Snapshot 28416
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Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-10-01T12:28:37Z",
"id": "01M3VQ09TDTWRCA90AKR024N5X",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the underlying issue and service has been resumed",
"created_at": "2026-10-01T13:20:52Z",
"display_at": "2026-10-01T13:20:52Z",
"id": "01M3VSZZ59CFWJHJ5HGF1Q91T4",
"incident_id": "01M3VQ09TDTWRCA90AKR024N5X",
"status": "resolved",
"updated_at": "2026-10-01T13:20:52Z"
},
{
"body": "The fix has been pushed and we are now monitoring the situation.",
"created_at": "2026-10-01T13:05:26Z",
"display_at": "2026-10-01T13:05:26Z",
"id": "01M3VS3PQ0HWKFV11DZSZZT6R5",
"incident_id": "01M3VQ09TDTWRCA90AKR024N5X",
"status": "monitoring",
"updated_at": "2026-10-01T13:05:26Z"
},
{
"body": "Our general API is failing ~24% of the requests. The team has identified the root cause and is mitigating it.\n\nEmail sending is not affected.",
"created_at": "2026-10-01T12:43:10Z",
"display_at": "2026-10-01T12:43:10Z",
"id": "01M3VQTY80PVFWNYK6RA97TC22",
"incident_id": "01M3VQ09TDTWRCA90AKR024N5X",
"status": "identified",
"updated_at": "2026-10-01T12:43:10Z"
},
{
"body": "We are currently investigating increased error rate our API. At this time, you may experience erros when sending requests to our API.",
"created_at": "2026-10-01T12:28:37Z",
"display_at": "2026-10-01T12:28:37Z",
"id": "01M3VQ09TDRVS07DF99ZKEW97K",
"incident_id": "01M3VQ09TDTWRCA90AKR024N5X",
"status": "investigating",
"updated_at": "2026-10-01T12:28:37Z"
}
],
"name": "Resend API with elevated error rate",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-10-01T13:20:52Z",
"status": "resolved",
"updated_at": "2026-10-01T13:20:52Z"
},
{
"created_at": "2026-09-26T06:29:23Z",
"id": "01M3E6EXS43KF7SA7N33TT1EHA",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-09-26T09:15:28Z",
"display_at": "2026-09-26T09:15:28Z",
"id": "01M3EFZ1176VA8J8X8JVC1DZ8S",
"incident_id": "01M3E6EXS43KF7SA7N33TT1EHA",
"status": "resolved",
"updated_at": "2026-09-26T09:15:28Z"
},
{
"body": "We are seeing functions going back to being processed at normal rates and we’re monitoring ",
"created_at": "2026-09-26T06:43:44Z",
"display_at": "2026-09-26T06:43:44Z",
"id": "01M3E79749ZXY4FM7R3R17RF2A",
"incident_id": "01M3E6EXS43KF7SA7N33TT1EHA",
"status": "monitoring",
"updated_at": "2026-09-26T06:43:44Z"
},
{
"body": "We are currently investigating increased a delay in async functions, sending is not affected. You may experience longer times for domain verification ",
"created_at": "2026-09-26T06:29:23Z",
"display_at": "2026-09-26T06:29:23Z",
"id": "01M3E6EXS4QYC4FEDF01Z82F5N",
"incident_id": "01M3E6EXS43KF7SA7N33TT1EHA",
"status": "investigating",
"updated_at": "2026-09-26T06:29:23Z"
}
],
"name": "Delayed function processing ",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-09-26T09:15:28Z",
"status": "resolved",
"updated_at": "2026-09-26T09:15:28Z"
},
{
"created_at": "2026-09-24T14:31:16Z",
"id": "01M39X7VDW9EZNW0DQV4GQFTJ9",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-09-24T15:22:16Z",
"display_at": "2026-09-24T15:22:16Z",
"id": "01M3A057EGN6KR67QYTKX79ZMB",
"incident_id": "01M39X7VDW9EZNW0DQV4GQFTJ9",
"status": "resolved",
"updated_at": "2026-09-24T15:22:16Z"
},
{
"body": "We've been monitoring the operations and see no new errors in the past minutes, we're monitoring",
"created_at": "2026-09-24T14:53:28Z",
"display_at": "2026-09-24T14:53:28Z",
"id": "01M39YGFH83HC6G0540V9TYF8N",
"incident_id": "01M39X7VDW9EZNW0DQV4GQFTJ9",
"status": "monitoring",
"updated_at": "2026-09-24T14:53:28Z"
},
{
"body": "We are currently investigating increased latency in email sending. At this time, you may experience delays when sending emails via our SMTP service and API.",
"created_at": "2026-09-24T14:31:16Z",
"display_at": "2026-09-24T14:31:16Z",
"id": "01M39X7VDWEYZ17CZVJH9YJHF1",
"incident_id": "01M39X7VDW9EZNW0DQV4GQFTJ9",
"status": "investigating",
"updated_at": "2026-09-24T14:31:16Z"
}
],
"name": "Intermittent errors on some dashboard and API requests",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-09-24T15:22:16Z",
