Snapshot 34701
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Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-09-22T04:27:57Z",
"id": "01M33NXPXQ763626QTT16NAJ3Y",
"impact": "major",
"incident_updates": [
{
"body": "Incident has been resolved",
"created_at": "2026-09-22T05:20:07Z",
"display_at": "2026-09-22T05:20:07Z",
"id": "01M33RX6XK6XRV7W9J394MKBC2",
"incident_id": "01M33NXPXQ763626QTT16NAJ3Y",
"status": "resolved",
"updated_at": "2026-09-22T05:20:07Z"
},
{
"body": "Update:\n\nWe found the cause, an issue with the system that routes requests to our AI models, and have deployed a fix. \n\nWe're starting to see AI responses recover and are watching closely to make sure it holds.\n\nIf you hit an error in the next few minutes, try again. We'll confirm here once everything is fully back to normal.",
"created_at": "2026-09-22T04:37:58Z",
"display_at": "2026-09-22T04:37:58Z",
"id": "01M33PG14716Z9SNGMSTA686X6",
"incident_id": "01M33NXPXQ763626QTT16NAJ3Y",
"status": "monitoring",
"updated_at": "2026-09-22T04:37:58Z"
},
{
"body": "Update:\n\nSome AI responses are coming back slowly or failing to generate. You may see longer load times or an error when asking a question or generating materials. The rest of StudyFetch , your files, notes, decks and account are unaffected.\n\nWe're looking into it now and will post an update as soon as we know more. If a response fails, retrying in a minute often works.",
"created_at": "2026-09-22T04:27:57Z",
"display_at": "2026-09-22T04:27:57Z",
"id": "01M33NXPXQ18RA7A1FCQ0N2K4Y",
"incident_id": "01M33NXPXQ763626QTT16NAJ3Y",
"status": "identified",
"updated_at": "2026-09-22T04:27:57Z"
}
],
"name": "AI responses are slow or failing",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2026-09-22T05:20:07Z",
"status": "resolved",
"updated_at": "2026-09-22T05:20:07Z"
},
{
"created_at": "2026-09-18T22:28:06Z",
"id": "01M2VA4MFR59R5MVTQ760XJAKJ",
"impact": "minor",
"incident_updates": [
{
"body": "The issue is resolved. Contact support should any issues persist",
"created_at": "2026-09-18T23:08:44Z",
"display_at": "2026-09-18T23:08:44Z",
"id": "01M2VCF1M82BVBE5P5F6VEDADM",
"incident_id": "01M2VA4MFR59R5MVTQ760XJAKJ",
"status": "resolved",
"updated_at": "2026-09-18T23:08:44Z"
},
{
"body": "Some users are experiencing slower than usual loading times, and lists may occasionally fail to load. We're aware of the issue and actively working on it. Your data is safe and unaffected.",
"created_at": "2026-09-18T22:28:06Z",
"display_at": "2026-09-18T22:28:06Z",
"id": "01M2VA4MFRJ3HVZ15TWQDJQ4YH",
"incident_id": "01M2VA4MFR59R5MVTQ760XJAKJ",
"status": "monitoring",
"updated_at": "2026-09-18T22:28:06Z"
}
],
"name": "Slow loading and lists not loading",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2026-09-18T23:08:44Z",
"status": "resolved",
"updated_at": "2026-09-18T23:08:44Z"
},
{
"created_at": "2026-09-10T21:53:53Z",
"id": "01M26N07N8Y3DB26RSQQJBVG8M",
"impact": "minor",
"incident_updates": [
{
"body": "This incident is now resolved. AI response times across StudyFetch, including chat, explanations, and study material generation, have been stable since the fix was deployed. All uploads that stalled during the incident have finished processing through the queue. If you're still experiencing slow responses or a stuck upload, please contact support and we'll take a look. Thanks for your patience.",
"created_at": "2026-09-10T22:02:09Z",
"display_at": "2026-09-10T22:02:09Z",
"id": "01M26NFCA16Q6J0GZ2XEBGNVNZ",
"incident_id": "01M26N07N8Y3DB26RSQQJBVG8M",
"status": "resolved",
"updated_at": "2026-09-10T22:02:09Z"
},
{
"body": "We've identified the cause of the slowdown and rolled out a fix. AI response times across StudyFetch, including chat, explanations, and study material generation, have returned to normal. Uploads that stalled during the incident are now processing through the queue and should complete shortly without any action needed on your end. We're continuing to monitor performance closely to confirm everything is fully stable and will close this incident once we're confident it's resolved. Thanks for your patience.",
"created_at": "2026-09-10T21:59:18Z",
