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Privacy statement for dossier.no, dossiersolutions.com/no, dossierhealthcare.com, dossierprofile.com and Other Digital Channels This privacy statement outlines how Dossier collects and processes information about visitors to our websites and other digital platforms. It also provides details about your rights when your data is collected. Dossier, acting under the authority of its Chief Executive Officer, serves as the data processor for personal data collected in connection with services provided to our customers. As the data processor, Dossier processes personal data on behalf of and in accordance with the instructions of its customers, who act as the data controllers. Visitors to our websites may voluntarily disclose personal data when subscribing to services, such as newsletters. Unless specified otherwise, processing is based on the individual’s consent. Furthermore, Data Processing Agreements are in place between Dossier and its customers to ensure the secure and lawful handling of personal data in compliance with applicable regulations. Service Offering Login / Use Users can log in to Dossier services via dossier.no, dossierprofile.com, or dossiersolutions.no. Upon login, they are directed to a dedicated page for entering their username and password, in accordance with Dossier’s user management practices and the applicable customer agreements. Access to Dossier services is governed by a specific Data Processing Agreement, which ensures the secure and compliant handling of personal data. Web analytics and cookies As an important part of producing a user-friendly website, we analyze the behavior of users visiting our website (Not Service Offering). To analyze this data, we use the Google Analytics analysis tool. Google Analytics uses cookies (small text files that the website stores on the user’s computer) that record the user’s IP address and provide information about the websites a specific user visits online. Examples of information these statistics provide include: how many people visit various pages, how long each visit lasts, which websites users arrive from, and which browsers are being used. None of the cookies allow us to associate information about your use of the website to you as an individual. The data collected by Google Analytics is stored on Google’s servers in the US. Any information received is subject to Google’s privacy guidelines. Search Dossier stores data in Google Analytics on which search terms users use on our websites. The purpose of storing this data is to improve the quality of the information that we provide. The search usage pattern is stored in aggregate form. Only the search terms are stored and they cannot be tied to other user data, such as IP addresses. Page and service functionality Cookies are used to process and present data from websites. Such cookies may contain information about the language code for the language selected by the user. There may also be cookies containing data that supports system load balancing so that all users are assured the best experience possible. Mobile Information and Third-Party Sharing We are committed to protecting your privacy and ensuring that your mobile information, including but not limited to phone numbers, mobile device details, and usage data, is kept secure. We do not share, sell, or disclose your mobile information to third parties, affiliates, or external organizations for marketing or promotional purposes functionality may use cookies to ensure that the service presents data to the right recipient. Newsletters and information from Dossier Anyone who would like to receive such information may subscribe to newsletters from various professional fields and/or information about Dossier events. In order for us to direct e-mails to the right individual, we need to record your name and e-mail address. So that we can invite you to current events, we also record the name of the business you work for and occasionally other information that is relevant in relation to this. This data is stored in our HubSpot CRM system so we can send the correct information as specified by the individual user. This data is not shared with other companies and is deleted once we receive notification that you no longer wish to receive information from us. The data is also deleted if we are notified that your e-mail address is no longer active. Data Privacy Framework This section applies solely to our service offering and does not address the processing of personal data in relation to our website, sales, or marketing activities. Commitment to the EU-U.S. Data Privacy Framework (DPF) Dossier complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, as set forth by the U.S. Department of Commerce. Dossier has been certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/. European Data Protection Authority Cooperation In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, Dossier commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Your Right to Access Your Personal Data You have the right to access the personal data that we hold about you. This includes the right to: Confirmation: Obtain confirmation that we are processing your personal data. Access: Obtain a copy of your personal data, as well as information about how we process it (e.g., the purposes of processing, categories of data, recipients of the data, data retention period, etc.). How to Exercise Your Right of Access To request access to your personal data, please contact us using the contact information provided in this policy. We will respond to your request within 30 days and may ask you to verify your identity before providing access. Format We will provide your personal data in a commonly used and machine-readable format, such as a PDF or CSV file. Important Note: The Data Privacy Framework provides strong protections for your personal data and ensures your right to access this information. Your Choices and Control Over Your Personal Data 1. Account Settings: Profile Information: You can update your profile information, such as your name, email address, and contact preferences, by contacting us directly or through your company system administrator. Privacy Settings: We provide privacy settings that allow you to: Manage notifications and email preferences. 2. Cookies and Tracking Technologies: Cookie Consent: We use a cookie consent banner to inform you about the types of cookies we use and to obtain your consent for non-essential cookies. Browser Settings: You can manage cookies and other tracking technologies through your web browser settings. This allows you to: Delete existing cookies. Block or restrict certain types of cookies. Enable “Do Not Track” (DNT) signals, although we may not currently respond to these signals. 3. Marketing Communications: Email Preferences: You can unsubscribe from marketing emails by: Clicking the “unsubscribe” link in any marketing email. 4. Data Sharing: Third-Party Services: If we share your data with third-party services for specific purposes (e.g., analytics, payment processing), we will clearly identify these services and provide you with the ability to opt-out of such sharing where possible. 5. Accessing and Deleting Your Data: Data Access: You can access and review your personal data within your account or by using the contact information info@dossier.com Data Deletion: You can request to delete your account and associated personal data by contacting us using the contact information provided info@dossier.com Important Note: We are committed to providing you with clear choices and control over your personal data. If you have any questions or concerns about how we use or disclose your information, please do not hesitate to contact us. Choices and Means for Limiting Use and Disclosure Dossier offers individuals the opportunity to limit the use and disclosure of their personal data. To exercise these options, please contact Dossier Inc at info@dossier.com Onward Transfers Dossier may be held accountable under the Data Privacy Framework (DPF) Principles for any onward transfer of personal data to third parties that process information on our behalf. Subject to FTC Investigatory and Enforcement Powers Dossier is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) Binding Arbitration Under certain conditions, individuals may invoke binding arbitration. Dossier is obligated to arbitrate claims and follow the terms as set forth in Annex I of the DPF Principles, provided that an individual has invoked binding arbitration by delivering notice to Dossier, and following the procedures and subject to conditions set forth in Annex I of the Principles. Disclosure of Personal Information to Third Parties We do not share, sell, rent, or otherwise disclose any personal information, including Personally Identifiable Information (PII), to third parties for any purpose. Any information collected by our organization is used solely for the purposes outlined in this privacy policy, and is not shared with external entities unless required by law, in response to a legal request, or to protect our legal rights. Disclosure to Public Authorities Dossier may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Inquiries & Complaints We are committed to resolving any concerns regarding your privacy and the handling of personal information transferred from the EU, United Kingdom (including Gibraltar), or Switzerland to the U.S., in accordance with the DPF Principles. For any inquiries or to raise a complaint, please reach out to us at info@dossier.com. 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