Snapshot 26471
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-09-30T15:12:57Z",
"id": "01M3SE0G1MA54H48WMW16GD4FJ",
"impact": "major",
"incident_updates": [
{
"body": "From approximately 12:15 to 15:31 UTC, some community site pages, including posts, member profiles, and community home pages, loaded slowly or failed to load. The cause was degraded database connectivity at one of our infrastructure providers. Service recovered at 15:31 UTC, and after a brief period of minor slowness between 16:42 and 16:52 UTC, all community sites have been loading normally since.\n\nNo existing content was lost. We're continuing to work with our provider on the root cause, and we're adding safeguards so that a similar provider issue fails faster and affects fewer pages.\n\nWe apologize for the disruption.",
"created_at": "2026-09-30T18:04:16Z",
"display_at": "2026-09-30T18:04:16Z",
"id": "01M3SQT5KVQX7RTZ8FAEWKAD6W",
"incident_id": "01M3SE0G1MA54H48WMW16GD4FJ",
"status": "resolved",
"updated_at": "2026-09-30T18:04:16Z"
},
{
"body": "Community site performance has returned to normal. Since approximately 15:31 UTC, pages that were loading slowly or failing to load, including posts, member profiles, and community home pages, have been loading normally.\n\nThe underlying database connectivity issue at our infrastructure provider appears to have been fixed. We're continuing to monitor closely and are waiting for confirmation from the provider before we mark this incident resolved. ",
"created_at": "2026-09-30T16:50:08Z",
"display_at": "2026-09-30T16:50:08Z",
"id": "01M3SKJE7SRYZGZ155NRYJ2ZCV",
"incident_id": "01M3SE0G1MA54H48WMW16GD4FJ",
"status": "monitoring",
"updated_at": "2026-09-30T16:50:08Z"
},
{
"body": "We're continuing to work on the slow loading and errors affecting some community site pages. We've made changes on our side to reduce the impact and are working directly with our infrastructure provider, who is investigating the underlying database connectivity issue.\n\nMost pages are still loading normally, but some posts, member profiles, and community home pages may load slowly or fail to load. If a page doesn't load, refreshing it will usually work. No existing content has been lost.",
"created_at": "2026-09-30T15:35:18Z",
"display_at": "2026-09-30T15:35:18Z",
"id": "01M3SF9CRG4XMHPD3Q1ZHAMB58",
"incident_id": "01M3SE0G1MA54H48WMW16GD4FJ",
"status": "identified",
"updated_at": "2026-09-30T15:35:18Z"
},
{
"body": "We've traced the issue to degraded database connectivity at one of our infrastructure providers and have escalated it with them. We're also working on changes on our side to reduce the impact. Posting, reading, and other content is not lost; this is a performance and availability issue only.\n\nWe'll post another update once we learn more.",
"created_at": "2026-09-30T15:13:41Z",
"display_at": "2026-09-30T15:13:41Z",
"id": "01M3SE1TV5CW16YNW0ZVFDXSXW",
"incident_id": "01M3SE0G1MA54H48WMW16GD4FJ",
"status": "identified",
"updated_at": "2026-09-30T15:13:41Z"
},
{
