Snapshot 29504
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-04-27T13:16:01Z",
"id": "01KQ7HA8FBFFX078CKHKSQH8AK",
"impact": "minor",
"incident_updates": [
{
"body": "This issue has been resolved. We continue to receive positive reports that Lytho is loading as expected and returning to normal performance.\n\nIf you are still experiencing issues, please reach out to Lytho Support so our team can assist on a case-by-case basis.\n\nWe appreciate your patience while our team worked to resolve this issue.",
"created_at": "2026-04-27T14:54:55Z",
"display_at": "2026-04-27T14:54:55Z",
"id": "01KQ7PZBBE1X3GDJVRH8Y9VM90",
"incident_id": "01KQ7HA8FBFFX078CKHKSQH8AK",
"status": "resolved",
"updated_at": "2026-04-27T14:54:55Z"
},
{
"body": "Our team has identified the cause of the issue that was preventing some areas of Lytho from loading as expected.\n\nA fix has been put in place, and Lytho should now be returning to normal performance and operation.\n\nWe recommend clearing your browser cache and refreshing Lytho to help ensure the latest update has taken hold.\n\nWe apologize for the disruption and appreciate your patience while our team worked to resolve this issue.",
"created_at": "2026-04-27T14:12:09Z",
"display_at": "2026-04-27T14:12:09Z",
"id": "01KQ7MH1EVMPH5SE3KDAVHD7M8",
"incident_id": "01KQ7HA8FBFFX078CKHKSQH8AK",
"status": "monitoring",
"updated_at": "2026-04-27T14:12:09Z"
},
{
"body": "We are currently investigating and identifed an issue that is causing some areas of Lytho, including areas such as the Work view, to not load as expected.\nOur team is treating this as a top priority and is actively working to identify the cause. We will provide updates here as more information becomes available.\nWe apologize for the disruption and appreciate your patience while we investigate.",
"created_at": "2026-04-27T13:16:01Z",
"display_at": "2026-04-27T13:16:01Z",
"id": "01KQ7HA8FB05PWZQ636RWKCQAB",
"incident_id": "01KQ7HA8FBFFX078CKHKSQH8AK",
"status": "identified",
"updated_at": "2026-04-27T13:16:01Z"
}
],
"name": "Lytho View Loading Issues",
"page_id": "01K38YB3PFC5MYJPM1QVCKFZB0",
"resolved_at": "2026-04-27T14:54:55Z",
"status": "resolved",
"updated_at": "2026-04-27T14:54:55Z"
},
{
"created_at": "2026-02-27T20:20:15Z",
"id": "01KJGC4M6TCP2CXV6419H7Q1ER",
"impact": "minor",
"incident_updates": [
{
"body": "This issue has been resolved",
"created_at": "2026-02-27T23:14:18Z",
"display_at": "2026-02-27T23:14:18Z",
"id": "01KJGP3AVWPWGZDYD7JD3YDRPQ",
"incident_id": "01KJGC4M6TCP2CXV6419H7Q1ER",
"status": "resolved",
"updated_at": "2026-02-27T23:14:18Z"
},
{
"body": "We are seeing restored availability. We are continuing to investigate the root cause.",
"created_at": "2026-02-27T21:27:28Z",
"display_at": "2026-02-27T21:27:28Z",
"id": "01KJGFZPHM9DGRCDFCPKAEP7DC",
"incident_id": "01KJGC4M6TCP2CXV6419H7Q1ER",
"status": "investigating",
"updated_at": "2026-02-27T21:27:28Z"
},
{
"body": "We are aware that Lytho is currently experiencing issues and are currently investigating.",
"created_at": "2026-02-27T20:20:15Z",
"display_at": "2026-02-27T20:20:15Z",
"id": "01KJGC4M6TW25S5M1TS281KMS9",
"incident_id": "01KJGC4M6TCP2CXV6419H7Q1ER",
"status": "investigating",
"updated_at": "2026-02-27T20:20:15Z"
}
],
"name": "Workflow Intermittent Availability",
"page_id": "01K38YB3PFC5MYJPM1QVCKFZB0",
"resolved_at": "2026-02-27T23:14:18Z",
"status": "resolved",
"updated_at": "2026-03-12T18:15:42Z"
},
{
"created_at": "2025-12-30T14:37:12Z",
"id": "01KDQV22XE128G3X1EFTV9FW2D",
"impact": "none",
"incident_updates": [
{
"body": "This issue has been resolved",
"created_at": "2025-12-30T16:07:54Z",
