Snapshot 34792
Normalized text
Scripts and page chrome removed; this is what change detection compares.
Effective March 30, 2026Previous Version MiniMax API Privacy Policy MiniMax API Privacy Policy This Privacy Policy was updated on March 30, 2026 and became effective on the date of release. Please read this Privacy Policy carefully before using our products or services to ensure that you are fully aware of and understand its contents, especially the meaning of the bold content and the corresponding legal consequences. If you are a User located in EEA/UK/Switzerland, Australia, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia, California, Canada, Malaysia, or Singapore, please also see the "Jurisdiction-specific provisions" section below. Introduction Nanonoble Pte. Ltd. , and its affiliates (hereinafter referred to as “we”, “us”, “our” or “Company”) will collect and use your information in accordance with applicable laws and regulations when providing the website (https://www.minimax.io/platform), products, applications, technology, software or services (collectively as “products” or “services”) to you (hereinafter referred to as “you” or “User”). We would like to remind you to read carefully and fully understand our MiniMax API Privacy Policy (this “Privacy Policy”). This policy applies to information we collect: On this Website (https://www.minimax.io/platform). In email, text, and other electronic messages between you and this Website. When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy. It does not apply to information collected by: Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or Any third party (excluding our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website. When you use other third-party products or services through the Service, your personal information shall be subject to the privacy terms and conditions of the third party's products or services. If you need to use products or services provided by a third party in the process of using the website, the Service will explicitly notify you on the relevant page that the service is provided by a specific third party, and We strongly recommend that you read and understand the third party's agreement and policy on the protection of personal information before confirming your acceptance of the third party's products and services. For the purposes of this Privacy Policy, the following terms have the respective meanings set forth below: Personal Information refers to such information alone or in combination with other information recorded electronically or in other ways that can identify a natural person’s personal identity. Personal Sensitive Information: the definition is consistent with the definition provided in the applicable data protection legislation. We hope to use this Privacy Policy to explain to you the measures we take to protect your information and the rights you have when you access the website and use our products and/or services. This Privacy Policy will help you understand the following: What Personal Information we collect from you On what basis we process your data and how we use your data How we use cookies and similar technologies How we share, transfer and publicly disclose your Personal Information How we protect your Personal Information How to manage your Personal Information How we process Children’s Personal Information How long we store your Personal Information How your Personal Information is transferred globally How we update this Privacy Policy How to contact us Jurisdiction-specific provisions 1. What information we collect from you We collect several types of information from and about the uses of our Services, including information: Identification data: When you register for or login to your account, we collect your account name, email address, etc. If you choose to log in using a third party service, we collect information about the service you used to log in and - depending on your chosen account settings with the third party service, e.g. Google, details about you, including your user name, email address, or unique user identifiers are automatically acquired by the website after your authorization. You can choose to authorize us to read and obtain your public information registered, published and recorded on the third-party platform (e.g. user name, profile image) in order to remember your login identity as a MiniMax API User so as to provide you with better products and/or services. You can choose to cancel the account in [Settings → Manage Account → Delete account]. Contact details and Information that you provide by filling in forms on our Services: When you contact us to provide feedback or complaints, we collect your email address, company or project you belong to, use case or website you quote for providing support and solving problems for you. Purchases and billing details: When you make purchases through the services, our third-party payment processor collects your payment information, such as email address, card information, billing information etc, so as to maintain your purchases record, your rewards and features you select. Services Input & Output: We process your Input (which may include text, voice, or other content) and Output and any other information you provide in connection with your use of the Service, including any Personal Information contained therein. In some jurisdictions, certain types of Personal Information, such as information about your race, religious, political or philosophical views and sexual orientation, are characterized as Personal Sensitive Information and are subject to stricter regulation than other types of Personal Information. We do not require you to provide such Personal Sensitive Information to use the services we provide. By posting or communicating any such Personal Sensitive Information, you provide your consent to such information being available within the website. Please note that we do not use your input personal data to infer characteristics about an individual, nor use personal data for training to profile or target consumers. In addition to the above, when we plan to use your Personal Information for other purposes not specified in this Privacy Policy, we will obtain your explicit consent in advance separately. 