Snapshot 29660
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{
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{
"end_time": "2026-10-31T23:59:59-07:00",
"months": [
{
"incidents": [
{
"code": "dsr3jh215bmr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - EPL and Dedicated Environment Off Schedule Maintenance to address a issue",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e19:01\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PDT"
}
],
"name": "October",
"year": 2026
},
{
"incidents": [
{
"code": "79xpcy2l82wy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e19:02\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "34450gtwfmbr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Data Connect Maintenance Preparation for October 15th Backend Update",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e PDT"
},
{
"code": "md0b72bvx0xx",
"impact": "maintenance",
"message": "The scheduled maintenance has been canceled and will be rescheduled for another time.",
"name": "[Scheduled] InstaScreen and QuickApp Pro/QuickLease Pro Scheduled Maintenance [TazWorks]",
"timestamp": "Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e14:40\u003c/var\u003e PDT"
},
{
"code": "n3q2x3s6v3z0",
"impact": "major",
"message": "This incident has been resolved.",
"name": "ML Opening - FIS BizChex issues",
"timestamp": "Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e12:28\u003c/var\u003e - \u003cvar data-var='time'\u003e14:06\u003c/var\u003e PDT"
},
{
"code": "g6z8k0nv8ny1",
"impact": "major",
"message": "The underlying storage account issue has been successfully resolved by our support team at Databricks who have been working with our engineering team. Data Connect service is now fully operational and all affected tables are once again accessible.",
"name": "Data Connect and Partner Connect Service Outage",
"timestamp": "Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e12:27\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e07:13\u003c/var\u003e PDT"
},
{
"code": "bmf4fcdwq3tf",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Partner Connect Data Refresh Delay",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e06:09\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e06:15\u003c/var\u003e PDT"
},
{
"code": "8x2r4fvhnzjy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Engage Scheduled Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "8hbf8jv4nmp2",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Partner Connect Partial Data Refresh Delay",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e05:56\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e06:04\u003c/var\u003e PDT"
},
{
"code": "b9t76sc104kx",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Partner Connect Service Outage",
"timestamp": "Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e06:40\u003c/var\u003e - \u003cvar data-var='time'\u003e10:22\u003c/var\u003e PDT"
},
{
"code": "wmfbjbnsc6n0",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Data Connect Service Outage",
"timestamp": "Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e05:47\u003c/var\u003e - \u003cvar data-var='time'\u003e10:22\u003c/var\u003e PDT"
},
{
"code": "xh6jwqv0xq8b",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Meridianlink Consumer - Error on locked applications",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e07:03\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e06:37\u003c/var\u003e PDT"
},
{
"code": "j7mkm8p15j3g",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e19:01\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PDT"
},
{
"code": "1d6bg1hdsczk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance to resolve locked app issue",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "r8rhjsc65jf0",
"impact": "minor",
"message": "Insight Mortgage data source data is now refreshed, please reach out if there are any issues!",
"name": "MeridianLink Insight for Mortgage Data Refresh Delay",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e09:48\u003c/var\u003e - \u003cvar data-var='time'\u003e13:08\u003c/var\u003e PDT"
},
{
"code": "5myydsylk1f4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "5n8y4d7lz7zf",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Salesforce Latency",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e06:02\u003c/var\u003e - \u003cvar data-var='time'\u003e06:55\u003c/var\u003e PDT"
},
{
"code": "wp2rfkcd4gwp",
"impact": "major",
"message": "We can confirm that the Data Connect outage that was affecting your data pulls is now resolved. Our engineering and infrastructure teams worked with Databricks to identify and fix the underlying problem.\n \nWhat You Need to Do:\nPlease rerun your pipelines this morning to pull in any data that was missed during the outage from yesterday and today.\n \nIf you run into any issues or have questions, please contact us through our Meridianlink Support Portal.\n\nWe apologize for the disruption and appreciate your patience as we worked towards a resolution.",
"name": "Data Connect - Data Refresh Delay",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e06:35\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e07:20\u003c/var\u003e PDT"
},
{
"code": "bszxx1zc6nt7",
"impact": "minor",
"message": "Insight Consumer and Opening data source data is now refreshed, please reach out if there are any issues!",
"name": "Meridianlink Insight Consumer and Opening- Data Refresh Delay",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e12:11\u003c/var\u003e - \u003cvar data-var='time'\u003e14:30\u003c/var\u003e PDT"
},
{
"code": "q06jzd5js5j0",
"impact": "minor",
"message": "Insight Consumer and Opening data source data is now refreshed, please reach out if there are any issues!",
"name": "Meridianlink Insight Consumer and Opening- Data Refresh Delay",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e10:49\u003c/var\u003e - \u003cvar data-var='time'\u003e17:06\u003c/var\u003e PDT"
},
{
"code": "b7d2121g1wpd",
"impact": "minor",
"message": "Dealertrack has informed us that the issue has been resolved. As of approximately 11:30 AM EST, services should be functioning normally.\n\nPlease review and let us know if you continue to experience any issues.",
"name": "Dealertrack Issue",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e07:36\u003c/var\u003e - \u003cvar data-var='time'\u003e10:19\u003c/var\u003e PDT"
},
{
"code": "y02bvgk3hw91",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "cmrtgk2vcwr5",
"impact": "minor",
"message": "Partner Connect data is now refreshed, please reach out if there are any issues!",
"name": "Partner Connect Data Refresh Delay",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e06:45\u003c/var\u003e - \u003cvar data-var='time'\u003e09:54\u003c/var\u003e PDT"
},
{
"code": "nk5kx0wj26wm",
"impact": "minor",
