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MeridianLink Statuspage Subscribe to UpdatesSubscribe All Systems Operational About This Site This Statuspage provides the status of MeridianLink's products. Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption. MeridianLink Consumer / MeridianLink Opening Operational Consumer App Operational Status Operational Consumer App Credit Reports Operational Consumer App Fraud Prevention Vendors Operational Consumer App Indirect Auto Integrations Operational Consumer App Vehicle Valuation Operational Consumer App Underwriting & Pricing Engine Operational Consumer App - Other Partner Integrations Operational Consumer App Core Integration Operational Consumer App Documents Operational Consumer App Reports Operational MeridianLink Mortgage Operational Mortgage App LOS Operational Mortgage App EDocs Operational Mortgage App Pricing Engine (PML) Operational Mortgage App Integrations Operational Mortgage App Reporting Operational Mortgage App TPO Portal Operational MeridianLink Mortgage Credit Link Operational Mortgage Credit Link App Operational Status Operational Mortgage Credit Link Credit Integrations Operational Mortgage Credit Link Additional Product Integrations Operational MeridianLink Collect Operational Collect App Operational Status Operational Collect App Internal Integrations Operational Collect App External Integrations Operational MeridianLink Portal Operational Portal App Operational Status Operational Portal App Credit Reports Operational Portal App Fraud Prevention Vendors Operational Portal App eSign Operational Portal App Underwriting & Pricing Engine Operational Portal App - Other Partner Integrations Operational Portal App Core Integration Operational Portal App Portal Manager Operational Portal App SSO Operational Portal App Documents Operational MeridianLink DecisionLender Operational DecisionLender4 App Operational Status Operational DecisionLender4 Reporting DBS Operational DecisionLender4 Partner Integrations Operational DecisionLender3.5 App Operational Status Operational DecisionLender3.5 Reporting DBS Operational DecisionLender3.5 Partner Integrations Operational MeridianLink Engage Operational Engage App Operational Status Operational MeridianLink Insight Operational Insight Operational Status Operational Data Refresh Operational Insight for Mortgage Operational Insight for Collect Operational Insight for Share of Wallet Operational Insight for Consumer and Opening Operational Insight Lite Operational TazWorks Operational InstaScreen Operational Status Operational InstaScreen Partner Integrations Operational QuickApp Pro/QuickLease Pro Operational Status Operational Trade House Data Searches Operational MeridianLink Mortgage OpenClose/Optics/CAW Operational OpenClose Operational OpenClose Pricing Engine (PriceMyLoan) Operational Mortgage Optics Operational ConsumerAssist Web Operational MeridianLink Mortgage Access Operational Mortgage Access Operational MeridianLink ACTion Operational ACTion App Operational Status Operational ACTion Reporting DBS Operational ACTion Third Party integrations Operational MeridianLink Access Operational Access Operational Status Operational Partner Integrations Operational Data and Partner Connect Operational Data Connect Operational Status Operational Data Connect Refresh Status Operational Partner Connect Operational Status Operational Partner Connect Data Refresh Operational General Operational Global Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Past Incidents Oct 2, 2026 No incidents reported today. Oct 1, 2026 ML Consumer/Opening - EPL and Dedicated Environment Off Schedule Maintenance to address a issue Completed - The scheduled maintenance has been completed. Oct 1, 02:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 30, 19:01 PDT Scheduled - We will be performing system maintenance on EPL and Dedicated production environments - after business hours. We are performing an urgent, unscheduled update to EPL and Dedicated production environments to address a critical third-party library deprecation. This unscheduled maintenance ensures credit pulls remain fully functional with no impact to your operations. This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes. Sep 29, 16:38 PDT Sep 30, 2026 ML Consumer/Opening - Shared Production Environment Maintenance Completed - The scheduled maintenance has been completed. Sep 30, 23:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 30, 19:02 PDT Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT). Sep 29, 16:30 PDT Data Connect Maintenance Preparation for October 15th Backend Update Completed - The scheduled maintenance has been completed. Sep 30, 20:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 30, 19:00 PDT Scheduled - We will be performing scheduled maintenance on October 15th, 2026 to upgrade our data pipeline infrastructure for improved performance and speed. During this maintenance window, you may notice changes to how certain NULL values and missing data are formatted in your data, as well as updates to the da_funding table. Please review our detailed release notes for comprehensive information about all changes being applied, including affected tables, new