"status": "resolved",
"updated_at": "2026-09-24T15:22:16Z"
},
{
"created_at": "2026-09-22T22:31:06Z",
"id": "01M35KX0RP3QMJK1SZKQY7W77C",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-09-22T22:53:41Z",
"display_at": "2026-09-22T22:50:00Z",
"id": "01M35N6BQ2JHDGX971G726BH6Z",
"incident_id": "01M35KX0RP3QMJK1SZKQY7W77C",
"status": "resolved",
"updated_at": "2026-09-22T22:54:03Z"
},
{
"body": "We identified the cause and we're seeing a decrease in errors, we are now monitoring",
"created_at": "2026-09-22T22:38:03Z",
"display_at": "2026-09-22T22:38:03Z",
"id": "01M35M9QNWN0Z7HPPKGM8VE3Y7",
"incident_id": "01M35KX0RP3QMJK1SZKQY7W77C",
"status": "monitoring",
"updated_at": "2026-09-22T22:38:03Z"
},
{
"body": "We are currently investigating an issue while verifying new domains. At this time, you may experience delays when sending emails via our SMTP service and API.",
"created_at": "2026-09-22T22:31:06Z",
"display_at": "2026-09-22T21:50:00Z",
"id": "01M35KX0RP850SMDGSKRFCTA5T",
"incident_id": "01M35KX0RP3QMJK1SZKQY7W77C",
"status": "investigating",
"updated_at": "2026-09-22T22:37:05Z"
}
],
"name": "Failing to verify new domains",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-09-22T22:50:00Z",
"status": "resolved",
"updated_at": "2026-09-22T22:53:41Z"
},
{
"created_at": "2026-09-18T18:26:02Z",
"id": "01M2TW9DCH1W75VP37W8AMBS5Z",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-09-20T18:27:53Z",
"display_at": "2026-09-20T18:27:53Z",
"id": "01M30167JAJMNF52CA5E27PYE1",
"incident_id": "01M2TW9DCH1W75VP37W8AMBS5Z",
"status": "resolved",
"updated_at": "2026-09-20T18:27:53Z"
},
{
"body": "We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-09-20T18:26:49Z",
"display_at": "2026-09-20T18:26:49Z",
"id": "01M30148V4WAKX133VSR887EZB",
"incident_id": "01M2TW9DCH1W75VP37W8AMBS5Z",
"status": "resolved",
"updated_at": "2026-09-20T18:26:49Z"
},
{
"body": "Services recovered and we are now monitoring the situation.",
"created_at": "2026-09-18T18:34:09Z",
"display_at": "2026-09-18T18:34:09Z",
"id": "01M2TWR8NS01FYGM8B6WCYTZRM",
"incident_id": "01M2TW9DCH1W75VP37W8AMBS5Z",
"status": "monitoring",
"updated_at": "2026-09-18T18:34:09Z"
},
{
"body": "We are currently investigating increased latency webhooks, account creation/confirmation and domain provisioning.",
"created_at": "2026-09-18T18:26:02Z",
"display_at": "2026-09-18T18:26:02Z",
"id": "01M2TW9DCHXPCYJDB2J87D00EC",
"incident_id": "01M2TW9DCH1W75VP37W8AMBS5Z",
"status": "investigating",
"updated_at": "2026-09-18T18:26:02Z"
}
],
"name": "Degraded performance",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-09-20T18:26:49Z",
"status": "resolved",
"updated_at": "2026-09-20T18:27:53Z"
},
{
"created_at": "2026-09-18T16:48:34Z",
"id": "01M2TPPY4N89G4Q24XGCTFWD5W",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-09-18T16:54:45Z",
"display_at": "2026-09-18T16:54:45Z",
"id": "01M2TQ28741RGX62YT1SJSBAQP",
"incident_id": "01M2TPPY4N89G4Q24XGCTFWD5W",
"status": "resolved",
"updated_at": "2026-09-18T16:54:45Z"
},
{
"body": "We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-09-18T16:48:34Z",
"display_at": "2026-09-18T16:17:00Z",
"id": "01M2TPPY4NCG6EDFA2QPYRC75B",
"incident_id": "01M2TPPY4N89G4Q24XGCTFWD5W",
"status": "resolved",
"updated_at": "2026-09-18T16:48:34Z"
}
],
"name": "Degraded performance",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-09-18T16:17:00Z",
"status": "resolved",
"updated_at": "2026-09-18T16:54:45Z"
},
{
"created_at": "2026-09-16T15:58:38Z",
"id": "01M2NF220G1FS4D8FQPQ37JGQC",
"impact": "minor",
"incident_updates": [
{
"body": "Service has been resumed.",
"created_at": "2026-09-16T16:03:51Z",
"display_at": "2026-09-16T16:03:51Z",
"id": "01M2NFBKK1V6R8DMNRWWMEFXD3",
"incident_id": "01M2NF220G1FS4D8FQPQ37JGQC",
"status": "resolved",
"updated_at": "2026-09-16T16:03:51Z"
},
{
"body": "We're experiencing increased latency in webhook delivery.",
"created_at": "2026-09-16T15:58:38Z",
"display_at": "2026-09-16T15:58:38Z",
"id": "01M2NF220GPWEXXTBB54BKDAEZ",
"incident_id": "01M2NF220G1FS4D8FQPQ37JGQC",
"status": "monitoring",
"updated_at": "2026-09-16T15:58:38Z"
