction on disclosure and without breach of this Agreement; (iv) is known to the Receiving Party on the Effective Date from a source other than the Disclosing Party, and not subject to a confidentiality obligation. Notwithstanding anything to the contrary in this Agreement, if vulnerabilities are detected in Customer systems by Sola in its performance of the Services, Sola may use such information solely for its own internal purposes, including the development of the Services or any other products and services, and to inform the performance of services for other customers, provided that such information is only utilized and disclosed once it is irreversibly aggregated and anonymized in a manner such that it cannot be used to identify or re-identify Customer.
Consideration.
Fees. The Services are conditioned on Customer’s payment in full of the fees, if any, set forth in the applicable Order Form, in accordance with the payment terms set forth therein. All fees are non-refundable, except as expressly set forth herein.
Free, Trial, Evaluation and Beta Use. If Sola makes the Services available to Customer free of charge, including on a trial, evaluation, proof-of-concept or proof-of-value basis (“Evaluation Use”), such Evaluation Use shall be for the period designated by Sola and solely for Customer’s internal evaluation purposes. Notwithstanding anything to the contrary in this Agreement, (i) Sola may suspend or terminate any Evaluation Use at any time, for any reason, upon notice to Customer; (ii) the Services are provided for Evaluation Use “AS IS”, without any warranty, SLA or indemnity; and (iii) Sola’s aggregate liability in connection with any Evaluation Use shall not exceed one hundred U.S. dollars (US$100). The foregoing shall also apply to any features or functionalities designated by Sola as beta, preview, early access or pre-release (“Beta Features”). Beta Features may differ from any generally available version and are not intended for production use. Sola has no obligation to make any Beta Feature generally available, and upon a Beta Feature becoming generally available, Sola may condition its continued use on the purchase of an applicable subscription, upon notice to Customer.
Term and Termination.
Term. This Agreement shall be in effect as of the Effective Date and shall remain in effect for as long as there is an Order Form in effect (or, where Sola makes the Services available to Customer free of charge without an Order Form, for as long as Sola maintains Customer’s account active), unless terminated earlier in accordance with the terms hereof (the “Term“). Subject to the provisions of the applicable Order Form, upon termination of the Term, it shall be automatically extended for an additional one-year term, unless either party provided the other party with a 90 days’ prior written notice of termination.
Termination
Material Breach. Either party may terminate this Agreement with immediate effect upon written notice to the other party if the other party materially breaches this Agreement and such breach remains uncured (to the extent that the breach can be cured) thirty (30) days after having received written notice thereof. In the event Customer terminates this Agreement due to Sola’s uncured material breach, Sola will promptly refund the pro-rata portion of any fees paid by Customer attributable to the date of the breach through the end of the Term.
Distress Event. In the event that either party becomes liquidated, dissolved, bankrupt or insolvent, whether voluntarily or involuntarily, or shall take any action to be so declared, the other party shall have the right to immediately terminate this Agreement.
Effect of Termination.
General. Upon termination of this Agreement, (1) Customer shall immediately discontinue all access and use of the Services and shall promptly delete all copies of the Documentation in Customer’s or any of its representatives’ possession or control; (2) Sola will delete Customer Data and disable Platform account access.
Survival. This Section ‎7 and Sections ‎1.3 (Restrictions on Use), ‎‎2 (Rights and Title),‎4 (Confidential Information) ‎‎5 (Consideration), 9 (Warranty Disclaimer), 10 (Limitation of Liability), 11 (Indemnification), and ‎13 (Miscellaneous) shall survive termination of this Agreement.
Representations of the Parties.
Each Party represents and warrants that it is duly organized, validly existing and in good standing under the laws of its jurisdiction of incorporation or organization; and that the acceptance and performance of this Agreement will not conflict with other agreements to which it is bound or violate applicable law.
Sola represents and warrants that (1) it and its personnel shall have, and shall maintain throughout the Term, the capability, skills, experience, licenses, and means required (in accordance with applicable law) to perform the Services; (2) Sola will perform the Services in accordance with the industry professional standards, know-how, processes, procedures and work methods of Sola, as may be updated by Sola from time to time.
Customer shall grant Sola access to the computer systems, applications, data sources and other digital assets, whether on premises or in any cloud environment, that Customer connects to the Services (collectively, “Customer Systems“), for the sole purpose of the performance of the Services. The Customer shall have control over the scope and type of access with respect to each such Customer Systems and applicable data source, provided that Customer acknowledges that any restriction on such access and permissions may result in limitation of the Services. Sola shall have no responsibility or liability for the availability, functionality or performance of any Customer Systems or third-party services from which the Services access or ingest data, or for any limitation of the Services resulting therefrom. Customer further confirms that it has the right to grant such access to Sola and that the provision of the Services is not in violation of any agreement to which the Customer is a party, with any third party, or any regulation or law applicable to the Customer. Customer further represents and warrants that it has provided all notices to, and obtained all rights, consents and authorizations from, its Users, employees and any other individuals or third parties, as required under applicable law or any agreement, to permit Sola to access, ingest and otherwise process the Customer Data as contemplated under this Agreement.