"display_at": "2026-09-10T21:59:18Z",
"id": "01M26NA5NA39THWGJJPM8H90J2",
"incident_id": "01M26N07N8Y3DB26RSQQJBVG8M",
"status": "monitoring",
"updated_at": "2026-09-10T21:59:18Z"
},
{
"body": "We're aware that AI features on StudyFetch including chat, explanations, and study material generation, are currently taking longer than usual to respond. The platform remains available and requests are completing, but you may experience delays or occasional timeouts when waiting for AI-generated results.\n\nOur team has identified the slowdown and is actively investigating the root cause. We'll post updates here as we learn more and will confirm once response times return to normal. Thanks for your patience.",
"created_at": "2026-09-10T21:53:53Z",
"display_at": "2026-09-10T21:53:53Z",
"id": "01M26N07N8K8FPXM9KRYJG429A",
"incident_id": "01M26N07N8Y3DB26RSQQJBVG8M",
"status": "investigating",
"updated_at": "2026-09-10T21:54:39Z"
}
],
"name": "AI slow to respond - MONITORING",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2026-09-10T22:02:09Z",
"status": "resolved",
"updated_at": "2026-09-10T22:02:09Z"
},
{
"created_at": "2026-08-19T13:25:09Z",
"id": "01M0D34XFFEG0NYWS37RY9WGFQ",
"impact": "minor",
"incident_updates": [
{
"body": "Stuck document uploads have caught up and are operating normally. This incident is resolved.",
"created_at": "2026-08-19T14:30:44Z",
"display_at": "2026-08-19T14:30:44Z",
"id": "01M0D6WZV2Q26ZRHEARKYE4TJA",
"incident_id": "01M0D34XFFEG0NYWS37RY9WGFQ",
"status": "resolved",
"updated_at": "2026-08-19T14:30:44Z"
},
{
"body": "Stuck uploads are recovering and will be fully caught up within a few minutes. We are still actively monitoring progress closely",
"created_at": "2026-08-19T13:46:51Z",
"display_at": "2026-08-19T13:46:51Z",
"id": "01M0D4CMHGB40RAT0WV34M1TAX",
"incident_id": "01M0D34XFFEG0NYWS37RY9WGFQ",
"status": "monitoring",
"updated_at": "2026-08-19T13:46:51Z"
},
{
"body": "We’ve identified the issue with document uploads and implemented a fix. Processing is recovering and may take a few minutes while we monitor progress.",
"created_at": "2026-08-19T13:29:40Z",
"display_at": "2026-08-19T13:29:40Z",
"id": "01M0D3D5QFQA877DN29K0MN2WT",
"incident_id": "01M0D34XFFEG0NYWS37RY9WGFQ",
"status": "monitoring",
"updated_at": "2026-08-19T13:29:40Z"
},
{
"body": "Document uploads are currently delayed or failing. We are aware of the issue and are investigating the cause.",
"created_at": "2026-08-19T13:25:09Z",
"display_at": "2026-08-19T13:25:09Z",
"id": "01M0D34XFFCPJMQ0FKG896FGJD",
"incident_id": "01M0D34XFFEG0NYWS37RY9WGFQ",
"status": "investigating",
"updated_at": "2026-08-19T13:25:09Z"
}
],
"name": "Document Upload Processing Degraded",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2026-08-19T14:30:44Z",
"status": "resolved",
"updated_at": "2026-08-19T14:30:44Z"
},
{
"created_at": "2026-08-10T02:01:54Z",
"id": "01KZMPFBNS694R4AMRJQGXTA7X",
"impact": "minor",
"incident_updates": [
{
"body": "\u003e StudyFetch 3.0 is live and everything is operating normally. Thanks for your patience — go take a look.",
"created_at": "2026-08-10T03:43:49Z",
"display_at": "2026-08-10T03:43:49Z",
"id": "01KZMW9ZZPES7CKGC8YWX4JRSP",
"incident_id": "01KZMPFBNS694R4AMRJQGXTA7X",
"status": "resolved",
"updated_at": "2026-08-10T03:43:49Z"
},
{
"body": "\u003e StudyFetch 3.0 is live and everything is operating normally. Thanks for your patience — go take a look.",
"created_at": "2026-08-10T03:43:39Z",
"display_at": "2026-08-10T03:43:39Z",
"id": "01KZMW9NNXQ63R5QTWCBP5ZTV7",
"incident_id": "01KZMPFBNS694R4AMRJQGXTA7X",
"status": "identified",
"updated_at": "2026-08-10T03:43:39Z"
},
{
"body": "\u003e StudyFetch 3.0 is live and everything is operating normally. Thanks for your patience — go take a look.\n\n ",
"created_at": "2026-08-10T03:41:27Z",
"display_at": "2026-08-10T03:41:27Z",
"id": "01KZMW5N31NREVR0P13TMVK04Q",
"incident_id": "01KZMPFBNS694R4AMRJQGXTA7X",
"status": "identified",
"updated_at": "2026-08-10T03:41:27Z"
},
{