}
],
"name": "Increased latency in WebHooks",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-09-16T16:03:51Z",
"status": "resolved",
"updated_at": "2026-09-16T16:03:51Z"
},
{
"created_at": "2026-09-15T15:49:29Z",
"id": "01M2JW4KEHN69FDCP9AYMT48YJ",
"impact": "major",
"incident_updates": [
{
"body": "Follow-up: the impact was wider than we reported at the time.\n\nBetween 16:41 and 17:05 UTC, roughly 9,200 transactional emails were accepted by our API and then held before delivery, by up to 25 minutes. This came from a database issue caused by the action we took to clear the broadcast backlog. All of those emails were delivered and none were lost. Some customers also saw errors loading email details or lists during the same minutes.",
"created_at": "2026-09-16T15:04:48Z",
"display_at": "2026-09-16T15:04:48Z",
"id": "01M2NBZGGR9NY1QWG437SD12TK",
"incident_id": "01M2JW4KEHN69FDCP9AYMT48YJ",
"status": "resolved",
"updated_at": "2026-09-16T15:04:48Z"
},
{
"body": "Broadcast sending is fully recovered and the backlog has cleared.\n\nAll broadcasts delayed during this incident have been sent or are sending normally. No emails were lost and no action is required.",
"created_at": "2026-09-15T17:09:02Z",
"display_at": "2026-09-15T17:09:02Z",
"id": "01M2K0P7Z9GF0RHCGKY7NJ86D1",
"incident_id": "01M2JW4KEHN69FDCP9AYMT48YJ",
"status": "resolved",
"updated_at": "2026-09-15T17:09:02Z"
},
{
"body": "Broadcast sending has recovered and the queued backlog is draining.\n\nBroadcasts that were delayed are sending now. No emails were lost and no action is required: affected broadcasts continue automatically and do not need to be resent.\n\nWe are monitoring until the backlog is fully clear.",
"created_at": "2026-09-15T16:22:44Z",
"display_at": "2026-09-15T16:22:44Z",
"id": "01M2JY1F38V0QSZGH9PKJHMG3R",
"incident_id": "01M2JW4KEHN69FDCP9AYMT48YJ",
"status": "monitoring",
"updated_at": "2026-09-15T16:22:44Z"
},
{
"body": "We are investigating delays in broadcast sending. Broadcasts started after 15:05 UTC may stay in a queued state and make little or no progress.\n\nNo emails have been lost. Affected broadcasts remain queued and will continue sending once the backlog clears.\n\nWe have identified the cause and are working on a mitigation. Next update in 30 minutes.",
"created_at": "2026-09-15T15:49:29Z",
"display_at": "2026-09-15T15:49:29Z",
"id": "01M2JW4KEHDHDABSVCKKT5NNSH",
"incident_id": "01M2JW4KEHN69FDCP9AYMT48YJ",
"status": "identified",
"updated_at": "2026-09-15T15:49:29Z"
}
],
"name": "Delayed email sending",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-09-15T17:09:02Z",
"status": "resolved",
"updated_at": "2026-09-16T15:04:48Z"
},
{
"created_at": "2026-09-16T12:23:19Z",
"id": "01M2N2QTN2XT6QKH6BWQVQBSWH",
"impact": "none",
"incident_updates": [
{
"body": "We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-09-16T12:23:20Z",
"display_at": "2026-09-16T12:06:00Z",
"id": "01M2N2QTN2FTDK70AWAGWHYGHJ",
"incident_id": "01M2N2QTN2XT6QKH6BWQVQBSWH",
"status": "resolved",
"updated_at": "2026-09-16T12:23:20Z"
}
],
"name": "High latency on General-API ",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-09-16T12:06:00Z",
"status": "resolved",
"updated_at": "2026-09-16T15:30:47Z"
},
{
"created_at": "2026-09-11T19:27:13Z",
"id": "01M28Z0CNRYZT7WD4ENQYGXHXK",
"impact": "critical",
"incident_updates": [
{
"body": "We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-09-11T19:27:13Z",
"display_at": "2026-09-11T15:37:00Z",
"id": "01M28Z0CNR1B227V1TAASX2Z8K",
"incident_id": "01M28Z0CNRYZT7WD4ENQYGXHXK",
"status": "resolved",
"updated_at": "2026-09-11T19:27:47Z"
},
{
"body": "We are currently investigating a full outage in the remove MCP server. During this time, requests are returning 5xx.",
"created_at": "2026-09-11T19:27:13Z",
"display_at": "2026-09-11T15:36:00Z",
"id": "01M28Z0CNRAABHXFNK60VB39FX",
"incident_id": "01M28Z0CNRYZT7WD4ENQYGXHXK",
"status": "investigating",
"updated_at": "2026-09-11T19:27:51Z"
}
],
"name": "Unresponsive remote MCP server",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-09-11T15:37:00Z",
"status": "resolved",