"body": "Since approximately 12:15 UTC (8:15 AM ET / 5:15 AM PT), some community site pages are loading slowly or failing to load, particularly individual posts, member profiles, and community home pages. Pages that were recently viewed may still load normally.\n\n ",
"created_at": "2026-09-30T15:12:57Z",
"display_at": "2026-09-30T15:12:57Z",
"id": "01M3SE0G1M1AT0KPZJP35WYD4Q",
"incident_id": "01M3SE0G1MA54H48WMW16GD4FJ",
"status": "investigating",
"updated_at": "2026-09-30T15:12:57Z"
}
],
"name": "Slow loading and errors on community sites",
"page_id": "01HYRZ9QT5QKAKQWBADAEE5RNA",
"resolved_at": "2026-09-30T18:04:16Z",
"status": "resolved",
"updated_at": "2026-09-30T18:04:16Z"
},
{
"created_at": "2026-06-12T15:19:26Z",
"id": "01KTY6N987K9D66WDFAAX0VG7F",
"impact": "minor",
"incident_updates": [
{
"body": "We've realized this error is tied to end member's link scanners. When the link scanner clicks the link, it invalidates the one time click link. We are working on an end member guide to help members understand how to add these links to their security scanners.",
"created_at": "2026-06-12T15:48:43Z",
"display_at": "2026-06-12T15:48:43Z",
"id": "01KTY8AWW97N45W7TBTQWYC1JR",
"incident_id": "01KTY6N987K9D66WDFAAX0VG7F",
"status": "resolved",
"updated_at": "2026-06-12T15:48:43Z"
},
{
"body": "Customers are reporting that after receiving the magic link email that they are unable to successfully login to the site.\n\nIf this is you, please check out the #help channel in the Tightknit Community for more updates.",
"created_at": "2026-06-12T15:19:26Z",
"display_at": "2026-06-12T15:19:26Z",
"id": "01KTY6N987SRB8AYVPYZ8NGKYQ",
"incident_id": "01KTY6N987K9D66WDFAAX0VG7F",
"status": "investigating",
"updated_at": "2026-06-12T15:19:26Z"
}
],
"name": "Magic Link not allowing Successful Logins",
"page_id": "01HYRZ9QT5QKAKQWBADAEE5RNA",
"resolved_at": "2026-06-12T15:48:43Z",
"status": "resolved",
"updated_at": "2026-06-12T15:48:43Z"
},
{
"created_at": "2025-11-18T14:58:37Z",
"id": "01KABQK45FSB5S1Y1BHAAPRA4H",
"impact": "critical",
"incident_updates": [
{
"body": "Slack app functionality has been restored.",
"created_at": "2025-11-18T15:38:07Z",
"display_at": "2025-11-18T15:38:07Z",
"id": "01KABSVEFK8TEAK38GP6KG0PQ6",
"incident_id": "01KABQK45FSB5S1Y1BHAAPRA4H",
"status": "resolved",
"updated_at": "2025-11-18T15:38:07Z"
},
{
"body": "Cloudflare fix is being rolled out. We have restored events to the Tightknit slack app and are continuing to monitor.",
"created_at": "2025-11-18T15:19:37Z",
"display_at": "2025-11-18T15:19:37Z",
"id": "01KABRSHZ0076VFA80CCGQ34BR",
"incident_id": "01KABQK45FSB5S1Y1BHAAPRA4H",
"status": "monitoring",
"updated_at": "2025-11-18T15:19:37Z"
},
{
"body": "Our upstream provider, Cloudflare, has been experiencing a global network issue since this morning ([status](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 \"status\")). This has impacted the functions of our Slack app, specifically its ability to receive and respond to workspace events from Slack.",
"created_at": "2025-11-18T15:07:11Z",
"display_at": "2025-11-18T15:07:11Z",
"id": "01KABR2SB50HKP3BDJ1JRVVS9F",
"incident_id": "01KABQK45FSB5S1Y1BHAAPRA4H",