"body": "We're rolling out StudyFetch 3.0, a full platform overhaul and rebrand. We expect no disruption, but we're opening this incident proactively because the release touches every part of the platform.\n\nWindow: roughly 30 minutes. If you do hit something, it'll most likely be a slow page load or a one-off error that clears on refresh. We'll post updates here as the rollout progresses.\n\n ",
"created_at": "2026-08-10T02:01:54Z",
"display_at": "2026-08-10T02:01:54Z",
"id": "01KZMPFBNS3332XJTHNHCD9B7D",
"incident_id": "01KZMPFBNS694R4AMRJQGXTA7X",
"status": "identified",
"updated_at": "2026-08-10T02:01:54Z"
}
],
"name": "Site Maintence, StudyFetch 3.0",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2026-08-10T03:43:49Z",
"status": "resolved",
"updated_at": "2026-08-10T03:43:49Z"
},
{
"created_at": "2026-06-15T20:49:06Z",
"id": "01KV6GQ2Z16QWQND6S9MTS5RKX",
"impact": "minor",
"incident_updates": [
{
"body": "We have been monitoring performance and metrics have returned to normal. Please contact support if you encounter any issues with our new update!",
"created_at": "2026-06-15T22:28:56Z",
"display_at": "2026-06-15T22:28:56Z",
"id": "01KV6PDWKAK42H8CV3WYPX8M6T",
"incident_id": "01KV6GQ2Z16QWQND6S9MTS5RKX",
"status": "resolved",
"updated_at": "2026-06-15T22:28:56Z"
},
{
"body": "We have released a new update which is degrading performance on Chat, Uploads, and StudyPlans. We are working to resolve the issue. ",
"created_at": "2026-06-15T20:49:06Z",
"display_at": "2026-06-15T20:49:06Z",
"id": "01KV6GQ2Z1RT2ZKMBN3NYHGDC8",
"incident_id": "01KV6GQ2Z16QWQND6S9MTS5RKX",
"status": "identified",
"updated_at": "2026-06-15T20:49:06Z"
}
],
"name": "Degraded Performance ",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2026-06-15T22:28:56Z",
"status": "resolved",
"updated_at": "2026-06-15T22:28:56Z"
},
{
"created_at": "2026-06-15T10:36:48Z",
"id": "01KV5DNXY0V6W9DFS4YHAVGP4T",
"impact": "minor",
"incident_updates": [
{
"body": "This incident has been resoloved",
"created_at": "2026-06-15T10:36:48Z",
"display_at": "2026-06-15T10:27:00Z",
"id": "01KV5DNXY0950QY4Q6P57FQDMA",
"incident_id": "01KV5DNXY0V6W9DFS4YHAVGP4T",
"status": "resolved",
"updated_at": "2026-06-15T10:36:48Z"
},
{
"body": "We are noticing an issue with some requests failing to connect to our API. We are investigating the issue.",
"created_at": "2026-06-15T10:36:48Z",
"display_at": "2026-06-15T10:10:00Z",
"id": "01KV5DNXY04YTF76EA7SHVAJMG",
"incident_id": "01KV5DNXY0V6W9DFS4YHAVGP4T",
"status": "identified",
"updated_at": "2026-06-15T10:37:28Z"
}
],
"name": "Connection Issue",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2026-06-15T10:27:00Z",
"status": "resolved",
"updated_at": "2026-06-15T10:36:48Z"
},
{
"created_at": "2026-04-14T19:06:50Z",
"id": "01KP6P78SWN0SCVDBCNM7PMERB",
"impact": "major",
"incident_updates": [
{
"body": "The issue has been resolved",
"created_at": "2026-04-14T20:37:48Z",
"display_at": "2026-04-14T20:37:48Z",
"id": "01KP6VDTWPMRQR3RYKRAB98YF0",
"incident_id": "01KP6P78SWN0SCVDBCNM7PMERB",
"status": "resolved",
"updated_at": "2026-04-14T20:37:48Z"
},
{
"body": "Increased error rates have been noticed with a model from one of our providers. Users may experience issues with material searching and chatting. We are actively looking into a resolution.\n\nA workaround for the chat is to manually select materials you want to attach. This can be found underneath the input bar.",
"created_at": "2026-04-14T19:06:50Z",
"display_at": "2026-04-14T19:06:50Z",
"id": "01KP6P78SWCDWE4FVGK8JD1HB8",
"incident_id": "01KP6P78SWN0SCVDBCNM7PMERB",
"status": "investigating",
"updated_at": "2026-04-14T19:32:41Z"
}
],
"name": "Chat \u0026 Material Search Outage",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2026-04-14T20:37:48Z",
"status": "resolved",
"updated_at": "2026-04-14T20:37:48Z"
},
{
"created_at": "2026-03-05T21:40:24Z",
"id": "01KJZZ3PPG49G8H1Q3QTY8S5BX",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been resolved",
"created_at": "2026-03-05T21:47:43Z",
"display_at": "2026-03-05T21:47:43Z",
"id": "01KJZZH336ATRD9EA4BGG3KBM5",
"incident_id": "01KJZZ3PPG49G8H1Q3QTY8S5BX",
"status": "resolved",
"updated_at": "2026-03-05T21:47:43Z"
},
{
"body": "We have implemented a fix and are seeing partial recovery throughout systems. ",
"created_at": "2026-03-05T21:42:49Z",
"display_at": "2026-03-05T21:42:49Z",
