Third Party Index

Snapshot 28243

Document
Trust center
URL
https://trust.radiusxr.com/
Fetched
HTTP status
200
Content type
text/html; charset=utf-8
Fetch mode
static
Size
602769 bytes
SHA-256 (raw)
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SHA-256 (normalized text)
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Normalized text

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Welcome to the RadiusXR, Inc. Trust Center
At RadiusXR, Inc., protecting patient health information (PHI), clinical data, and patient safety is not just a compliance obligation; it is core to how we build and operate our platform and devices. As a MedTech SaaS company serving healthcare providers across the US, EU, and other international markets, we are committed to maintaining strong standards of data privacy, security, product quality, and regulatory accountability.
Our security posture is underpinned by a comprehensive Information Security Management System (ISMS), continuous risk monitoring supported by automated GRC workflows and operational controls, and adherence to globally recognized frameworks. Our quality management processes also support the development and maintenance of safe, effective, and reliable products through established design controls, risk management activities, and ongoing product oversight. This includes product safety and performance testing aligned with recognized medical device standards relating to electrical safety, electromagnetic compatibility, and biocompatibility. We engage independent auditors annually to assess conformity to industry-recognized certifications and attestations.
We go beyond baseline compliance by proactively identifying and mitigating risks to safeguard the integrity, confidentiality, safety, and performance of our products and services. We also maintain post-market monitoring processes to continuously assess device performance, identify potential risks, and support the timely resolution of issues where needed. This Trust Center provides transparency into our security, privacy, and quality practices so you can make informed decisions about partnering with RadiusXR, Inc.
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Overview
Compliance
Controls
Subprocessors
Announcements
Compliance
ISO/IEC 27001:2022
Certified
ISO/IEC 27701
Certified
SOC 2
Compliant
US TX-RAMP Level 2
Certified
HIPAA
Compliant
GDPR
Compliant
UK GDPR
Compliant
ISO 13485 (Medical Device QMS)
Certified
MDSAP (Medical Device QMS Audit)
Certified
EU MDR CE Mark
Compliant
FDA (United States)
Compliant
TGA (Australia)
Compliant
Health Canada
Compliant
COFEPRIS (Mexico)
Compliant
ANMAT (Argentina)
Compliant
ISP (Chile)
Compliant
INMETRO (Brazil Safety & EMC)
Certified
ANATEL (Brazil Wireless)
Certified
RCM Mark (Australia EMC)
Compliant
IEC 60601-1 (Electrical Safety)
Compliant
IEC 60601-1-2 (EMC)
Compliant
ISO 10993 (Biocompatibility)
Compliant
IEC 62366-1 (Usability)
Compliant
IEC 62304 (Software Lifecycle)
Compliant
Controls
Product security
Production System User Review
Situational Awareness For Incidents
Vulnerability Remediation Process
Data security
Identity Validation
Termination of Employment
Production Databases Access Restriction
Network security
Impact analysis
Limit Network Connections
External System Connections
App security
Conspicuous Link To Privacy Notice
Secure system modification
Approval of Changes
Endpoint security
Malicious Code Protection (Anti-Malware)
Full Device or Container-based Encryption
Endpoint Security Validation
Corporate security
Code of Business Conduct
Organizational Structure
Roles & Responsibilities
Subprocessors
AWS
Cloud Providers
United States of America
Google Workspace
IAM providers
United States of America
Mongo Atlas
Datastore Providers
United States of America
Salesforce
Sales
United States of America
Zendesk
Helpdesk Software
United States of America
Twilio
Others
United States of America
Announcements
RadiusXR Successfully Completes ISO/IEC 27001:2022 Surveillance Audit
Aug 18, 2026
RadiusXR has successfully completed its annual surveillance audit for ISO/IEC 27001:2022, conducted by INTERCERT. The audit confirmed the continued effectiveness of our Information Security Management System across cloud product delivery, customer and business data handling, and supporting business functions. RadiusXR sustains this standard through independent annual assessment.
RadiusXR Receives DIGEMID Approval in PERU
Jul 13, 2026
RadiusXR has received regulatory approval from DIGEMID (Dirección General de Medicamentos, Insumos y Drogas), Peru's national medical device regulatory authority. RADIUS is awarded a Class II listing under Sanitary Registration No. DB10576E. This approval authorizes RadiusXR to operate within the Peruvian healthcare market. It marks a significant milestone in our South American expansion, reflecting our commitment to meeting the highest regulatory standards across every jurisdiction we serve.
RadiusXR Achieves TGA Registration in Australia
Apr 17, 2026
RadiusXR has achieved Therapeutic Goods Administration (TGA) registration in Australia, with the device listed on the Australian Register of Therapeutic Goods (ARTG ID: 525666) as a Class IIa medical device. This registration confirms that RadiusXR's platform meets Australia's rigorous safety, performance, and quality requirements under the Therapeutic Goods Act, enabling RadiusXR to serve Australian healthcare providers with full regulatory standing. This milestone reflects our ongoing commitment to global market access and clinical-grade regulatory compliance across every market we operate in.
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