"display_at": "2025-12-30T16:07:54Z",
"id": "01KDR085F89E4HF7TK2HM4EY4E",
"incident_id": "01KDQV22XE128G3X1EFTV9FW2D",
"status": "resolved",
"updated_at": "2025-12-30T16:07:54Z"
},
{
"body": "A fix has been published for this issue and we are monitoring its status.",
"created_at": "2025-12-30T15:38:24Z",
"display_at": "2025-12-30T15:38:24Z",
"id": "01KDQYJ55MVPYXWXHKGRQ8MZ7D",
"incident_id": "01KDQV22XE128G3X1EFTV9FW2D",
"status": "monitoring",
"updated_at": "2025-12-30T15:38:24Z"
},
{
"body": "We have identified the issue are are working towards a fix.",
"created_at": "2025-12-30T15:27:43Z",
"display_at": "2025-12-30T15:27:43Z",
"id": "01KDQXYJSD5A4W13HWGAK7P28G",
"incident_id": "01KDQV22XE128G3X1EFTV9FW2D",
"status": "identified",
"updated_at": "2025-12-30T15:27:43Z"
},
{
"body": "We are aware that Lytho is currently experiencing issues and are currently investigating.",
"created_at": "2025-12-30T14:37:12Z",
"display_at": "2025-12-30T14:37:12Z",
"id": "01KDQV22XEQAW2AE5P2R50G6TW",
"incident_id": "01KDQV22XE128G3X1EFTV9FW2D",
"status": "investigating",
"updated_at": "2025-12-30T14:37:12Z"
}
],
"name": "Workflow Intermittent Issues",
"page_id": "01K38YB3PFC5MYJPM1QVCKFZB0",
"resolved_at": "2025-12-30T16:07:54Z",
"status": "resolved",
"updated_at": "2026-03-12T18:15:42Z"
},
{
"created_at": "2025-12-12T13:58:11Z",
"id": "01KC9DNPNQ973WYNXMSXXEB6KN",
"impact": "minor",
"incident_updates": [
{
"body": "This issue has been resolved.",
"created_at": "2025-12-12T16:55:24Z",
"display_at": "2025-12-12T16:55:24Z",
"id": "01KC9QT628J2BW60AJE6G1D3P7",
"incident_id": "01KC9DNPNQ973WYNXMSXXEB6KN",
"status": "resolved",
"updated_at": "2025-12-12T16:55:24Z"
},
{
"body": "A fix has been published for this issue and we are monitoring its status.",
"created_at": "2025-12-12T15:24:31Z",
"display_at": "2025-12-12T15:24:31Z",
"id": "01KC9JKSE7ZK6829KSSVH45FX0",
"incident_id": "01KC9DNPNQ973WYNXMSXXEB6KN",
"status": "monitoring",
"updated_at": "2025-12-12T15:24:31Z"
},
{
"body": "We have identified the issue and are working towards a fix.",
"created_at": "2025-12-12T15:04:56Z",
"display_at": "2025-12-12T15:04:56Z",
"id": "01KC9HFXZANFMKDKEVNRAN3JTE",
"incident_id": "01KC9DNPNQ973WYNXMSXXEB6KN",
"status": "identified",
"updated_at": "2025-12-12T15:04:56Z"
},
{
"body": "We are aware that customers using SSO authentication to access DivvyHQ (Lytho Planner) may be experiencing issues. We are currently investigating.",
"created_at": "2025-12-12T13:58:11Z",
"display_at": "2025-12-12T13:58:11Z",
"id": "01KC9DNPNQKDYSS3GPC8KE08QR",
"incident_id": "01KC9DNPNQ973WYNXMSXXEB6KN",
"status": "investigating",
"updated_at": "2025-12-12T13:58:11Z"
}
],
"name": "Some SSO Users May Have Trouble Logging In",
"page_id": "01K38YB3PFC5MYJPM1QVCKFZB0",
"resolved_at": "2025-12-12T16:55:24Z",
"status": "resolved",
"updated_at": "2026-03-12T18:15:42Z"
},
{
"created_at": "2025-12-04T17:05:32Z",
"id": "01KBN5702D9J7E71J8A9N22KP3",
"impact": "minor",
"incident_updates": [
{
"body": "This issue has been resolved and Workflow is now functioning as expected. We have identified a longer term solution to prevent this from occurring in the future.",
"created_at": "2025-12-04T18:04:06Z",
"display_at": "2025-12-04T18:04:06Z",
"id": "01KBN8J7JSCV5CRHG2M4DBNY7N",
"incident_id": "01KBN5702D9J7E71J8A9N22KP3",
"status": "resolved",
"updated_at": "2025-12-04T18:04:06Z"
},
{
"body": "A fix has been published for this issue and we are monitoring its status.",
"created_at": "2025-12-04T17:53:33Z",
"display_at": "2025-12-04T17:53:33Z",
"id": "01KBN7YY18VJ0A2AGT35DVMPBB",
"incident_id": "01KBN5702D9J7E71J8A9N22KP3",
"status": "monitoring",