"message": "Partner Connect data is now refreshed, please reach out if there are any issues!\n\nRoot Cause Assessment: The upstream ingestion process exceeded its typical processing window due to increased data volume from a recent onboarding, we are working with internal teams to ensure this does not occur in the future.",
"name": "Partner Connect Data Refresh Delay",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:16\u003c/var\u003e - \u003cvar data-var='time'\u003e09:50\u003c/var\u003e PDT"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "27lg76p6ksjd",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening - Experian Credit Pull Issues",
"timestamp": "Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e15:28\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e09:45\u003c/var\u003e PDT"
},
{
"code": "2w7gw66xg741",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance and Quarterly Update",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PDT"
},
{
"code": "3pw6k51lwp4q",
"impact": "minor",
"message": "Partner Connect data is now refreshed, please reach out if there are any issues!",
"name": "Partner Connect Data Refresh Delay",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e05:57\u003c/var\u003e - \u003cvar data-var='time'\u003e08:36\u003c/var\u003e PDT"
},
{
"code": "d3k3hlsqz5cm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "hhqhvls70t3c",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] MCL - Mortgage Credit Link - Important Notice: Scheduled System Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e17:30\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e07:30\u003c/var\u003e PDT"
},
{
"code": "jnrj462xjf3g",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Consumer Equifax OFAC Alerts Error messsage",
"timestamp": "Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e15:28\u003c/var\u003e - \u003cvar data-var='time'\u003e15:56\u003c/var\u003e PDT"
},
{
"code": "ywnhtdl6fcy8",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening - CS Server Report Not Found Message",
"timestamp": "Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e08:10\u003c/var\u003e - \u003cvar data-var='time'\u003e08:45\u003c/var\u003e PDT"
},
{
"code": "snq9zydmb5j6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Partner Connect - Backend Security Updates",
"timestamp": "Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e14:30\u003c/var\u003e - \u003cvar data-var='time'\u003e17:30\u003c/var\u003e PDT"
},
{
"code": "lm1xsh665zdy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
}
],
"name": "August",
"year": 2026
}
],
"start_time": "2026-08-01T00:00:00-07:00",
"time_zone": "Pacific Time (US \u0026 Canada)"
},
{
"end_time": "2026-07-31T23:59:59-07:00",
"months": [
{
"incidents": [
{
"code": "4l745lb6dfp3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PDT"
},
{
"code": "n2ry31bxn4k2",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening - Authorize.net Funding Errors",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e07:51\u003c/var\u003e - \u003cvar data-var='time'\u003e15:35\u003c/var\u003e PDT"
},
{
"code": "z2bncyvndfcr",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening - Core Booking Errors",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e08:36\u003c/var\u003e - \u003cvar data-var='time'\u003e14:15\u003c/var\u003e PDT"
},
{
"code": "ms39s54pxrms",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening - Experian Bureau Pull Issues - Bureau is Not Available",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e08:27\u003c/var\u003e - \u003cvar data-var='time'\u003e14:14\u003c/var\u003e PDT"
},
{
"code": "dlyqrnhfwssk",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening - IMM eSigning Errors",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e08:44\u003c/var\u003e - \u003cvar data-var='time'\u003e14:14\u003c/var\u003e PDT"
},
{
"code": "gb9hxm5xvzcd",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening - AppPortal Loading Issues",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:14\u003c/var\u003e PDT"
},
{
"code": "20j87kp7gmbg",
"impact": "minor",
"message": "The refresh is now available, please re-run your pipeline. \n\nWe apologize for the inconvenience this caused to your daily processes today. \n\nPlease reach out via support if you run into any issues.",
"name": "Data Connect Refresh Delay",
"timestamp": "Jul \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e20:54\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e12:25\u003c/var\u003e PDT"
},
{
"code": "khpz3708m56w",
"impact": "major",
"message": "Data Connect is now operational.\n\nWe apologize for the inconvenience this caused to your daily processes today. \n\nPlease reach out via support if you run into any issues.",
"name": "Data Connect Service Outage",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e08:45\u003c/var\u003e - \u003cvar data-var='time'\u003e12:24\u003c/var\u003e PDT"
},
{
"code": "sy7qsvtv78kg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "9k7pngznzq32",
"impact": "minor",
"message": "Our IT team has implemented additional firewall whitelisting for a new URL provided by Experian, which has resolved the recent connectivity issues.\n\nAction required for offsite clients: Please have your IT team open your firewall to allow communication to/from gateway.experian.com.\n\nIf you continue to experience issues after making this change, please reach out to our support team.",
"name": "ML Consumer - Connection error occurs with Precise ID",
"timestamp": "Jul \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e06:55\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e12:21\u003c/var\u003e PDT"
},
{
"code": "jsfg1n0522kd",
"impact": "major",
"message": "We received confirmation from DataLink/Compass/Transunion that the issue has been fixed on their side",
"name": "TazWorks: DataLink/Compass/Transunion MVR Results not Returning",
"timestamp": "Jul \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e09:34\u003c/var\u003e - \u003cvar data-var='time'\u003e13:18\u003c/var\u003e PDT"
},
{
"code": "z2k040nnlrj1",
"impact": "major",
"message": "DocuSign has resolved this one their end: https://status.docusign.com/incidents/1tjv34l5z9mx",
"name": "ML Consumer/Opening - DocuSign Authentication Issue",
"timestamp": "Jul \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e11:15\u003c/var\u003e - \u003cvar data-var='time'\u003e15:14\u003c/var\u003e PDT"
},
{
"code": "y4b6dg87v38f",
"impact": "minor",
"message": "The refresh is now available, clients may notice multiple extraction run dates for 7/9-710. \n\nWe apologize for the inconvenience this caused to your daily processes today. \n\nPlease reach out via support if you run into any issues.",
"name": "Data Connect Data Refresh Delay",
"timestamp": "Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e06:35\u003c/var\u003e - \u003cvar data-var='time'\u003e16:31\u003c/var\u003e PDT"