"id": "01KJZZ84SEZPSQVFZFNZM08AKG",
"incident_id": "01KJZZ3PPG49G8H1Q3QTY8S5BX",
"status": "monitoring",
"updated_at": "2026-03-05T21:42:49Z"
},
{
"body": "We are currently monitoring an issue with our search infrastructure which is causing chat and other modalities to time out. ",
"created_at": "2026-03-05T21:40:24Z",
"display_at": "2026-03-05T21:40:24Z",
"id": "01KJZZ3PPGBRC76PDQNNX7BQCX",
"incident_id": "01KJZZ3PPG49G8H1Q3QTY8S5BX",
"status": "identified",
"updated_at": "2026-03-05T21:40:24Z"
}
],
"name": "Chat Not Responding",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2026-03-05T21:47:43Z",
"status": "resolved",
"updated_at": "2026-03-11T15:45:06Z"
},
{
"created_at": "2026-02-05T17:50:44Z",
"id": "01KGQEV215MJNHGH2VJ7A4C7G9",
"impact": "minor",
"incident_updates": [
{
"body": "The issue is resolved and study paths have resynced",
"created_at": "2026-02-05T18:05:50Z",
"display_at": "2026-02-05T18:05:50Z",
"id": "01KGQFPPAHKJBAGYRCWS2JQ07A",
"incident_id": "01KGQEV215MJNHGH2VJ7A4C7G9",
"status": "resolved",
"updated_at": "2026-02-05T18:05:50Z"
},
{
"body": "We recently deployed an update that is causing delays in study plan progression. Users may experience slower-than-expected progress tracking or temporary issues completing milestones. Our team is actively investigating and working on a fix. Your study data is safe and progress will sync once resolved.",
"created_at": "2026-02-05T17:50:44Z",
"display_at": "2026-02-05T17:50:44Z",
"id": "01KGQEV21544KS43MW80M5C88D",
"incident_id": "01KGQEV215MJNHGH2VJ7A4C7G9",
"status": "investigating",
"updated_at": "2026-02-05T17:50:44Z"
}
],
"name": "Study Plan Progress Delayed",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2026-02-05T18:05:50Z",
"status": "resolved",
"updated_at": "2026-03-11T15:45:06Z"
},
{
"created_at": "2026-01-12T17:25:53Z",
"id": "01KESKWA4E5W1WBTCY5S2135HZ",
"impact": "none",
"incident_updates": [
{
"body": "Issue has been resolved and users should see their progress reflecting.",
"created_at": "2026-01-12T18:53:24Z",
"display_at": "2026-01-12T18:53:24Z",
"id": "01KESRWHZ21SD17Q0PYYQ4MN4A",
"incident_id": "01KESKWA4E5W1WBTCY5S2135HZ",
"status": "resolved",
"updated_at": "2026-01-12T18:53:24Z"
},
{
"body": "We recently deployed an update that is causing delays in study plan progression. Users may experience slower-than-expected progress tracking or temporary issues completing milestones. Our team is actively investigating and working on a fix. Your study data is safe and progress will sync once resolved.",
"created_at": "2026-01-12T17:25:53Z",
"display_at": "2026-01-12T17:25:53Z",
"id": "01KESKWA4E86CRYSYR7CEC90M3",
"incident_id": "01KESKWA4E5W1WBTCY5S2135HZ",
"status": "investigating",
"updated_at": "2026-01-12T17:25:53Z"
}
],
"name": "Study Plan Progress Delayed",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2026-01-12T18:53:24Z",
"status": "resolved",
"updated_at": "2026-03-11T15:45:06Z"
},
{
"created_at": "2026-01-11T19:57:50Z",
"id": "01KEQA5T2B2BSW30A9WXQ3JD5X",
"impact": "minor",
"incident_updates": [
{
"body": "Resolved",
"created_at": "2026-01-11T22:38:51Z",
"display_at": "2026-01-11T22:38:51Z",
"id": "01KEQKCMHB6YMC98MASQA0KN3T",
"incident_id": "01KEQA5T2B2BSW30A9WXQ3JD5X",
"status": "resolved",
"updated_at": "2026-01-11T22:38:51Z"
},
{
"body": "We are experiencing intermittent errors with the notes feature. Users may experience issues when writing \u0026 saving notes/materials. Our team is actively investigating and working towards a fix.",
"created_at": "2026-01-11T19:57:50Z",
"display_at": "2026-01-11T19:57:50Z",
"id": "01KEQA5T2BK40Q8P7Z560FXGZ5",
"incident_id": "01KEQA5T2B2BSW30A9WXQ3JD5X",
"status": "investigating",
"updated_at": "2026-01-11T19:57:50Z"
}
],
"name": "Intermittent Notes Errors",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2026-01-11T22:38:51Z",
"status": "resolved",
"updated_at": "2026-03-11T15:45:06Z"
},
{
"created_at": "2025-12-08T01:03:11Z",
"id": "01KBXQQS098YBCJX2E2GHJ9RHS",
"impact": "minor",
"incident_updates": [
{
"body": "Study Progress has caught up and the incident has been resolved",
"created_at": "2025-12-08T01:18:21Z",
"display_at": "2025-12-08T01:18:21Z",
