Snapshot 33792
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-10-02T11:20:33Z",
"id": "01M3Y5GCGPJ57Q397ACXEVATHR",
"impact": "none",
"incident_updates": [
{
"body": "This incident has been resolved, and affected services are operating normally again.",
"created_at": "2026-10-02T14:05:18Z",
"display_at": "2026-10-02T14:05:17Z",
"id": "01M3YEY16R8ARACBS01BYS8SFT",
"incident_id": "01M3Y5GCGPJ57Q397ACXEVATHR",
"status": "resolved",
"updated_at": "2026-10-02T14:05:18Z"
},
{
"body": "We have identified the problem and are deploying a fix",
"created_at": "2026-10-02T12:24:38Z",
"display_at": "2026-10-02T11:23:00Z",
"id": "01M3Y95QJVRHSD2G24TPM316Q4",
"incident_id": "01M3Y5GCGPJ57Q397ACXEVATHR",
"status": "monitoring",
"updated_at": "2026-10-02T14:06:52Z"
},
{
"body": "We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.",
"created_at": "2026-10-02T11:20:33Z",
"display_at": "2026-10-02T11:18:00Z",
"id": "01M3Y5GCGPXQKAYVTJY5AXJZR0",
"incident_id": "01M3Y5GCGPJ57Q397ACXEVATHR",
"status": "investigating",
"updated_at": "2026-10-02T14:06:40Z"
}
],
"name": "plex.direct name resolution",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-10-02T14:05:17Z",
"status": "resolved",
"updated_at": "2026-10-02T14:05:18Z"
},
{
"created_at": "2026-10-01T21:25:05Z",
"id": "01M3WNPKMXPVNWASY5QEMS2W1K",
"impact": "none",
"incident_updates": [
{
"body": "We have applied a fix and are monitoring the status of our applications",
"created_at": "2026-10-01T22:17:19Z",
"display_at": "2026-10-01T22:17:19Z",
"id": "01M3WRP7PXW7C7BKM1E4CXV3WB",
"incident_id": "01M3WNPKMXPVNWASY5QEMS2W1K",
"status": "resolved",
"updated_at": "2026-10-01T22:17:19Z"
},
{
"body": "We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.",
"created_at": "2026-10-01T21:25:05Z",
"display_at": "2026-10-01T21:25:05Z",
"id": "01M3WNPKMX9R1E9MN25GBZQYQE",
"incident_id": "01M3WNPKMXPVNWASY5QEMS2W1K",
"status": "investigating",
"updated_at": "2026-10-01T21:25:05Z"
}
],
"name": "Outbound connection issue from our prod-us-east-1 kubernetes cluster",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-10-01T22:17:19Z",
"status": "resolved",
"updated_at": "2026-10-01T22:17:19Z"
},
{
"created_at": "2026-09-23T09:36:13Z",
"id": "01M36SYWEDPPREA6PRY2BB1S95",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been resolved, and affected services are operating normally again.",
"created_at": "2026-09-23T09:53:34Z",
"display_at": "2026-09-23T09:53:34Z",
"id": "01M36TYN7KQXMF4M4XMNJ5S6R6",
"incident_id": "01M36SYWEDPPREA6PRY2BB1S95",
"status": "resolved",
"updated_at": "2026-09-23T09:53:34Z"
},
{
"body": "The root cause has been identifier and a fix is currently deploying",
"created_at": "2026-09-23T09:41:07Z",
"display_at": "2026-09-23T09:41:07Z",
"id": "01M36T7V7WVDJ58PKZF85HFBXZ",
"incident_id": "01M36SYWEDPPREA6PRY2BB1S95",
"status": "investigating",
"updated_at": "2026-09-23T09:56:09Z"
},
{
"body": "We identified an issue affecting new rooms creation on watch-together",
"created_at": "2026-09-23T09:36:14Z",
"display_at": "2026-09-23T09:36:14Z",
"id": "01M36SYWRT8B2SWA55J7KVBH07",
"incident_id": "01M36SYWEDPPREA6PRY2BB1S95",
"status": "investigating",
"updated_at": "2026-09-23T09:55:31Z"
},
{
"body": "We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.",
"created_at": "2026-09-23T09:36:13Z",
"display_at": "2026-09-23T09:36:13Z",
"id": "01M36SYWED3YA8VT95SFHX7RSG",
"incident_id": "01M36SYWEDPPREA6PRY2BB1S95",
"status": "investigating",
"updated_at": "2026-09-23T09:36:13Z"
}
],
"name": "Watch-Together - Rooms creation failure",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-09-23T09:53:34Z",
"status": "resolved",
"updated_at": "2026-09-23T09:54:45Z"
},
{
"created_at": "2026-09-14T14:31:55Z",
"id": "01M2G59TWCDZNE3A51KE0733Z2",
"impact": "critical",
"incident_updates": [
{
"body": "The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!",
"created_at": "2026-09-14T15:07:46Z",
"display_at": "2026-09-14T15:07:46Z",
"id": "01M2G7BFZD9B0W4AVVJE1PQPZ1",