"updated_at": "2026-09-11T19:27:13Z"
},
{
"created_at": "2026-09-04T19:02:01Z",
"id": "01M1PWS7EEY8JX3CBYBE4KVZA7",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-09-04T19:34:08Z",
"display_at": "2026-09-04T19:34:08Z",
"id": "01M1PYM1E4BA09P5KS2Z4XW3FV",
"incident_id": "01M1PWS7EEY8JX3CBYBE4KVZA7",
"status": "resolved",
"updated_at": "2026-09-04T19:34:08Z"
},
{
"body": "Delayed processes have been executed. The team is still monitoring the background processes.",
"created_at": "2026-09-04T19:26:42Z",
"display_at": "2026-09-04T19:26:42Z",
"id": "01M1PY6DWNZJPT0PH1AM4T9XWD",
"incident_id": "01M1PWS7EEY8JX3CBYBE4KVZA7",
"status": "monitoring",
"updated_at": "2026-09-04T19:26:42Z"
},
{
"body": "Events processing have been recovered and we're now draining the backlog.\n\nWe're still monitoring the situation.",
"created_at": "2026-09-04T19:08:59Z",
"display_at": "2026-09-04T19:08:59Z",
"id": "01M1PX5ZJJF0D7PA3EAPR3QWQ1",
"incident_id": "01M1PWS7EEY8JX3CBYBE4KVZA7",
"status": "monitoring",
"updated_at": "2026-09-04T19:08:59Z"
},
{
"body": "We are currently investigating delays affecting our background processes. At this time, you may experience delays when taking actions that rely on asynchronous operations, such as:\n\n• Domain verifications\n\n• Webhook deliveries\n\n• Exports generation\n\n• Account confirmation\n\n• etc.\n\n\nEmail sending is not affected.",
"created_at": "2026-09-04T19:02:01Z",
"display_at": "2026-09-04T19:02:01Z",
"id": "01M1PWS7EE6A0NED8RXPX2CXS4",
"incident_id": "01M1PWS7EEY8JX3CBYBE4KVZA7",
"status": "investigating",
"updated_at": "2026-09-04T19:02:01Z"
}
],
"name": "Delays in background processes are affecting webhooks, domain verifications, and other important features",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-09-04T19:34:08Z",
"status": "resolved",
"updated_at": "2026-09-04T19:34:08Z"
},
{
"created_at": "2026-09-03T10:05:57Z",
"id": "01M1KBPYSGJ228TNZJ6TQJ9VJV",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-09-03T10:45:10Z",
"display_at": "2026-09-03T10:45:10Z",
"id": "01M1KDYQXGDKZH1SRCF9D9SJQ4",
"incident_id": "01M1KBPYSGJ228TNZJ6TQJ9VJV",
"status": "resolved",
"updated_at": "2026-09-03T10:45:10Z"
},
{
"body": "We are currently investigating increased latency in contact webhooks delivery. At this time, you may experience delays to receive webhooks related to contact events.",
"created_at": "2026-09-03T10:05:58Z",
"display_at": "2026-09-03T10:05:57Z",
"id": "01M1KBPYSG5BB1JC2DEJQ4NH0X",
"incident_id": "01M1KBPYSGJ228TNZJ6TQJ9VJV",
"status": "investigating",
"updated_at": "2026-09-03T10:05:58Z"
}
],
"name": "Delay in contact webhooks delivery",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-09-03T10:45:10Z",
"status": "resolved",
"updated_at": "2026-09-03T10:45:10Z"
},
{
"created_at": "2026-08-20T04:58:01Z",
"id": "01M0ERH16D585RRBA3CQJD8XWX",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the underlying issue and service latency has been recovered.",
"created_at": "2026-08-20T05:22:01Z",
"display_at": "2026-08-20T05:22:01Z",
"id": "01M0ESWZG9MDY1TSF8ZQFKNKQP",
"incident_id": "01M0ERH16D585RRBA3CQJD8XWX",
"status": "resolved",
"updated_at": "2026-08-20T05:22:01Z"
},
{
"body": "We have identified the issue and deployed a fix. API latency has recovered since then. Our team is still monitoring to ensure it remains stable over the next few minutes.",
"created_at": "2026-08-20T05:17:10Z",
"display_at": "2026-08-20T05:17:10Z",
"id": "01M0ESM3DVJKZBQMMRCW6Z2APQ",
"incident_id": "01M0ERH16D585RRBA3CQJD8XWX",
"status": "identified",
"updated_at": "2026-08-20T05:17:10Z"
},
{
"body": "We are currently investigating increased latency in non-email sending API endpoints. Our team is investigating it.",
"created_at": "2026-08-20T04:58:01Z",
"display_at": "2026-08-20T04:58:01Z",
"id": "01M0ERH16DT39KXBPDMJ79DX8N",
"incident_id": "01M0ERH16D585RRBA3CQJD8XWX",
"status": "investigating",
"updated_at": "2026-08-20T04:58:01Z"
}
],
"name": "Increased latency across API endpoints",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-08-20T05:22:01Z",
"status": "resolved",
"updated_at": "2026-08-20T05:22:01Z"