2. On what basis we process your data and how we use your data (1) Operating and administering the Services (i) Legal basis: Contractual necessity (ii) Why and how we use your information: Providing and maintaining the content and functionality of the Services. Carrying out obligations arising from our contract with you. Creating your account and profile. Facilitating payments and transactions, including for the purchase of premium features, and managing your rewards. Responding to your inquiries, comments, feedback or questions, and trouble shooting. Managing our relationship with you, which includes sending administrative information to you relating to our Services. (iii) Categories of information: Account information. Profile information. Messages and content. Payments, transactions, and rewards. Device and network data. Usage data. (2) Providing the core functionality of the Apps (i) Legal basis: Contractual necessity (ii) Why and how we use your information: Providing you with the AI-related services included in this product. (iii) Categories of information: Account information. Profile information. Messages and content. Payments, transactions, and rewards. Device and network data. Usage data. (3) Monitoring and protecting the Services (i) Legal basis: Legitimate interests (ii) Why and how we use your information: Preventing fraud, criminal activity, and misuse of our Services, and ensuring the security of our IT systems, architecture and networks (including testing, system maintenance, support, and hosting of data). (iii) Categories of information: Account information. Profile information. Messages and content. Payments, transactions, and rewards. Device and network data. Usage data. (4) Analyzing trends in the use of the Services (i) Legal basis: Legitimate interests (ii) Why and how we use your information: Aggregating, anonymizing, and de-identifying personal information. Analyzing the use and effectiveness of our Services. Improving and adding features to our Services. Developing our business and marketing strategies. (iii) Categories of information: Account information. Profile information. Messages and content. Payments, transactions, and rewards. Device and network data. Usage data. (5) Enforcing our agreements, complying with legal obligations, and defending against legal claims and disputes (i) Legal basis: Legitimate interests. Consent, where required by applicable laws (ii) Why and how we use your information: Enforcing and complying with our terms and policies. Protect our and others' rights, privacy, safety, or property. Ensuring the integrity of our Services. Verifying the age of registered users. Defending against legal claims and disputes. Recovering payments due to us. Keeping records of transactions and complying with legal process. (iii) Categories of information: Account information. Profile information. Messages and content. Payments, transactions, and rewards. Device and network data. Usage data. (6) Commercial utilization Legal basis: Legitimate interests, for the purpose of research and development. After collecting your Personal Information, we may perform automated data processing on your Personal Information. In this case, we will de-identify and/or anonymize the data in accordance with common national technical standards to form a user database. On the premise of not infringing on your personal privacy and complying with the Personal Information protection policy, we have the right to mine, analyze and utilize the database commercially. (7) Exceptions to seeking consent In the following situations, we may not seek your consent in advance to acquire relevant information: related to the performance of obligations stipulated in laws and regulations by the controller of the Personal Information; directly related to national security and national defense security; directly related to public safety, public health, and major public interests; directly related to criminal investigation, prosecution, trial and judgment execution; to protect your or others’ lives, property and other major legitimate rights and interests, and it is difficult to obtain your consent in a timely manner; the Personal Information collected is disclosed to the public by yourself; necessary to sign and perform a contract at your request; your Personal Information that can be collected from legally publicly disclosed information, such as news reports, government information disclosure and other channels; necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures; when it is necessary for academic research and the results of academic research or description are provided to the outside world after the Personal Information contained in the results is de-identified; or other situations stipulated by laws and regulations. 3. How we use cookies and similar technologies (1) Information We Collect Through Automatic Data Collection Technologies As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website. Information about your computer and internet connection, including your IP address, operating system, and browser type. The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to: Estimate our audience size and usage patterns. Store information about your preferences, allowing us to customize our Website according to your individual interests. Speed up your searches. Recognize you when you return to our Website. (2) The technologies we use for this automatic data collection may include: Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. Web Beacons. Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). (3) Response to Do Not Track function Many web browsers have a Do Not Track function, which can issue Do Not Track requests to websites. Currently, the major Internet standards organizations have not established policies that specify how websites should respond to such requests. But if your browser uses Do Not Track function, we will respect your choice. 