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Security at TensorWave Your AI workloads run on infrastructure designed with security, privacy, and reliability from the ground up. For deeper details, certifications, and reports, you can always visit our Trust Center or or contact our Security Team Trust Center Compliance & Assurance We align with recognized security and compliance frameworks to support enterprise and regulated workloads. We align with recognized security and compliance frameworks to support enterprise and regulated workloads. ISO/IEC 27001 Information security management practices aligned to internationally recognized standards. Learn more SOC 2 Type II Independently audited controls validating security, availability, and operational integrity across core systems. Learn more HIPAA Administrative and technical safeguards supporting regulated healthcare and sensitive data workloads. Learn more Third-Party Assurance External audits and security ratings that provide continuous independent validation. Learn more You can request supporting documentation (SOC 2 report, pentest summaries, policies, and architecture diagrams) through our Trust Center Data Protection & Privacy We operate a secure, compliant platform and maintain certifications that cover how data is protected within TensorWave-managed systems. Customers remain in control of the security of data they bring to the platform, how it is processed, and any backups they create. Infrastructure, Network & Physical Security End-to-end safeguards protect our platform from facility to network layer. Infrastructure & Network Security Our platform is secured across infrastructure and network layers to defend against modern threats and reduce operational risk. Platform protections include: Hardened compute and storage environments Segmented networks to limit blast radius Firewalls and traffic controls at key boundaries Protections against abusive traffic and DDoS-style attacks These controls are reinforced through continuous monitoring and regular security reviews. Data Center & Physical Security The facilities supporting your workloads use layered physical and environmental safeguards as part of a defense-in-depth model. Facility safeguards include: Controlled access to secure areas with strict entry policies and access logging Alarms and surveillance to detect and deter unauthorized access Environmental safeguards for power, cooling, and facilities to support continuous operation Physical and environmental controls extend our security model down to the hardware layer. Identity & Access Management We minimize access and tightly control who can reach sensitive systems and data Role-Based Access Control Role-based access control (RBAC) governs production systems, ensuring permissions are assigned by role and consistently enforced across environments. Least-Privilege Enforcement Least-privilege access limits employee and service permissions to required tasks only, reducing exposure and preventing unnecessary risk. Centralized Access Oversight Centralized access management and admin action logging provide traceability, accountability, and consistent oversight across systems. Access is granted on a need-to-know basis and is regularly reviewed. Application & Vulnerability Security Security is built into how we design, build, and maintain our platform Secure-by-Design Development Lifecycle Secure development practices are embedded throughout our software lifecycle, with defined controls, reviews, and safeguards from design through release. Continuous Vulnerability Scanning & Patching Vulnerability management is maintained through continuous scanning and timely patching of systems and dependencies across environments and releases. Independent Testing & Verified Remediation Independent testing is conducted through third-party assessments and penetration tests, with findings tracked and remediation actions managed to closure. Details and summaries of these activities are available through our Trust Center under the relevant policy and report sections. Trust Center Monitoring & Incident Response We continuously monitor our environment and have defined processes to respond to potential issues Centralized Logging & Audit Trails Centralized logging and audit trails are maintained across key systems to ensure traceability, accountability, and reliable forensic review. Automated Alerts for High-Risk Activity Automated alerts flag suspicious or high-risk events across environments, enabling faster detection, triage, and coordinated response actions. Documented Incident Response Plans Documented incident response plans and designated responders ensure structured handling, clear ownership, and timely incident resolution. When incidents occur, our teams follow structured processes for investigation, mitigation, communication, and post-incident review. Security Training & Culture Security is a shared responsibility across the company Security Awareness Training Regular security awareness and social engineering training equips employees to recognize threats and respond appropriately in daily work. Security Policies & Handbook Documented internal security handbook and formal policies guide employee behavior and define required controls across daily operations. Issue Reporting Processes Clear processes for reporting and escalating potential security issues ensure rapid response, consistent handling, and tracked resolution. Security Awareness Training Regular security awareness and social engineering training equips employees to recognize threats and respond appropriately in daily work. Security Policies & Handbook Documented internal security handbook and formal policies guide employee behavior and define required controls across daily operations. Issue Reporting Processes Clear processes for reporting and escalating potential security issues ensure rapid response, consistent handling, and tracked resolution. Shared Responsibility Running securely in the cloud is a shared responsibility Our Trust Center brings this all together in one place: policies, certifications, reports, architecture overviews, and more. It’s the best starting point for security reviews, vendor assessments, and compliance checks. Customer Customer Data OS & Application Access Management Operating System, Drivers, Network & Local Firewall Management Local Storage, Encryption, TLS Joint Firmware Updates, Monitoring, Network connectivity TensorWave Network-Provided Services (NFS, S3-Compatible Storage) Hardware, Infrastructure & Network Provisioning Physical Security Power & Environmental Management Frequently Asked Questions Get in Touch If you have questions, need specific documents, or want to discuss a security review Get Started