},
{
"created_at": "2026-08-18T19:53:12Z",
"id": "01M0B6YQ6GR10VWFKG887RXJQE",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-08-19T10:01:50Z",
"display_at": "2026-08-19T10:01:50Z",
"id": "01M0CQGKWW48QZ2WV2SWXF4TW2",
"incident_id": "01M0B6YQ6GR10VWFKG887RXJQE",
"status": "resolved",
"updated_at": "2026-08-19T10:01:50Z"
},
{
"body": "We have processed more than 66% of the backlog at this point. Within the next hour, the backlog will be fully processed, and this incident will be marked as resolved.",
"created_at": "2026-08-19T01:06:47Z",
"display_at": "2026-08-19T01:06:47Z",
"id": "01M0BRWXKJDJ4JH7CZMWT48SWV",
"incident_id": "01M0B6YQ6GR10VWFKG887RXJQE",
"status": "monitoring",
"updated_at": "2026-08-19T01:06:47Z"
},
{
"body": "We are still monitoring the progress on processing the backlog.\n\nThe impact has been reduced from a peak 3-hour delay in delivering a contact webhook to 2h 20 min. The delay is being reduced further as we process the backlog.\n\nWithin 2-3 hours, the backlog will be completely processed.",
"created_at": "2026-08-18T23:01:01Z",
"display_at": "2026-08-18T23:01:01Z",
"id": "01M0BHPMQ05QFAB1PDFA2TKJKQ",
"incident_id": "01M0B6YQ6GR10VWFKG887RXJQE",
"status": "monitoring",
"updated_at": "2026-08-18T23:01:01Z"
},
{
"body": "A fix has been deployed to the underlying infrastructure and we can now confirm we're processing the backlog with the correct volume.\n\nDelayed webhooks are now being delivered. We will post another update in 30 minutes to share more about the progress on processing the backlog.",
"created_at": "2026-08-18T22:33:01Z",
"display_at": "2026-08-18T22:33:01Z",
"id": "01M0BG3BY7PM5WFRVM1D137E75",
"incident_id": "01M0B6YQ6GR10VWFKG887RXJQE",
"status": "monitoring",
"updated_at": "2026-08-18T22:33:01Z"
},
{
"body": "We have identified the issue and are working on mitigating its effects.\n\nThe volume of contact webhooks processed over time was affected by an infrastructure change, and now we have an increasing backlog of contact webhooks to process.\n\nThe team is working on increasing the speed of processing the backlog. No contact webhooks were lost.",
"created_at": "2026-08-18T21:11:53Z",
"display_at": "2026-08-18T21:11:53Z",
"id": "01M0BBESHACJ84QYS77R3GY6Y4",
"incident_id": "01M0B6YQ6GR10VWFKG887RXJQE",
"status": "identified",
"updated_at": "2026-08-18T21:11:53Z"
},
{
"body": "We are currently investigating increased latency in contact webhook delivery. We have noticed a delay of approximately 50 minutes in sending webhooks related to contact events.\n\nThe team is investigating and mitigating this processing delay issue.\n\nContact management via dashbaord and its API are not affected.",
"created_at": "2026-08-18T19:53:12Z",
"display_at": "2026-08-18T19:53:12Z",
"id": "01M0B6YQ6GVN0M6DM4V59TMTFD",
"incident_id": "01M0B6YQ6GR10VWFKG887RXJQE",
"status": "investigating",
"updated_at": "2026-08-18T19:53:12Z"
}
],
"name": "Contact webhook events are delayed in delivery",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-08-19T10:01:50Z",
"status": "resolved",
"updated_at": "2026-08-19T10:01:50Z"
},
{
"created_at": "2026-08-16T13:17:18Z",
"id": "01M05BGC433CP2CT967SDAE7RZ",
"impact": "minor",
"incident_updates": [
{
"body": "API became unstable from 12:54 to 12:57 UTC, returning 5xx for approximately 7% of the requests. We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-08-16T13:17:18Z",
"display_at": "2026-08-16T12:57:00Z",
"id": "01M05BGC4318JVWPN27A1WQ7KJ",
"incident_id": "01M05BGC433CP2CT967SDAE7RZ",
"status": "resolved",
"updated_at": "2026-08-16T13:21:10Z"
}
],
"name": "API instability",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-08-16T12:57:00Z",
"status": "resolved",
"updated_at": "2026-08-16T13:17:18Z"
},
{
"created_at": "2026-08-13T18:03:00Z",
"id": "01KZY4NBZMKPFCMM7RYD5AX2HM",
"impact": "major",
"incident_updates": [
{
"body": "Between approximately 17:30 and 17:43 UTC, requests to add a new domain failed in the dashboard and through the public API (POST /domains). Verification of domains added during this window was also affected. The issue was identified and fixed, and domain creation has returned to normal. No domains were partially created: affected requests failed immediately, so retrying the domain creation will succeed. Email sending for existing domains was not affected.",