"status": "investigating",
"updated_at": "2025-11-18T15:07:11Z"
},
{
"body": "We are still dealing with an outage related to the world's earlier Cloudflare incident. We are investigating what might be taking place and should be able to report soon .",
"created_at": "2025-11-18T14:58:37Z",
"display_at": "2025-11-18T14:58:37Z",
"id": "01KABQK45FJJGZBDRJ37H6AVT3",
"incident_id": "01KABQK45FSB5S1Y1BHAAPRA4H",
"status": "investigating",
"updated_at": "2025-11-18T14:58:37Z"
}
],
"name": "Slack App Events disruption",
"page_id": "01HYRZ9QT5QKAKQWBADAEE5RNA",
"resolved_at": "2025-11-18T15:38:07Z",
"status": "resolved",
"updated_at": "2026-03-11T15:44:55Z"
},
{
"created_at": "2025-10-09T16:35:49Z",
"id": "01K74X8B4FZ3BMW99RESFXMM3E",
"impact": "major",
"incident_updates": [
{
"body": "The systems are back to operational. We'll continue to monitor for any abnomalities over the next week",
"created_at": "2025-10-11T03:59:28Z",
"display_at": "2025-10-11T03:59:28Z",
"id": "01K78PRW4560CX86HJKFWVN4BT",
"incident_id": "01K74X8B4FZ3BMW99RESFXMM3E",
"status": "resolved",
"updated_at": "2025-10-11T03:59:28Z"
},
{
"body": "Still keeping an eye on the issue but overall most sites are operational with occasional hiccups",
"created_at": "2025-10-10T06:36:41Z",
"display_at": "2025-10-10T06:36:41Z",
"id": "01K76DC05BTRX9RRBAV8KQV4ZX",
"incident_id": "01K74X8B4FZ3BMW99RESFXMM3E",
"status": "identified",
"updated_at": "2025-10-10T06:36:41Z"
},
{
"body": "We are investigating errors with the feed on the sites. We'll let you know when we know the problem and have them operational again.",
"created_at": "2025-10-09T16:35:49Z",
"display_at": "2025-10-09T16:35:49Z",
"id": "01K74X8B4FMKQ10SFEJD8ADZ0B",
"incident_id": "01K74X8B4FZ3BMW99RESFXMM3E",
"status": "investigating",
"updated_at": "2025-10-09T16:35:49Z"
}
],
"name": "Intermittent Feed Errors",
"page_id": "01HYRZ9QT5QKAKQWBADAEE5RNA",
"resolved_at": "2025-10-11T03:59:28Z",
"status": "resolved",
"updated_at": "2026-03-11T15:44:55Z"
},
{
"created_at": "2025-09-30T06:20:13Z",
"id": "01K6CMENTCSJQDJDD39TG6DQBS",
"impact": "minor",
"incident_updates": [
{
"body": "Issue is resolved",
"created_at": "2025-09-30T06:24:12Z",
"display_at": "2025-09-30T06:24:12Z",
"id": "01K6CMNZ1B8GAJ8NRJR0N10NAN",
"incident_id": "01K6CMENTCSJQDJDD39TG6DQBS",
"status": "resolved",
"updated_at": "2025-09-30T06:24:12Z"
},
{
"body": "Issue has been fixed and message bodies are restored",
"created_at": "2025-09-30T06:20:53Z",
"display_at": "2025-09-30T06:20:53Z",
"id": "01K6CMFWFJ2F79ZH3YHTVXTTV6",
"incident_id": "01K6CMENTCSJQDJDD39TG6DQBS",
"status": "resolved",
"updated_at": "2025-09-30T06:20:53Z"
},
{
"body": "On the companion site, post bodies and comment bodies are not being displayed",
"created_at": "2025-09-30T06:20:13Z",
"display_at": "2025-09-30T05:00:00Z",
"id": "01K6CMENTCRD1BB6JD3SGW7ZX3",
"incident_id": "01K6CMENTCSJQDJDD39TG6DQBS",
"status": "identified",
"updated_at": "2025-09-30T06:23:44Z"
}
],
"name": "Post bodies and comment bodies are not being displayed on the site",
"page_id": "01HYRZ9QT5QKAKQWBADAEE5RNA",