fields, and any actions you may need to take if you use custom processes or scripts. We appreciate your patience as we modernize our platform to better serve you. For questions, please contact our support team. Sep 28, 14:58 PDT Sep 29, 2026 InstaScreen and QuickApp Pro/QuickLease Pro Scheduled Maintenance [TazWorks] Completed - The scheduled maintenance has been canceled and will be rescheduled for another time. Sep 29, 14:40 PDT Scheduled - MeridianLink/TazWorks will be performing maintenance on InstaScreen and QuickApp Pro/QuickLease Pro on 9/30/2026 7 pm PST for 2 hours. Sep 29, 10:59 PDT Sep 28, 2026 ML Opening - FIS BizChex issues Resolved - This incident has been resolved. Sep 28, 14:06 PDT Investigating - We are actively working to replace the FIS BizChex certificate and will provide an update as soon as the replacement is complete. Thank you for your patience. Sep 28, 12:28 PDT Sep 27, 2026 No incidents reported. Sep 26, 2026 No incidents reported. Sep 25, 2026 Data Connect and Partner Connect Service Outage Resolved - The underlying storage account issue has been successfully resolved by our support team at Databricks who have been working with our engineering team. Data Connect service is now fully operational and all affected tables are once again accessible. Sep 25, 07:13 PDT Identified - We are currently experiencing an outage with our Data Connect and Partner Connect service due to an issue affecting our source storage account. Our engineering team is actively working with Databricks to resolve this issue. What's happening: Data Connect and Partner Connect is temporarily unavailable What's Affected: Delta Share access to the following tables: derogatory_summary company_info trade_summary credit_report public_record cc_specific_loan_info spouse applicants_address_ssn consumer_vehicle_processings Workaround: While we work to resolve the underlying storage account issue, you can continue your data refresh process by modifying your scripts to exclude the tables listed above. Your pipeline should complete successfully once these tables are removed from your pull requests. We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible. Please reach out via support if you have any questions or concerns. Sep 23, 12:27 PDT Sep 24, 2026 No incidents reported. Sep 23, 2026 Sep 22, 2026 Partner Connect Data Refresh Delay Resolved - This incident has been resolved. Sep 22, 06:15 PDT Identified - A data refresh delay affecting Partner Connect vendors has been identified. Our team has found the cause of the issue and subsequent pipelines are now running. We apologize for any inconvenience this may cause. Sep 21, 06:09 PDT Sep 21, 2026 Engage Scheduled Maintenance Completed - The scheduled maintenance has been completed. Sep 21, 23:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 21, 17:00 PDT Scheduled - On September 21st, 2026 from 8pm to 2am EST, MeridianLink will be performing a planned SQL Server upgrade on Engage. During this window, the Engage platform, Home Banking API, and all PURLs will be unavailable. Aug 26, 13:39 PDT Partner Connect Partial Data Refresh Delay Resolved - This incident has been resolved. Sep 21, 06:04 PDT Update - We are continuing to run subsequent pipelines. Unfortunately, this updated data will not be available until tomorrows refresh. We will continue to post updates as the refresh is in progress. Sep 18, 10:18 PDT Identified - The issue is identified and we are running subsequent pipelines. Unfortunately, this updated data will not be available until tomorrows refresh. We will continue to post updates as the refresh is in progress. Sep 17, 13:11 PDT Investigating - A data refresh delay affecting Partner Connect vendors has been identified. Our team is currently reviewing the cause of the delay. Affected tables are the following: - Tables referencing Credit Report data - Tables referencing comment fields (Internal Comments, Stipulation Comments, etc.) We apologize for any inconvenience this may have caused. We will follow up with more information once available. Sep 17, 05:56 PDT Sep 20, 2026 No incidents reported. Sep 19, 2026 No incidents reported. Sep 18, 2026 Partner Connect Service Outage Resolved - This incident has been resolved. Sep 18, 10:22 PDT Monitoring - Update: The underlying storage account issue has been successfully resolved by our support team at Databricks who have been working with our engineering team. Partner Connect service is now fully operational and all affected tables are once again accessible. What You Need to Do: -You can resume your normal data refresh processes immediately -If you had modified your scripts to exclude affected tables, you can restore them and rerun your pipelines Affected Tables (Now Available): derogatory_summary company_info trade_summary credit_report public_record cc_specific_loan_info spouse applicants_address_ssn consumer_vehicle_processings Ongoing Monitoring: Our engineering team will continue to actively monitor the system to ensure stability and detect any potential issues. Support: If you experience any issues when rerunning your pipelines, please reach out via support if you have any questions or concerns. We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible. Sep 