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TRUST CENTER Trust & Security at OptiSigns When your screens are used to guide customers, inform employees, welcome guests, or share critical updates, trust matters. OptiSigns is built to protect the platform behind those moments, with security, privacy, compliance, and reliability practices designed for organizations that depend on digital signage every day. Visit Trust Center PortalContact security Subprocessors The authorized vendor list from our DPA, with purpose and location — and how to get notified when it changes. Device & player security What actually runs on the hardware in your building — verified boot, storage encryption, signed software, and outbound-only networking. Vulnerability disclosure How to report a vulnerability to us, what's in scope, and our safe-harbor commitment to good-faith research. Data residency & GDPR Where your data lives, our GDPR posture and transfer mechanisms, and the EU/UK residency option. Certifications & attestations SOC 2 Type 2 Independent annual examination by Sensiba LLP across Security, Availability, and Confidentiality. Clean opinion, no exceptions noted, for the period ending November 15, 2025. Request the report → TX-RAMP Level 1 Certified under the Texas Risk and Authorization Management Program — a NIST 800-53-based state cloud-security framework administered by Texas DIR. Level 1, Certificate ID TX1342625, valid through July 2028. See documents → HIPAA examination Independent AICPA examination of our Security Rule and Breach Notification controls as a Business Associate — zero exceptions, as of November 15, 2025. HIPAA has no certification; this examination is what stands in its place. See documents → VPAT / Accessibility A completed VPAT (WCAG edition, Levels A and AA) is available for Section 508 and accessibility procurement reviews. See documents → How We Protect Your Data The short answers to the questions security reviews ask most. Every topic below is backed by controls tested in our SOC 2 Type 2 examination. Encryption Authentication & access Access Control Network security Vulnerability management Incident response AI usage & data handling Secure development lifecycle Documents Document Access Action SOC 2 Type 2 report Gated Request → Data Processing Addendum (EU SCCs + UK addendum) Public View VPAT — accessibility (WCAG A/AA) Gated Request → Service Level Agreement (99.99% uptime) Public View Questions? Working through a security questionnaire? We share the SOC 2 report and document bundle first — in most reviews it answers the questionnaire outright. If your process still needs a custom fill, contact [email protected] and we'll work through it with you. Contact Security Machine-readable Txt Level Up Your Business. Vibrant Screens, Engaged Audiences Start your FREE trial with OptiSigns today and create dynamic, eye-catching digital signage that captures attention and delivers results. Try For Free Utilize OptiSigns to unlock your business' potential 4.8 4,000+ Capterra Reviews 4.7 2,300+ G2 Reviews Stay in the loop Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Get Started For Free Try For Free No credit card required Products Digital SignageEngageWorkplaceFeedsHardwarePlatform as a ServiceMobile App Get Started Try For FreeDownloadsPricing Industries Assisted Living Convenience Stores Corporate Office & Communications Education Financial Services Government Grocery Stores Gyms & Fitness Centers Healthcare Manufacturing and Production Media and Marketing Agency Religious Organizations Restaurants Retail Transportation & Logistics Resources What is Digital Signage?How It WorksBlogApplication DownloadsVideosIntegrationsSupport CenterOptiSigns APIPartnershipTrust Center Company CareerEventsAbout Us Contact Us 7676 Hillmont Street, #300, Houston, TX 77040 OptiSigns Inc. © 2023 All Rights Reserved Return PolicyPrivacy StatementYour Privacy ChoicesTerms of UseService Level Agreement Connect with Us Send us a message and we’ll get back to you as soon as possible. Thank You Your submission has been received, we will contact you as soon as possible. Oops! Something went wrong while submitting the form. Get started right now with our 14-Day FREE trial. No credit card required Try For Free Existing customers can contact support at any time: [email protected] Talk to Sales