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Scripts and page chrome removed; this is what change detection compares.
All components are Operational Component Summary Component Name Component Status Allegion Optimize™ : Login & Account Creation [PREVIEW] Operational Sign-In Authorization Response Time: 107 ms Operational Sign-In Configuration Response Time: 110 ms Operational Sign-In Security Response Time: 49 ms Operational Allegion Optimize™ : Organisation Management [PREVIEW] Operational Organizations Response Time: 101 ms Operational Profile Management Response Time: 351 ms Operational Allegion Optimize™ : Sites & Devices [PREVIEW] Operational Device & Site Access Response Time: 99 ms Operational Device Platform Connectivity Response Time: 53 ms Operational ENGAGE Service Operational ENGAGE East Service Response Time: 1.13 s Operational ENGAGE Partner Service Response Time: 943 ms Operational ENGAGE West Service Response Time: 1.07 s Operational Schlage™ Mobile Credentials Operational Credentials API(s) Response Time: 775 ms Operational Data Store Response Time: 233 ms Operational Schlage™ Mobile Credentials - API Only Operational Credentials API(s) Response Time: 760 ms Operational Data Store Response Time: 233 ms Operational Employee Badge APIs Response Time: 336 ms Operational Engage Portal Login Transaction Time: 5.68 s Operational Mobile Access API Response Time: 1.87 s Operational Schlage Home Operational Component Status History Oct 2 to Sep 26 Oct 2 to Sep 26 Component Name Uptime Oct 2 Oct 1 Sep 30 Sep 29 Sep 28 Sep 27 Sep 26 Allegion Optimize™ : Login & Account Creation [PREVIEW] 100% Sign-In Authorization 100% Sign-In Configuration 100% Sign-In Security 100% Allegion Optimize™ : Organisation Management [PREVIEW] 100% Organizations 100% Profile Management 100% Allegion Optimize™ : Sites & Devices [PREVIEW] 100% Device & Site Access 100% Device Platform Connectivity 100% ENGAGE Service 99.93% ENGAGE East Service 99.94% ENGAGE Partner Service 99.94% ENGAGE West Service 99.94% Schlage™ Mobile Credentials 100% Credentials API(s) 100% Data Store 100% Schlage™ Mobile Credentials - API Only 100% Credentials API(s) 100% Data Store 100% Employee Badge APIs 100% Engage Portal Login 100% Mobile Access API 100% Schlage Home 100% Operational Informational Under Maintenance Degraded Performance Partial Outage Major Outage Upcoming Maintenance - Next 60 days Subscribe to iCalendar Feed Engage Maintenance Time From Oct 14, 2026 1:30:00 AM to 5:30:00 AM UTC (4 hours) Affected Components Credentials API(s) (Schlage™ Mobile Credentials - API Only), Credentials API(s) (Schlage™ Mobile Credentials), Data Store (Schlage™ Mobile Credentials), ENGAGE West Service (ENGAGE Service), ENGAGE East Service (ENGAGE Service), Engage Portal Login, ENGAGE Partner Service (ENGAGE Service), Data Store (Schlage™ Mobile Credentials - API Only) Description Engage will be performing regular maintenance of services. During this window, you may experience disruption however we expect no impact. Incident History Oct 02, 2026 No incidents have been reported. Oct 01, 2026 No incidents have been reported. Sep 30, 2026 Component "ENGAGE East Service (ENGAGE Service)" and a few other components are Down Incident Duration From Sep 30, 2026 5:42:39 AM to 5:50:16 AM UTC (7 mins 37 secs) Affected Components ENGAGE West Service (ENGAGE Service), ENGAGE East Service (ENGAGE Service), ENGAGE Partner Service (ENGAGE Service) Incident Status Updates Observing "ENGAGE West Service (ENGAGE Service)" is Operational Posted on Sep 30, 2026 at 05:50:16 AM UTC Resolved All components are Operational Posted on Sep 30, 2026 at 05:50:16 AM UTC Observing "ENGAGE Partner Service (ENGAGE Service)" is Operational Posted on Sep 30, 2026 at 05:49:32 AM UTC Acknowledged "ENGAGE West Service (ENGAGE Service)" is Down Posted on Sep 30, 2026 at 05:43:50 AM UTC Acknowledged "ENGAGE East Service (ENGAGE Service)" is Down Posted on Sep 30, 2026 at 05:43:24 AM UTC Sep 29, 2026 No incidents have been reported. Sep 28, 2026 No incidents have been reported. Sep 27, 2026 No incidents have been reported. Sep 26, 2026 No incidents have been reported. Timezone Information All times are shown in UTC time zone.