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Security Home > Products > Security Security & Confidentiality As a pure-play cloud offering, security, confidentiality, availability and the privacy of data are fundamental to Qubole. Not only do we leverage the inherent capabilities of public clouds in these four areas, but we provide additional capacities on top of that. Stronger compliance All data resides in user cloud accounts Strong encryption throughout QDS Flexible and granular user access roles Transparent availability and performance reporting Report security issues Ethical Disclosure of Security Issues We take security very seriously at Qubole. If you believe that you have discovered a vulnerability or an exposure of sensitive data, please report it to [email protected]. We will investigate your issue immediately and respond in a timely manner. We ask that you give us sufficient time to address the matter and that you do not disclose our sensitive data, violate our privacy issues, or disrupt our service, in the meantime. Steps to report your issue: Send an email to [email protected] Include in the subject line: Security Report Clearly state the steps to reproduce the issue or identify the specific location of the issue (sending screenshots and video are much appreciated!) State the result of the vulnerable issue Thank you so much for taking the time to bring this issue to our attention! Security & Compliance How we safeguard your data Learn more Availability Information on service availability and performance Learn more Legal and Compliance Information on the technology, legal compliance and privacy of your data Learn more HIPAA Compliance Qubole Service Offering QDS Health Cloud Learn more GDPR Compliance General Data Protection Regulation Learn more Security and Compliance Qubole takes the Security and Confidentiality of our customers and users seriously through advanced security systems, resources, and policy strategies designed to detect and avoid gaps that may lead to security or confidentiality concerns in the Qubole Data Service. Qubole continuously monitors compliance to security and confidentiality. The Qubole Shared Responsibility Model Customer Responsibility for Security “of the Data” in the Cloud Customer Data Data Encryption User Management Infrastructure Identity & Access Management Qubole Groups & Role Definitions Data Residency Qubole Responsibility for Security “of the Platform” in the Cloud Secure Access to Data Platform Secure Transport of Commands 3rd Party Attestation/Validation (SOC2, HIPAA, PCI) Operating System, Firewall Configuration Metadata Security Cloud Provider Responsibility for Security “of the Cloud” Storage Availability & Redundancy Compute Networking Encryption Technology, Key Management Capabilities 3rd Party Attestation/Validation (SOC2, HIPAA, PCI) More information on how QDS is secure Qubole on Amazon AWS: Security and Compliance Qubole on Amazon AWS: Security and Compliance Five Ways to Optimize Big Data Processing Costs in the Cloud Five Ways to Optimize Big Data Processing Costs in the Cloud 3 Steps to Justify & Reduce The Cost of Your Data Lake 3 Steps to Justify & Reduce The Cost of Your Data Lake Availability Qubole is committed to ensuring that the Qubole Data Service will be available 99.9% of the time, not including scheduled, communicated maintenance windows. Qubole continuously monitors our commitment to availability and provides transparent status updates. Service Description Status api.qubole.com QDS on AWS | Global Status us.qubole.com QDS on AWS | SOC2 compliant | Global Status azureprod.qubole.com QDS on Azure | Global Status oraclecloud.qubole.com QDS on Oracle Bare Metal Cloud | Global Status eu-central-1.qubole.com QDS on AWS | Central Europe Status in.qubole.com QDS on AWS | India (Mumbai) Status Legal & Compliance Qubole understands that the confidentiality, integrity, and availability of our customers’ information are vital to their business operations, as well as to our own success. We use a multi-layered approach to protect that key information, constantly monitoring and improving our application, systems, and processes to meet the growing demands and challenges of security for cloud-based products. Global Audit Compliance SOC2® SOC for Service Organizations (SSAE-18) Type II Report Privacy Privacy Policy Data Residency Compliance For customers with local residency compliance requirements, we have dedicated, isolated tiers of our product hosted entirely within the following regions. AWS Germany (Frankfurt) region (EU Directive 94/46/EC on Data Protection) AWS India (Mumbai) region (Information Technology Act 2000 (21 of 2000) section 43A subsection 6 and 7) START YOUR FREE TRIAL OF QUBOLE Free access to Qubole for 30 days to build data pipelines, bring machine learning to production, and analyze any data type from any data source. Start Trial Select your cloud provider: Contact Form Thank you! You’ll hear from us shortly. On-Demand Qubole Demo See what our Open Data Lake Platform can do for you in 35 minutes. Watch On-demand Google Cloud Sessions Thank you! We’ll be in Touch