Snapshot 26580
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-10-31T23:59:59+01:00",
"months": [
{
"incidents": [],
"name": "October",
"year": 2026
},
{
"incidents": [
{
"code": "x2bpfr77n3xz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e CEST"
},
{
"code": "fk8hzn28knlq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e CEST"
},
{
"code": "n671pm7d2ntq",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "A diminished system performance has been detected",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e11:10\u003c/var\u003e - \u003cvar data-var='time'\u003e12:42\u003c/var\u003e CEST"
},
{
"code": "616b00d50tng",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Login issue",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e12:34\u003c/var\u003e - \u003cvar data-var='time'\u003e13:33\u003c/var\u003e CEST"
},
{
"code": "kjccl7c0gxht",
"impact": "major",
"message": "This incident has been resolved.",
"name": "SuperOffice CRM",
"timestamp": "Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e12:17\u003c/var\u003e - \u003cvar data-var='time'\u003e15:25\u003c/var\u003e CEST"
},
{
"code": "dkxdm85gydxy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Applying the latest system updates.",
"timestamp": "Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e CEST"
},
{
"code": "xn19d4n24d08",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Incoming network infrastructure change — app.superoffice.com",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e21:58\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e00:14\u003c/var\u003e CEST"
},
{
"code": "bx3jz26npwhb",
"impact": "major",
"message": "Email delivery to Microsoft 365/Outlook.com recipients has returned to normal. We've confirmed no new \"Server busy\" (4.7.500) delivery failures for over an hour, and previously delayed emails are now being delivered successfully.\n\nThis aligns with Microsoft's mitigation of the underlying anti-spam enforcement issue (EX1467029). We consider this incident resolved. If you continue to experience delivery delays to Microsoft 365/Outlook.com addresses, please contact support.",
"name": "Email delivery issues",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e13:05\u003c/var\u003e - \u003cvar data-var='time'\u003e17:40\u003c/var\u003e CEST"
},
{
"code": "0bhdzwtfx1gb",
"impact": "major",
"message": "We have seen no new occurrences of SuperOffice for Outlook remaining in a loading state since corrective action was taken, and feedback received from customers has been positive. Based on this, we consider this incident resolved.\n\nIf you are still experiencing this issue, please contact SuperOffice Support so we can assist you directly.",
"name": "SuperOffice for Outlook Loading Issues",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e10:03\u003c/var\u003e - \u003cvar data-var='time'\u003e16:05\u003c/var\u003e CEST"
},
{
"code": "48s9lspc5mxp",
"impact": "major",
"message": "This incident has been resolved.",
"name": "SuperOffice for Outlook Loading Issues",
"timestamp": "Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e13:09\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e07:47\u003c/var\u003e CEST"
},
{
"code": "mv4qb9wxcbb6",
"impact": "maintenance",
"message": "We made several attempts to change the location of the IP address for app.superoffice.com in collaboration with Microsoft. Unfortunately, we failed at the current time. Even though traffic flows within Europe, the new IP address 4.252.129.158 is still tagged with a Hong Kong location. We will continue to work with Microsoft in resolving the issue and will reschedule change later.",
"name": "[Scheduled] Incoming network infrastructure change — app.superoffice.com",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:40\u003c/var\u003e CEST"
},
{
"code": "cpsl4k5zggzj",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "A diminished system performance has been detected",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e13:33\u003c/var\u003e - \u003cvar data-var='time'\u003e14:37\u003c/var\u003e CEST"
},
{
"code": "cwp3pspxd5xq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e CEST"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "qwdmz708vmfm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "Aug \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e CEST"
},
{
"code": "0ykf6w33gfhx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Applying the latest system updates.",
"timestamp": "Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e CEST"
},
{
"code": "nqgcvbytdn0k",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed. The new IP address for app.superoffice.com is 4.252.130.17.",
"name": "[Scheduled] Incoming network infrastructure change — app.superoffice.com",
"timestamp": "Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:55\u003c/var\u003e CEST"
}
],
"name": "August",
"year": 2026
}
],
"start_time": "2026-08-01T00:00:00+02:00",
"time_zone": "Berlin"
},
{
"end_time": "2026-07-31T23:59:59+02:00",
"months": [
{
"incidents": [
{
"code": "v116y7d3qlgb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Updating cloud platform",
"timestamp": "Jul \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:00\u003c/var\u003e CEST"
},
{
"code": "7g4lv1zycyb8",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Delayed email delivery (Mailgun → Service)",
"timestamp": "Jul \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e14:09\u003c/var\u003e - \u003cvar data-var='time'\u003e15:50\u003c/var\u003e CEST"
},
{
"code": "h5053f1qxxz4",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Service unavailable",
"timestamp": "Jul \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e10:42\u003c/var\u003e - \u003cvar data-var='time'\u003e11:41\u003c/var\u003e CEST"
},
{
"code": "4swkvgftq7k7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "Jul \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e CEST"
},
{
"code": "70qsgvsjhb83",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "Jul \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e CEST"
}
],
"name": "July",
"year": 2026
},
{
"incidents": [
{
"code": "pys4lzmt6qxl",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "Jun \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e CEST"
},
{
"code": "xdcbwnkdxjwt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "Jun \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e CEST"
},
{
"code": "0zvyjb2mjckf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Applying the latest system updates.",