"updated_at": "2025-12-04T17:53:33Z"
},
{
"body": "We have identified the issue are are working towards a fix.",
"created_at": "2025-12-04T17:34:13Z",
"display_at": "2025-12-04T17:34:13Z",
"id": "01KBN6VGP4950PMFBS6S1MXDNG",
"incident_id": "01KBN5702D9J7E71J8A9N22KP3",
"status": "identified",
"updated_at": "2025-12-04T17:34:13Z"
},
{
"body": "We are aware that Lytho is currently experiencing issues and are currently investigating.",
"created_at": "2025-12-04T17:05:32Z",
"display_at": "2025-12-04T17:05:32Z",
"id": "01KBN5702DZFHC5PWAKFN3HVDP",
"incident_id": "01KBN5702D9J7E71J8A9N22KP3",
"status": "investigating",
"updated_at": "2025-12-04T17:05:32Z"
}
],
"name": "Workflow Intermittent Availability",
"page_id": "01K38YB3PFC5MYJPM1QVCKFZB0",
"resolved_at": "2025-12-04T18:04:06Z",
"status": "resolved",
"updated_at": "2026-03-12T18:15:42Z"
},
{
"created_at": "2025-11-18T14:31:25Z",
"id": "01KABP1A66FRHY6VGFK5FX7PDC",
"impact": "minor",
"incident_updates": [
{
"body": "Cloudflare has [confirmed](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) that majority of impact has now resolved, and we’re seeing that Tempo thumbnails and publications have recovered.",
"created_at": "2025-11-18T15:05:29Z",
"display_at": "2025-11-18T15:05:29Z",
"id": "01KABQZPDV1FPNFF3QEYVXNV69",
"incident_id": "01KABP1A66FRHY6VGFK5FX7PDC",
"status": "resolved",
"updated_at": "2025-11-18T15:05:29Z"
},
{
"body": "Cloudflare has announced a fix has been published for this issue and we are monitoring its status. There are still intermittent errors loading thumbnails for some users. We're continuing to monitor the situation, and will keep providing updates.\n\n\n",
"created_at": "2025-11-18T14:54:38Z",
"display_at": "2025-11-18T14:54:38Z",
"id": "01KABQBTKPB31RG2CWX3XTWEQY",
"incident_id": "01KABP1A66FRHY6VGFK5FX7PDC",
"status": "monitoring",
"updated_at": "2025-11-18T14:54:38Z"
},
{
"body": "We're continuing to monitor impact from an ongoing incident with Cloudflare, who has updated their status page [here](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7).\n\nWe're seeing intermittent errors in Tempo for some users, including errors with thumbnail previews and publications. We're continuing to monitor the situation, and will provide further updates soon.",
"created_at": "2025-11-18T14:31:25Z",
"display_at": "2025-11-18T14:31:25Z",
"id": "01KABP1A66WBVCM5QRFEJHA4BK",
"incident_id": "01KABP1A66FRHY6VGFK5FX7PDC",
"status": "identified",
"updated_at": "2025-11-18T14:31:39Z"
}
],
"name": "Minor impact from Cloudflare outage",
"page_id": "01K38YB3PFC5MYJPM1QVCKFZB0",
"resolved_at": "2025-11-18T15:05:29Z",
"status": "resolved",
"updated_at": "2026-03-12T18:15:42Z"
},
{
"created_at": "2025-10-20T09:14:38Z",
"id": "01K80ECD3CDMMPR9G8WY0NF50M",
"impact": "major",
"incident_updates": [
{
"body": "AWS has declared their incident resolved. Lytho is back to being fully operational. This issue has been resolved.",
"created_at": "2025-10-20T22:58:27Z",
"display_at": "2025-10-20T22:58:27Z",
"id": "01K81XGW9WMKEGM9YHW6FSD0QG",
"incident_id": "01K80ECD3CDMMPR9G8WY0NF50M",
"status": "resolved",
"updated_at": "2025-10-20T22:58:27Z"
},
{
"body": "Lytho DAM is seeing operational recovery and we're seeing success throughout Lytho Workflow, DAM, and Reviews now. AWS has not yet reported full recovery, so we'll continue to monitor until they do.",
"created_at": "2025-10-20T20:49:08Z",
"display_at": "2025-10-20T20:49:08Z",
"id": "01K81P42SA4N8SDSF7F3R61NSS",
"incident_id": "01K80ECD3CDMMPR9G8WY0NF50M",
"status": "monitoring",
"updated_at": "2025-10-20T20:49:08Z"
},
{