"created_at": "2026-08-13T18:03:51Z",
"display_at": "2026-08-13T17:43:00Z",
"id": "01KZY4PX9JG9QKYCDY6PPNPKFQ",
"incident_id": "01KZY4NBZMKPFCMM7RYD5AX2HM",
"status": "resolved",
"updated_at": "2026-08-13T18:05:32Z"
},
{
"body": "We identified an increase in errors during the domain creation process",
"created_at": "2026-08-13T18:03:01Z",
"display_at": "2026-08-13T17:30:00Z",
"id": "01KZY4NBZMX97XRV7HXX7S6QY6",
"incident_id": "01KZY4NBZMKPFCMM7RYD5AX2HM",
"status": "investigating",
"updated_at": "2026-08-13T18:04:53Z"
}
],
"name": "Errors during the domain creation process",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-08-13T17:43:00Z",
"status": "resolved",
"updated_at": "2026-08-13T18:03:51Z"
},
{
"created_at": "2026-08-09T18:44:21Z",
"id": "01KZKXE67XANPQRM1K7RFYDMGQ",
"impact": "none",
"incident_updates": [
{
"body": "We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-08-09T19:22:34Z",
"display_at": "2026-08-09T19:22:34Z",
"id": "01KZKZM6185T67XWKMH332FFTC",
"incident_id": "01KZKXE67XANPQRM1K7RFYDMGQ",
"status": "resolved",
"updated_at": "2026-08-09T19:22:34Z"
},
{
"body": "We have worked on a couple improvements and the queue has caught up and events should be starting to arrive normally now.",
"created_at": "2026-08-09T19:17:15Z",
"display_at": "2026-08-09T19:17:15Z",
"id": "01KZKZADQ4ZRDETDKADZYBC5K5",
"incident_id": "01KZKXE67XANPQRM1K7RFYDMGQ",
"status": "monitoring",
"updated_at": "2026-08-09T19:17:15Z"
},
{
"body": "We are currently investigating increased latency in sending contact related webhook events. At this time, you may experience delays when receiving those requests on your end.",
"created_at": "2026-08-09T18:44:21Z",
"display_at": "2026-08-09T18:44:21Z",
"id": "01KZKXE67XVM17G39QZCE7XRNY",
"incident_id": "01KZKXE67XANPQRM1K7RFYDMGQ",
"status": "investigating",
"updated_at": "2026-08-09T18:44:21Z"
}
],
"name": "Delayed contact webhook events",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-08-09T19:22:34Z",
"status": "resolved",
"updated_at": "2026-08-09T19:22:35Z"
},
{
"created_at": "2026-08-08T21:46:08Z",
"id": "01KZHNEA9EKYG6N12GH2BWCNTH",
"impact": "major",
"incident_updates": [
{
"body": "Our team has mitigated the issue and this incident is fully resolved. All services are operational.",
"created_at": "2026-08-08T21:46:08Z",
"display_at": "2026-08-08T22:29:00Z",
"id": "01KZHNEA9ETGWHGSKAMGY38VZD",
"incident_id": "01KZHNEA9EKYG6N12GH2BWCNTH",
"status": "resolved",
"updated_at": "2026-08-08T22:35:31Z"
},
{
"body": "Our team has identified an issue causing intermittent error rates across our APIs and SMTP services. The impact is currently affecting email sending requests, which may result in intermittent 500 errors for some customers.\n\nWe are actively working on mitigation and will provide further updates as we make progress.",
"created_at": "2026-08-08T21:46:08Z",
"display_at": "2026-08-08T19:50:00Z",
"id": "01KZHNEA9EV3B32MPTE4Q1JZBB",
"incident_id": "01KZHNEA9EKYG6N12GH2BWCNTH",
"status": "identified",
"updated_at": "2026-08-08T21:46:08Z"
}
],
"name": "Increased API and SMTP Error Rates",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-08-08T22:29:00Z",
"status": "resolved",
"updated_at": "2026-08-08T21:47:18Z"
},
{
"created_at": "2026-08-07T15:19:17Z",
"id": "01KZECX8QRYYQ4N476Z01K6R6Z",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-08-07T15:43:33Z",
"display_at": "2026-08-07T15:43:33Z",
"id": "01KZEE9PBBYSSNC30QRNX9QF4D",
"incident_id": "01KZECX8QRYYQ4N476Z01K6R6Z",
"status": "resolved",
"updated_at": "2026-08-07T15:43:33Z"
},
{
"body": "We have worked on a couple improvements and the queue has caught up and events should be starting to arrive normally now.",
"created_at": "2026-08-07T15:37:05Z",
"display_at": "2026-08-07T15:37:05Z",
"id": "01KZEDXVZNJWA3BZQQ31RDK1GB",
"incident_id": "01KZECX8QRYYQ4N476Z01K6R6Z",
"status": "monitoring",
"updated_at": "2026-08-07T15:37:05Z"
},