"id": "01KBXRKHNZTDFBYTWWHJQT58JM",
"incident_id": "01KBXQQS098YBCJX2E2GHJ9RHS",
"status": "resolved",
"updated_at": "2025-12-08T01:18:21Z"
},
{
"body": "We recently deployed an update that is causing delays in study plan progression. Users may experience slower-than-expected progress tracking or temporary issues completing milestones. Our team is actively investigating and working on a fix. Your study data is safe and progress will sync once resolved.",
"created_at": "2025-12-08T01:03:11Z",
"display_at": "2025-12-08T01:03:11Z",
"id": "01KBXQQS09ZRDREBAS0HHB7905",
"incident_id": "01KBXQQS098YBCJX2E2GHJ9RHS",
"status": "identified",
"updated_at": "2025-12-08T01:03:11Z"
}
],
"name": "Study Plan Progress Delayed",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2025-12-08T01:18:21Z",
"status": "resolved",
"updated_at": "2026-03-11T15:45:06Z"
},
{
"created_at": "2025-12-07T18:08:48Z",
"id": "01KBX0100AC6RSFQB9QRJVYH35",
"impact": "minor",
"incident_updates": [
{
"body": "Incident has been resolved",
"created_at": "2025-12-07T19:24:40Z",
"display_at": "2025-12-07T19:24:40Z",
"id": "01KBX4BX8V8X1GXGZ2FW125DWQ",
"incident_id": "01KBX0100AC6RSFQB9QRJVYH35",
"status": "resolved",
"updated_at": "2025-12-07T19:24:40Z"
},
{
"body": "New mastery progress is now processing and we are replaying all data that was delayed. We are seeing a full return to service for new events. We estimate all delayed data to be finished replaying in ~15 minutes. ",
"created_at": "2025-12-07T18:51:03Z",
"display_at": "2025-12-07T18:51:03Z",
"id": "01KBX2EBP4SMJVPE929ZGHR32Q",
"incident_id": "01KBX0100AC6RSFQB9QRJVYH35",
"status": "monitoring",
"updated_at": "2025-12-07T18:51:03Z"
},
{
"body": "We recently deployed an update that is causing delays in study plan progression. Users may experience slower-than-expected progress tracking or temporary issues completing milestones. Our team is actively investigating and working on a fix. Your study data is safe and progress will sync once resolved.",
"created_at": "2025-12-07T18:08:48Z",
"display_at": "2025-12-07T18:08:48Z",
"id": "01KBX0100A9J3AZ4FYYB1BWDV3",
"incident_id": "01KBX0100AC6RSFQB9QRJVYH35",
"status": "identified",
"updated_at": "2025-12-07T18:08:48Z"
}
],
"name": "Study Plan Progress Delayed",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2025-12-07T19:24:40Z",
"status": "resolved",
"updated_at": "2026-03-11T15:45:06Z"
},
{
"created_at": "2025-12-01T19:28:32Z",
"id": "01KBDP6PN8M05KCTAG8NG4RCQ6",
"impact": "minor",
"incident_updates": [
{
"body": "Incident Resolved",
"created_at": "2025-12-01T19:52:03Z",
"display_at": "2025-12-01T19:52:03Z",
"id": "01KBDQHREMXH1ZG3PYJRPB8Z95",
"incident_id": "01KBDP6PN8M05KCTAG8NG4RCQ6",
"status": "resolved",
"updated_at": "2025-12-01T19:52:03Z"
},
{
"body": "We recently deployed an update that is causing delays in study plan progression. Users may experience slower-than-expected progress tracking or temporary issues completing milestones. Our team is actively investigating and working on a fix. Your study data is safe and progress will sync once resolved.",
"created_at": "2025-12-01T19:28:32Z",
"display_at": "2025-12-01T19:28:32Z",
"id": "01KBDP6PN8HPMV24QQ1HX36RAH",
"incident_id": "01KBDP6PN8M05KCTAG8NG4RCQ6",
"status": "identified",
"updated_at": "2025-12-01T19:28:32Z"
}
],
"name": "Study Plan Progress Delayed",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2025-12-01T19:52:03Z",
"status": "resolved",
"updated_at": "2026-03-11T15:45:06Z"
},
{
"created_at": "2025-12-01T04:30:52Z",
"id": "01KBC2V0R08F8KPN8WBWBRCRPK",
"impact": "minor",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2025-12-01T07:19:31Z",
"display_at": "2025-12-01T07:19:31Z",
"id": "01KBCCFT8W9R1ET85V139ZEQ20",
"incident_id": "01KBC2V0R08F8KPN8WBWBRCRPK",
"status": "resolved",
"updated_at": "2025-12-01T07:19:31Z"
},
{
"body": "We identified the issue and deployed a fix. Errors are resolving and study plan progression should be returning to normal. We're continuing to monitor to ensure full resolution.",
"created_at": "2025-12-01T04:37:19Z",
"display_at": "2025-12-01T04:37:19Z",
"id": "01KBC36T1WNP932FHFXYWBVKT9",
"incident_id": "01KBC2V0R08F8KPN8WBWBRCRPK",
"status": "monitoring",
