Snapshot 30726
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-09-03T18:14:03Z",
"id": "01M1M7MP1YEE5199YBDEJWVE06",
"impact": "minor",
"incident_updates": [
{
"body": "Issue is resolved",
"created_at": "2026-09-04T15:21:45Z",
"display_at": "2026-09-04T15:21:45Z",
"id": "01M1PG5XETT6JV8M92MHZ97Q7F",
"incident_id": "01M1M7MP1YEE5199YBDEJWVE06",
"status": "resolved",
"updated_at": "2026-09-04T15:21:45Z"
},
{
"body": "Quality assurance evaluations were delayed due to a temporary capacity constraint, resulting in a processing backlog. We restored processing capacity and cleared the backlog. All evaluations are now operating normally.",
"created_at": "2026-09-03T18:14:03Z",
"display_at": "2026-09-03T18:14:03Z",
"id": "01M1M7MP1YTR0HB7Y7A7ZXJWY1",
"incident_id": "01M1M7MP1YEE5199YBDEJWVE06",
"status": "investigating",
"updated_at": "2026-09-03T18:14:03Z"
}
],
"name": "Delayed Quality Assurance Evaluations",
"page_id": "01JYESHEZGC20ASG9CW90YVY89",
"resolved_at": "2026-09-04T15:21:45Z",
"status": "resolved",
"updated_at": "2026-09-04T15:21:45Z"
},
{
"created_at": "2026-03-25T12:46:57Z",
"id": "01KMJGH9Z7QQSBAE3BS05XVQ5V",
"impact": "minor",
"incident_updates": [
{
"body": "This issue is now resolved",
"created_at": "2026-03-25T13:30:52Z",
"display_at": "2026-03-25T13:30:52Z",
"id": "01KMJK1QFK3DFKYAMN6E3MDCAM",
"incident_id": "01KMJGH9Z7QQSBAE3BS05XVQ5V",
"status": "resolved",
"updated_at": "2026-03-25T13:30:52Z"
},
{
"body": "We've patched the problem and are processing queued calls.",
"created_at": "2026-03-25T13:00:05Z",
"display_at": "2026-03-25T13:00:05Z",
"id": "01KMJH9BM68A8KN2725KEJ1X52",
"incident_id": "01KMJGH9Z7QQSBAE3BS05XVQ5V",
"status": "monitoring",
"updated_at": "2026-03-25T13:00:05Z"
},
{
"body": "We have identified an issue with the queueing of NICE CXone interactions for transcription. As a result, interactions are not currently being transcribed.",
"created_at": "2026-03-25T12:46:57Z",
"display_at": "2026-03-25T12:46:57Z",
"id": "01KMJGH9Z7CDTRRJ211DNS09M7",
"incident_id": "01KMJGH9Z7QQSBAE3BS05XVQ5V",
"status": "investigating",
"updated_at": "2026-03-25T12:46:57Z"
}
],
"name": "NICE CXone Transcription Processing Issue",
"page_id": "01JYESHEZGC20ASG9CW90YVY89",
"resolved_at": "2026-03-25T13:30:52Z",
"status": "resolved",
"updated_at": "2026-03-25T13:30:52Z"
},
{
"created_at": "2026-02-16T20:31:44Z",
"id": "01KHM2DR2K356A0ZMP6K8YF9C6",
"impact": "major",
"incident_updates": [
{
"body": "Services have been resumed",
"created_at": "2026-02-16T21:46:00Z",
"display_at": "2026-02-16T21:46:00Z",
"id": "01KHM6NR9QFDYSGVMSG26ZKZ54",
"incident_id": "01KHM2DR2K356A0ZMP6K8YF9C6",
"status": "resolved",
"updated_at": "2026-02-16T21:46:00Z"
},
{
"body": "Issue as been investigated and resolved",
"created_at": "2026-02-16T21:45:15Z",
"display_at": "2026-02-16T21:45:15Z",
"id": "01KHM6MC8GMQ8EMMCF3DX2935X",
"incident_id": "01KHM2DR2K356A0ZMP6K8YF9C6",
"status": "investigating",
"updated_at": "2026-02-16T21:45:15Z"
},
{
"body": "A network connectivity issue is causing evaluating interactions to be delayed.",
"created_at": "2026-02-16T20:31:44Z",
"display_at": "2026-02-16T20:31:44Z",
"id": "01KHM2DR2KPMWQ1352D1E9266Q",
"incident_id": "01KHM2DR2K356A0ZMP6K8YF9C6",
"status": "investigating",
"updated_at": "2026-02-16T20:31:44Z"
}
],
"name": "Delay in evaluating interactions",
"page_id": "01JYESHEZGC20ASG9CW90YVY89",
"resolved_at": "2026-02-16T21:46:00Z",
"status": "resolved",
"updated_at": "2026-03-11T16:57:27Z"
},
{
"created_at": "2025-10-14T15:18:31Z",
"id": "01K7HMTCK15YJ6A9TYWBW4PCZS",
"impact": "critical",
"incident_updates": [
{
"body": "Client dashboard access has been fully restored. All services are operating normally.",
"created_at": "2025-10-14T16:46:00Z",
"display_at": "2025-10-14T16:46:00Z",
"id": "01K7HSTJJDE60SZDG2JDJW5B3E",
"incident_id": "01K7HMTCK15YJ6A9TYWBW4PCZS",
"status": "resolved",
"updated_at": "2025-10-14T16:46:00Z"
},
{
"body": "The client dashboard access issue has been resolved. We're continuing to monitor the service to ensure stability.",
"created_at": "2025-10-14T16:16:30Z",
"display_at": "2025-10-14T16:16:30Z",
"id": "01K7HR4JENH6CECSAW1A2VFG8G",
"incident_id": "01K7HMTCK15YJ6A9TYWBW4PCZS",
"status": "monitoring",
"updated_at": "2025-10-14T16:16:30Z"
},
{
"body": "We're currently experiencing issues preventing access to the client dashboard. Our team is actively investigating and working to restore access as quickly as possible.",
"created_at": "2025-10-14T15:18:31Z",
"display_at": "2025-10-14T15:18:31Z",
"id": "01K7HMTCK1P1BV81C4SBGKF7XE",
"incident_id": "01K7HMTCK15YJ6A9TYWBW4PCZS",
"status": "investigating",
"updated_at": "2025-10-14T15:18:31Z"
}
],
"name": "Dashboard outage",
"page_id": "01JYESHEZGC20ASG9CW90YVY89",
"resolved_at": "2025-10-14T16:46:00Z",
"status": "resolved",
"updated_at": "2026-03-11T16:57:27Z"
}
],
"page": {
"id": "01JYESHEZGC20ASG9CW90YVY89",
"name": "Happitu",
"updated_at": "2026-09-04T15:21:45Z",
"url": "https://status.happitu.com/"
}
}