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Subscribe to UpdatesSubscribe All Systems Operational About This Site We are the UK’s leading colocation and cloud infrastructure provider. We provide colocation and cloud infrastructure services from our 14 regional data centres, including integration and management of public cloud, with a core focus on availability, security and connectivity. Uptime over the past 90 days. View historical uptime. Business Continuity Operational Cloud Backup (Asigra) Edinburgh Operational Cloud Backup (Asigra) Milton Keynes Operational Cloud Backup (Asigra) Newcastle Operational Cloud Backup (Asigra) Reading Operational Cloud Backup (Veeam) Edinburgh Operational Cloud Backup (Veeam) Milton Keynes Operational Disaster Recovery Operational Data Centre Services Operational SC-1 - Edinburgh South Gyle Operational SC-2 - Edinburgh Medway Operational SC-3 - Edinburgh Newbridge Operational NE-1 - Newcastle Central Operational NE-2 - Newcastle East Operational NW-1 - Manchester Operational LN-1 - South London Operational SE-1 - Milton Keynes Operational SE-2 - Maidenhead Operational SE-3 - Reading South Operational SE-4 - Reading East Operational SE-5 - Fareham Operational WM-1 - Birmingham Operational YH1 - Sheffield Operational Managed Cloud Operational Cloud Storage Edinburgh Operational Cloud Storage Milton Keynes Operational Cloud Storage Newcastle Central Operational Cloud Storage Newcastle East Operational Cloud Storage Reading Operational Managed Office 365 Operational Email Security Services Operational Pulsant Cloud LN-1 Croydon Operational Pulsant Cloud SC-1 Edinburgh Operational Pulsant Cloud NE-1 Newcastle Operational Edge Fabric Operational Data Centre Connect Operational Optical Connect Operational Cloud Connect Operational Edge Connect Operational IP Connect Operational Edge Fabric - SC-1 - Edinburgh Operational Edge Fabric - SC-2 - Edinburgh Operational Edge Fabric - SC-3 - Edinburgh Operational Edge Fabric - NE-1 - Newcastle Operational Edge Fabric - NE-2 - Newcastle Operational Edge Fabric - NW-1 - Manchester Operational Edge Fabric - LN-1 - Croydon Operational Edge Fabric - SE-1 - Milton Keynes Operational Edge Fabric - SE-2 - Maidenhead Operational Edge Fabric - SE-3 - Reading South Operational Edge Fabric - SE-4 - Reading Operational Edge Fabric - SE-5 - Fareham Operational Edge Fabric - WM-1 - Birmingham Operational Edge Fabric - YH-1 - Rotherham Operational Edge Fabric - THE1 - Telehouse East Operational Edge Fabric - THN1 - Telehouse North Operational Managed Security Operational Cloud Protect Operational DDoS Protect Operational Threat Intelligence Alert Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Past Incidents Oct 2, 2026 No incidents reported today. Oct 1, 2026 (CHG0062322) Planned Maintenance - Storage Platform Croydon (LN-1) Completed - The scheduled maintenance has been completed. Oct 1, 02:00 BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 30, 22:00 BST Scheduled - Dear client, WHAT? Pulsant Engineers will be working upon the storage platform in Croydon. These storage systems provide services to Cloud services as well as dedicated solutions. This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected. WHY? This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes. WHEN? The maintenance will take place during the following window: Start: 30/09/2026 22:00:00 BST End: 01/10/2026 02:00:00 BST If you have any questions, please raise a case by emailing [email protected] or by calling our support team directly. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com. Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999 Sep 23, 15:23 BST Sep 30, 2026 CHG0062054 - Scheduled Upgrade of Morpheus Cloud Management Platform Completed - The scheduled maintenance has been completed. Sep 30, 00:00 BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 29, 18:00 BST Scheduled - Dear client, WHAT? Pulsant engineers will be performing maintenance on the Pulsant Cloud Morpheus management platform. This platform offers cloud account management capabilities via a publicly accessible URL at https://cmp.pulsant.com. This is an At Risk notification. There will be a short interruption to the service, so a temporary service outage is expected as part of this maintenance; however, this work will not affect or disrupt in any way client infrastructure running on Pulsant Cloud. Only the Pulsant Cloud management interface will be affected during the maintenance period. WHY? This is part of the ongoing maintenance of our platforms, which include software updates and infrastructure changes. WHEN? The maintenance will take place during the following window: Start: 29/09/2026 18:00:00 BST End: 29/09/2026 23:59:00 BST If you have any questions, please raise a case by emailing [email protected] or by calling our support team directly. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com. Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999 Sep 11, 15:25 BST Sep 29, 2026 Sep 28, 2026 No incidents reported. Sep 27, 2026 No incidents reported. Sep 26, 2026 No incidents reported. Sep 25, 2026 No incidents reported. Sep 24, 2026 CHG0062127 Planned Maintenance - Storage Platform SE-1 Completed - The scheduled maintenance has been completed. Sep 24, 01:00 BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 23, 22:00 BST Scheduled - Services Affected / Facility: Storage Platform SE-1 Incident or Maintenance Description: WHAT? Pulsant Engineers will be working upon the storage platform in SE-1. These storage systems provide services to Cloud services as well as dedicated solutions. WHY? This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes. Impact On Services: This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected. Sep 16, 15:56 BST Sep 23, 2026 CHG0061917 - Pulsant Backup Service Impact Notification SC-1 Completed - The scheduled maintenance has been completed. Sep 23, 12:54 BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 23, 11:00 BST Scheduled - Dear client, WHAT? Pulsant Network Engineers will be working upon the Backup storage platform in SC-1. Our 1st attempt failed but rolled back successfully as we attempted to move over to our new edge fabric. Out engineers located the possible issue and are attempting on the new date below. These storage systems provide backup services to Cloud services as well as dedicated client solutions. A small outage will be seen as work is completed on the platforms. WHY? This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes. WHEN? The maintenance will take place during the following window: Start: 23/09/2026 11:00 BST End: 23/09/2026 13:00 BST If you have any questions, please raise a case by emailing [email protected] or by calling our support team directly. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com. Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999 Sep 9, 11:51 BST Sep 22, 2026 No incidents reported. Sep 21, 2026 No incidents reported. Sep 20, 2026 No incidents reported. Sep 19, 2026 No incidents reported. Sep 18, 2026 CHG0061635 Pulsant Cloud Maintenance - Newcastle (NE-1) Completed - The scheduled maintenance has been completed. Sep 18, 21:00 BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 16, 09:00 BST Scheduled - Dear client, WHAT? Pulsant Engineers will be working upon the Pulsant Cloud infrastructure in Newcastle (NE-1). This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected. WHY? This is part of the ongoing maintenance of our platforms, which includes software updates and infrastructure changes. WHEN? The maintenance will take place during the following window: Start: 16/09/2026 09:00:00 BST End: 16/09/2026 23:59:59 BST Start: 17/09/2026 09:00:00 BST End: 17/09/2026 21:00:00 BST Start: 18/09/2026 09:00:00 BST End: 18/09/2026 21:00:00 BST If you have any questions, please raise a case by emailing [email protected] or by calling our support team directly. For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com. Please accept our sincere apologies for any inconvenience this may cause. Regards, Pulsant Support Team 0345 119 9999 Aug 28, 12:01 BST Incident History Powered by Atlassian Statuspage