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Scripts and page chrome removed; this is what change detection compares.
Trust Center Vulnerability Disclosure Vulnerability disclosure We appreciate the work of security researchers and customers who report vulnerabilities to us. If you believe you've found a security issue in an OptiSigns product or service, we want to hear from you — and we commit to taking your report seriously. Reporting a vulnerability Email [email protected]. Reports go directly to our security owner and are triaged through our documented incident-response process — vulnerability reports are never handled as ordinary support tickets. We acknowledge reports within 5 business days and keep you informed as we triage, remediate, and validate. Confirmed issues are classified by severity and tracked to resolution. What to include A description of the issue and where you found it. Steps to reproduce it. The potential impact. Screenshots, request/response samples, or proof-of-concept detail where it helps. Scope In scope: the OptiSigns platform and services — the web portal, our APIs, the player applications, and OptiSigns first-party devices (Pro Player, OptiStick). Ground rules Do not access, modify, or delete data that is not yours — if a proof of concept would touch another customer's data, stop and report what you have. Do not degrade the service: no denial-of-service testing, spam, or social engineering of OptiSigns staff or customers. Test only against accounts you own or are authorized to use. Give us reasonable time to remediate before any public disclosure. Safe harbor We will not pursue legal action against researchers who act in good faith: make an effort to avoid privacy violations, data destruction, and service disruption; access only the minimum data needed to demonstrate the issue; and give us a reasonable opportunity to remediate before any public disclosure. Work within this policy and we consider your research authorized. What we don't do OptiSigns does not operate a public bug bounty program today, and we don't offer monetary rewards for reports. What we do offer: a direct line to the people who fix things, prompt acknowledgment, and honest follow-through — the same discipline behind our annual third-party penetration test, whose most recent round ended with all findings remediated and validated. This policy is mirrored in machine-readable form at /.well-known/security.txt. Level Up Your Business. Vibrant Screens, Engaged Audiences Start your FREE trial with OptiSigns today and create dynamic, eye-catching digital signage that captures attention and delivers results. Try For Free Utilize OptiSigns to unlock your business' potential 4.8 4,000+ Capterra Reviews 4.7 2,300+ G2 Reviews Stay in the loop Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Get Started For Free Try For Free No credit card required Products Digital SignageEngageWorkplaceFeedsHardwarePlatform as a ServiceMobile App Get Started Try For FreeDownloadsPricing Industries Assisted Living Convenience Stores Corporate Office & Communications Education Financial Services Government Grocery Stores Gyms & Fitness Centers Healthcare Manufacturing and Production Media and Marketing Agency Religious Organizations Restaurants Retail Transportation & Logistics Resources What is Digital Signage?How It WorksBlogApplication DownloadsVideosIntegrationsSupport CenterOptiSigns APIPartnershipTrust Center Company CareerEventsAbout Us Contact Us 7676 Hillmont Street, #300, Houston, TX 77040 OptiSigns Inc. © 2023 All Rights Reserved Return PolicyPrivacy StatementYour Privacy ChoicesTerms of UseService Level Agreement Connect with Us Send us a message and we’ll get back to you as soon as possible. Thank You Your submission has been received, we will contact you as soon as possible. Oops! Something went wrong while submitting the form. Get started right now with our 14-Day FREE trial. No credit card required Try For Free Existing customers can contact support at any time: [email protected] Talk to Sales