"incident_id": "01M2G59TWCDZNE3A51KE0733Z2",
"status": "resolved",
"updated_at": "2026-09-14T15:07:46Z"
},
{
"body": "DNS has been restored but some users may experience issues while records propagate across the globe. We are monitoring this propagation.",
"created_at": "2026-09-14T14:51:54Z",
"display_at": "2026-09-14T14:51:54Z",
"id": "01M2G6EDXNKK07VPR95M5ZZQDJ",
"incident_id": "01M2G59TWCDZNE3A51KE0733Z2",
"status": "monitoring",
"updated_at": "2026-09-14T14:51:54Z"
},
{
"body": "We have identified the issue and are deploying a fix.",
"created_at": "2026-09-14T14:35:33Z",
"display_at": "2026-09-14T14:35:33Z",
"id": "01M2G5GFR33T35XQJNHE8FBK5M",
"incident_id": "01M2G59TWCDZNE3A51KE0733Z2",
"status": "identified",
"updated_at": "2026-09-14T14:35:33Z"
},
{
"body": "We're investigating issues impacting API services. This can affect account auth (sign-in \u0026 PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.",
"created_at": "2026-09-14T14:31:55Z",
"display_at": "2026-09-14T14:31:55Z",
"id": "01M2G59TWC5055Y2DZY5HGJHN7",
"incident_id": "01M2G59TWCDZNE3A51KE0733Z2",
"status": "investigating",
"updated_at": "2026-09-14T14:31:55Z"
}
],
"name": "DNS Issues with plex.tv API",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-09-14T15:07:46Z",
"status": "resolved",
"updated_at": "2026-09-14T15:07:46Z"
},
{
"created_at": "2026-09-10T14:13:19Z",
"id": "01M25TMX795VE7W7ZM5X9QBBMC",
"impact": "minor",
"incident_updates": [
{
"body": "Everything is back to normal",
"created_at": "2026-09-10T15:17:32Z",
"display_at": "2026-09-10T15:17:32Z",
"id": "01M25YAG8G8P03CBP64YRVQS77",
"incident_id": "01M25TMX795VE7W7ZM5X9QBBMC",
"status": "resolved",
"updated_at": "2026-09-10T15:17:32Z"
},
{
"body": "Name resolution is back to normal. We are keeping an eye on the platform and our metrics",
"created_at": "2026-09-10T15:16:53Z",
"display_at": "2026-09-10T14:07:00Z",
"id": "01M25Y99QEGWK8ZXT5JQX9ANV0",
"incident_id": "01M25TMX795VE7W7ZM5X9QBBMC",
"status": "monitoring",
"updated_at": "2026-09-10T15:20:18Z"
},
{
"body": "We are investigating an issue impacting plex.direct name resolution.",
"created_at": "2026-09-10T14:13:19Z",
"display_at": "2026-09-10T13:11:00Z",
"id": "01M25TMX79166H21NNGJS1ENEQ",
"incident_id": "01M25TMX795VE7W7ZM5X9QBBMC",
"status": "investigating",
"updated_at": "2026-09-10T15:20:26Z"
}
],
"name": "plex.direct name resolution issue",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-09-10T15:17:32Z",
"status": "resolved",
"updated_at": "2026-09-10T15:17:32Z"
},
{
"created_at": "2026-09-04T22:17:58Z",
"id": "01M1Q800NWHD2FXQ5R4WZ8V0E5",
"impact": "critical",
"incident_updates": [
{
"body": "The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!",
"created_at": "2026-09-05T00:40:54Z",
"display_at": "2026-09-05T00:40:54Z",
"id": "01M1QG5R8B0HM8V4FJPQ1CQ01T",
"incident_id": "01M1Q800NWHD2FXQ5R4WZ8V0E5",
"status": "resolved",
"updated_at": "2026-09-05T00:40:54Z"
},
{
"body": "A fix has been deployed and we are monitoring the results.",
"created_at": "2026-09-04T22:47:52Z",
"display_at": "2026-09-04T22:47:52Z",
"id": "01M1Q9PS1PSNW5S986PT0DQEGR",
"incident_id": "01M1Q800NWHD2FXQ5R4WZ8V0E5",
"status": "monitoring",
"updated_at": "2026-09-04T22:47:52Z"
},
{
"body": "We have identified the issue and are deploying a fix.",
"created_at": "2026-09-04T22:33:21Z",
"display_at": "2026-09-04T22:33:21Z",
"id": "01M1Q8W6QF660055NGVDEC0CDH",
"incident_id": "01M1Q800NWHD2FXQ5R4WZ8V0E5",
"status": "identified",
"updated_at": "2026-09-04T22:33:21Z"
},
{
"body": "We're investigating an issue with our relay service. You may experience issues with indirect playback during this time.",
"created_at": "2026-09-04T22:17:58Z",
"display_at": "2026-09-04T22:17:58Z",
"id": "01M1Q800NWVPTBB7Y8MSS614VE",
"incident_id": "01M1Q800NWHD2FXQ5R4WZ8V0E5",
"status": "investigating",
"updated_at": "2026-09-04T22:17:58Z"
}
],
"name": "Issues with Plex Relay service",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-09-05T00:40:54Z",
"status": "resolved",
