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Privacy Policy Last Updated: September 3, 2025 At Channeled Technologies LLC (“Channeled”, “we”, “our”, “us”), we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what data we collect, how we use it, and the choices you have. 1. What We Collect We collect information to provide and improve our platform. This includes: Account Information: Details you share when creating or managing an account (e.g., name, email, phone). Usage Data: Information about how you use our platform (e.g., log data, cookies, IP address, browser/device info). Signal Data: Client-provided files (e.g., CSVs with leads) that we process for enrichment. These files are deleted after processing. Enriched Data: Information created by our platform (e.g., company intelligence, firmographics) which may be stored as part of our system. 2. How We Use Data We use collected data to: Provide, operate, and improve the Channeled platform Enrich, process, and deliver insights on leads Maintain account access and security Understand usage patterns and improve performance Communicate with you about updates, support, or services 3. Data Sharing We do not sell or share client data with third parties. Client files are processed and then deleted. We use trusted third-party providers (e.g., Google Cloud, analytics tools) to help run our platform, but data remains within our control. 4. Data Retention User Data: Retained while you are a client. Deleted within 90 days after termination of contract or account closure. Uploaded Files: Deleted immediately after processing. Enriched Data: Retained as part of our global system to provide ongoing insights. 5. Your Rights Depending on your location (e.g., EU, UK, California), you may have the right to: Request access to your data Request correction or deletion Request data export (portability) Object to certain uses of your data To make a request, contact us at privacy@channeled.ai. 6. Cookies & Tracking We use cookies and analytics tools to understand usage, improve performance, and enhance user experience. You can control cookie settings through your browser. 7. Security We use modern security practices and cloud infrastructure to keep your data safe. However, no system is 100% secure, and we encourage you to use strong passwords and protect your account. 8. Changes We may update this Privacy Policy as we evolve. If we make major changes, we'll let you know through the platform or by email. 9. Contact Us For questions or requests about this Privacy Policy, reach us at: privacy@channeled.ai