18, 10:16 PDT Update - Our engineering team is working directly with Microsoft Azure and Databricks support to diagnose and remediate the storage account issue. We will prioritize this resolution and provide updates as we make progress. We sincerely apologize for this disruption to your operations. If you have questions, concerns, or need assistance implementing the workaround, please contact our support team. Sep 18, 09:09 PDT Investigating - We are currently experiencing an outage with our Partner Connect service due to an issue affecting our source storage account. Our engineering team is actively working to resolve this issue. What's happening: Partner Connect is temporarily unavailable What's Affected: Delta Share access to the following tables: derogatory_summary company_info trade_summary credit_report public_record cc_specific_loan_info spouse applicants_address_ssn consumer_vehicle_processings Workaround: While we work to resolve the underlying storage account issue, you can continue your data refresh process by modifying your scripts to exclude the tables listed above. Your pipeline should complete successfully once these tables are removed from your pull requests. We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible. Please reach out via support if you have any questions or concerns. Sep 18, 06:40 PDT Data Connect Service Outage Resolved - This incident has been resolved. Sep 18, 10:22 PDT Monitoring - Update: The underlying storage account issue has been successfully resolved by our support team at Databricks who have been working with our engineering team. Data Connect service is now fully operational and all affected tables are once again accessible. What You Need to Do: -You can resume your normal data refresh processes immediately -If you had modified your scripts to exclude affected tables, you can restore them and rerun your pipelines Affected Tables (Now Available): da_derogatory_summary da_company_info da_trade_summary da_credit_report da_public_record da_cc_specific_loan_info da_spouse da_applicants_address_ssn da_consumer_vehicle_processings Ongoing Monitoring: Our engineering team will continue to actively monitor the system to ensure stability and detect any potential issues. Support: If you experience any issues when rerunning your pipelines, please reach out via support if you have any questions or concerns. We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible. Sep 18, 10:15 PDT Update - Our engineering team is working directly with Microsoft Azure and Databricks support to diagnose and remediate the storage account issue. We will prioritize this resolution and provide updates as we make progress. We sincerely apologize for this disruption to your operations. If you have questions, concerns, or need assistance implementing the workaround, please contact our support team. Sep 18, 09:09 PDT Investigating - We are currently experiencing an outage with our Data Connect service due to an issue affecting our source storage account. Our engineering team is actively working to resolve this issue. What's happening: Data Connect is temporarily unavailable What's Affected: Delta Share access to the following tables: da_derogatory_summary da_company_info da_trade_summary da_credit_report da_public_record da_cc_specific_loan_info da_spouse da_applicants_address_ssn da_consumer_vehicle_processings Workaround: While we work to resolve the underlying storage account issue, you can continue your data refresh process by modifying your scripts to exclude the tables listed above. Your pipeline should complete successfully once these tables are removed from your pull requests. We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible. Please reach out via support if you have any questions or concerns. Sep 18, 05:47 PDT Meridianlink Consumer - Error on locked applications Resolved - This incident has been resolved. Sep 18, 06:37 PDT Update - Our developers have identified the issue and are working on a fix, which we expect to deploy tonight. In the meantime, please continue using the workaround provided. Sep 17, 08:32 PDT Update - We have identified the cause of the issue impacting Meridianlink Consumer: locked applications. Our teams are working on a resolution and taking steps to restore normal operation. We will continue to share updates as progress. Sep 17, 08:06 PDT Identified - We have identified the cause of the issue impacting Meridianlink Consumer: locked applications. Our teams are working on a resolution and taking steps to restore normal operation. The current workaround If you hit the funding page, you'll need to exit the application. From there, select "Recent" — it will bring you back to the same application, allowing you to get around the issue. We will continue to share updates as progress. Sep 17, 07:03 PDT ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance Completed - The scheduled maintenance has been completed. Sep 18, 02:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 17, 19:01 PDT Scheduled - We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month. This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes. Sep 14, 08:43 PDT Incident History Powered by Atlassian Statuspage