Warranty Disclaimer. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN SECTION 8, EACH PARTY HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, NON-INTERFERENCE, ACCURACY, CONDITION, AND FITNESS FOR A PARTICULAR PURPOSE (WHETHER OR NOT SUCH PARTY KNOWS, HAS REASON TO KNOW, HAS BEEN ADVISED, OR IS OTHERWISE AWARE OF ANY SUCH PURPOSE). WITHOUT LIMITING THE FOREGOING, SOLA DOES NOT WARRANT THAT (A) THE USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR (B) THE SERVICES WILL DETECT, PREVENT, OR PROTECT AGAINST ALL POSSIBLE THREATS WHETHER KNOWN OR UNKNOWN.
CUSTOMER ACKNOWLEDGES AND AGREES THAT THE SERVICES MAY INCORPORATE AND UTILIZE ARTIFICIAL INTELLIGENCE AND MACHINE-LEARNING TECHNOLOGIES (“AI”) TO GENERATE CONTEXT, INSIGHTS, SUMMARIES, RESPONSES, RECOMMENDATIONS, AUTOMATED WORKFLOWS, OR OTHER OUTPUTS (“AI OUTPUT”) AND TO ENHANCE FUNCTIONALITY, EFFICIENCY, AND USER EXPERIENCE. CUSTOMER UNDERSTANDS THAT AI OUTPUT MAY BE INACCURATE, INCOMPLETE, OR CONTEXT-DEPENDENT, AND IS SUBJECT TO CUSTOMER’S INDEPENDENT REVIEW AND JUDGMENT PRIOR TO IMPLEMENTATION OR RELIANCE. CUSTOMER REMAINS SOLELY RESPONSIBLE FOR ITS DECISIONS, CONFIGURATIONS, AND ACTIONS TAKEN BASED ON THE SERVICES OR ANY AI OUTPUT, INCLUDING ANY ACTIONS TAKEN BY AI AGENTS OR THIRD-PARTY PLATFORMS CONNECTED TO THE SERVICES BY CUSTOMER OR ITS USERS, BASED ON THE SERVICES OR ANY AI OUTPUT. CUSTOMER FURTHER ACKNOWLEDGES THAT AI TECHNOLOGIES ARE EVOLVING, AND SOLA DOES NOT GUARANTEE ANY SPECIFIC OUTCOMES, RESULTS, OR LEVEL OF PERFORMANCE ARISING FROM THE SERVICES OR ANY AI OUTPUT. DUE TO THE NATURE OF ARTIFICIAL INTELLIGENCE, AI OUTPUT MAY NOT BE UNIQUE, AND SIMILAR OR IDENTICAL OUTPUTS, APPLICATIONS, WORKFLOWS, OR TOOLS MAY BE GENERATED FOR OTHER CUSTOMERS. SUCH SIMILARITY DOES NOT IMPLY ANY USE OR DISCLOSURE OF CUSTOMER CONFIDENTIAL INFORMATION, AND CUSTOMER ACQUIRES NO RIGHTS IN OUTPUTS GENERATED FOR OTHERS.
Limitation of Liability.
NEITHER PARTY SHALL BE LIABLE, IN CONTRACT OR TORT, UNDER STATUTE OR OTHERWISE, ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, PUNITIVE OR SPECIAL DAMAGES IN CONNECTION WITH CLAIMS ARISING OUT OF THIS AGREEMENT OR ANY ORDER FORM, OR OTHERWISE RELATING TO THE SERVICES, INCLUDING ANY AMOUNT FOR LOSS OF PROFIT, DATA OR GOODWILL, WHETHER OR NOT THE LIKELIHOOD OF SUCH LOSS OR DAMAGE WAS CONTEMPLATED. IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY OR TO ANY THIRD PARTY FOR AGGREGATED DAMAGES IN EXCESS OF THE FEES ACTUALLY PAID OR PAYABLE TO SOLA BY CUSTOMER (DIRECTLY OR THROUGH A PARTNER) IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.
NOTWITHSTANDING THE FOREGOING, NOTHING HEREIN SHALL LIMIT THE LIABILITY OF EITHER PARTY IN ANY WAY FOR LIABILITY OR DAMAGES ARISING FROM (A) INTENTIONAL MISCONDUCT, (B) FRAUD OR FRAUDULENT MISREPRESENTATION. NO CLAIM RELATING TO THE SERVICES OR OTHERWISE UNDER THIS AGREEMENT SHALL BE MADE AFTER THE LAPSE OF 12 MONTHS FOLLOWING THE EVENT GIVING RISE TO SUCH CLAIM.