"updated_at": "2026-09-05T00:40:54Z"
},
{
"created_at": "2026-09-08T22:07:32Z",
"id": "01M21GZT010EBV09N9DMWSM7SX",
"impact": "minor",
"incident_updates": [
{
"body": "We pushed out a fix and received confirmation that the issue was resolved. ",
"created_at": "2026-09-08T22:07:32Z",
"display_at": "2026-09-04T22:50:00Z",
"id": "01M21GZT018VE2KHZNNKV0FBKP",
"incident_id": "01M21GZT010EBV09N9DMWSM7SX",
"status": "resolved",
"updated_at": "2026-09-08T22:07:32Z"
},
{
"body": "We investigated various areas of the remote connectivity infrastructure and discovered a bug preventing the correct IP address being returned for some requests.",
"created_at": "2026-09-08T22:07:32Z",
"display_at": "2026-08-31T16:50:00Z",
"id": "01M21GZT01DNSGCY06CJDVKNJ1",
"incident_id": "01M21GZT010EBV09N9DMWSM7SX",
"status": "investigating",
"updated_at": "2026-09-08T22:07:32Z"
},
{
"body": "We had various reports of remote connectivity tests failing intermittently for some users. ",
"created_at": "2026-09-08T22:07:32Z",
"display_at": "2026-08-31T15:00:00Z",
"id": "01M21GZT01F794855TZ9Q6BZRE",
"incident_id": "01M21GZT010EBV09N9DMWSM7SX",
"status": "identified",
"updated_at": "2026-09-08T22:07:32Z"
}
],
"name": "Intermittent issues with remote connectivity",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-09-04T22:50:00Z",
"status": "resolved",
"updated_at": "2026-09-08T22:07:32Z"
},
{
"created_at": "2026-09-03T00:55:27Z",
"id": "01M1JC6YVMEAVCGD2XR9661NZ4",
"impact": "minor",
"incident_updates": [
{
"body": "The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!",
"created_at": "2026-09-03T01:36:03Z",
"display_at": "2026-09-03T01:36:03Z",
"id": "01M1JEH8WCKGBMX6R81CH7WYMM",
"incident_id": "01M1JC6YVMEAVCGD2XR9661NZ4",
"status": "resolved",
"updated_at": "2026-09-03T01:36:03Z"
},
{
"body": "A fix has been implemented we are monitoring that traffic properly comes back to normal",
"created_at": "2026-09-03T01:17:42Z",
"display_at": "2026-09-03T00:55:00Z",
"id": "01M1JDFPBYME9S96ADCCKMRYJB",
"incident_id": "01M1JC6YVMEAVCGD2XR9661NZ4",
"status": "monitoring",
"updated_at": "2026-09-03T01:27:41Z"
},
{
"body": "We've identified the cause of the API Service incident, we are working on a fix",
"created_at": "2026-09-03T01:12:44Z",
"display_at": "2026-09-03T00:51:00Z",
"id": "01M1JD6JT8M509V5C39D8N88Y5",
"incident_id": "01M1JC6YVMEAVCGD2XR9661NZ4",
"status": "identified",
"updated_at": "2026-09-03T01:26:51Z"
},
{
"body": "We're investigating issues impacting API services for some users. This can affect account auth (sign-in \u0026 PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.",
"created_at": "2026-09-03T00:55:27Z",
"display_at": "2026-09-02T23:42:00Z",
"id": "01M1JC6YVMTQ83SK5YV4YEZRGW",
"incident_id": "01M1JC6YVMEAVCGD2XR9661NZ4",
"status": "investigating",
"updated_at": "2026-09-03T01:25:57Z"
}
],
"name": "Issues with plex.tv API",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-09-03T01:36:03Z",
"status": "resolved",
"updated_at": "2026-09-03T01:36:03Z"
},
{
"created_at": "2026-08-20T12:41:32Z",
"id": "01M0FK1R6FVJYHDEDS95K2TAV7",
"impact": "critical",
"incident_updates": [
{
"body": "We rollbacked to the previous version, playback is working fine now",
"created_at": "2026-08-20T12:44:44Z",
"display_at": "2026-08-20T11:41:00Z",
"id": "01M0FK7KS15163ASZ99PAQD8DQ",
"incident_id": "01M0FK1R6FVJYHDEDS95K2TAV7",
"status": "resolved",
"updated_at": "2026-08-20T12:51:23Z"
},
{
"body": "Playback of Plex Media Server content on Samsung TVs failed after the last version deployment",
"created_at": "2026-08-20T12:41:32Z",
"display_at": "2026-08-19T22:41:00Z",
"id": "01M0FK1R6FDMGS9ZM1J5R6X17P",
"incident_id": "01M0FK1R6FVJYHDEDS95K2TAV7",
"status": "monitoring",
"updated_at": "2026-08-20T12:45:01Z"
}
],
"name": "Playback issue on Samsung TV",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-08-20T11:41:00Z",
"status": "resolved",
"updated_at": "2026-08-20T12:44:44Z"
},
{
"created_at": "2026-07-27T14:38:21Z",
"id": "01KYJ06DMGVYYPY4D42P6KCY3G",
"impact": "minor",