},
{
"code": "g70j9z4fmv81",
"impact": "minor",
"message": "Partner Connect data is now refreshed, please reach out if there are any issues!",
"name": "Partner Connect Data Refresh Delay",
"timestamp": "Jul \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e06:32\u003c/var\u003e - \u003cvar data-var='time'\u003e13:42\u003c/var\u003e PDT"
},
{
"code": "q0tzwy0md18z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "sbnbl4cndtg0",
"impact": "minor",
"message": "Missing column is now available, tomorrows refresh will bring in missing data.\n\nWe apologize for the inconvenience caused! Please reach out via support for any issues.",
"name": "Missing CREDIT_CARD_BOOKING_DATE_UTC column in DA_CC_SPECIFIC_LOAN_INFO table | Data Connect",
"timestamp": "Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e08:39\u003c/var\u003e - \u003cvar data-var='time'\u003e15:31\u003c/var\u003e PDT"
},
{
"code": "q4bp5t1283tk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Data Connect - Backend Security Updates",
"timestamp": "Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e PDT"
},
{
"code": "4jwgd7sg4m7s",
"impact": "none",
"message": "The issue has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"name": "MeridianLink Mortgage - Pipeline Display Issue",
"timestamp": "Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e09:38\u003c/var\u003e - \u003cvar data-var='time'\u003e11:43\u003c/var\u003e PDT"
},
{
"code": "tz0m2f0rf1w2",
"impact": "none",
"message": "The issue has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"name": "MeridianLink PriceMyLoan - rates delayed today",
"timestamp": "Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:58\u003c/var\u003e PDT"
}
],
"name": "July",
"year": 2026
},
{
"incidents": [
{
"code": "6sjwld438qvq",
"impact": "minor",
"message": "Partner Connect data is now refreshed, please reach out if there are any issues!",
"name": "Partner Connect Data Refresh Delay",
"timestamp": "Jun \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e05:56\u003c/var\u003e - \u003cvar data-var='time'\u003e11:08\u003c/var\u003e PDT"
},
{
"code": "qmpyx99dbsyy",
"impact": "minor",
"message": "The full table reload for da_cc_specific_loan_info is now complete and data is available for all clients. If you have not already re-run your process, you may do so now or continue to pull data as normal in tomorrow's extraction.\n\nThank you for your patience.",
"name": "Data Connect da_cc_specific_loan_info table not refreshed",
"timestamp": "Jun \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e10:50\u003c/var\u003e - \u003cvar data-var='time'\u003e16:41\u003c/var\u003e PDT"
},
{
"code": "2w786b985h6x",
"impact": "minor",
"message": "Partner Connect data is now refreshed, please reach out if there are any issues!",
"name": "Partner Connect Data Refresh Delay",
"timestamp": "Jun \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e06:37\u003c/var\u003e - \u003cvar data-var='time'\u003e10:25\u003c/var\u003e PDT"
},
{
"code": "y6tjpqn6xw69",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "1gwmjj8cd2qb",
"impact": "minor",
"message": "Partner Connect vendors are now able to see decrypted SSNs in the pipeline.",
"name": "Encrypted SSN Values Displayed in Partner Connect Tables",
"timestamp": "Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e13:35\u003c/var\u003e - \u003cvar data-var='time'\u003e13:49\u003c/var\u003e PDT"
},
{
"code": "91mtt1lrq6tx",
"impact": "minor",
"message": "Partner Connect vendors are now able to see decrypted SSNs in the pipeline.",
"name": "Encrypted SSN Values Displayed in Data Connect and Partner Connect Tables",
"timestamp": "Jun \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e13:31\u003c/var\u003e PDT"
},
{
"code": "jww2c16kbx6c",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Problems with Experian credit reports",
"timestamp": "Jun \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e08:48\u003c/var\u003e - \u003cvar data-var='time'\u003e09:22\u003c/var\u003e PDT"
},
{
"code": "xpf58k3d3pfk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e01:01\u003c/var\u003e PDT"
},
{
"code": "rtrrbmgjpn24",
"impact": "minor",
"message": "The issue affecting Insight data refresh has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"name": "ML Consumer/Opening Insight - Data Refresh Delay",
"timestamp": "Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e05:43\u003c/var\u003e - \u003cvar data-var='time'\u003e08:42\u003c/var\u003e PDT"
},
{
"code": "zsw260mk02tg",
"impact": "minor",
"message": "Vanilla has resolved the issue. All Consumer environments have been successfully tested and are now working as expected.",
"name": "ML Community - Unauthorized Request error.",
"timestamp": "Jun \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e07:56\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e10:11\u003c/var\u003e PDT"
},
{
"code": "g8knyv6wny3q",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Partner Connect Data Refresh Delay",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e06:09\u003c/var\u003e - \u003cvar data-var='time'\u003e12:44\u003c/var\u003e PDT"
},
{
"code": "tzbwywl57nlm",
"impact": "none",
"message": "The issue has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"name": "MeridianLink Mortgage and OpenClose Support Phone System Issues",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e07:50\u003c/var\u003e - \u003cvar data-var='time'\u003e11:39\u003c/var\u003e PDT"
},
{
"code": "g44sslg8y1k6",
"impact": "minor",
"message": "There shouldn’t be any further issues. \nWe will also continue to monitor for any further occurrences and keep you informed of progress.",
"name": "DecisionLender – Duplicate Applications with RouteOne",
"timestamp": "Jun \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e10:53\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e09:11\u003c/var\u003e PDT"
},
{
"code": "vfr7p59qk889",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer / Opening / Portal / Access - Shared Production - Scheduled Release Delay for June #1 Update",
"timestamp": "Jun \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e09:53\u003c/var\u003e - \u003cvar data-var='time'\u003e10:00\u003c/var\u003e PDT"
},
{
"code": "myln81qy2w93",
"impact": "none",
"message": "The issue has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"name": "PriceMyLoan - rates for Paramount Residential Mortgage are delayed",
"timestamp": "Jun \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e11:08\u003c/var\u003e - \u003cvar data-var='time'\u003e13:33\u003c/var\u003e PDT"
},
{
"code": "7bj7m4f2md4m",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Portal Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e18:30\u003c/var\u003e - \u003cvar data-var='time'\u003e19:30\u003c/var\u003e PDT"
},
{
