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LEGALFLY | Trust Center Trust Center LEGALFLY maintains the highest standards of security and data protection. Our infrastructure is SOC2 Type II certified and ISO27001 certified, demonstrating our commitment to rigorous security controls and continuous monitoring. We implement enterprise-grade encryption for data both in transit and at rest, ensuring your sensitive information remains protected. Your data is never used to train our AI models and is segregated with strict access controls. We regularly undergo independent security audits and penetration testing to validate our security posture. As a core value, we're dedicated to maintaining the confidentiality, integrity, and availability of your data through comprehensive security measures and privacy-first practices. Furthermore, we are the only legal AI provider that offers anonymisation with the flexibility to be deployed on-premise. [email protected] Resources Compliance documents SOC2 Type II Security whitepaper Information Security Policy ISO27001 ISO27001:2022 Insurance certificates Cyber, liability and fraud insurance certificates Architecture diagram 2026 Penetration Testing Monitoring Continuously monitored by Secureframe Subprocessors Microsoft Azure Cloud infrastructure provider Auth0 Identity and access management PostHog Product analytics Anthropic AI inference provider. Processes pseudonymised content only, unless a customer explicitly enables processing without anonymisation. Zero retention, no training. OpenAI AI inference provider. Processes pseudonymised content only, unless a customer explicitly enables processing without anonymisation. Zero retention, no training. Monitoring Access Security User Access Reviews System owners conduct scheduled user access reviews of production servers, databases, and applications to validate internal user access is commensurate with job responsibilities. Access Control and Termination Policy An Access Control and Termination Policy governs authentication and access to applicable systems, data, and networks. Removal of Access Upon termination or when internal personnel no longer require access, system access is removed, as applicable. Encryption and Key Management Policy An Encryption and Key Management Policy supports the secure encryption and decryption of app secrets, and governs the use of cryptographic controls. Access to Product is Restricted Non-console access to production infrastructure is restricted to users with a unique SSH key or access key Least Privilege in Use Users are provisioned access to systems based on principle of least privilege. Administrative Access is Restricted Administrative access to production infrastructure is restricted based on the principle of least privilege. Network Security Network Security Policy A Network Security Policy identifies the requirements for protecting information and systems within and across networks. Confidentiality Data Retention and Disposal Policy A Data Retention and Disposal Policy specifies how customer data is to be retained and disposed of based on compliance requirements and contractual obligations. Data Classification Policy A Data Classification Policy details the security and handling protocols for sensitive data. Availability Business Continuity and Disaster Recovery Policy Business Continuity and Disaster Recovery Policy governs required processes for restoring the service or supporting infrastructure after suffering a disaster or disruption. Automated Backup Process Full backups are performed and retained in accordance with the Business Continuity and Disaster Recovery Policy. High Availability Configuration The system is configured for high availability to support continuous availability, when applicable. Vulnerability Management Vulnerability Scanning Vulnerability scanning is performed on production infrastructure systems, and identified deficiencies are remediated on a timely basis. Third-Party Penetration Test A 3rd party is engaged to conduct a network and application penetration test of the production environment at least annually. Critical and high-risk findings are tracked through resolution. Vulnerability and Patch Management Policy A Vulnerability Management and Patch Management Policy outlines the processes to efficiently respond to identified vulnerabilities. Change Management Configuration and Asset Management Policy A Configuration and Asset Management Policy governs configurations for new sensitive systems Production Data Use is Restricted Production data is not used in the development and testing environments, unless required for debugging customer issues. Change Management Policy A Change Management Policy governs the documenting, tracking, testing, and approving of system, network, security, and infrastructure changes. Secure Development Policy A Secure Development Policy defines the requirements for secure software and system development and maintenance. Software Change Testing Software changes are tested prior to being deployed into production. Incident Response Lessons Learned After any identified security incident has been resolved, management provides a "Lessons Learned" document to the team in order to continually improve security and operations. Tracking a Security Incident Identified incidents are documented, tracked, and analyzed according to the Incident Response Plan. Incident Response Plan An Incident Response Plan outlines the process of identifying, prioritizing, communicating, assigning and tracking confirmed incidents through to resolution. Organizational Management Roles and Responsibilities Information security roles and responsibilities are outlined for personnel responsible for the security, availability, and confidentiality of the system. Performance Reviews Internal personnel are evaluated via a formal performance review at least annually Performance Review Policy A Performance Review Policy provides personnel context and transparency into their performance and career development processes. Internal Control Monitoring A continuous monitoring solution monitors internal controls used in the achievement of service commitments and system requirements. Acceptable Use Policy An Acceptable Use Policy defines standards for appropriate and secure use of company hardware and electronic systems including storage media, communication tools and internet access. Code of Conduct A Code of Conduct outlines ethical expectations, behavior standards, and ramifications of noncompliance. Information Security Program Review Management is responsible for the design, implementation, and management of the organization’s security policies and procedures. The policies and procedures are reviewed by management at least annually. Internal Control Policy An Internal Control Policy identifies how a system of controls should be maintained to safeguard assets, promote operational efficiency, and encourage adherence to prescribed managerial policies. Cybersecurity Insurance Cybersecurity insurance has been procured to help minimize the financial impact of cybersecurity loss events. Disciplinary Action Personnel who violate information security policies are subject to disciplinary action and such disciplinary action is clearly documented in one or more policies. Information Security Policy An Information Security Policy establishes the security requirements for maintaining the security, confidentiality, integrity, and availability of applications, systems, infrastructure, and data. Risk Assessment Risk Assessment Formal risk assessments are performed, which includes the identification of relevant internal and external threats related to security, availability, confidentiality, and fraud, and an analysis of risks associated with those threats. Risk Assessment and Treatment Policy A Risk Assessment and Treatment Policy governs the process for conducting risk assessments to account for threats, vulnerabilities, likelihood, and impact with respect to assets, team members, customers, vendors, suppliers, and partners. Risk tolerance and strategies are also defined in the policy. Vendor Risk Management Policy A Vendor Risk Management Policy defines a framework for the onboarding and management of the vendor relationship lifecycle. Physical Security Physical Security Policy A Physical Security Policy that details physical security requirements for the company facilities is in place.