"incident_updates": [
{
"body": "The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!",
"created_at": "2026-07-27T17:29:52Z",
"display_at": "2026-07-27T17:29:52Z",
"id": "01KYJA0EXW44EA64BR50Q9QWQ1",
"incident_id": "01KYJ06DMGVYYPY4D42P6KCY3G",
"status": "resolved",
"updated_at": "2026-07-27T17:29:52Z"
},
{
"body": "The service is stabilizing and we're monitoring the results. ",
"created_at": "2026-07-27T16:25:07Z",
"display_at": "2026-07-27T16:25:07Z",
"id": "01KYJ69XCR53S1MFJAY0ZWFB3W",
"incident_id": "01KYJ06DMGVYYPY4D42P6KCY3G",
"status": "monitoring",
"updated_at": "2026-07-27T16:25:07Z"
},
{
"body": "We're currently investigating issues affecting our plex.direct DNS resolvers. You may experience some timeouts while we work to resolve the issue.",
"created_at": "2026-07-27T14:38:21Z",
"display_at": "2026-07-27T14:38:21Z",
"id": "01KYJ06DMG02HHEK5ENCK57G10",
"incident_id": "01KYJ06DMGVYYPY4D42P6KCY3G",
"status": "identified",
"updated_at": "2026-07-27T14:38:21Z"
}
],
"name": "plex.direct DNS service degredation",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-07-27T17:29:52Z",
"status": "resolved",
"updated_at": "2026-07-27T17:29:52Z"
},
{
"created_at": "2026-07-22T11:01:30Z",
"id": "01KY4QSQR4S696F7AJYCT745JT",
"impact": "minor",
"incident_updates": [
{
"body": "The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!",
"created_at": "2026-07-23T01:55:42Z",
"display_at": "2026-07-23T01:55:42Z",
"id": "01KY6AZ2FB53M09TJR4KJRSBR0",
"incident_id": "01KY4QSQR4S696F7AJYCT745JT",
"status": "resolved",
"updated_at": "2026-07-23T01:55:42Z"
},
{
"body": "We have implemented a fix and are monitoring the results.",
"created_at": "2026-07-22T20:19:29Z",
"display_at": "2026-07-22T20:19:29Z",
"id": "01KY5QQE2ZRVE0ADBA5PF97KS1",
"incident_id": "01KY4QSQR4S696F7AJYCT745JT",
"status": "monitoring",
"updated_at": "2026-07-22T20:19:29Z"
},
{
"body": "We’re investigating issues affecting media metadata. You may experience slow responses or failures retrieving posters, summaries, cast, subtitles, and more during this time.",
"created_at": "2026-07-22T11:01:30Z",
"display_at": "2026-07-22T11:01:29Z",
"id": "01KY4QSQR4CQBZRBJBBDVD108F",
"incident_id": "01KY4QSQR4S696F7AJYCT745JT",
"status": "investigating",
"updated_at": "2026-07-22T11:01:30Z"
}
],
"name": "Media Metadata",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-07-23T01:55:42Z",
"status": "resolved",
"updated_at": "2026-07-23T01:55:42Z"
},
{
"created_at": "2026-07-22T11:00:48Z",
"id": "01KY4QRFJ90BXXJ71SKFBDDK1T",
"impact": "minor",
"incident_updates": [
{
"body": "The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!",
"created_at": "2026-07-23T01:55:24Z",
"display_at": "2026-07-23T01:55:24Z",
"id": "01KY6AYH7Z9HD43W753489WYM1",
"incident_id": "01KY4QRFJ90BXXJ71SKFBDDK1T",
"status": "resolved",
"updated_at": "2026-07-23T01:55:24Z"
},
{
"body": "We have implemented a fix and are monitoring the results.",
"created_at": "2026-07-22T20:18:58Z",
"display_at": "2026-07-22T20:18:58Z",
"id": "01KY5QPFZ62K9QSP9NPRP5RQZ2",
"incident_id": "01KY4QRFJ90BXXJ71SKFBDDK1T",
"status": "monitoring",
"updated_at": "2026-07-22T20:18:58Z"
},
{
"body": "We’re currently investigating issues affecting Discover Together. You may experience trouble accessing your Profile, Activity Feed, People, and Discover/Where to Watch features.",
"created_at": "2026-07-22T11:00:48Z",
"display_at": "2026-07-22T11:00:48Z",
"id": "01KY4QRFJ984GYY2SQNA8MTXZ2",
"incident_id": "01KY4QRFJ90BXXJ71SKFBDDK1T",
"status": "investigating",
"updated_at": "2026-07-22T11:00:48Z"
}
],
"name": "Discover Together",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-07-23T01:55:24Z",
"status": "resolved",
"updated_at": "2026-07-23T01:55:24Z"
},
{
"created_at": "2026-07-22T11:00:19Z",
"id": "01KY4QQJWF3Q1SKW52FQYAJN2Q",
"impact": "minor",
"incident_updates": [
{
"body": "The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!",
"created_at": "2026-07-23T01:55:07Z",
"display_at": "2026-07-23T01:55:07Z",