Insurance. During the Term of this Agreement, Sola shall maintain, at its own expense, insurance coverage that is customary and commercially reasonable for providers of services similar to the Services and appropriate in light of the nature and scope of the Services and Sola’s obligations under this Agreement. Such coverage shall be maintained with reputable insurers and in accordance with applicable law. Upon Customer’s reasonable written request, Sola shall provide a certificate of insurance or other reasonable evidence of such coverage.
Indemnification.
Subject to Section ‎10 above, Sola shall defend, indemnify and hold harmless Customer, from and against any claims, damages, costs, liabilities and expenses (including reasonable attorneys’ fees) arising out of or related to any claim that the Services and/or Documentation infringes any third-party intellectual property right. Indemnification hereunder shall be conditioned upon: (a) Customer notifying Sola of the claim immediately upon becoming aware thereof, (b) Customer allowing Sola to assume full control of the defense and settlement of such claim, and (c) Customer reasonably cooperating with Sola in the defense and settlement of the claim. If a claim is likely, Sola may procure the right to continue, modify the Services to be non-infringing without material reduction in functionality, or terminate the affected Services and refund prepaid, unused fees on a pro-rata basis.
Notwithstanding the foregoing, Sola shall have no responsibility for claims resulting from or based on: combinations not provided by Sola; use outside scope or not in accordance with the Documentation; or continued use after Sola notified Customer of the claim and made available a commercially reasonable remedy to avoid the alleged infringement.
Customer shall defend, indemnify and hold harmless Sola and its affiliates from and against any third-party claims, damages, costs, liabilities and expenses (including reasonable attorneys’ fees) arising out of or related to (a) the Customer Data, including any claim that the Customer Data, or its processing by Sola in accordance with this Agreement, infringes or violates any third-party right or applicable law; (b) Customer’s or its Users’ use of any Third-Party Platform; or (c) any breach by Customer or its Users of Section 1.3 (Restrictions on Use), subject to conditions (a) through (c) of the first paragraph of this Section above, mutatis mutandis.
Partner. If Customer has purchased the Services granted hereunder from a partner, reseller or distributor authorized by Sola (“Partner”), the terms of Section ‎5 (Consideration) shall not apply. To the extent there is any conflict between this Agreement and the agreement entered between Customer and the respective Partner, including any purchase order (“Partner Order Form”), then, as between Customer and Sola, this Agreement shall prevail. Any rights granted to Customer in such Partner Order Form which are not contained in this Agreement, apply only in connection with such Partner. In that case, Customer must seek redress or realization or enforcement of such rights solely with such Partner and not Sola.
Miscellaneous. Subject to Section 1.5 (Executed Contract), this Agreement, together with the DPA, the SLA and any Order Form, shall constitute the entire Agreement between the Parties with respect to its subject matter and shall supersede any and all prior agreements and understandings relating thereto. Except as set forth in Section 1.6 (Changes to these Terms), no change, modification, alteration or addition of or to any provision of this Agreement shall be binding unless in writing and executed by or on behalf of both Parties by a duly authorized representative. This Agreement and any rights or obligations hereunder may not be transferred or assigned by either party without the prior written consent of the other party, except that either party may assign this Agreement as a whole to a successor to all or substantially all of its assets or business related to this Agreement, without such consent. Subject to the foregoing, this Agreement shall be binding upon and inure to the benefit of the parties and their successors and assigns. If any of the terms contained in this Agreement shall, for any reason, be held to be void or unenforceable, it shall not affect the validity or enforceability of any other term in this Agreement. This Agreement does not, and shall not be construed to create any relationship, partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between the Parties. Sola will not be liable for any delay or failure to provide the Services resulting from circumstances or causes beyond the reasonable control of Sola including, but not limited to, on account of strikes, shortages, riots, insurrection, fires, flood, storms, explosions, acts of God, war, government or quasi-governmental authorities’ actions, acts of terrorism, earthquakes, power outages, pandemic or epidemic (or similar regional health crisis), or any other cause that is beyond the reasonable control of Sola. Customer acknowledges that Sola reserves the right to use Customer’s name and logo in a customary customer list. Customer and Sola represent compliance with applicable export control and sanctions laws and will not allow access from embargoed jurisdictions or restricted parties. This Agreement shall be governed by and construed under the laws of Israel without reference to principles and laws relating to the conflict of laws. The competent courts of Tel Aviv-Jaffo, Israel shall have the exclusive jurisdiction with respect to any dispute and action arising under or in relation to this Agreement. This Agreement may be accepted electronically, and such acceptance shall have the same force and effect as a signed agreement. All notices relating to this Agreement shall be in writing and shall be delivered by: (a) personal delivery; (b) certified or registered mail (return receipt requested); (c) recognized overnight courier; or (d) email to the notice addresses in the Order Form, or, absent such address, with respect to notices to Sola, to [email protected] and with respect to notices to Customer, to the email address associated with Customer’s account. Notices shall be deemed given upon personal delivery, three (3) business days after deposit in the mail, one (1) business day if delivered by overnight courier, or upon transmission if sent by email.