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If you have any questions, email support@fingerprint.com Identification - Global (US) https://fingerprint.com/products/identification/ 100% uptime Custom subdomains degraded performance Degraded for 2 hours and 19 minutes Nov 18, 2025 – Nov 22, 2025 Sealed Client Results issue Degraded for 1 hour and 14 minutes Dec 16, 2025 – Dec 19, 2025 Service degraded for Identification and Server API Degraded for 9 minutes Apr 23, 2026 – Apr 26, 2026 Ingress endpoint degradation Degraded for 2 hours and 4 minutes May 09, 2026 – May 12, 2026 Throttling issues in the Database layer Degraded for 1 hour and 16 minutes Aug 21, 2026 – Aug 24, 2026 Ingress endpoint degradation Degraded for 3 minutes Aug 25, 2026 – Aug 28, 2026 Ingress endpoint degradation Ingress endpoint degredation Aug 29, 2026 – Sep 01, 2026 Ingress endpoint degredation Ingress endpoint degredation Degraded for 2 minutes Sep 06, 2026 – Sep 09, 2026 Ingress endpoint degradations Degraded for 3 minutes Sep 14, 2026 – Sep 17, 2026 Ingress endpoint degradations Degraded for 3 minutes Sep 22, 2026 – Sep 25, 2026 Ingress endpoint degradations Degraded for 1 minute Sep 26, 2026 – Sep 29, 2026 Ingress endpoint degradations Degraded for 35 minutes Oct 08, 2026 – Oct 11, 2026 Partial Mobile SDK Identification Degradation Degraded for 1 minute Nov 05, 2026 – Nov 08, 2026 Higher than normal identification latency Degraded for 28 minutes Nov 09, 2026 – Nov 12, 2026 121 days ago 243 days ago 365 days ago Today Identification - Europe https://fingerprint.com/products/identification/ 100% uptime Custom subdomains degraded performance Degraded for 2 hours and 19 minutes Nov 18, 2025 – Nov 22, 2025 EU Ingress endpoint degradation Degraded for 1 hour and 15 minutes Dec 16, 2025 – Dec 19, 2025 Service degraded for Identification and Server API Degraded for 9 minutes Apr 23, 2026 – Apr 26, 2026 Partial Mobile SDK Identification Degradation Degraded for 1 minute Nov 05, 2026 – Nov 08, 2026 121 days ago 243 days ago 365 days ago Today Identification - Asia https://fingerprint.com/products/identification/ 100% uptime Custom subdomains degraded performance Degraded for 2 hours and 19 minutes Nov 18, 2025 – Nov 22, 2025 Sealed Client Results issue Degraded for 1 hour and 14 minutes Dec 16, 2025 – Dec 19, 2025 Service degraded for Identification and Server API Degraded for 9 minutes Apr 23, 2026 – Apr 26, 2026 Partial Mobile SDK Identification Degradation Degraded for 1 minute Nov 05, 2026 – Nov 08, 2026 121 days ago 243 days ago 365 days ago Today Smart Signals - Global (US) https://fingerprint.com/products/smart-signals/ 100% uptime Bot Detection False Positives Affecting Some Id... Jul 28, 2026 – Jul 31, 2026 Smart Signals Degraded for Mobile SDK Clients Degraded for 2 hours and 40 minutes Aug 29, 2026 – Sep 01, 2026 121 days ago 243 days ago 365 days ago Today Smart Signals - Europe https://fingerprint.com/products/smart-signals/ 100% uptime Bot Detection False Positives Affecting Some Id... Jul 28, 2026 – Jul 31, 2026 Smart Signals Degraded for Mobile SDK Clients Degraded for 18 minutes Aug 29, 2026 – Sep 01, 2026 121 days ago 243 days ago 365 days ago Today Smart Signals - Asia https://fingerprint.com/products/smart-signals/ 100% uptime Bot Detection False Positives Affecting Some Id... Jul 28, 2026 – Jul 31, 2026 Smart Signals Degraded for Mobile SDK Clients Degraded for 18 minutes Aug 29, 2026 – Sep 01, 2026 121 days ago 243 days ago 365 days ago Today Server API - Global (US) https://docs.fingerprint.com/reference/server-api 100% uptime Service degraded for Identification and Server API Degraded for 9 minutes Apr 23, 2026 – Apr 26, 2026 Server API performance degradation Degraded for 1 hour and 1 minute Apr 27, 2026 – Apr 30, 2026 Degraded Search API Performance Degraded for 4 hours and 30 minutes Jul 04, 2026 – Jul 07, 2026 Increased Latency and Error Rates in US-East-1 Degraded for 3 hours and 49 minutes Aug 21, 2026 – Aug 24, 2026 Investigating increased Latency and Errors in t... Degraded for 30 minutes Aug 25, 2026 – Aug 28, 2026 Visitor API and Search Event API degradation Degraded for 1 hour and 56 minutes Sep 10, 2026 – Sep 13, 2026 Observed Increased Latency for Events Degraded for 4 hours Sep 14, 