Snapshot 34612
Normalized text
Scripts and page chrome removed; this is what change detection compares.
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"new_status": "operational",
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}
],
"body": "Resolved — Delayed Visa BASE II Clearings\nAug 22, 19:03 UTC – Aug 23, 07:19 UTC\nWe identified a delay in receiving Visa clearing messages, caused by an issue on Visa's network. This delayed processing of Visa settlement data in the Settlement API (SAPI) for transactions reported on Aug 22.\n\nWho was affected: Customers relying on SAPI for Visa recon on Aug 22 transactions. Other networks were not affected, and aggregate settlement totals (via the network totals endpoint) remained accurate throughout.\n\nWhat we did: We monitored as Visa worked through their backlog, and once it became clear the delay would extend past the normal processing window, we released available settlement data. Summary totals were correct and complete at all times. Individual settlement record details, however, were incomplete: they were missing transaction and event token references, since those references can only be attached once the corresponding clearing has been received from Visa and processed through the transaction API. As Visa's clearings continued to arrive, we backfilled the missing references until every record was complete.\n\nResolution: As of 07:19 UTC on Aug 23, all missing Visa BASE II clearings have been received and processed. Settlement API data for Aug 22 is now complete and accurate.",
"created_at": "2026-08-23T12:39:35.753Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-23T07:19:35.000Z",
"id": "cpxqw4b31t3m",
"incident_id": "4bqtx160jlw0",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-23T12:40:14.906Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "djd72d0z8dgk",
"name": "API",
"new_status": "partial_outage",
"old_status": "partial_outage"
}
],
"body": "We are continuing to monitor for any further issues.",
"created_at": "2026-08-23T03:05:41.720Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-23T03:05:41.720Z",
"id": "p4f7c9wwbgfz",
"incident_id": "4bqtx160jlw0",
"status": "monitoring",
"tweet_id": null,
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"updated_at": "2026-08-23T03:05:41.720Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "djd72d0z8dgk",
"name": "API",
"new_status": "partial_outage",
"old_status": "partial_outage"
}
],
"body": "- We've added all missing records to the Settlement API\n- The settlement API is still not complete because it is missing transaction tokens and event tokens because we have not yet received all clearings from Visa\n- The total amounts on the summary endpoint are correct and complete.\n- We'll add the missing data when its available",
"created_at": "2026-08-23T03:04:13.646Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-23T03:04:13.646Z",
"id": "ttn0hmwp0jlx",
"incident_id": "4bqtx160jlw0",
"status": "monitoring",
"tweet_id": null,
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"updated_at": "2026-08-23T03:04:13.646Z",
"wants_twitter_update": false
},
{
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{
"code": "djd72d0z8dgk",
"name": "API",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "A Visa network issue has delayed reconciliation.\n\n- Settlement API data will be delayed\n- The issue is caused by the network\n- Customers who need settlement totals should use the network totals endpoint",
"created_at": "2026-08-22T19:31:58.122Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-22T19:31:58.122Z",
"id": "480r8wq6l31j",
"incident_id": "4bqtx160jlw0",
"status": "identified",
"tweet_id": null,
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"updated_at": "2026-08-22T19:31:58.122Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-08-23T03:04:13.646Z",
"name": "Visa Recon Delay",
"page_id": "ydrrbt262gzr",
"postmortem_body": null,
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"resolved_at": "2026-08-23T07:19:35.000Z",
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"status": "resolved",
"updated_at": "2026-08-23T12:40:14.924Z"
},
{
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"created_at": "2026-07-03T22:10:58.835Z",
"id": "9spktr7188dk",
"impact": "minor",
"impact_override": "minor",
"incident_updates": [
{
"affected_components": null,
"body": "Mastercard processing issues have been identified, resolved, and backlog processing is complete. This incident is resolved.",
"created_at": "2026-07-03T23:43:44.206Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-07-03T23:43:44.206Z",
"id": "04w9whz6c89g",
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"updated_at": "2026-07-03T23:43:44.206Z",
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},
{
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"body": "Some customers are experiencing delays in receiving a subset of Mastercard clearing and dispute data. We are investigating the issue.",
"created_at": "2026-07-03T22:10:58.877Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-07-03T22:10:58.877Z",
"id": "d1y0b4b82585",
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"status": "investigating",
