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Sub-processors Trust CenterSign up for updates This page identifies the Sub-processors used by Planon in the execution of the agreement, and describes the details of the sub-processors, what services they provide to Planon and (if applicable) the location of the services. We will update this page from periodically to add or remove the Sub-processors used. Changes that affect the security and/or privacy with regard to the services purchased will be communicated to you in accordance with the applicable DPA. Last update: 22/04/2026 Change: The sub-processor Propport Data GmbH for the bison.box and EASOL SaaS applications has been removed. Sub-processors applicable to all Planon Services Name of Entity Entity Type Service Provided Location Planon B.V. Planon Affiliate Support Services The Netherlands Planon Shared Services B.V. Planon Affiliate Support Services The Netherlands Planon International B.V. Planon Affiliate Support Services The Netherlands Planon Software Development B.V. Planon Affiliate Support Services The Netherlands Planon Software Services Pvt Ltd Planon Affiliate Support Services (under "Standard Contractual Clauses") India Sub-processors specific to the Planon Live SaaS application Name of Entity Entity Type Service Provided Location Amazon Web Services EMEA Sarl and its affiliates (1) Data Centre 3rd Party Hosting if "Cloud Services / SaaS" is agreed upon Frankfurt am Main (Germany), US West (Oregon), USA US East (N. Virginia), USA Canada (Central) Asia Pacific (Singapore) Tokyo (Japan) London (United Kingdom), Asia Pacific (Sydney), Zurich (Switzerland) Microsoft Ireland Operations Ltd (1) Data Centre 3rd Party Hosting if "Cloud Services / SaaS" is agreed upon Amsterdam (Netherlands), Stockholm (Sweden) (1) The location of the customers environment is determined together and agreed upon in the Planon Order Form (POF). Sub-processors specific to the “Planon IoT” software Name of Entity Entity Type Service Provided Location Microsoft Ireland Operations Ltd. Data Centre 3rd party Hosting West Europe Data centre region of Microsoft, Amsterdam, Netherlands and Dublin, Ireland Sub-processors specific to the “Reaforce, Reaturn Asset Management and Reaturn Valuation Management” software Name of Entity Entity Type Service Provided Location SLTN Data Centre 3rd party Hosting Main in Data Centre of Dataplace, Groenekan, Netherlands; Backup in Data Centre of Dataplace, Waalwijk, Netherlands Sub-processors specific to the “Reasult Projects, Financial Planning & Analysis and Planon Real Estate Assets” software Name of Entity Entity Type Service Provided Location Microsoft Azure Data Centre 3rd party Hosting Main in Data Centre in the Netherlands; Backup in Data Centre in Ireland Sub-processors specific to the "Planon Connect for Analytics" connector Name of Entity Entity Type Service Provided Location MongoDB ltd (1) 3rd Party Provider 3rd Party Hosting 3rd Floor, 3 Shelbourne Buildings, Ballsbridge, Dublin 4, Ireland (1) Within the same location as the Planon Universe Application of the customer. MongoDB Ltd does not have access in any way to the data of Planon’s customers. Sub-processors specific to the "Planon essentialsFM" SaaS Application Name of Entity Entity Type Service Provided Location Planon GmbH Planon Affiliate Support Services Wilhelm-Leuschner-Straße 79, D-60329 Frankfurt am Main, Germany Continum AG Data Centre 3rd Party Hosting Bismarckallee 7b-d, D-79098 Freiburg, Germany Sub-processors specific to the SamFM Application Name of Entity Entity Type Service Provided Location CLARANET Data Centre 3rd Party Hosting 18-20 rue du Faubourg du Temple, 75011 Paris, France Sub-processors specific to the mobile app "Smart’Sam" Name of Entity Entity Type Service Provided Location Movilizer GmbH 3rd Party Provider - Data centre of Amazon, Frankfurt am Main, Germany Sub-processors specific to the "bison.box" SaaS Application Name of Entity Entity Type Service Provided Location Microsoft Deutschland GmbH Data Centre 3rd party Hosting West Europe Data centre region of Microsoft, Amsterdam, Netherlands and Dublin, Ireland Wrike, Inc. 3rd Party Provider Support Services Europe Data centre region of Wrike, Amsterdam, Netherlands Cloudflare Inc. 3rd Party Provider Security Services Europe Data centre region of Zendesk Zendesk Inc. 3rd Party Provider Support Services Europe Data centre region of Zendesk Sub-processors specific to the "EASOL" SaaS application Name of Entity Entity Type Service Provided Location Intreal Solutions GmbH Data Centre 3rd party Hosting Ferdinandstr. 61, 20095 Hamburg Contact Us & Subscribe for Updates If you want to stay up to date about changes to this list and receive notifications via email, you can sign up by using the form below. If you have any further queries, please contact us by email at [email protected] or write to us at the following address: Contact Details Planon International B.V. Postbus 38074 6503 AB Nijmegen The Netherlands Sign up for updates