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Trust Center Trust Center Index(5) Welcome to the WellSky Trust Center Section Description Key Controls Overview Attestations and Certificates 15Document(s) Policy Documentation 25Document(s) Pre-Completed SIG Questionnaire 1Questionnaire(s) Welcome to the WellSky Trust Center Committed to Security, Compliance, and Privacy in Healthcare At WellSky, we believe that trust is the foundation of every relationship in healthcare. We know that our clients—including hospitals, health plans, payers, and post-acute care providers—rely on us, trust us, to safeguard their most sensitive data. For this reason, protecting client data isn’t just a compliance requirement; it’s a responsibility we take seriously. We adhere to industry standard security, ensuring your data is always protected. Our solutions are SOC 2 Type II and HIPAA compliant, with select offerings achieving HITRUST certification, the gold standard for healthcare security. Whether you’re evaluating our platform for your organization or verifying our compliance status, this Trust Center serves as a transparent, up-to-date resource for everything you need to know about our security, privacy, and compliance commitments. What You’ll Find in Our Trust Center Security: Our approach to encryption, access controls, monitoring, and incident response. Compliance: Certifications and attestations, including SOC 2 Type II and HITRUST. Privacy: How we handle and protect sensitive healthcare data. Availability & Reliability: System uptime, business continuity, and disaster recovery. Resources & Documentation: Audit reports, policies, security information, and FAQs. We believe in transparency and accountability. If you have any security or compliance inquiries, need access to reports, or require a Business Associate Agreement (BAA), our team is here to help. Key Controls Overview Attestations and Certificates Policy Documentation Pre-Completed SIG Questionnaire Frequently Asked Questions Q1. Describe the WellSky Information Security Program Q2. What is WellSky's approach to disaster recovery and business continuity? Q3. How does WellSky manage privileged access to its hosting environments? Q4. What is WellSky's approach to business continuity and disaster recovery? Q5. Do policies available for review in the Trust Center apply to the specific WellSky product my organization uses? Q6. What security certifications and attestations does WellSky maintain? Q7. How does WellSky handle security incident response and breach notifications?