"id": "01KY6AY0WNDPYNZZN8VMP57AVP",
"incident_id": "01KY4QQJWF3Q1SKW52FQYAJN2Q",
"status": "resolved",
"updated_at": "2026-07-23T01:55:07Z"
},
{
"body": "We have implemented a fix and are monitoring the results.",
"created_at": "2026-07-22T20:18:23Z",
"display_at": "2026-07-22T20:18:23Z",
"id": "01KY5QNE8GGG5VKKPE2X98MVMB",
"incident_id": "01KY4QQJWF3Q1SKW52FQYAJN2Q",
"status": "monitoring",
"updated_at": "2026-07-22T20:18:23Z"
},
{
"body": "We’re investigating issues affecting program guide data for our Live TV features. You may experience slow responses or failures to load or refresh program guide data during this time.",
"created_at": "2026-07-22T11:00:19Z",
"display_at": "2026-07-22T11:00:19Z",
"id": "01KY4QQJWFQRY2RB5NGF7MVTCS",
"incident_id": "01KY4QQJWF3Q1SKW52FQYAJN2Q",
"status": "investigating",
"updated_at": "2026-07-22T11:00:19Z"
}
],
"name": "Program Guide Data for Live TV",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-07-23T01:55:07Z",
"status": "resolved",
"updated_at": "2026-07-23T01:55:07Z"
},
{
"created_at": "2026-07-22T10:59:24Z",
"id": "01KY4QNXD4Q946VQTVE8ZKMYJ6",
"impact": "minor",
"incident_updates": [
{
"body": "The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!",
"created_at": "2026-07-23T01:54:50Z",
"display_at": "2026-07-23T01:54:50Z",
"id": "01KY6AXFTRHNTTA77B11FK8ZSW",
"incident_id": "01KY4QNXD4Q946VQTVE8ZKMYJ6",
"status": "resolved",
"updated_at": "2026-07-23T01:54:50Z"
},
{
"body": "We have implemented a fix and are monitoring the results.",
"created_at": "2026-07-22T20:17:54Z",
"display_at": "2026-07-22T20:17:54Z",
"id": "01KY5QMHMNJGS84G0ZSC0MHY0D",
"incident_id": "01KY4QNXD4Q946VQTVE8ZKMYJ6",
"status": "monitoring",
"updated_at": "2026-07-22T20:17:54Z"
},
{
"body": "We’re currently investigating issues affecting our free Movies \u0026 Shows streaming. You may experience slow responses or failures accessing this free streaming during this time.",
"created_at": "2026-07-22T10:59:24Z",
"display_at": "2026-07-22T10:59:24Z",
"id": "01KY4QNXD49N9B20KXQ0H6NY7H",
"incident_id": "01KY4QNXD4Q946VQTVE8ZKMYJ6",
"status": "investigating",
"updated_at": "2026-07-22T10:59:24Z"
}
],
"name": "Movies \u0026 Shows free streaming",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-07-23T01:54:50Z",
"status": "resolved",
"updated_at": "2026-07-23T01:54:50Z"
},
{
"created_at": "2026-07-23T18:55:47Z",
"id": "01KY85AX6S9108XRTGPEEC73N3",
"impact": "major",
"incident_updates": [
{
"body": "The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!",
"created_at": "2026-07-23T18:55:47Z",
"display_at": "2026-07-23T01:00:00Z",
"id": "01KY85AX6SP6B4XR3C7TB4FBXR",
"incident_id": "01KY85AX6S9108XRTGPEEC73N3",
"status": "resolved",
"updated_at": "2026-07-23T18:55:47Z"
},
{
"body": "We have identified an issue with Pubsub and are investigating",
"created_at": "2026-07-23T18:55:47Z",
"display_at": "2026-07-22T13:00:00Z",
"id": "01KY85AX6S9JW0P5BERG47Z00X",
"incident_id": "01KY85AX6S9108XRTGPEEC73N3",
"status": "identified",
"updated_at": "2026-07-23T18:55:47Z"
}
],
"name": "Pubsub service disruption",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-07-23T01:00:00Z",
"status": "resolved",
"updated_at": "2026-07-23T18:55:47Z"
},
{
"created_at": "2026-07-14T15:36:17Z",
"id": "01KXGMB4Q549F0SRRJR5CYWTHX",
"impact": "minor",
"incident_updates": [
{
"body": "The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!",
"created_at": "2026-07-14T17:45:55Z",
"display_at": "2026-07-14T17:45:55Z",
"id": "01KXGVRGT7A5BNQ6DGBDNQ9W10",
"incident_id": "01KXGMB4Q549F0SRRJR5CYWTHX",
"status": "resolved",
"updated_at": "2026-07-14T17:45:55Z"
},
{
"body": "We're investigating issues impacting API services for some users. This can affect account auth (sign-in \u0026 PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.",
"created_at": "2026-07-14T15:36:17Z",
"display_at": "2026-07-14T15:36:17Z",
"id": "01KXGMB4Q56G5ZAPXJS5ZYSDW9",
"incident_id": "01KXGMB4Q549F0SRRJR5CYWTHX",
"status": "investigating",
"updated_at": "2026-07-14T15:36:17Z"
