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Request access Convera Trust Center Welcome! At Convera, transparency and trust are the foundation of our relationship with customers. This Trust Center is designed to give you confidence in our ability to protect your data and uphold the highest standards of security and compliance. Here, you’ll find: Comprehensive details about our cybersecurity program and regular Due Diligence documentation Compliance documentation for regulatory and industry standards Frequently Asked Questions related to security and privacy Products Covered in This Trust Center GlobalPay A web-based interface for initiating and managing transactions: Fx360 – File upload and transaction management within GlobalPay FTP – Secure SFTP-based file submission method GlobalPay 2.0 An enhanced platform offering additional online entry systems: EDGE, GlobalPay for Financial Institutions (GPFI), & GlobalPay Lite (GPLite) – Digital interfaces for initiating orders GlobalPay for Students (GPfS) – Student payment platform GlobalPay for Exporters (GPX) – Incoming payment platform Mass Payments – High-volume order entry via API integration Convera Security Website: https://convera.com/platform/cross-border-payment-security-and-compliance/ Convera Privacy Hub: https://convera.com/privacy/ We collect and process your business email address exclusively for the purpose of validating and managing access requests to our Trust Center. Your information will be handled in accordance with Convera Global Privacy Notice and will only be used for Trust Center access management, security verification, and related communications. Note – The controls shown in this Trust Center are Convera's audited controls. It's not intended to be an exhaustive list of all controls implemented to protect customer data and maintain compliance. Compliance SOC 1 Type 2 SOC 2 Type 2 ISO-IEC 27001:2022 PCI-DSS TX-RAMP Monitored requirements Documents Policies Access Control | 4 requirements Show all Formal Access Provisioning/Deprovisioning Process Monitored 16 controls Identity and Access Management Policy 19 controls Role Based Access Control Monitored 11 controls Secure Development | 5 requirements Show all Change Management Process Monitored 5 controls Code Vulnerability Scanning Monitored 2 controls Secure Code Training Monitored 12 controls Network Security | 5 requirements Show all Firewall Management Monitored 9 controls Intrusion Detection and Prevention Monitored 10 controls Network Security Policy 10 controls Logging and Monitoring | 3 requirements Show all Logging Monitored 8 controls Monitoring Process Monitored 8 controls System Information and Event Management (SIEM) Monitored 10 controls Authentication | 4 requirements Show all Least Privilege Monitored 1 control Multifactor Authentication Monitored 17 controls Password Standard 12 controls Incident Response | 3 requirements Show all Customer Reporting of Incidents 13 controls Incident Response Process 1 control Lessons Learned 10 controls Data Security | 4 requirements Show all Data At Rest Encryption Monitored 5 controls Data In Transit Encryption Monitored 7 controls Encryption Policy 22 controls Endpoint Security | 3 requirements Show all Disk Encryption Monitored 6 controls Mobile Device Management Monitored 4 controls Portable Media Monitored 13 controls Resilience and Business Continuity | 4 requirements Show all Backup Restoration Testing Monitored 2 controls Business Continuity Plan Monitored 5 controls Business Impact Analysis 1 control Risk Management | 2 requirements Show all Risk Management Program Monitored 15 controls Risk Treatment Strategies Monitored 6 controls Vendor Management | 3 requirements Show all Third Party Risk Management Program Monitored Third-Party Security Policy 7 controls Vendor Compliance Review Monitored 8 controls AI Security | 3 requirements Show all Artificial Intelligence (AI) Governance Committee 6 controls Artificial Intelligence (AI) Risk Assessments Third Party Management for Artificial Intelligence (AI) Services Employee Training | 4 requirements Show all Human Resources Security Policy Information Security Awareness Training 15 controls Secure Development Training 2 controls Human Resources | 3 requirements Show all Background Checks 3 controls Disciplinary Processes Employee Handbook Asset Management | 3 requirements Show all Asset Management Monitored 6 controls Data Classification Policy 5 controls Physical Security Policy 6 controls Physical Security | 5 requirements Show all Environmental Protections 2 controls Physical Access Logs 1 control Physical Access Monitoring 2 controls Global Policy | 2 requirements Show all Convera Information Security Management System (ISMS) Formal Policy Reviews and Approvals Monitored Privacy | 1 requirement Show all Privacy Notice 1 control Powered by