"resolved_at": "2025-09-30T06:20:53Z",
"status": "resolved",
"updated_at": "2026-03-11T15:44:55Z"
},
{
"created_at": "2025-06-12T18:14:58Z",
"id": "01JXJNMBZXX18K8TWSGBCVZJ37",
"impact": "critical",
"incident_updates": [
{
"body": "The Cloudflare services are back online. Service to the Tightknit APIs and companion sites are expected to be restored.",
"created_at": "2025-06-12T20:16:30Z",
"display_at": "2025-06-12T20:16:30Z",
"id": "01JXJWJX04KMQPZDYZEWTYZ9BF",
"incident_id": "01JXJNMBZXX18K8TWSGBCVZJ37",
"status": "resolved",
"updated_at": "2025-06-12T20:16:30Z"
},
{
"body": "Sites seem to be coming back to operational.\n\nWe are still having an outage with the Slack App and our APIs\n\n[cloudflarestatus.com](http://cloudflarestatus.com \"cloudflarestatus.com\") is mentioning some services are coming back online. We will update you soon as the app comes back online.\n\nSeems the internet is having a tough day :sadpanda:",
"created_at": "2025-06-12T20:10:45Z",
"display_at": "2025-06-12T20:10:45Z",
"id": "01JXJW8BDMP6X8CSACEXE16HX2",
"incident_id": "01JXJNMBZXX18K8TWSGBCVZJ37",
"status": "identified",
"updated_at": "2025-06-12T20:10:45Z"
},
{
"body": "Multiple CSPs are experiencing outages, including our upstream service provider for the companion site and Slack app. We will continue to monitor the incidents.",
"created_at": "2025-06-12T18:39:57Z",
"display_at": "2025-06-12T18:39:57Z",
"id": "01JXJQ23E7P73MJ221WGX9PT5B",
"incident_id": "01JXJNMBZXX18K8TWSGBCVZJ37",
"status": "identified",
"updated_at": "2025-06-12T18:39:57Z"
},
{
"body": "One of our service providers is currently experiencing an outage. The following services may be affected:\n\n• ability to access the companion site\n\n• interactions with the Tightknit slack app",
"created_at": "2025-06-12T18:14:58Z",
"display_at": "2025-06-12T18:14:58Z",
"id": "01JXJNMBZX7JR32DFB7PW0X90A",
"incident_id": "01JXJNMBZXX18K8TWSGBCVZJ37",
"status": "investigating",
"updated_at": "2025-06-12T18:14:58Z"
}
],
"name": "Service outage for companion site and Slack app",
"page_id": "01HYRZ9QT5QKAKQWBADAEE5RNA",
"resolved_at": "2025-06-12T20:16:30Z",
"status": "resolved",
"updated_at": "2026-03-11T15:44:55Z"
},
{
"created_at": "2025-04-15T22:10:08Z",
"id": "01JRXR197D1YWNXS6PJTAT70TJ",
"impact": "minor",
"incident_updates": [
{
"body": "The issue has been resolved by the Slack team. Note that this will not retroactively fix messages already sent by the app.",
"created_at": "2025-04-16T17:31:47Z",
"display_at": "2025-04-16T17:31:46Z",
"id": "01JRZTG9X6CG0Q2ZXMTG572C8C",
"incident_id": "01JRXR197D1YWNXS6PJTAT70TJ",
"status": "resolved",
"updated_at": "2025-04-16T17:31:47Z"
},
{
"body": "We are actively monitoring the Slack team's timeline for a fix.",
"created_at": "2025-04-16T00:28:16Z",
"display_at": "2025-04-16T00:28:16Z",
"id": "01JRXZY713DSAHKF6F1M2RR9S2",
"incident_id": "01JRXR197D1YWNXS6PJTAT70TJ",
"status": "monitoring",
"updated_at": "2025-04-16T00:28:16Z"
},
{
"body": "The Slack engineering team has confirmed an ongoing issue with the platform with others reporting similar regressions. We will continue to monitor their timeline.",
