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Skip to navigationSkip to main content Trust at Tealium Tealium is the most trusted Customer Data Platform, helping over 850 leading brands turn real-time customer data into meaningful experiences. Our platform unifies data across every channel, system, and AI initiative to power personalized engagement, faster decisioning, and measurable business outcomes — all while putting privacy, governance, and trust at the center. Security, privacy, and compliance are foundational to how Tealium builds and operates. We maintain a robust controls program backed by SOC 2 Type II, ISO 27001, ISO 27018, ISO 27701, ISO 42001, HIPAA, and GDPR alignment, and we partner with our customers to meet the highest standards of data protection. [email protected] Privacy PolicyOpens in new tab Affiliate Locations Name Location Purpose Tealium Australia Pty. Ltd. Australia Customer Success, Sales Teaium GmbH Germany Customer Success, Sales Tealium Hong Kong Limited Hong Kong Sales Tealium Japan K.K Japan Customer Success, Sales Tealium Poland S.o.o. Poland Development, Operations Tealium Pte. Ltd. Singapore Customer Success, Sales Tealium Limited United Kingdom Customer Success, Development, Operations, Sales Compliance SOC 2 ISO 27001:2022 ISO 27701 ISO 27018 TISAX TX-RAMP Resources View all Certifications Tealium SOC 2 Type 2 Report 2025.pdf GRC-STD-009 IMS Statement of Applicability v1.0.pdf Other resources Penetration Test Remediation Report Access Control Policy Asset Management Policy View 71 more Subprocessors View all Amazon Web Services (AWS) • Cloud infrastructure (compute, storage, networking) United States, Germany, Ireland, Japan, Australia, Hong Kong, Singapore, Dubai* Amazon Web Services (AWS) is the cloud infrastructure provider for the Tealium platform. AWS hosts Tealium's production compute, storage, networking, and database services across multiple geographic regions, and processes Tealium customer data under Tealium's instructions as a sub-processor. Customer data is encrypted in transit and at rest, isolated per region, and deployed in the region selected by the customer to support data residency commitments. SOC 1, SOC 2, SOC 3, ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 9001, ISO 22301, ISO 42001, PCI DSS, HIPAA, FedRAMP, and GDPR-aligned. Databricks • Data processing, analytics, and ML United States (multi-region) Databricks is a cloud-based data and AI platform used by Tealium for large-scale data processing, analytics, and machine-learning workloads in support of Tealium platform services. Databricks processes Tealium customer data under Tealium's instructions as a sub-processor, with data isolated per workspace and encrypted in transit and at rest. Hosted on AWS, with regional deployments aligned to Tealium's customer data residency commitments. SOC 2 Type II, ISO 27001, ISO 27017, ISO 27018, ISO 27701, HIPAA, and GDPR-aligned. Workato • iPaaS / internal workflow automation United States Workato is a cloud-based integration platform (iPaaS) used by Tealium to automate workflows between internal SaaS systems such as HRIS, ITSM, and productivity tools. Workato may process limited Tealium business and personnel data in transit as part of orchestrated workflows; it does not process customer end-user data collected through the Tealium platform. Hosted on AWS in the United States. SOC 2 Type II, ISO 27001, and GDPR-aligned. Controls View all Infrastructure security Remote access encrypted enforced Intrusion detection system utilized Network segmentation implemented View 3 more Infrastructure security controls Organizational security Anti-malware technology utilized Employee background checks performed Code of Conduct acknowledged by employees and enforced View 6 more Organizational security controls Product security Control self-assessments conducted Vulnerability and system monitoring procedures established Data encryption utilized View 1 more Product security control Internal security procedures Continuity and Disaster Recovery plans established Continuity and disaster recovery plans tested Configuration management system established View 24 more Internal security procedures controls Data and privacy Data retention procedures established Data classification policy established Customer data deleted upon leaving