"body": "Lytho Workflow and Reviews are seeing operational recovery. We continue to work to restore services for Lytho DAM. ",
"created_at": "2025-10-20T19:52:30Z",
"display_at": "2025-10-20T19:52:30Z",
"id": "01K81JWCS0PF8S1DK1AFSSAKC7",
"incident_id": "01K80ECD3CDMMPR9G8WY0NF50M",
"status": "monitoring",
"updated_at": "2025-10-20T19:52:30Z"
},
{
"body": "AWS is reporting recovery of their services. We are seeing recovery in impacted areas of Lytho as well. We will continue to work to restore connectivity where it's missing. Thank you for your patience in the meantime.",
"created_at": "2025-10-20T19:22:29Z",
"display_at": "2025-10-20T19:22:29Z",
"id": "01K81H5DVFPKW96RZEMCVVVQ66",
"incident_id": "01K80ECD3CDMMPR9G8WY0NF50M",
"status": "monitoring",
"updated_at": "2025-10-20T19:22:29Z"
},
{
"body": "We continue to work with AWS to restore full functionality to all Lytho products for customers, but there has been no significant change since our last update. We'll continue to monitor the situation and take action when necessary to keep Lytho online.",
"created_at": "2025-10-20T18:25:15Z",
"display_at": "2025-10-20T18:25:15Z",
"id": "01K81DWKXMKJJPF82WYJTSG1P9",
"incident_id": "01K80ECD3CDMMPR9G8WY0NF50M",
"status": "monitoring",
"updated_at": "2025-10-20T18:25:15Z"
},
{
"body": "AWS is taking steps to mitigate the issues they're seeing, which continues to have downstream effects on Lytho products. Our engineering team continues to monitor and fix issues as they become apparent, but we remain reliant on AWS updates before we can reach a full resolution.",
"created_at": "2025-10-20T17:27:00Z",
"display_at": "2025-10-20T17:27:00Z",
"id": "01K81AHZH96MFPT4B2AR92M20T",
"incident_id": "01K80ECD3CDMMPR9G8WY0NF50M",
"status": "monitoring",
"updated_at": "2025-10-20T17:27:00Z"
},
{
"body": "We continue to work alongside our cloud provider to bring all affected components back to an operational state, but we remain reliant on AWS updates for the time being.",
"created_at": "2025-10-20T16:33:52Z",
"display_at": "2025-10-20T16:33:51Z",
"id": "01K817GNB47QHZ5S0DKKN7DMFS",
"incident_id": "01K80ECD3CDMMPR9G8WY0NF50M",
"status": "monitoring",
"updated_at": "2025-10-20T16:33:52Z"
},
{
"body": "There has been no significant change since our previous update. Our teams remain actively engaged in investigation and mitigation efforts, and we will share additional updates as soon as progress is made on our public cloud provider outage. ",
"created_at": "2025-10-20T15:36:16Z",
"display_at": "2025-10-20T15:36:16Z",
"id": "01K814775469N65NDPHT3TJ8MH",
"incident_id": "01K80ECD3CDMMPR9G8WY0NF50M",
"status": "monitoring",
"updated_at": "2025-10-20T15:36:16Z"
},
{
"body": "We’re currently investigating new issues affecting parts of our service. These appear to be related to our underlying cloud infrastructure provider. Our team is working to mitigate impact and restore normal operation as quickly as possible. We’ll share updates as more information becomes available.",
"created_at": "2025-10-20T14:26:16Z",
"display_at": "2025-10-20T14:26:16Z",
"id": "01K8107116E814XV3KF09X2SZP",
"incident_id": "01K80ECD3CDMMPR9G8WY0NF50M",
"status": "monitoring",
"updated_at": "2025-10-20T14:26:16Z"
},
{
"body": "Recovery continues across affected services, and we are seeing steady improvement. Our teams are monitoring closely to ensure full restoration and stability. We will share another update once recovery is complete or as new information becomes available.",
"created_at": "2025-10-20T12:34:50Z",
"display_at": "2025-10-20T12:34:50Z",
"id": "01K80STZQ5BDBGTMCRPB5JY99H",
"incident_id": "01K80ECD3CDMMPR9G8WY0NF50M",
"status": "monitoring",
