Snapshot 28327
Normalized text
Scripts and page chrome removed; this is what change detection compares.
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"name": "Telecommunications carrier - Twilio MMS",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "The incident impacting MMS, SMS, OTT, Voice Insights, Verify and Lookup in US1 has been resolved and systems are operating normally at this time.",
"created_at": "2025-10-03T11:55:59.606-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-03T11:55:59.606-07:00",
"id": "4wr425k5s8nz",
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"status": "resolved",
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"updated_at": "2025-10-03T11:55:59.606-07:00",
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},
{
"affected_components": [
{
"code": "pqsxgfp58fv7",
"name": "Telecommunications carrier - Twilio SMS",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "b6wtcc46t27j",
"name": "Telecommunications carrier - Twilio MMS",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "There is an ongoing situation impacting Twilio’s SMS and MMS services. Their monitoring systems have detected an increase in 500 errors, which means some messages may fail to send or experience delays. Twilio’s engineering team is actively investigating the issue and working to resolve it as quickly as possible.",
"created_at": "2025-10-03T09:04:38.873-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-03T09:04:38.873-07:00",
"id": "stb8gw2zphwk",
"incident_id": "1fh2y424m2ds",
"status": "monitoring",
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"twitter_updated_at": null,
"updated_at": "2025-10-03T09:04:38.873-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-10-03T09:04:38.873-07:00",
"name": "Twilio Messaging Latency",
"page_id": "7ylhtd9kzcv0",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-10-03T11:55:59.606-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/1myg6ypjpqry",
"started_at": "2025-10-03T09:04:38.753-07:00",
"status": "resolved",
"updated_at": "2025-10-03T11:55:59.622-07:00"
}
],
"page": {
"id": "7ylhtd9kzcv0",
"name": "Textline Status Page",
"url": "https://status.textline.com"
},
"status": {
"description": "Partially Degraded Service",
"indicator": "minor"
}
}