"timestamp": "Jun \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e CEST"
},
{
"code": "5g5qg912nb9m",
"impact": "major",
"message": "Following the monitoring period, the authentication issue affecting Tryapp and Maillink (WebTools) is now fully resolved on both Windows and MacLink. All services are operating normally.\n\nReminder: all MacLink users should be on the latest version released in production. If you have not yet upgraded, MacLink will prompt you to update and provide a download to install.\n\nA incident report will follow later this month.\n\nIf you experience any further issues, please contact support. Thank you for your patience.",
"name": "Authentication issues with Tryapp and Maillink (WebTools)",
"timestamp": "Jun \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e11:08\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e15:42\u003c/var\u003e CEST"
},
{
"code": "w4xq6083snhk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "Jun \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e CEST"
},
{
"code": "08pb3lf9vg41",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "Jun \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e CEST"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "pkt3ckzk7641",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Applying the latest system updates.",
"timestamp": "May \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e CEST"
},
{
"code": "psfclky2r2q6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "May \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e CEST"
},
{
"code": "csmvt2zv0rjv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e18:19\u003c/var\u003e CEST"
}
],
"name": "May",
"year": 2026
}
],
"start_time": "2026-05-01T00:00:00+02:00",
"time_zone": "Berlin"
},
{
"end_time": "2026-04-30T23:59:59+02:00",
"months": [
{
"incidents": [
{
"code": "m8s54019ptmp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Applying the latest system updates.",
"timestamp": "Apr \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e CEST"
},
{
"code": "s5y3g3ky3hw2",
"impact": "none",
"message": "Network disruption that was causing intermittent availability issues with the SuperOffice CRM Cloud for some customers",
"name": "Network disruption",
"timestamp": "Apr \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e01:30\u003c/var\u003e - \u003cvar data-var='time'\u003e01:30\u003c/var\u003e CEST"
}
],
"name": "April",
"year": 2026
},
{
"incidents": [
{
"code": "rjqkv8pstwdx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e CET"
},
{
"code": "0sdrb24f0c8h",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Network disruption",
"timestamp": "Mar \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e14:19\u003c/var\u003e - \u003cvar data-var='time'\u003e16:49\u003c/var\u003e CET"
},
{
"code": "9150ylkjw34g",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Network disruption",
"timestamp": "Mar \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e13:11\u003c/var\u003e - \u003cvar data-var='time'\u003e14:25\u003c/var\u003e CET"
},
{
"code": "gt45wr76gm7g",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Applying the latest system updates.",
"timestamp": "Mar \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e CET"
},
{
"code": "tnwzsvjscb58",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "Mar \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e CET"
},
{
"code": "dvrzglv6cwkq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Applying the latest system updates.",
"timestamp": "Mar \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e CET"
},
{
"code": "nkpbkhzj6c7v",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "A diminished system performance has been detected",
"timestamp": "Mar \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e10:20\u003c/var\u003e - \u003cvar data-var='time'\u003e12:49\u003c/var\u003e CET"
},
{
"code": "wgp7rrpn4zh5",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Network disruption",
"timestamp": "Mar \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e16:08\u003c/var\u003e - \u003cvar data-var='time'\u003e18:38\u003c/var\u003e CET"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "s80kbz0024d7",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "CRM Script Customer Experience Issues Identified",
"timestamp": "Feb \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e12:31\u003c/var\u003e - \u003cvar data-var='time'\u003e19:39\u003c/var\u003e CET"
},
{
"code": "18lcgzhshwsv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "Feb \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e CET"
},
{
"code": "jj6cx3p9nflz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "Feb \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e CET"
},
{
"code": "b2304jv25qfn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Applying the latest system updates.",
"timestamp": "Feb \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e CET"
}
],
"name": "February",
"year": 2026
}
],
"start_time": "2026-02-01T00:00:00+01:00",
"time_zone": "Berlin"
},
{
"end_time": "2026-01-31T23:59:59+01:00",
"months": [
{
"incidents": [
{
"code": "vjj53n7bgqyc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "Jan \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e CET"
},
{
"code": "dkyy9f5r8wmj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] SuperOffice CRM Cloud software update.",
"timestamp": "Jan \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:00\u003c/var\u003e CET"
},
{
"code": "98gw75txq9b3",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Temporary Login Issue",
"timestamp": "Jan \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e11:33\u003c/var\u003e - \u003cvar data-var='time'\u003e14:56\u003c/var\u003e CET"
},
{
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{
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],
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{
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{
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{
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{
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{
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{
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{
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],
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],
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}
]
}