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"updated_at": "2026-07-03T22:10:58.877Z",
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}
],
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"monitoring_at": null,
"name": "Delays in Mastercard clearing and dispute data",
"page_id": "ydrrbt262gzr",
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"updated_at": "2026-07-03T23:43:44.219Z"
},
{
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{
"created_at": "2021-10-25T16:31:57.107Z",
"description": null,
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"id": "djd72d0z8dgk",
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"position": 2,
"showcase": false,
"start_date": "2021-01-01T00:00:00.000Z",
"status": "operational",
"updated_at": "2026-10-02T17:48:37.296Z"
}
],
"created_at": "2026-06-15T15:15:06.205Z",
"id": "f5nwk5n0qywt",
"impact": "minor",
"impact_override": null,
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{
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{
"code": "djd72d0z8dgk",
"name": "API",
"new_status": "operational",
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}
],
"body": "This incident has been resolved.",
"created_at": "2026-06-15T20:34:17.895Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-06-15T20:34:17.895Z",
"id": "33pqyr46y4lt",
"incident_id": "f5nwk5n0qywt",
"status": "resolved",
"tweet_id": null,
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"updated_at": "2026-06-15T20:34:17.895Z",
"wants_twitter_update": false
},
{
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{
"code": "djd72d0z8dgk",
"name": "API",
"new_status": "degraded_performance",
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}
],
"body": "A fix has been implemented and we are monitoring the results.",
"created_at": "2026-06-15T19:13:36.263Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-06-15T19:13:36.263Z",
"id": "0n39bw6t4cq7",
"incident_id": "f5nwk5n0qywt",
"status": "monitoring",
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"updated_at": "2026-06-15T19:13:36.263Z",
"wants_twitter_update": false
},
{
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{
"code": "djd72d0z8dgk",
"name": "API",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "We are currently implementing a fix. Please note, this will cause 1-5 minutes of downtime.",
"created_at": "2026-06-15T18:38:50.573Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-06-15T18:38:50.573Z",
"id": "qq5tw0gthx0w",
"incident_id": "f5nwk5n0qywt",
"status": "identified",
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"updated_at": "2026-06-15T18:38:50.573Z",
"wants_twitter_update": false
},
{
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{
"code": "djd72d0z8dgk",
"name": "API",
"new_status": "degraded_performance",
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}
],
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-06-15T16:15:12.109Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-06-15T16:15:12.109Z",
"id": "lj9sskmslv6y",
"incident_id": "f5nwk5n0qywt",
"status": "identified",
"tweet_id": null,
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"updated_at": "2026-06-15T16:15:12.109Z",
"wants_twitter_update": false
},
{
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{
"code": "djd72d0z8dgk",
"name": "API",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Customers may experience elevated error rates and timeouts, including intermittent failures when provisioning cards and creating cards with dynamic card art or a qr code.",
"created_at": "2026-06-15T15:15:06.288Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-06-15T15:15:06.288Z",
"id": "r97nxzf68wk5",
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"status": "investigating",
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"updated_at": "2026-06-15T15:15:06.288Z",
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}
],
"metadata": {},
"monitoring_at": "2026-06-15T19:13:36.263Z",
"name": "Intermittent API Timeouts",
"page_id": "ydrrbt262gzr",
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},
{
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"created_at": "2026-06-06T04:00:00.000Z",
"id": "z1jrnmz7bdrx",
"impact": "none",
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{
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"body": "Api partially degraded and timing out 9:55-10:10 UTC. Customers may have experienced elevated intermittent timeouts and errors.",
"created_at": "2026-06-08T12:50:25.418Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-06-06T04:00:00.000Z",
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"updated_at": "2026-06-08T13:02:05.565Z",
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],
"metadata": {},
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"name": "API Partial Degredation",
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],
"page": {
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"name": "Lithic",
"url": "https://status.lithic.com"
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"status": {
"description": "All Systems Operational",
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}
}