"updated_at": "2025-12-01T04:37:19Z"
},
{
"body": "We recently deployed an update that is causing delays in study plan progression. Users may experience slower-than-expected progress tracking or temporary issues completing milestones. Our team is actively investigating and working on a fix. Your study data is safe and progress will sync once resolved.",
"created_at": "2025-12-01T04:30:52Z",
"display_at": "2025-12-01T04:30:52Z",
"id": "01KBC2V0R07C85183M3VRGE11R",
"incident_id": "01KBC2V0R08F8KPN8WBWBRCRPK",
"status": "investigating",
"updated_at": "2025-12-01T04:30:52Z"
}
],
"name": "Study Plan Progress Delayed",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2025-12-01T07:19:31Z",
"status": "resolved",
"updated_at": "2026-03-11T15:45:06Z"
},
{
"created_at": "2025-11-18T12:10:43Z",
"id": "01KABDZNJFB67N8PC6Y5XZYKQ6",
"impact": "minor",
"incident_updates": [
{
"body": "All services have fully recovered following the AWS outage. Everything is operating normally.",
"created_at": "2025-11-18T16:12:04Z",
"display_at": "2025-11-18T16:12:04Z",
"id": "01KABVSKEC3W5G1KTTQNWN0NFB",
"incident_id": "01KABDZNJFB67N8PC6Y5XZYKQ6",
"status": "resolved",
"updated_at": "2025-11-18T16:12:04Z"
},
{
"body": "Cloudflare services are beginning to recover, however some users may continue to experience elevated errors until it is fully resolved.",
"created_at": "2025-11-18T12:33:09Z",
"display_at": "2025-11-18T12:33:09Z",
"id": "01KABF8RC9RY7NAR985MWFR8GJ",
"incident_id": "01KABDZNJFB67N8PC6Y5XZYKQ6",
"status": "monitoring",
"updated_at": "2025-11-18T12:33:09Z"
},
{
"body": "We are currently experiencing a service disruption due to an outage with Cloudflare. Functionality may be disrupted while we await resolution on their end.",
"created_at": "2025-11-18T12:10:43Z",
"display_at": "2025-11-18T12:10:43Z",
"id": "01KABDZNJFMKPXGD247VSHNZ8B",
"incident_id": "01KABDZNJFB67N8PC6Y5XZYKQ6",
"status": "identified",
"updated_at": "2025-11-18T12:10:43Z"
}
],
"name": "Upstream Network Disruption",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2025-11-18T16:12:04Z",
"status": "resolved",
"updated_at": "2026-03-11T15:45:05Z"
},
{
"created_at": "2025-10-20T07:46:50Z",
"id": "01K809BNFGVWK7NGDN6YXNPQYS",
"impact": "minor",
"incident_updates": [
{
"body": "All services have fully recovered following the AWS outage. Everything is operating normally.",
"created_at": "2025-10-20T09:41:40Z",
"display_at": "2025-10-20T09:41:40Z",
"id": "01K80FXXC0JVKTWX9SHC2R5T3K",
"incident_id": "01K809BNFGVWK7NGDN6YXNPQYS",
"status": "resolved",
"updated_at": "2025-10-20T09:41:40Z"
},
{
"body": "We've identified the root cause as an AWS outage affecting Vercel and our lecture recording services. Intermittent errors continue across multiple services while we await AWS resolution.",
"created_at": "2025-10-20T08:02:18Z",
"display_at": "2025-10-20T08:02:18Z",
"id": "01K80A7ZBAD679X9G4WJWJ2W80",
"incident_id": "01K809BNFGVWK7NGDN6YXNPQYS",
"status": "identified",
"updated_at": "2025-10-20T08:02:18Z"
},
{
"body": "We're experiencing intermittent errors due to increased internal server errors on Vercel's platform. The site remains accessible but some requests may fail. ",
"created_at": "2025-10-20T07:46:51Z",
"display_at": "2025-10-20T07:46:50Z",
"id": "01K809BNFGYCWZ23TKXQYZ0XZA",
"incident_id": "01K809BNFGVWK7NGDN6YXNPQYS",
"status": "identified",
"updated_at": "2025-10-20T07:50:04Z"
}
],
"name": "Hosting Service Disruption",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2025-10-20T09:41:40Z",
"status": "resolved",
"updated_at": "2026-03-11T15:45:05Z"
},
{
"created_at": "2025-10-04T17:42:47Z",
"id": "01K6R53C7XW0338CNM0M8CMNQC",
"impact": "critical",
"incident_updates": [
{
"body": "Incident resolved and site has been restored",
"created_at": "2025-10-04T18:41:24Z",
"display_at": "2025-10-04T18:41:24Z",
"id": "01K6R8EP0ZC58F0VERA47HTKEB",
"incident_id": "01K6R53C7XW0338CNM0M8CMNQC",
"status": "resolved",
"updated_at": "2025-10-04T18:41:24Z"
},
{
"body": "We are performing sitewide maintenance",
"created_at": "2025-10-04T17:42:47Z",
"display_at": "2025-10-04T17:42:47Z",
"id": "01K6R53C7X6SBFYN0AMTN5E0MY",
"incident_id": "01K6R53C7XW0338CNM0M8CMNQC",