}
],
"name": "Issues with plex.tv API",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-07-14T17:45:55Z",
"status": "resolved",
"updated_at": "2026-07-14T17:45:55Z"
},
{
"created_at": "2026-07-14T15:37:29Z",
"id": "01KXGMDATJC1KFPPS9716PR0DX",
"impact": "minor",
"incident_updates": [
{
"body": "The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!",
"created_at": "2026-07-14T17:45:35Z",
"display_at": "2026-07-14T17:45:35Z",
"id": "01KXGVQWSPTT5DFP52TP3MDMMA",
"incident_id": "01KXGMDATJC1KFPPS9716PR0DX",
"status": "resolved",
"updated_at": "2026-07-14T17:45:35Z"
},
{
"body": "We’re currently investigating issues affecting Discover Together. You may experience trouble accessing your Profile, Activity Feed, People, and Discover/Where to Watch features.",
"created_at": "2026-07-14T15:40:25Z",
"display_at": "2026-07-14T15:40:25Z",
"id": "01KXGMJQ4WKCB9VVPT2G8Y3MJR",
"incident_id": "01KXGMDATJC1KFPPS9716PR0DX",
"status": "investigating",
"updated_at": "2026-07-14T15:40:25Z"
},
{
"body": "We're currently investigating issues affecting Discover Together. You may experience trouble accessing your Profile, Activity Feed, People, and Discover/Where to Watch features. This does not impact access to personal media.",
"created_at": "2026-07-14T15:37:29Z",
"display_at": "2026-07-14T15:37:29Z",
"id": "01KXGMDATJSNEGBD3XEQGPAWZ5",
"incident_id": "01KXGMDATJC1KFPPS9716PR0DX",
"status": "investigating",
"updated_at": "2026-07-14T15:37:29Z"
}
],
"name": "Discover Together",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-07-14T17:45:35Z",
"status": "resolved",
"updated_at": "2026-07-14T17:45:35Z"
},
{
"created_at": "2026-07-14T15:39:49Z",
"id": "01KXGMHKFF6HW49KAD9WVWY17D",
"impact": "minor",
"incident_updates": [
{
"body": "The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!",
"created_at": "2026-07-14T17:45:13Z",
"display_at": "2026-07-14T17:45:13Z",
"id": "01KXGVQ7FH04AQ1YZFMJJX90BY",
"incident_id": "01KXGMHKFF6HW49KAD9WVWY17D",
"status": "resolved",
"updated_at": "2026-07-14T17:45:13Z"
},
{
"body": "We’re currently investigating issues affecting our free Movies \u0026 Shows streaming. You may experience slow responses or failures accessing this free streaming during this time.",
"created_at": "2026-07-14T15:39:49Z",
"display_at": "2026-07-14T15:39:49Z",
"id": "01KXGMHKFF8RS83ERVDG0AE747",
"incident_id": "01KXGMHKFF6HW49KAD9WVWY17D",
"status": "investigating",
"updated_at": "2026-07-14T15:39:49Z"
}
],
"name": "Movies \u0026 Shows free streaming",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-07-14T17:45:13Z",
"status": "resolved",
"updated_at": "2026-07-14T17:45:13Z"
},
{
"created_at": "2026-07-14T15:42:43Z",
"id": "01KXGMPY0FATVA8ZNBACXK4VEB",
"impact": "minor",
"incident_updates": [
{
"body": "The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!",
"created_at": "2026-07-14T17:44:38Z",
"display_at": "2026-07-14T17:44:38Z",
"id": "01KXGVP53WBFTB0QZ7SHCX3K68",
"incident_id": "01KXGMPY0FATVA8ZNBACXK4VEB",
"status": "resolved",
"updated_at": "2026-07-14T17:44:38Z"
},
{
"body": "We’re investigating issues affecting program guide data for our Live TV features. You may experience slow responses or failures to load or refresh program guide data during this time.",
"created_at": "2026-07-14T15:42:43Z",
"display_at": "2026-07-14T15:42:43Z",
"id": "01KXGMPY0FGJHZCGYNQNYFY7VN",
"incident_id": "01KXGMPY0FATVA8ZNBACXK4VEB",
"status": "investigating",
"updated_at": "2026-07-14T15:42:43Z"
}
],
"name": "Program Guide Data for Live TV",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-07-14T17:44:38Z",
"status": "resolved",
"updated_at": "2026-07-14T17:44:38Z"
},
{
"created_at": "2026-07-03T09:40:23Z",
"id": "01KWKNKJDPZE2DANC4NRRWZMBR",
"impact": "major",
"incident_updates": [
{
"body": "The implemented fix is working as expected.",
"created_at": "2026-07-03T11:44:40Z",
"display_at": "2026-07-03T11:44:40Z",
"id": "01KWKWQ4CYZHZMZPJ3RC70611Z",
"incident_id": "01KWKNKJDPZE2DANC4NRRWZMBR",
"status": "resolved",