"code": "p9810rf50v91",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Partner Connect - Data Refresh Delay",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e13:48\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e13:39\u003c/var\u003e PDT"
},
{
"code": "j8fblv7g4qtk",
"impact": "none",
"message": "The issue has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"name": "PriceMyLoan - rates for Paramount Residential Mortgage are delayed",
"timestamp": "Jun \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e08:40\u003c/var\u003e - \u003cvar data-var='time'\u003e10:00\u003c/var\u003e PDT"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "4lhy7zzn7t0h",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening: Latency on the Shared Production Servers",
"timestamp": "May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e05:59\u003c/var\u003e - May \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e PDT"
},
{
"code": "gjwkg46b11j1",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening: Shared Production - Missing Resolve Fraud Option for IVL Apps",
"timestamp": "May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e05:52\u003c/var\u003e - May \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e PDT"
},
{
"code": "w2k0g5vr0k9j",
"impact": "minor",
"message": "The pipeline refresh has completed successfully, and all Partner Connect data is now fully up to date for affected partners. \n\nOur team will continue monitoring the pipeline to ensure the next scheduled refresh runs as expected. At this time, no further issues are anticipated.\n\nWe appreciate your patience while we worked through this issue.",
"name": "Partner Connect - Data Refresh Delay",
"timestamp": "May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e06:09\u003c/var\u003e - \u003cvar data-var='time'\u003e17:55\u003c/var\u003e PDT"
},
{
"code": "zc3bsrz1s108",
"impact": "minor",
"message": "This issue has been resolved.",
"name": "Mortgage Access - clients reporting spouse data removed upon loan submission",
"timestamp": "May \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e12:39\u003c/var\u003e - May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e07:52\u003c/var\u003e PDT"
},
{
"code": "tb04ltfr2mxy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "hhcydd20tb4s",
"impact": "major",
"message": "This incident has been resolved.",
"name": "TazInsights is current down",
"timestamp": "May \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e10:41\u003c/var\u003e - \u003cvar data-var='time'\u003e13:27\u003c/var\u003e PDT"
},
{
"code": "ctpk6plqd8l2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance And Quarterly Release",
"timestamp": "May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PDT"
},
{
"code": "plqmtfb9zg7m",
"impact": "none",
"message": "This issue was resolved with a hot fix the night of 5/20/26.",
"name": "MeridianLink Mortgage - Error When Saving Workflow Drafts",
"timestamp": "May \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e11:09\u003c/var\u003e - May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e09:43\u003c/var\u003e PDT"
},
{
"code": "xpwxcl0q1mnc",
"impact": "none",
"message": "This has been resolved. Rates are now current for Plains Commerce Bank.",
"name": "PriceMyLoan - rates for Plains Commerce Bank are delayed",
"timestamp": "May \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e10:53\u003c/var\u003e - \u003cvar data-var='time'\u003e11:33\u003c/var\u003e PDT"
},
{
"code": "24wd943807f5",
"impact": "major",
"message": "This issue has been resolved and confirmed.",
"name": "Decision Lender 4 Production– Reports Sitting in a Queued Status",
"timestamp": "May \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e07:13\u003c/var\u003e - \u003cvar data-var='time'\u003e07:35\u003c/var\u003e PDT"
},
{
"code": "msxm5l8pswhl",
"impact": "major",
"message": "The issue has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"name": "ML Consumer/Opening - LIVE.CONSUMER server performance issues",
"timestamp": "May \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e11:04\u003c/var\u003e - \u003cvar data-var='time'\u003e15:15\u003c/var\u003e PDT"
},
{
"code": "qbf6jqxgnkqv",
"impact": "minor",
"message": "The issue affecting MagicWrighter has been resolved, and all services are operating normally. \n\nThank you for your patience while this issue was addressed. If you continue to experience any problems, please contact Support.",
"name": "MagicWrighter ACH Funding Error - System.Net.WebException: The remote server returned an error: (405) Method Not Allowed.",
"timestamp": "May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e08:26\u003c/var\u003e - \u003cvar data-var='time'\u003e10:46\u003c/var\u003e PDT"
},
{
"code": "p5ll8vx1zn1t",
"impact": "major",
"message": "This issue has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"name": "ML Consumer/Opening - Errors when sending documents via IMM",
"timestamp": "Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e10:23\u003c/var\u003e - May \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e10:27\u003c/var\u003e PDT"
}
],
"name": "May",
"year": 2026
}
],
"start_time": "2026-05-01T00:00:00-07:00",
"time_zone": "Pacific Time (US \u0026 Canada)"
},
{
"end_time": "2026-04-30T23:59:59-07:00",
"months": [
{
"incidents": [
{
"code": "chyp41y10nts",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance to resolve IMM docs issues",
"timestamp": "Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "26ljp77j2ps8",
"impact": "minor",
"message": "The pipeline refresh has completed successfully, and all Partner Connect data is now fully up to date for affected partners. \n\nOur team will continue monitoring the pipeline to ensure the next scheduled refresh runs as expected. At this time, no further issues are anticipated.\n\nWe appreciate your patience while we worked through this issue.",
"name": "Partner Connect- Data Refresh Delay",
"timestamp": "Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e09:52\u003c/var\u003e - \u003cvar data-var='time'\u003e18:07\u003c/var\u003e PDT"
},
{
"code": "pgw90y62s2hq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Apr \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "x7pdk4vn3hs8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - URGENT Dedicated Environment Maintenance to maintain RouteOne integration",
"timestamp": "Apr \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "1rb9x5c6jp9g",
"impact": "major",
"message": "This incident has been resolved.",
"name": "TazWorks Insights Connectivity issue",
"timestamp": "Apr \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e10:06\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e08:09\u003c/var\u003e PDT"
},
{
"code": "hlhczkgs7qs3",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "MCL - Tax Transcripts may not be downloading",