2026 – Sep 17, 2026 Degraded search API Degraded for 3 hours and 43 minutes Sep 18, 2026 – Sep 21, 2026 Ingress sealed results encoding issues Degraded for 1 hour and 2 minutes Oct 20, 2026 – Oct 23, 2026 121 days ago 243 days ago 365 days ago Today Server API - Europe https://docs.fingerprint.com/reference/server-api 100% uptime Service degraded for Identification and Server API Degraded for 9 minutes Apr 23, 2026 – Apr 26, 2026 Degraded search API Degraded for 3 hours and 43 minutes Sep 18, 2026 – Sep 21, 2026 Ingress sealed results encoding issues Degraded for 1 hour and 2 minutes Oct 20, 2026 – Oct 23, 2026 121 days ago 243 days ago 365 days ago Today Server API - Asia https://docs.fingerprint.com/reference/server-api 100% uptime Service degraded for Identification and Server API Degraded for 9 minutes Apr 23, 2026 – Apr 26, 2026 Degraded Search API performance Degraded for 18 minutes Jun 26, 2026 – Jun 29, 2026 Degraded search API Degraded for 3 hours and 43 minutes Sep 18, 2026 – Sep 21, 2026 Ingress sealed results encoding issues Degraded for 1 hour and 2 minutes Oct 20, 2026 – Oct 23, 2026 121 days ago 243 days ago 365 days ago Today Webhooks https://docs.fingerprint.com/docs/webhooks 100% uptime Webhooks Degradation Degraded for 1 hour and 19 minutes Sep 14, 2026 – Sep 17, 2026 121 days ago 243 days ago 365 days ago Today JS Agent CDN fpjscdn.net 100% uptime Custom subdomains degraded performance Degraded for 2 hours and 19 minutes Nov 18, 2025 – Nov 22, 2025 JS Agent CDN returns 403 Degraded for 23 minutes Mar 10, 2026 – Mar 13, 2026 121 days ago 243 days ago 365 days ago Today Dashboard dashboard.fingerprint.com 100% uptime Dashboard might be unavailable Degraded for 9 hours and 5 minutes Nov 23, 2025 – Nov 27, 2025 Investigating — Account Creation Degradation Degraded for 10 minutes Feb 18, 2026 – Feb 21, 2026 Resolved — Dashboard Identification Page Apr 23, 2026 – Apr 26, 2026 Dashboard Data Latency Degraded for 2 hours and 54 minutes May 29, 2026 – Jun 01, 2026 Degraded Search API Performance Degraded for 4 hours and 30 minutes Jul 04, 2026 – Jul 07, 2026 Summary Emails Service Degradation Summary Emails Service Degradation Degraded for 15 hours and 7 minutes Jul 08, 2026 – Jul 11, 2026 We are experiencing issues with our Dashboard Degraded for 1 hour and 58 minutes Aug 05, 2026 – Aug 08, 2026 Sign-ups failing at Management API Degraded for 41 minutes Aug 13, 2026 – Aug 16, 2026 Increased Latency and Error Rates in US-East-1 Degraded for 1 hour and 45 minutes Aug 21, 2026 – Aug 24, 2026 Investigating increased Latency and Errors in t... Degraded for 30 minutes Aug 25, 2026 – Aug 28, 2026 Flow worker deployments failing Degraded for 33 minutes Aug 29, 2026 – Sep 01, 2026 Degradation in the dashboard Degraded for 3 minutes Sep 22, 2026 – Sep 25, 2026 Delayed Dashboard & Analytics Data Oct 04, 2026 – Oct 07, 2026 Increased Latency on Management API Degraded for 1 hour and 29 minutes Oct 16, 2026 – Oct 19, 2026 Sign-ups and onboarding are currently not avail... Degraded for 39 minutes Oct 24, 2026 – Oct 27, 2026 121 days ago 243 days ago 365 days ago Today Website fingerprint.com 100% uptime 121 days ago 243 days ago 365 days ago Today Management API https://docs.fingerprint.com/reference/management-api 100% uptime Investigating — Public Management API Unavailable Degraded for 32 minutes Apr 19, 2026 – Apr 22, 2026 Management API - Intermittent failures Degraded for 29 minutes Jun 18, 2026 – Jun 21, 2026 We are experiencing issues with our Dashboard Degraded for 1 hour and 58 minutes Aug 05, 2026 – Aug 08, 2026 Sign-ups failing at Management API Degraded for 41 minutes Aug 13, 2026 – Aug 16, 2026 Increased Latency on Management API Degraded for 1 hour and 29 minutes Oct 16, 2026 – Oct 19, 2026 121 days ago 243 days ago 365 days ago Today Previous incidents Nov 10, 2026 Higher than normal identification latency Resolved Resolved Nov 10, 2026 at 8:23am UTC The issue has been resolved. 1 previous update Nov 06, 2026 Partial Mobile SDK Identification Degradation Resolved Resolved Nov 6, 2026 at 8:10pm UTC We have identified the root cause and rolled back the deployment that caused this issue. The incident has been resolved. We apologize for the disruption. 1 previous update Previous updates