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Exciting News: SPUMA Labs has officially achieved TX-RAMP Level 1 Certification! Security & Product Details on our infrastructure, product security features, and corporate security policies. Infrastructure Security Managed Network Firewalls Restricted Encryption Key Access Access Control Procedures Security Grades Qualys SSL Labs spumalabs.com A Snyk Security Headers spumalabs.com A+ Security Scorecard spumalabs.com A BCP / DRP Disaster Recovery Test Tested annually Target Recovery Point Objective (RPO) 10 Minutes Target Recovery Time Objective (RTO) < 12 Hours Employee Compliance Annual security awareness training Background checks performed Password policy enforced Identity & Access Enforced Multi-Factor Authentication (MFA) Single Sign-On (SSO) Quarterly Access Reviews Incident Response 24/7 Intrusion Detection Quarterly Penetration Testing Incident Response Plan Tested annually Compliance & Certifications Our commitment to industry standards, attestations, and accessibility. TX-RAMP TX-RAMP Level 1 Certified Certificate ID: TX1832069 Certificate Expiration: 05/28/2029 HECVAT Higher Education Community Vendor Assessment Toolkit (v4) Available upon request VPAT Accessibility Conformance Report (VPAT 2.5) WCAG 2.2 standards. Available upon request. Privacy & Data Governance How we handle, process, and protect your data. Privacy Policy Read the Policy spumalabs.com/privacy Data Governance Data Access Controls Data Classification Policies Data Retention Schedules Sub-processors AWS (Amazon Web Services) Cloudflare Google Workspace OpenAI Legal & Resources Access our legal terms, support policies, and live service status. Terms of Service View Terms spumalabs.com/terms Support & Assurance Dedicated Support Team Service Level Agreements (SLAs) Status Page Uptime & Performance status.spumalabs.com