"timestamp": "Apr \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e07:17\u003c/var\u003e - \u003cvar data-var='time'\u003e13:19\u003c/var\u003e PDT"
},
{
"code": "9wnt54zvz88n",
"impact": "maintenance",
"message": "Scheduled maintenance has been completed.",
"name": "[Scheduled] Mortgage Credit Link (MCL) – Scheduled Infrastructure Improvements",
"timestamp": "Apr \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e03:06\u003c/var\u003e PDT"
},
{
"code": "yhrs2ckdv5db",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance",
"timestamp": "Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PDT"
},
{
"code": "ybf67r2l09zt",
"impact": "minor",
"message": "We’re happy to share that the data refresh pipeline issue referenced earlier has been resolved. Our engineering team has completed a successful refresh, and data is now available for the clients who were previously impacted by missing or incomplete data. Clients who experienced missing data may now re‑run their extraction processes.",
"name": "Meridianlink Data Connect: April 23, 2026 - Data Extraction Issue",
"timestamp": "Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e06:57\u003c/var\u003e - \u003cvar data-var='time'\u003e11:35\u003c/var\u003e PDT"
},
{
"code": "jw249qvw5028",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening, DecisionLender, MCL, TazWorks, OpenClose, ML Mortgage integration - Experian SYSTEM_UNAVAILABLE issues",
"timestamp": "Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e14:19\u003c/var\u003e - \u003cvar data-var='time'\u003e16:04\u003c/var\u003e PDT"
},
{
"code": "t0yflmrwgp11",
"impact": "minor",
"message": "The issue affecting Insight data refresh has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"name": "ML Consumer/Opening Insight - Data Refresh Delay",
"timestamp": "Apr \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e11:45\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e08:18\u003c/var\u003e PDT"
},
{
"code": "5lm949ypqxyv",
"impact": "none",
"message": "This incident has been resolved.",
"name": "MeridianLink Mortgage - Compliance Eagle - Inconsistent authorization error is occurring",
"timestamp": "Apr \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e14:59\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e09:54\u003c/var\u003e PDT"
},
{
"code": "38mbn9w11g9q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - URGENT Shared Production Environment Maintenance to resolve known issues",
"timestamp": "Apr \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "2nq27r27697j",
"impact": "none",
"message": "This has been resolved.",
"name": "MeridianLink PriceMyLoan: Ratesheet for PCB Wholesale is experiencing a processing delay",
"timestamp": "Apr \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e09:01\u003c/var\u003e - \u003cvar data-var='time'\u003e10:30\u003c/var\u003e PDT"
},
{
"code": "3wfhnkth5s1h",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Meridianlink Insight Consumer and Opening- Data Refresh Delay",
"timestamp": "Apr \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e04:12\u003c/var\u003e - \u003cvar data-var='time'\u003e05:51\u003c/var\u003e PDT"
},
{
"code": "9wmlb2h1vx8g",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Apr \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "skgs58nsx91h",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - URGENT Shared Production Environment Maintenance to resolve known issues",
"timestamp": "Apr \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "7czt26bmkrr7",
"impact": "none",
"message": "This has been resolved.",
"name": "MeridianLink PriceMyLoan FHLMC rate sheet processing delay",
"timestamp": "Apr \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e07:24\u003c/var\u003e - \u003cvar data-var='time'\u003e09:30\u003c/var\u003e PDT"
},
{
"code": "z2xfh19mjsd3",
"impact": "critical",
"message": "The issue affecting the Dashboards has been resolved, and all services are operating normally.\n\nThank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.",
"name": "ML Insight for Consumer/Opening - Dashboards Unable to Load",
"timestamp": "Apr \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e12:42\u003c/var\u003e - \u003cvar data-var='time'\u003e13:04\u003c/var\u003e PDT"
},
{
"code": "r6hgyc1wrpnj",
"impact": "major",
"message": "We received confirmation from Experian that the issue affecting Autocheck has been resolved.",
"name": "ML Consumer/Opening - Experian Autocheck issues",
"timestamp": "Apr \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e08:56\u003c/var\u003e - \u003cvar data-var='time'\u003e11:34\u003c/var\u003e PDT"
}
],
"name": "April",
"year": 2026
},
{
"incidents": [
{
"code": "tdptgrm1gl71",
"impact": "none",
"message": "This incident has been resolved.",
"name": "MeridianLink PriceMyLoan FHLMC rate sheet processing delay (vendor issue)",
"timestamp": "Mar \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e08:18\u003c/var\u003e - \u003cvar data-var='time'\u003e08:48\u003c/var\u003e PDT"
},
{
"code": "t6phhx0nrzn9",
"impact": "critical",
"message": "The Order Credit Screen issue has now been fixed.",
"name": "Order Credit Screen",
"timestamp": "Mar \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e06:44\u003c/var\u003e - \u003cvar data-var='time'\u003e06:58\u003c/var\u003e PDT"
},
{
"code": "vmcc44sgbj3t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance",
"timestamp": "Mar \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e19:01\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PDT"
},
{
"code": "ktfwnwqggn00",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance to resolve known issues",
"timestamp": "Mar \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "n8xrly2pfmw7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Mar \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PDT"
},
{
"code": "595yny01l1b3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - URGENT BETA Environment Maintenance to resolve known issues",
"timestamp": "Mar \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e08:41\u003c/var\u003e - \u003cvar data-var='time'\u003e09:28\u003c/var\u003e PDT"
},
{
"code": "8tc4hs8nzhpr",
"impact": "none",
"message": "This incident has been resolved.",
"name": "MLM - Batch Editor not working with Chrome Browser",
"timestamp": "Mar \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e11:01\u003c/var\u003e - \u003cvar data-var='time'\u003e14:40\u003c/var\u003e PDT"
},
{
"code": "5h20mxc64gxn",
"impact": "minor",
"message": "This issue is confirmed to be resolved. Systems are all functioning normally.",
"name": "ML Consumer Clients Report Issues with TransUnion Credit Pulls",
"timestamp": "Mar \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e07:26\u003c/var\u003e - \u003cvar data-var='time'\u003e09:26\u003c/var\u003e PST"
},
{