"status": "identified",
"updated_at": "2025-10-04T17:42:47Z"
}
],
"name": "Sitewide Maintence",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2025-10-04T18:41:24Z",
"status": "resolved",
"updated_at": "2026-03-11T15:45:05Z"
},
{
"created_at": "2025-10-01T06:25:31Z",
"id": "01K6F7534PCV9Z1130M1XFE529",
"impact": "major",
"incident_updates": [
{
"body": "Resolved.",
"created_at": "2025-10-01T07:14:12Z",
"display_at": "2025-10-01T07:14:12Z",
"id": "01K6F9Y80M83MM07CRZS2VQ4HY",
"incident_id": "01K6F7534PCV9Z1130M1XFE529",
"status": "resolved",
"updated_at": "2025-10-01T07:14:12Z"
},
{
"body": "Incident has been resolved",
"created_at": "2025-10-01T07:11:18Z",
"display_at": "2025-10-01T07:11:18Z",
"id": "01K6F9RXYGNNPYC5SPWDX0B50B",
"incident_id": "01K6F7534PCV9Z1130M1XFE529",
"status": "monitoring",
"updated_at": "2025-10-01T07:11:18Z"
},
{
"body": "We've implemented a fix and are monitoring performance as it returns to normal.",
"created_at": "2025-10-01T06:53:21Z",
"display_at": "2025-10-01T06:53:21Z",
"id": "01K6F8R2HV2M3JXN2RVKQ2MW84",
"incident_id": "01K6F7534PCV9Z1130M1XFE529",
"status": "monitoring",
"updated_at": "2025-10-01T06:53:21Z"
},
{
"body": "Investigating site wide performance degradation. ",
"created_at": "2025-10-01T06:26:12Z",
"display_at": "2025-10-01T06:26:12Z",
"id": "01K6F76B2HVWP8Q2S7ZCVVVKZK",
"incident_id": "01K6F7534PCV9Z1130M1XFE529",
"status": "investigating",
"updated_at": "2025-10-01T06:26:12Z"
},
{
"body": "Usage of the StudyFetch site is degraded and load times are slow, we are working on a resolution.",
"created_at": "2025-10-01T06:25:31Z",
"display_at": "2025-10-01T06:25:31Z",
"id": "01K6F7534PEBXK3WTMHN0B6HKE",
"incident_id": "01K6F7534PCV9Z1130M1XFE529",
"status": "investigating",
"updated_at": "2025-10-01T06:25:31Z"
}
],
"name": "Site Performance Degraded",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2025-10-01T07:14:12Z",
"status": "resolved",
"updated_at": "2026-03-11T15:45:05Z"
},
{
"created_at": "2025-09-15T21:26:57Z",
"id": "01K57MC5M0GYGTEY2BPFAK0KZ5",
"impact": "major",
"incident_updates": [
{
"body": "Today we removed the paywall from our existing Live Lecture feature, making it free for all users. This pricing change triggered a massive surge over what we had predicted in feature usage as users rushed to access the now free functionality. The sudden increase in traffic and Live Lecture sessions overwhelmed our infrastructure capacity, causing sitewide performance degradation and slowdowns that impacted some users' ability to use the StudyFetch platform.\n\nThe incident has been resolved by scaling up our infrastructure to handle the increased demand. We've successfully accommodated the higher usage volume and restored normal performance levels across the platform.",
"created_at": "2025-09-15T21:26:57Z",
"display_at": "2025-09-15T16:00:00Z",
"id": "01K57MC5M09X5P645NCZM60356",
"incident_id": "01K57MC5M0GYGTEY2BPFAK0KZ5",
"status": "resolved",
"updated_at": "2025-09-15T21:26:57Z"
},
{
"body": "Live Lecture free tier launch - massive traffic spike causing site slowdown. Making Live Lecture feature free today triggered an unexpected surge of users accessing the service simultaneously, overwhelming our infrastructure and causing sitewide performance degradation",
"created_at": "2025-09-15T21:26:57Z",
"display_at": "2025-09-15T16:00:00Z",
"id": "01K57MC5M0HTB7QH7PJTPYFGQM",
"incident_id": "01K57MC5M0GYGTEY2BPFAK0KZ5",
"status": "identified",
"updated_at": "2025-09-15T21:26:57Z"
}
],
"name": "Live Lecture feature made free caused traffic surge and site slowdown",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2025-09-15T16:00:00Z",
"status": "resolved",
"updated_at": "2026-03-11T15:45:05Z"
},
{
"created_at": "2025-07-03T18:59:35Z",
"id": "01JZ8TH4QGWP65CGBTQ2MFE3HT",
"impact": "minor",
"incident_updates": [
{
"body": "The document upload issue has been fully resolved. All upload functionality is operating normally and users can upload PowerPoints, PDFs, videos, and other course materials without any issues.\n\nOur monitoring has confirmed stable performance across all upload services. Thank you for your patience during this incident.\n\n**Note:** Enterprise single tenant instance clients were not affected by this issue.",