{
"body": "We are currently investigating increased latency in sending contact related webhook events. At this time, you may experience delays when receiving those requests on your end.",
"created_at": "2026-08-07T15:19:17Z",
"display_at": "2026-08-07T15:19:17Z",
"id": "01KZECX8QRRHQMX1699RTM5KE8",
"incident_id": "01KZECX8QRYYQ4N476Z01K6R6Z",
"status": "investigating",
"updated_at": "2026-08-07T15:19:17Z"
}
],
"name": "Delayed contact related webhook events",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-08-07T15:43:33Z",
"status": "resolved",
"updated_at": "2026-08-07T15:43:33Z"
},
{
"created_at": "2026-08-04T18:45:46Z",
"id": "01KZ71H6502JBZGB4R09M2HVBD",
"impact": "minor",
"incident_updates": [
{
"body": "The backlog is gone, and all delayed contact webhooks have been delivered. Delivery latency has now recovered.\n\n \n\nThe new infrastructure configurations prevent this same issue from happening again.",
"created_at": "2026-08-04T18:45:46Z",
"display_at": "2026-08-01T00:00:00Z",
"id": "01KZ71H650J35EHNV3VVMHXCYM",
"incident_id": "01KZ71H6502JBZGB4R09M2HVBD",
"status": "resolved",
"updated_at": "2026-08-04T18:45:46Z"
},
{
"body": "We are still noticing increased latency in contact-related webhook deliveries. Events can be delayed by up to 8 hours before being delivered.\n\n \n\nWe have identified the issue and implemented infrastructure changes to process the backlog faster.",
"created_at": "2026-08-04T18:45:46Z",
"display_at": "2026-07-31T02:00:00Z",
"id": "01KZ71H650TAG2RZ5VFZZ2PYRA",
"incident_id": "01KZ71H6502JBZGB4R09M2HVBD",
"status": "monitoring",
"updated_at": "2026-08-04T18:45:46Z"
},
{
"body": "We are currently investigating increased latency in contact-related webhook deliveries. At this time, you may experience delays in receiving contact events on your webhook endpoints.",
"created_at": "2026-08-04T18:45:46Z",
"display_at": "2026-07-30T00:00:00Z",
"id": "01KZ71H6509EM4ZK69Z7B5V4HR",
"incident_id": "01KZ71H6502JBZGB4R09M2HVBD",
"status": "investigating",
"updated_at": "2026-08-04T18:45:46Z"
}
],
"name": "Contact webhook delivery backlog",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-08-01T00:00:00Z",
"status": "resolved",
"updated_at": "2026-08-04T18:45:46Z"
},
{
"created_at": "2026-07-30T21:53:33Z",
"id": "01KYTG9EBF2X4QTNQHCRCAQQPE",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the underlying issue, and service has resumed. Domain verification has been restored, and affected verifications were re-triggered.",
"created_at": "2026-07-30T22:45:15Z",
"display_at": "2026-07-30T21:25:00Z",
"id": "01KYTK83N6FERJNXJH9SG93D8W",
"incident_id": "01KYTG9EBF2X4QTNQHCRCAQQPE",
"status": "resolved",
"updated_at": "2026-07-30T22:46:58Z"
},
{
"body": "We have identified the issue with domain verifications both through the dashboard and public API.",
"created_at": "2026-07-30T21:53:33Z",
"display_at": "2026-07-30T20:00:00Z",
"id": "01KYTG9EBF8STJBZF4E25FE3Y2",
"incident_id": "01KYTG9EBF2X4QTNQHCRCAQQPE",
"status": "identified",
"updated_at": "2026-07-30T22:47:28Z"
}
],
"name": "Increased failure rate in Domain verifications",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-07-30T21:25:00Z",
"status": "resolved",
"updated_at": "2026-07-30T22:45:15Z"
},
{
"created_at": "2026-08-04T18:25:22Z",
"id": "01KZ70BVF3FCEG6Y7P44M1B99B",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the underlying issue, and sending test emails from [resend.dev](http://resend.dev) has resumed.",
"created_at": "2026-08-04T18:25:22Z",
"display_at": "2026-07-30T16:23:00Z",
"id": "01KZ70BVF3TPW6D0NVYXQNQD52",
"incident_id": "01KZ70BVF3FCEG6Y7P44M1B99B",
"status": "resolved",
"updated_at": "2026-08-04T18:25:22Z"
},
{
"body": "Performance degradation when sending test emails from the [resend.dev](http://resend.dev) domain, which is causing the API to return a validation error stating that the domain is not verified.\n\n ",
"created_at": "2026-08-04T18:25:22Z",
"display_at": "2026-07-30T09:58:00Z",
"id": "01KZ70BVF3C29NN31TYSS335H0",
"incident_id": "01KZ70BVF3FCEG6Y7P44M1B99B",
"status": "identified",
"updated_at": "2026-08-04T18:25:22Z"
}
],