"code": "4fbtscn06hch",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Portal - Required Custom Questions Submitting Blank",
"timestamp": "Mar \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e07:52\u003c/var\u003e - \u003cvar data-var='time'\u003e14:15\u003c/var\u003e PST"
},
{
"code": "lws5gmdltbm2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Mar \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "0ph22yjg9cs0",
"impact": "none",
"message": "Resolved: As of 3:30 PM PT, our engineers have resolved this issue. Automated rate sheet loading is now functioning as expected, and we will continue to closely monitor performance. At this time, the incident is considered resolved. Thank you for your patience and understanding.",
"name": "MeridianLink PriceMyLoan ratesheet processing delays",
"timestamp": "Feb \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e08:18\u003c/var\u003e - \u003cvar data-var='time'\u003e17:50\u003c/var\u003e PST"
},
{
"code": "6lsfm8rwplpg",
"impact": "major",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening - PreciseID error",
"timestamp": "Feb \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e15:11\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e07:15\u003c/var\u003e PST"
},
{
"code": "bm2wblb17g5r",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - URGENT Shared Production Environment Maintenance to resolve known issues",
"timestamp": "Feb \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "75f5fdyggf3v",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Engage Routine Maitenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e - \u003cvar data-var='time'\u003e03:45\u003c/var\u003e PST"
},
{
"code": "8nmzdrl58chk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - EPL and Dedicated Environment Codebase Update and Security Maintenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e00:57\u003c/var\u003e PST"
},
{
"code": "73fqdrkcs64y",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "qdqkpd8v3swq",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening - Slowness on Secure Production",
"timestamp": "Feb \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e09:11\u003c/var\u003e - \u003cvar data-var='time'\u003e10:20\u003c/var\u003e PST"
},
{
"code": "8fxd37dpbr2b",
"impact": "critical",
"message": "The issue impacting Insight has been resolved. Please log out and log back in for the changes to take effect. We apologize for the inconvenience and appreciate your patience.",
"name": "Meridianlink Insight - Insight Access Rights Error Impacting Dashboards",
"timestamp": "Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e06:38\u003c/var\u003e - \u003cvar data-var='time'\u003e08:20\u003c/var\u003e PST"
},
{
"code": "k87kqtrbwb5r",
"impact": "minor",
"message": "This issue has been resolved.",
"name": "ML Consumer/Opening - LIVE.CONSUMER server - Automated Actions is Missing Edit toolbar under Email Body",
"timestamp": "Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e14:11\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e13:03\u003c/var\u003e PST"
},
{
"code": "19b3grkyj39d",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Decision Lender 4 Production - User Access Issue (Multiple Clients Impacted)",
"timestamp": "Feb \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e08:13\u003c/var\u003e - \u003cvar data-var='time'\u003e08:26\u003c/var\u003e PST"
},
{
"code": "fv341vxht6zf",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Decision Lender 4 Production– User Access Issue (Multiple Clients Impacted)",
"timestamp": "Feb \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e07:13\u003c/var\u003e - \u003cvar data-var='time'\u003e12:48\u003c/var\u003e PST"
},
{
"code": "wpstlk9ht521",
"impact": "major",
"message": "This incident has been resolved.",
"name": "DecisionLender 4 Production Connectivity Issue",
"timestamp": "Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e07:21\u003c/var\u003e - \u003cvar data-var='time'\u003e11:27\u003c/var\u003e PST"
},
{
"code": "c95vj80hfd5l",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "r0bq74c06lfs",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "MLM and PML - Quick Pricer returning BPC when LPC selected",
"timestamp": "Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e13:58\u003c/var\u003e - \u003cvar data-var='time'\u003e15:36\u003c/var\u003e PST"
}
],
"name": "February",
"year": 2026
}
],
"start_time": "2026-02-01T00:00:00-08:00",
"time_zone": "Pacific Time (US \u0026 Canada)"
},
{
"end_time": "2026-01-31T23:59:59-08:00",
"months": [
{
"incidents": [
{
"code": "hnjlb8jcjprs",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - URGENT Shared Production Environment Maintenance to resolve known issues",
"timestamp": "Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "2b8kwlcgfdrx",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Insight - Data Refresh Delay - Large Clients Affected Only",
"timestamp": "Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e06:26\u003c/var\u003e - \u003cvar data-var='time'\u003e11:10\u003c/var\u003e PST"
},
{
"code": "hd1tpqdwrpvc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PST"
},
{
"code": "fw3sgcpz14t8",
"impact": "minor",
"message": "This incident has been resolved. We’ve received confirmation that the CS Server has resumed normal performance.",
"name": "ML Consumer/Opening - CS Server Latency Reports",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e09:55\u003c/var\u003e - \u003cvar data-var='time'\u003e11:45\u003c/var\u003e PST"
},
{
"code": "8prllhbcxy93",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "lyy0nb3st2ps",
"impact": "major",
"message": "This incident has been resolved.",
"name": "PriceMyLoan - Expired Rates",
"timestamp": "Jan \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e09:29\u003c/var\u003e - \u003cvar data-var='time'\u003e09:58\u003c/var\u003e PST"
},
{
"code": "tsnh46f3817y",
"impact": "minor",
"message": "Today's rates are now available. This issue has been resolved.",
"name": "MeridianLink PriceMyLoan ratesheet processing delays",
"timestamp": "Jan \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e09:10\u003c/var\u003e - \u003cvar data-var='time'\u003e09:53\u003c/var\u003e PST"
},
{
"code": "pzvkq4mh0j8t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - URGENT Shared Production Environment Maintenance to resolve known issues",
"timestamp": "Jan \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "01q34m28wd0g",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Insight - Data Refresh Delay",
"timestamp": "Jan \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e09:18\u003c/var\u003e - \u003cvar data-var='time'\u003e14:01\u003c/var\u003e PST"
},
{
"code": "krh022765vmp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - URGENT Shared Production Environment Maintenance to resolve known issues",