"updated_at": "2026-07-03T11:44:40Z"
},
{
"body": "A fix has been deployed and music matching should be working as expected. We will continue to monitor.",
"created_at": "2026-07-03T11:08:43Z",
"display_at": "2026-07-03T11:08:43Z",
"id": "01KWKTNA3GDVJVM4K686GCA9C7",
"incident_id": "01KWKNKJDPZE2DANC4NRRWZMBR",
"status": "monitoring",
"updated_at": "2026-07-03T11:08:43Z"
},
{
"body": "We are investigating an issue of failed music matches for Plex Media Server users.",
"created_at": "2026-07-03T09:40:23Z",
"display_at": "2026-07-03T09:40:23Z",
"id": "01KWKNKJDPYJFE4H6PPJNS8Q3M",
"incident_id": "01KWKNKJDPZE2DANC4NRRWZMBR",
"status": "investigating",
"updated_at": "2026-07-03T09:40:23Z"
}
],
"name": "Issues with music matching",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-07-03T11:44:40Z",
"status": "resolved",
"updated_at": "2026-07-03T11:44:40Z"
},
{
"created_at": "2026-06-09T20:39:33Z",
"id": "01KTQ1S9G5N7F2V9GK1JNGJQXG",
"impact": "minor",
"incident_updates": [
{
"body": "The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!",
"created_at": "2026-06-09T23:15:18Z",
"display_at": "2026-06-09T23:15:18Z",
"id": "01KTQAPF1DN8NFMW50AVT2W211",
"incident_id": "01KTQ1S9G5N7F2V9GK1JNGJQXG",
"status": "resolved",
"updated_at": "2026-06-09T23:15:18Z"
},
{
"body": "We are noticing an improvement in response time. We will continue to monitor closely.",
"created_at": "2026-06-09T21:16:29Z",
"display_at": "2026-06-09T21:16:29Z",
"id": "01KTQ3WXHJA4HMX6HWEEHRHH62",
"incident_id": "01KTQ1S9G5N7F2V9GK1JNGJQXG",
"status": "monitoring",
"updated_at": "2026-06-09T21:16:29Z"
},
{
"body": "We're investigating issues impacting our plex.direct name servers for some users. You may experience slow responses or failures.",
"created_at": "2026-06-09T20:39:33Z",
"display_at": "2026-06-09T20:39:33Z",
"id": "01KTQ1S9G51R4E4R6X43RQ2P84",
"incident_id": "01KTQ1S9G5N7F2V9GK1JNGJQXG",
"status": "investigating",
"updated_at": "2026-06-09T20:39:33Z"
}
],
"name": "Issues with plex.direct name servers",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-06-09T23:15:18Z",
"status": "resolved",
"updated_at": "2026-06-09T23:15:18Z"
},
{
"created_at": "2026-05-25T03:59:55Z",
"id": "01KSEMM458Q4CJJY63WDPV9Y31",
"impact": "minor",
"incident_updates": [
{
"body": "The incident is resolved now. Response time are back to normal and the application is stable.",
"created_at": "2026-05-25T07:59:08Z",
"display_at": "2026-05-25T07:59:08Z",
"id": "01KSF2A52Y6GT4XDWDJXT6JVR4",
"incident_id": "01KSEMM458Q4CJJY63WDPV9Y31",
"status": "resolved",
"updated_at": "2026-05-25T07:59:08Z"
},
{
"body": "We are deploying a fix to improve the performance.\n\nEverything is now more responsive and more stable. \n\nWe are keeping an eye on the metrics to make sure everything is solved",
"created_at": "2026-05-25T06:19:46Z",
"display_at": "2026-05-25T06:19:46Z",
"id": "01KSEWM67MGFREFN72K2ZWQY3Q",
"incident_id": "01KSEMM458Q4CJJY63WDPV9Y31",
"status": "monitoring",
"updated_at": "2026-05-25T06:19:46Z"
},
{
"body": "We're investigating issues impacting API services for some users. This can affect account auth (sign-in \u0026 PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.",
"created_at": "2026-05-25T05:01:48Z",
"display_at": "2026-05-25T05:01:48Z",
"id": "01KSER5DXF0ZH8A4A6BM2VKBX6",
"incident_id": "01KSEMM458Q4CJJY63WDPV9Y31",
"status": "identified",
"updated_at": "2026-05-25T05:01:48Z"
},
{
"body": "We're investigating issues impacting API services for some users. This can affect account auth (sign-in \u0026 PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.",
"created_at": "2026-05-25T03:59:55Z",
"display_at": "2026-05-25T03:59:55Z",
"id": "01KSEMM458509R254B2Z8C6BZZ",
"incident_id": "01KSEMM458Q4CJJY63WDPV9Y31",
"status": "investigating",
"updated_at": "2026-05-25T03:59:55Z"
}
],
"name": "Issues with plex.tv API",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-05-25T07:59:08Z",
"status": "resolved",
"updated_at": "2026-05-25T07:59:08Z"
},
{
"created_at": "2026-04-28T09:25:28Z",