"name": "Test domain resend.dev failing test emails",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-07-30T16:23:00Z",
"status": "resolved",
"updated_at": "2026-08-04T18:25:22Z"
},
{
"created_at": "2026-07-29T21:07:43Z",
"id": "01KYQV8T762GQD7W5R566AQB0P",
"impact": "major",
"incident_updates": [
{
"body": "Between 20:15 and 20:16 UTC, a brief database disruption caused elevated error rates for approximately 45 seconds. During this window, requests to the Resend API, SMTP relay, and dashboard may have returned 5xx errors or timed out.\n\nThe issue resolved automatically at 20:16 UTC and all services have been operating normally since. Any request that failed during this window can be safely retried. Emails that had already been accepted before the disruption were not lost. They were delivered normally. Broadcasts were not affected.",
"created_at": "2026-07-29T21:14:58Z",
"display_at": "2026-07-29T21:14:58Z",
"id": "01KYQVP2A9NVP5V73NRCXVYV0Y",
"incident_id": "01KYQV8T762GQD7W5R566AQB0P",
"status": "resolved",
"updated_at": "2026-07-29T21:14:58Z"
}
],
"name": "Elevated error rates on email sending, API, and dashboard",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-07-29T21:14:58Z",
"status": "resolved",
"updated_at": "2026-07-29T21:14:58Z"
},
{
"created_at": "2026-07-29T16:15:37Z",
"id": "01KYQAHY8TV2RZFF39VW80SAEF",
"impact": "major",
"incident_updates": [
{
"body": "We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-07-29T17:39:32Z",
"display_at": "2026-07-29T17:39:32Z",
"id": "01KYQFBKB1DME8KQCC0G57VCMJ",
"incident_id": "01KYQAHY8TV2RZFF39VW80SAEF",
"status": "resolved",
"updated_at": "2026-07-29T17:39:32Z"
},
{
"body": "The fix has been pushed and we are now monitoring the situation.",
"created_at": "2026-07-29T16:34:06Z",
"display_at": "2026-07-29T16:34:06Z",
"id": "01KYQBKSWYQY3PK9JY7PDSRR0F",
"incident_id": "01KYQAHY8TV2RZFF39VW80SAEF",
"status": "monitoring",
"updated_at": "2026-07-29T16:34:06Z"
},
{
"body": "We have identified the issue and we are working on a fix now.",
"created_at": "2026-07-29T16:24:01Z",
"display_at": "2026-07-29T16:24:01Z",
"id": "01KYQB1AK6EG7SRW3ZM8AER96Y",
"incident_id": "01KYQAHY8TV2RZFF39VW80SAEF",
"status": "identified",
"updated_at": "2026-07-29T16:24:01Z"
},
{
"body": "We have identified the issue and we are working on a fix now.",
"created_at": "2026-07-29T16:19:45Z",
"display_at": "2026-07-29T16:19:45Z",
"id": "01KYQASGHS8J1VRPX1W1RVHYTE",
"incident_id": "01KYQAHY8TV2RZFF39VW80SAEF",
"status": "identified",
"updated_at": "2026-07-29T16:19:45Z"
},
{
"body": "We have identified the issue and we are working on a fix now.",
"created_at": "2026-07-29T16:15:37Z",
"display_at": "2026-07-29T16:15:37Z",
"id": "01KYQAHY8TB4Z4TNZ0085W8CAJ",
"incident_id": "01KYQAHY8TV2RZFF39VW80SAEF",
"status": "identified",
"updated_at": "2026-07-29T16:15:37Z"
}
],
"name": "Increased returned error rates",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-07-29T17:39:32Z",
"status": "resolved",
"updated_at": "2026-07-29T17:39:32Z"
},
{
"created_at": "2026-07-22T20:08:27Z",
"id": "01KY5Q383T4PHB3XAVYABN51DE",
"impact": "minor",
"incident_updates": [
{
"body": "We have resolved the underlying issue and service has been resumed.",
"created_at": "2026-07-22T20:08:27Z",
"display_at": "2026-07-22T19:51:00Z",
"id": "01KY5Q383T9F4Q4C5FK28VRNGA",
"incident_id": "01KY5Q383T4PHB3XAVYABN51DE",
"status": "resolved",
"updated_at": "2026-07-22T20:08:27Z"
},
{
"body": "We have identified an issue with creating API keys and domains and we are working on a fix now.",
"created_at": "2026-07-22T20:08:27Z",
"display_at": "2026-07-22T19:43:00Z",
"id": "01KY5Q383TNH6HFZ8Q5MX4S6CT",
"incident_id": "01KY5Q383T4PHB3XAVYABN51DE",
"status": "identified",
"updated_at": "2026-07-22T20:08:27Z"
}
],
"name": "Errors creating domains and API keys",
"page_id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"resolved_at": "2026-07-22T19:51:00Z",
"status": "resolved",
"updated_at": "2026-07-22T20:08:27Z"
}
],
"page": {
"id": "01JAVQMNY0DQSV4WA26TFYAMWG",
"name": "Resend",
"updated_at": "2026-10-01T13:20:52Z",
"url": "https://resend-status.com/"
}
}