"timestamp": "Jan \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "tcr4g15blpwr",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "APOR Calculation Issue",
"timestamp": "Jan \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e08:19\u003c/var\u003e - \u003cvar data-var='time'\u003e09:36\u003c/var\u003e PST"
},
{
"code": "33gmpz7hlsxb",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening - Latency on the LIVE server",
"timestamp": "Jan \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e15:21\u003c/var\u003e - \u003cvar data-var='time'\u003e18:30\u003c/var\u003e PST"
},
{
"code": "2xb4p3q02wr6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - URGENT Shared Production Environment Maintenance to resolve known issues",
"timestamp": "Jan \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "5x16rp1nrv53",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "k2pt5vqjpmhp",
"impact": "minor",
"message": "This issue has been resolved.\n\nLatest update on the iQQ's Status page on 01/03/2026 at 10:00am EST:\nA performance enhancement change was tested and applied to the iQQ production system overnight, and has passed preliminary performance review this morning. \nWe will continue monitoring through the day, but we are optimistic for the outcome on site response times going forward.",
"name": "ML Consumer/Opening - Allied IQQ Slowness and Errors",
"timestamp": "Jan \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e07:44\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e08:44\u003c/var\u003e PST"
},
{
"code": "zdrd95jmkvb5",
"impact": "major",
"message": "This incident has been resolved.",
"name": "MLM - Users are reporting that they are unable to log into MeridianLink Mortgage LOS",
"timestamp": "Jan \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e06:11\u003c/var\u003e - \u003cvar data-var='time'\u003e06:30\u003c/var\u003e PST"
}
],
"name": "January",
"year": 2026
},
{
"incidents": [
{
"code": "9k9qx7nyp5m5",
"impact": "none",
"message": "All rates have now been published. This issue is resolved.",
"name": "DecisionAssist Pricing Engine issue causing delay in posting today's rates for OpenClose, Mortgage Access",
"timestamp": "Dec \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e07:13\u003c/var\u003e - \u003cvar data-var='time'\u003e08:32\u003c/var\u003e PST"
},
{
"code": "4zyzm4wgxt5z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance",
"timestamp": "Dec \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e PST"
},
{
"code": "lrgkty94dy91",
"impact": "none",
"message": "Rates are now up to date and we consider this issue Resolved. If you experience further issues please open a Support Case. Thank you!",
"name": "MeridianLink - OpenClose DecisionAssist pricing engine issue",
"timestamp": "Dec \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e07:08\u003c/var\u003e - \u003cvar data-var='time'\u003e12:24\u003c/var\u003e PST"
},
{
"code": "fw8fw5hjgk2l",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Engage Outage",
"timestamp": "Dec \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e06:56\u003c/var\u003e - \u003cvar data-var='time'\u003e07:40\u003c/var\u003e PST"
},
{
"code": "8wyyqhgvvkg9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - URGENT Shared Production Environment Maintenance to resolve known issues",
"timestamp": "Dec \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "b6lsc4tzv6b8",
"impact": "minor",
"message": "Further updates can be reviewed directly on IQQ's site: https://alliedsolutions.statuscast.com/incident/647299",
"name": "ML Consumer/Opening - IQQ/Allied Solutions Issues",
"timestamp": "Dec \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e07:50\u003c/var\u003e - \u003cvar data-var='time'\u003e14:54\u003c/var\u003e PST"
},
{
"code": "3z88961tlwwy",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "MLM - Webhook Event Integration Notification Delays",
"timestamp": "Dec \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e17:53\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e PST"
},
{
"code": "3ynkr555nwdb",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "J.D. Powers error - Object reference not set to an instance of an object.System.NullReferenceException",
"timestamp": "Dec \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e08:26\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e08:49\u003c/var\u003e PST"
},
{
"code": "lkkf74n72fgw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - URGENT Shared Production Environment Maintenance to resolve known issues",
"timestamp": "Dec \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "qx5k7pdg040j",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "h0gh95sgwhyt",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "PriceMyLoan - Pennymac reported some delays on worksheets",
"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e13:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e PST"
},
{
"code": "lzg1jzhq8wgy",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening - Live Server Latency Reports",
"timestamp": "Dec \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e08:47\u003c/var\u003e - \u003cvar data-var='time'\u003e10:08\u003c/var\u003e PST"
},
{
"code": "rms8h3b4gjqb",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening - CS Preapproval App Errors",
"timestamp": "Dec \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e07:38\u003c/var\u003e - \u003cvar data-var='time'\u003e09:16\u003c/var\u003e PST"
},
{
"code": "gppzwbr4x79z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Dec \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "pp97q3r16gb2",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "TazWorks - Trade House Data Healthcare Compliance Searches Stuck in Processing",
"timestamp": "Nov \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e07:52\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e07:56\u003c/var\u003e PST"
},
{
"code": "kh84yfpjp0x5",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "MCL (Mortgage Credit Link) issue with credit card payments",
"timestamp": "Nov \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e07:16\u003c/var\u003e - \u003cvar data-var='time'\u003e08:42\u003c/var\u003e PST"
},
{
"code": "w4q2dsdwp9fg",
"impact": "none",
"message": "This incident has been resolved.",
"name": "ML DecisionLender 4 Clients Experiencing Latency with Reports",
"timestamp": "Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:54\u003c/var\u003e PST"
},
{
"code": "3bxr9kw715zb",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "TazWorks - Trade House Data: State Rental Records Database Search Error",
"timestamp": "Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e07:20\u003c/var\u003e - \u003cvar data-var='time'\u003e09:17\u003c/var\u003e PST"
},
{
"code": "7xshcrlzdwpx",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Insight - Data Refresh Delay",