4. How we share, transfer and publicly disclose your Personal Information (1) Sharing We will not share your Personal Information with any company, organization or individual outside of us, except in the following circumstances: Share with your explicit consent; Share as required by laws and regulations, or in accordance with the mandatory requirements of government authorities; To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred. To enforce or apply our terms of use and other agreements, including for billing and collection purposes. Share with our affiliated company We will share your personal data with other entities in our group based on our legitimate interests (i) as part of our regular reporting activities on company performance, (ii) in the context of a business reorganisation or group restructuring exercise, (iii) for system maintenance support and hosting of data, and (iv) in order to perform our contract with you. We may share your personal data with a Group company at a regulator's instruction or to otherwise comply with the law. Share with third-party partners, contractors, service providers, and other third parties to support our business, such as payment services; login authentication services; statistical analysis and advertising; information network security and anti-fraud, etc. We undertake to share your Personal Information with our third-party partners only for specific and clear purposes based on legal principles of legality, legitimacy, and necessity. Our third-party partners have no right to use the Personal Information obtained based on this Privacy Policy for any other purpose unless you reach a new agreement with our third-party partners. (2) Transfer We will not transfer your Personal Information to any company, organization or individual, except under the following circumstances: Transfer with explicit consent; Comply with relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents; or When a merger, acquisition or bankruptcy liquidation is involved, if Personal Information needs to be transferred, we will require the new company or organization that obtains your Personal Information after the above merger, acquisition or bankruptcy liquidation to continue to be bound by this Privacy Policy, otherwise we will require the company or organization to re-ask for your authorization and consent. (3) Public disclosure We will only publicly disclose your Personal Information under the following circumstances: After obtaining your explicit consent; or When required by law, legal proceedings, litigation or government authorities. When we receive the above request to disclose Personal Information, we will require for corresponding legal documents, such as subpoenas or letters of inquiry. 5. How we protect your Personal Information We have adopted various security technologies and protective measures that comply with industry standards to protect your Personal Information from unauthorized access, use or leakage. For example, when you exchange data with our server, we use technology such as HTTPS, SSL, AES, etc. to ensure data security and confidentiality. We strictly follow domestic and foreign security standards to build a security system, and implement it in combination with cutting-edge and mainstream security technologies to prevent User’s Personal Information from being accessed, used, and leaked without authorization. For example, we have established a complete security defense system that enables us to proactively intercept and respond to external cyber-attacks and virus infections in a timely manner. We have established and improved a data security management system, including grading, classifying and encrypting User’s Personal Information, and dividing data access permissions. For example, we have formulated an internal data management system and operating procedures, and have strict process requirements for data acquisition, use, and destruction for preventing your Personal Information from being illegally used. . However, you should understand that due to technical limitations and possible hostile cyber-attacks, in the Internet industry, even if we do our best to strengthen security measures, we cannot guarantee 100% security of information, including your Personal Information. There may be factors beyond our control which may lead to information leakage. 6. How to manage your Personal Information You shall ensure that all personal information you provide is accurate, complete and up-to-date. Pursuant to applicable laws and regulations, we attach great importance to your management of personal information and use our best efforts to cooperate with and protect your rights, so that you have the full ability to maintain your privacy and personal information security. Depending on your residence location, you may have specific legal rights regarding your Personal Data: (1) The right to access the data collected about you; (2) The right to correct or update inaccurate or incomplete Personal Data under certain circumstances; (3) The right to erase or limit the processing of your Personal Data under specific conditions; (4) The right to object to the processing of your Personal Data, as allowed by applicable law; (5) The right to withdraw consent, where processing is based on your consent; (6) The right to receive your collected Personal Data in a structured, commonly used, and machine-readable format to facilitate its transfer to another company, where technically feasible; If you wish to exercise other rights under applicable data protection law, or if you have any questions about our processing of your personal data, please contact us at [email protected]. We will respond to your requests within the period specified by the applicable data protection law. 7. How we process children’s Personal Information Our Services is not intended for children under 16 years of age. No one under age 16 may provide any personal information to the Services. Based on the features of the Internet, there is no way for MiniMax API to distinguish the users’ age or capacity for civil conduct. If you are under 16, do not use or provide any information on these Services or through any of its features, register on the Services, make any purchases through the Services, use any of the interactive or public comment features of these Services, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at [email protected]. 8. How long we store your information We may retain and use your personal data for as long as it is necessary or permitted by law or to fulfil the purpose for which it was collected. We determine the storage duration of Personal Information based on the following criteria: To provide you with our products and/or services and maintain relevant business records in response to any inquiry or complaint you may have; To ensure the safety and quality of the services we provide to you; Your agreement to a longer storage duration; As required by the statute of limitations; and Other agreements or provisions of laws and regulations regarding the storage duration. After the storage duration expires, we will delete your personal information or anonymize your Personal Information in accordance with the applicable laws. 9. How your Personal Information is transferred globally Your personal data described in this Policy are stored in the data center located in the United States and processed by us or third-party vendors in accordance with the requirements