"id": "01KQ9PGTE8F4VDF0HYSW32YR9Y",
"impact": "minor",
"incident_updates": [
{
"body": "Upstream incident is now resolved",
"created_at": "2026-04-28T09:49:13Z",
"display_at": "2026-04-28T09:49:13Z",
"id": "01KQ9QWA39SCRFWM34ETQZZ5JW",
"incident_id": "01KQ9PGTE8F4VDF0HYSW32YR9Y",
"status": "resolved",
"updated_at": "2026-04-28T09:49:13Z"
},
{
"body": "A third party provider hosting our forum is experiencing issues, making [forums.plex.tv](http://forums.plex.tv \"forums.plex.tv\") unreachable.",
"created_at": "2026-04-28T09:25:28Z",
"display_at": "2026-04-28T09:25:28Z",
"id": "01KQ9PGTE8EGV74RENZ7KTF6P8",
"incident_id": "01KQ9PGTE8F4VDF0HYSW32YR9Y",
"status": "identified",
"updated_at": "2026-04-28T09:25:28Z"
}
],
"name": "Issues with forums.plex.tv",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-04-28T09:49:13Z",
"status": "resolved",
"updated_at": "2026-04-28T09:49:13Z"
},
{
"created_at": "2026-04-23T23:55:02Z",
"id": "01KPYC9EWN76E95MFAYCPE0158",
"impact": "major",
"incident_updates": [
{
"body": "The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!",
"created_at": "2026-04-24T00:34:56Z",
"display_at": "2026-04-24T00:34:56Z",
"id": "01KPYEJGDCEMYRWJW37NN19324",
"incident_id": "01KPYC9EWN76E95MFAYCPE0158",
"status": "resolved",
"updated_at": "2026-04-24T00:34:56Z"
},
{
"body": "We have deployed a fix and are monitoring the results.",
"created_at": "2026-04-24T00:22:05Z",
"display_at": "2026-04-24T00:22:05Z",
"id": "01KPYDTZMRQPMZ0YP5WQ7B9F2P",
"incident_id": "01KPYC9EWN76E95MFAYCPE0158",
"status": "monitoring",
"updated_at": "2026-04-24T00:22:05Z"
},
{
"body": "We're investigating issues impacting API services for some users. This can affect account auth (sign-in \u0026 PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.",
"created_at": "2026-04-23T23:55:03Z",
"display_at": "2026-04-23T23:55:02Z",
"id": "01KPYC9EWNTPP2NC7FY926E2XV",
"incident_id": "01KPYC9EWN76E95MFAYCPE0158",
"status": "investigating",
"updated_at": "2026-04-23T23:55:03Z"
}
],
"name": "Issues with plex.tv API",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-04-24T00:34:56Z",
"status": "resolved",
"updated_at": "2026-04-24T00:34:56Z"
},
{
"created_at": "2026-04-16T23:52:13Z",
"id": "01KPCBB8KZ3FN04M6AM66YFVX8",
"impact": "critical",
"incident_updates": [
{
"body": "The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!",
"created_at": "2026-04-17T18:49:59Z",
"display_at": "2026-04-17T18:49:59Z",
"id": "01KPECEJG1Y3Z7CMX66KEGAD6J",
"incident_id": "01KPCBB8KZ3FN04M6AM66YFVX8",
"status": "resolved",
"updated_at": "2026-04-17T18:49:59Z"
},
{
"body": "We have implemented a fix and are monitoring the results.",
"created_at": "2026-04-17T02:36:08Z",
"display_at": "2026-04-17T02:36:08Z",
"id": "01KPCMQD349BPDCNW2HENV9CE0",
"incident_id": "01KPCBB8KZ3FN04M6AM66YFVX8",
"status": "monitoring",
"updated_at": "2026-04-17T02:36:08Z"
},
{
"body": "We're investigating issues impacting API services for some users. This can affect account auth (sign-in \u0026 PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.",
"created_at": "2026-04-17T01:24:57Z",
"display_at": "2026-04-17T01:24:57Z",
"id": "01KPCGN1J9G7KAEMHDP82EBMBX",
"incident_id": "01KPCBB8KZ3FN04M6AM66YFVX8",
"status": "investigating",
"updated_at": "2026-04-17T01:24:57Z"
},
{
"body": "We're investigating issues impacting API services for some users. This can affect account auth (sign-in \u0026 PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.",
"created_at": "2026-04-16T23:52:13Z",
"display_at": "2026-04-16T23:52:13Z",
"id": "01KPCBB8KZ0P57WD35XRKHP3Q6",
"incident_id": "01KPCBB8KZ3FN04M6AM66YFVX8",
"status": "investigating",
"updated_at": "2026-04-16T23:52:13Z"
}
],
"name": "Issues with plex.tv API",
"page_id": "01KH0T4VC16CJSTG36YMHFAC8B",
"resolved_at": "2026-04-17T18:49:59Z",
"status": "resolved",
"updated_at": "2026-04-17T18:49:59Z"
}
],
"page": {
"id": "01KH0T4VC16CJSTG36YMHFAC8B",
"name": "Plex",
"updated_at": "2026-10-02T14:05:17Z",
"url": "https://status.plex.tv/"
}
}