"created_at": "2025-04-15T23:51:03Z",
"display_at": "2025-04-15T23:51:03Z",
"id": "01JRXXT1JPRS4CD51Q63V3B684",
"incident_id": "01JRXR197D1YWNXS6PJTAT70TJ",
"status": "identified",
"updated_at": "2025-04-15T23:51:03Z"
},
{
"body": "The issue is affecting a limited number of workspaces. The cause is still unknown. We've reached out to the Slack team to check for regressions.",
"created_at": "2025-04-15T23:40:30Z",
"display_at": "2025-04-15T23:40:30Z",
"id": "01JRXX6RB9791AA1Z8YPH27TZE",
"incident_id": "01JRXR197D1YWNXS6PJTAT70TJ",
"status": "investigating",
"updated_at": "2025-04-15T23:40:30Z"
},
{
"body": "Messages sent by the Tightknit bot are not using the branded community information for the username or icon.",
"created_at": "2025-04-15T22:10:08Z",
"display_at": "2025-04-15T22:10:08Z",
"id": "01JRXR197D1EAE3YRNRCCBJ39E",
"incident_id": "01JRXR197D1YWNXS6PJTAT70TJ",
"status": "investigating",
"updated_at": "2025-04-15T22:10:08Z"
}
],
"name": "Tightknit messages not sent as branded community",
"page_id": "01HYRZ9QT5QKAKQWBADAEE5RNA",
"resolved_at": "2025-04-16T17:31:46Z",
"status": "resolved",
"updated_at": "2026-03-11T15:44:54Z"
},
{
"created_at": "2025-03-22T19:50:05Z",
"id": "01JPZPFJNV4XNAXKPXY0Q60BZ1",
"impact": "critical",
"incident_updates": [
{
"body": "Resolved 3 weeks ago. Apologies if you're seeing a big red bar on status.tightknit.ai. That was unintentional.",
"created_at": "2025-04-15T22:07:07Z",
"display_at": "2025-04-15T22:07:07Z",
"id": "01JRXQVRF6AS28RD8848FDK623",
"incident_id": "01JPZPFJNV4XNAXKPXY0Q60BZ1",
"status": "resolved",
"updated_at": "2025-04-15T22:07:07Z"
},
{
"body": "A recent security vulnerability in NextJS was recently discovered ([read more here](https://nvd.nist.gov/vuln/detail/CVE-2025-29927 \"read more here\")). Our cloud provider Cloudflare was wise enough to implement a patch that protected all sites with NextJS but unfortunately took them down in the process until the fix was implemented.\n\nWe are actively updating NextJS to get our sites back up and operational.",
"created_at": "2025-03-22T19:50:05Z",
"display_at": "2025-03-22T19:50:05Z",
"id": "01JPZPFJNV2DT59FPB3RS9QC4W",
"incident_id": "01JPZPFJNV4XNAXKPXY0Q60BZ1",
"status": "investigating",
"updated_at": "2025-03-22T19:50:05Z"
}
],
"name": "Security Vulnerability in NextJS with patch blocking sites",
"page_id": "01HYRZ9QT5QKAKQWBADAEE5RNA",
"resolved_at": "2025-04-15T22:07:07Z",
"status": "resolved",
"updated_at": "2026-03-11T15:44:54Z"
},
{
"created_at": "2025-02-26T19:14:34Z",
"id": "01JN1TXA581FA1H279YJCZTCYF",
"impact": "minor",
"incident_updates": [
{
"body": "Slack incident has been resolved. Systems are resumed.",
"created_at": "2025-02-27T01:42:49Z",
"display_at": "2025-02-27T01:42:49Z",
"id": "01JN2H46FN1YA53PZ7RR10DFSJ",
"incident_id": "01JN1TXA581FA1H279YJCZTCYF",
"status": "resolved",
"updated_at": "2025-02-27T01:42:49Z"
},
{
"body": "Slack incident has been resolved.\n\nhttps://slack-status.com/2025-02/1b757d1d0f444c34",
"created_at": "2025-02-27T01:42:12Z",
"display_at": "2025-02-27T01:42:12Z",