"created_at": "2025-07-03T19:15:05Z",
"display_at": "2025-07-03T19:15:05Z",
"id": "01JZ8VDHHW4TA9350XQGKVSA7T",
"incident_id": "01JZ8TH4QGWP65CGBTQ2MFE3HT",
"status": "resolved",
"updated_at": "2025-07-03T19:15:05Z"
},
{
"body": "A fix has been deployed to resolve the document upload issue. All upload functionality has been restored and users should now be able to upload PowerPoints, PDFs, videos, and other course materials normally.\n\nWe are actively monitoring the system to ensure stability and verify that all upload services remain fully operational. Initial testing shows successful uploads across all supported file types.\n\n**Note:** Enterprise single tenant instance clients were not affected by this issue.\n\nWe will continue monitoring for the next hour to confirm complete resolution. Thank you for your patience.",
"created_at": "2025-07-03T19:00:19Z",
"display_at": "2025-07-03T19:00:19Z",
"id": "01JZ8TJGBA0KT25K81TA0YCTAE",
"incident_id": "01JZ8TH4QGWP65CGBTQ2MFE3HT",
"status": "monitoring",
"updated_at": "2025-07-03T19:00:19Z"
},
{
"body": "We are currently investigating an issue affecting new document uploads on the StudyFetch platform. Users may experience errors or delays when attempting to upload PowerPoints, PDFs, videos, or other course materials.\n\n**Impact:**\n\n• New document uploads may fail or timeout\n\n• Existing documents and all other platform features remain fully functional\n\n• AI tutoring, quizzes, flashcards, and study tools continue to work normally for previously uploaded materials\n\n**Note:** Enterprise single tenant instance clients are not affected by this issue.\n\nOur engineering team is actively working to identify and resolve the root cause. We apologize for any inconvenience and will provide updates as soon as we have more information.",
"created_at": "2025-07-03T18:59:35Z",
"display_at": "2025-07-03T18:59:35Z",
"id": "01JZ8TH4QGNY74YRGNPB57JFPK",
"incident_id": "01JZ8TH4QGWP65CGBTQ2MFE3HT",
"status": "monitoring",
"updated_at": "2025-07-03T18:59:35Z"
}
],
"name": "Document Upload Issue",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2025-07-03T19:15:05Z",
"status": "resolved",
"updated_at": "2026-03-11T15:45:05Z"
},
{
"created_at": "2025-06-12T20:21:22Z",
"id": "01JXJWVSKSR9T4M2QB4HHVXNF0",
"impact": "minor",
"incident_updates": [
{
"body": "All Google Cloud Platform services used by StudyFetch have been restored and are operating normally. The site is fully functional.\n\nThank you for your patience during this incident.",
"created_at": "2025-06-12T23:04:45Z",
"display_at": "2025-06-12T23:04:45Z",
"id": "01JXK66Z6JZVR7JYW9W2C7BNRX",
"incident_id": "01JXJWVSKSR9T4M2QB4HHVXNF0",
"status": "resolved",
"updated_at": "2025-06-12T23:04:45Z"
},
{
"body": "We are aware of a major worldwide outage affecting Google Cloud Platform services, impacting numerous websites globally including many major platforms.\n\nOur team has switched all AI models and Google-dependent services to our fallback service providers. Initial monitoring indicates our site remains fully functional with all critical services operational through alternative infrastructure.\n\nWe are actively monitoring the situation and will continue operating on fallback systems until Google Cloud services are fully restored and verified stable. No customer impact has been detected at this time.\n\nWe will provide updates as the situation develops\n\nEnterprise single tenant clients are not affected by this outage.",
"created_at": "2025-06-12T20:21:22Z",
"display_at": "2025-06-12T20:21:22Z",
"id": "01JXJWVSKS24WYB1FNNRPCKC9Y",
"incident_id": "01JXJWVSKSR9T4M2QB4HHVXNF0",
"status": "monitoring",
"updated_at": "2025-06-12T20:26:37Z"
}
],
"name": "Google Cloud Global Outage - Services Operating on Fallback Providers",
"page_id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"resolved_at": "2025-06-12T23:04:45Z",
"status": "resolved",
"updated_at": "2026-03-11T15:45:05Z"
}
],
"page": {
"id": "01JXJSM5Z8EQ7BEHVAV7R7N65G",
"name": "StudyFetch",
"updated_at": "2026-09-22T05:20:07Z",
"url": "https://status.studyfetch.com/"
}
}