"updated_at": "2025-10-20T12:34:50Z"
},
{
"body": "Most services are recovering, and we are working to ensure full stability. \nWe will share another update once recovery is complete.",
"created_at": "2025-10-20T10:54:42Z",
"display_at": "2025-10-20T10:54:42Z",
"id": "01K80M3N44ZABFX78CDWBAKASK",
"incident_id": "01K80ECD3CDMMPR9G8WY0NF50M",
"status": "monitoring",
"updated_at": "2025-10-20T10:54:42Z"
},
{
"body": "We continue to observe recovery across most of the affected services. We continue to work towards full resolution and will provide updates as we have more information to share.",
"created_at": "2025-10-20T10:13:04Z",
"display_at": "2025-10-20T10:13:04Z",
"id": "01K80HQD73Z4K2PPKQY95P9RKH",
"incident_id": "01K80ECD3CDMMPR9G8WY0NF50M",
"status": "monitoring",
"updated_at": "2025-10-20T10:13:04Z"
},
{
"body": "We are seeing significant signs of recovery. Most requests should now be succeeding, but we will keep this incident open until we can rest assured functionality is fully restored. ",
"created_at": "2025-10-20T09:45:38Z",
"display_at": "2025-10-20T09:45:38Z",
"id": "01K80G567W9RRH8RPT58KP33SB",
"incident_id": "01K80ECD3CDMMPR9G8WY0NF50M",
"status": "monitoring",
"updated_at": "2025-10-20T09:45:38Z"
},
{
"body": "We’re currently experiencing an outage that’s affecting parts of our service.\n\nThe issue is related to a broader outage with one of our infrastructure providers (AWS). \n\nWe are actively monitoring their recovery efforts closely and will restore full functionality as soon as possible.\n\nWe will continue to post updates here as more information becomes available.",
"created_at": "2025-10-20T09:14:38Z",
"display_at": "2025-10-20T09:14:38Z",
"id": "01K80ECD3CER5FWJPYDC9DFS4P",
"incident_id": "01K80ECD3CDMMPR9G8WY0NF50M",
"status": "monitoring",
"updated_at": "2025-10-20T09:17:52Z"
}
],
"name": "Partial services outage",
"page_id": "01K38YB3PFC5MYJPM1QVCKFZB0",
"resolved_at": "2025-10-20T22:58:27Z",
"status": "resolved",
"updated_at": "2026-03-12T18:15:42Z"
},
{
"created_at": "2025-10-01T16:26:45Z",
"id": "01K6G9HZKSQS9T97D9PR50TTZ8",
"impact": "major",
"incident_updates": [
{
"body": "This issue has been resolved",
"created_at": "2025-10-01T16:26:45Z",
"display_at": "2025-09-22T19:30:00Z",
"id": "01K6G9HZKS92VXQS5HK1MQFSGR",
"incident_id": "01K6G9HZKSQS9T97D9PR50TTZ8",
"status": "resolved",
"updated_at": "2025-10-01T16:31:30Z"
},
{
"body": "A fix has been published for this issue and we are monitoring its status.",
"created_at": "2025-10-01T16:26:45Z",
"display_at": "2025-09-22T19:00:00Z",
"id": "01K6G9HZKSG6TNFJVJNZFPPK3A",
"incident_id": "01K6G9HZKSQS9T97D9PR50TTZ8",
"status": "monitoring",
"updated_at": "2025-10-01T16:31:17Z"
},
{
"body": "We have identified the issue are are working towards a fix.",
"created_at": "2025-10-01T16:26:45Z",
"display_at": "2025-09-22T14:30:00Z",
"id": "01K6G9HZKSTAADG9AYCMDF46R3",
"incident_id": "01K6G9HZKSQS9T97D9PR50TTZ8",
"status": "identified",
"updated_at": "2025-10-01T16:31:11Z"
},
{
"body": "We are aware that Lytho DAM AI Search is currently experiencing issues and are currently investigating.",
"created_at": "2025-10-01T16:26:45Z",
"display_at": "2025-09-22T10:30:00Z",
"id": "01K6G9HZKSQFRFEK8PVT5RCQEH",
"incident_id": "01K6G9HZKSQS9T97D9PR50TTZ8",
"status": "investigating",
"updated_at": "2025-10-01T16:30:59Z"
}
],
"name": "DAM AI-Search down",
"page_id": "01K38YB3PFC5MYJPM1QVCKFZB0",
"resolved_at": "2025-09-22T19:30:00Z",
"status": "resolved",
"updated_at": "2026-03-12T18:15:42Z"
}
],
"page": {
"id": "01K38YB3PFC5MYJPM1QVCKFZB0",
"name": "Lytho",
"updated_at": "2026-04-27T14:54:55Z",
"url": "https://status.lytho.com/"
}
}