"id": "01JN2H3304FJGHKYSH4VMXKD22",
"incident_id": "01JN1TXA581FA1H279YJCZTCYF",
"status": "monitoring",
"updated_at": "2025-02-27T01:42:12Z"
},
{
"body": "The Tightknit Slack app has degraded service due to an ongoing [Slack API incident](https://slack-status.com/2025-02/1b757d1d0f444c34). The incident affects Tightknit's ability to sync new Slack messages and post messages to channels.",
"created_at": "2025-02-26T19:14:34Z",
"display_at": "2025-02-26T19:14:34Z",
"id": "01JN1TXA5860B14A25R3ZVJWQF",
"incident_id": "01JN1TXA581FA1H279YJCZTCYF",
"status": "monitoring",
"updated_at": "2025-02-26T19:32:24Z"
}
],
"name": "Slack API degraded service",
"page_id": "01HYRZ9QT5QKAKQWBADAEE5RNA",
"resolved_at": "2025-02-27T01:42:49Z",
"status": "resolved",
"updated_at": "2026-03-11T15:44:54Z"
},
{
"created_at": "2025-02-19T20:34:41Z",
"id": "01JMFYPZ9HEXHSNHS0DG87ZRDS",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved this incident.",
"created_at": "2025-02-19T20:51:33Z",
"display_at": "2025-02-19T20:51:33Z",
"id": "01JMFZNVJTBTV6XTHBC0D01MSG",
"incident_id": "01JMFYPZ9HEXHSNHS0DG87ZRDS",
"status": "resolved",
"updated_at": "2025-02-19T20:51:33Z"
},
{
"body": "The Event-registered webhook event is missing emails and only surfacing the preferred_name.\n\nOur team is actively working on a fix.",
"created_at": "2025-02-19T20:34:41Z",
"display_at": "2025-02-19T20:34:41Z",
"id": "01JMFYPZ9HYP21VAKXWN4VQDK9",
"incident_id": "01JMFYPZ9HEXHSNHS0DG87ZRDS",
"status": "investigating",
"updated_at": "2025-02-19T20:34:41Z"
}
],
"name": "Webhook error on name and email",
"page_id": "01HYRZ9QT5QKAKQWBADAEE5RNA",
"resolved_at": "2025-02-19T20:51:33Z",
"status": "resolved",
"updated_at": "2026-03-11T15:44:54Z"
},
{
"created_at": "2024-05-30T07:37:52Z",
"id": "01HZ46Y3C4WEPGFHQ00HWG2NGG",
"impact": "critical",
"incident_updates": [
{
"body": "We are learning more from our database provider Supabase what originally caused this issue. As soon as we know more details, we will let you all know. Thank you for being part of our community.",
"created_at": "2024-05-30T13:26:40Z",
"display_at": "2024-05-30T13:26:40Z",
"id": "01HZ4TWRYBPTNM5Z123FPFQCFD",
"incident_id": "01HZ46Y3C4WEPGFHQ00HWG2NGG",
"status": "resolved",
"updated_at": "2024-05-30T13:26:40Z"
},
{
"body": "Currently, the web application and the Slack application are down from an issue with our underlying database. We have reached out to their support team to find out what is causing this connectivity issue.",
"created_at": "2024-05-30T07:37:52Z",
"display_at": "2024-05-30T07:37:52Z",
"id": "01HZ46Y3C4T2WB4P466XJS1S4A",
"incident_id": "01HZ46Y3C4WEPGFHQ00HWG2NGG",
"status": "investigating",
"updated_at": "2024-05-30T07:37:52Z"
}
],
"name": "Application is failing due to underlying database connection issue",
"page_id": "01HYRZ9QT5QKAKQWBADAEE5RNA",
"resolved_at": "2024-05-30T13:26:40Z",
"status": "resolved",
"updated_at": "2026-03-11T15:44:54Z"
}
],
"page": {
"id": "01HYRZ9QT5QKAKQWBADAEE5RNA",
"name": "Tightknit",
"updated_at": "2026-09-30T18:04:16Z",
"url": "https://status.tightknit.ai/"
}
}