"timestamp": "Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e07:20\u003c/var\u003e - \u003cvar data-var='time'\u003e09:09\u003c/var\u003e PST"
},
{
"code": "ddnt4q76681g",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Engage Routine Maitenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e PST"
},
{
"code": "4k7mb48hdwjl",
"impact": "major",
"message": "The vendor issues have now been resolved. All searches have been reordered.",
"name": "TazWorks: THD Eviction and Equifax non-credit searches outage",
"timestamp": "Nov \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e09:56\u003c/var\u003e - \u003cvar data-var='time'\u003e15:41\u003c/var\u003e PST"
},
{
"code": "22hkn4z0pcc4",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening - CS and ES Server Latency Reports",
"timestamp": "Nov \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e09:22\u003c/var\u003e - \u003cvar data-var='time'\u003e16:33\u003c/var\u003e PST"
},
{
"code": "dkxdynwjf9vr",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "MLM | OC - IDS Integration Errors",
"timestamp": "Nov \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e09:04\u003c/var\u003e - \u003cvar data-var='time'\u003e14:27\u003c/var\u003e PST"
},
{
"code": "v9y69mwggg92",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance and Quarterly Codebase Update",
"timestamp": "Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e01:13\u003c/var\u003e PST"
},
{
"code": "ny1w7xrm1rnl",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "DecisionLender 4 - Documents in Review Tab won't delete",
"timestamp": "Nov \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e11:17\u003c/var\u003e - \u003cvar data-var='time'\u003e21:14\u003c/var\u003e PST"
},
{
"code": "1jrnrh394gwx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Mortgage Access System Maintenance Tuesday November 18, 2025",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "05p42tpn6mht",
"impact": "minor",
"message": "Latest update from Cloudflare - we will be marking this as resolved on our end: \n\nUpdate - Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency across the network.\n\nOur engineering teams continue to closely monitor the platform and perform a deeper investigation into the earlier disruption, but no configuration changes are being made at this time.\n\nAt this point, it is considered safe to re-enable any Cloudflare services that were temporarily disabled during the incident. We will provide a final update once our investigation is complete.\nNov 18, 2025 - 17:44 UTC",
"name": "ML Consumer/Opening - 3rd Party Integrations Using Cloudflare May See Disruptions in Services",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e06:55\u003c/var\u003e - \u003cvar data-var='time'\u003e10:38\u003c/var\u003e PST"
},
{
"code": "crd49vb5w3zt",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ES, ST and Live Server Latency",
"timestamp": "Nov \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e07:57\u003c/var\u003e - \u003cvar data-var='time'\u003e10:58\u003c/var\u003e PST"
},
{
"code": "4wkdb5k5kqbz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e PST"
},
{
"code": "t59tsqt0ktg8",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ST Server Latency",
"timestamp": "Nov \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e13:37\u003c/var\u003e - \u003cvar data-var='time'\u003e15:01\u003c/var\u003e PST"
},
{
"code": "9486bfqm9pzt",
"impact": "major",
"message": "This incident has been resolved. Please note: If you have DDL, it cannot be run manually during business hours. You can either run it again after hours today, or it will automatically pick up any missed files.",
"name": "ST and JHA Servers receiving error - We’ll be back soon! MeridianLink Consumer is currently under maintenance. Please try again after some time.",
"timestamp": "Nov \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e05:49\u003c/var\u003e - \u003cvar data-var='time'\u003e06:20\u003c/var\u003e PST"
},
{
"code": "yxm7h8d40k66",
"impact": "maintenance",
"message": "The maintenance originally planned for tonight has been postponed to allow for additional testing before we proceed with the Production deployment. We will share updates once a new date and time have been confirmed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:50\u003c/var\u003e PST"
},
{
"code": "ytmyl492kmvh",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Insight - Data Refresh Delay",
"timestamp": "Nov \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e08:43\u003c/var\u003e - \u003cvar data-var='time'\u003e11:12\u003c/var\u003e PST"
},
{
"code": "q888lnwk1j2s",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "953g6xzqp77h",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "MCL - FICO Simulator system error",
"timestamp": "Nov \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e13:10\u003c/var\u003e - \u003cvar data-var='time'\u003e14:46\u003c/var\u003e PST"
},
{
"code": "5ppc6rn1gwzj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ML Consumer/Opening - Shared Production Environment Maintenance to resolve known issues",
"timestamp": "Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e19:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e PST"
},
{
"code": "sd0lbksj9m6y",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "ML Consumer/Opening - Latency on Secure",
"timestamp": "Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e12:33\u003c/var\u003e - \u003cvar data-var='time'\u003e19:07\u003c/var\u003e PST"
},
{
"code": "sy1yj0n8sm5y",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "TazWorks: 500 Error when using the Search Editor",
"timestamp": "Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e06:43\u003c/var\u003e - \u003cvar data-var='time'\u003e11:56\u003c/var\u003e PST"
},
{
"code": "tm46fj02q4rx",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Meridianlink Mortgage - Custom Fields missing in Loan Files",
"timestamp": "Nov \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e06:32\u003c/var\u003e - \u003cvar data-var='time'\u003e08:33\u003c/var\u003e PST"
},
{
"code": "2q3r4rlrnsh8",
"impact": "none",
"message": "This incident has been resolved.",
"name": "PriceMyLoan Rates Delayed Today 11/4/2025 from some Investors, on some Loan Programs",
"timestamp": "Nov \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e08:33\u003c/var\u003e - \u003cvar data-var='time'\u003e09:54\u003c/var\u003e PST"
},
{
"code": "6bk0t7s3hvmc",
"impact": "minor",
"message": "Clients have confirmed the issues are resolved.",
"name": "ML Consumer/Opening - Experian PID/Cross Core Timeout Errors",
"timestamp": "Nov \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e PST"
}
],
"name": "November",
"year": 2025
}
],
"start_time": "2025-11-01T00:00:00-07:00",
"time_zone": "Pacific Time (US \u0026 Canada)"
}
]
}