of relevant laws and regulations, including the GDPR. You understand that your personal data will be transferred to countries/regions outside of your country of residence, which may have data protection rules that are different from those of your country. As required by applicable law, we will put in place appropriate or suitable safeguards to ensure that your personal data is treated by those third parties in a way that is consistent with, and which respects the data protection laws of the country in which you reside. These include agreements and commercial terms which contain relevant protections and place appropriate obligations on third parties which have access to or receive your personal data. 10. How we update this Privacy Policy Please understand that in order to bring you a better experience, we are continuing to work hard to improve our technology. As a result, we may launch new or upgraded functions from time to time and may need to collect and use your additional Personal Information or change the purpose or method of using your Personal Information. We will strive to implement the principle of “Privacy Protection”, improve our product design, and promptly explain to you the content, scope and purpose of Personal Information collection through page notifications, announcements or interactive processes, which would be deemed as supplemental to this Privacy Policy, unless otherwise explicitly provided. We may revise this Privacy Policy from time to time. Please note that we may make necessary corrections to the paragraph format, text and errors in this Privacy Policy without your consent. Without your explicit consent, we will not reduce your rights in accordance with this Privacy Policy. For major changes, we will also notify you in more prominent ways, such as notifications on the website, pop-ups, emails, etc., so as to keep you informed of changes to this Privacy Policy. The updated version will be published in the Service and Privacy Agreement section. 11. How to contact us The company has a dedicated compliance department to supervise Personal Information protection matters. For questions about this Privacy Policy or our privacy measures, you can contact us through the following means: Nanonoble Pte. Ltd. with a registered address at 152 Beach Road, #14-02 Gateway East, Singapore (189721). Contact our compliance center personnel by emailing [email protected]; After receiving your email, we will take no more than fifteen working days or such period as may be required by applicable law to provide a preliminary reply or handle your questions or your needs. If you are not satisfied with our reply or handling, especially if you think that we have damaged your legitimate rights and interests related to Personal Information, you can complain or report to the regulatory authorities. 13. Jurisdiction-specific provisions If you are a User located in EEA/UK/Switzerland, Australia, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia, California, Canada, Malaysia, or Singapore, there are jurisdictional-specific supplemental terms that apply to you. EEA/UK/Switzerland Regulation (EU) 2016/679 (“GDPR”), any national law of an EU member state adopted under the GDPR, the U.K. Data Protection Act of 2018, and the Switzerland Federal Act on Data Protection (collectively, “Data Protection Laws”) provide EU, U.K. and Swiss residents with specific rights regarding their Personal Data. The below describes such rights and how You (if You are an EU, U.K., or Swiss resident) may exercise such rights, and Our practices, including Our legal bases for processing Your Personal Data. The controller of your Personal Data is: Nanonoble Pte. Ltd. (152 Beach Road, #14-02 Gateway East, Singapore). The categories and purposes for which we process personal data about you are set out in the section entitled “1. What Personal Information we collect from you”. Where data protection laws apply, we do not knowingly collect personal data from children under the age of 16 (or such younger age, not less than 13, as permitted by applicable local law). You are not normally required to provide us with personal data, but we do rely on your Personal Data to provide some of our services. If you do not provide us with the personal data we ask you to provide, we will not be able to provide you with the services or products you request from us, or ensure the level of quality of the services or products. For additional description of the processing related to cookies or similar technologies, please refer to the heading “3. How do we use cookies and similar technologies?”. The legal basis for our processing of personal data is as follows: To fulfill a contract. We may use your Personal Data to perform our contracted services or before entering into an agreement with you. If you use the MiniMax API service or contact us to request a service, we will use your Personal Data to provide you with features and functionality of the MiniMax API service and our services. Legitimate Interests. We may use Personal Data for our legitimate interests unless your interests or fundamental rights and freedoms override those interests. For example, we may use your Personal Data to provide you and other users of our services and products with a good and secure experience, to administer and enforce our contractual and legal rights, to develop new services and products that we can offer to you and others, to manage our business operations and relationships with you and third parties, to contact you and respond to your requests and inquiries, to identify, prevent and detect fraud, or pursue or protect ourselves against legal claims. Consent. We may use your Personal Data where you have consented. In these cases, we will ask you to consent to our use of your Personal Data. You are free to grant or refuse permission. If you refuse permission, we will not be able to process your Personal Data to carry out the activities to which the consent relates. For example, we will not be able to send you the marketing materials you have requested. You can also withdraw your consent at any time. Withdrawal of consent will not affect processing that has already been completed while the consent was valid. If you have given us consent to use your Personal Data, we will only use it for the purposes we specified when we asked for your consent. Fulfills legal obligations. We may use your Personal Data to fulfill our legal obligations. In order to comply with regulations, laws, or requirements of any authority, we may disclose your Personal Data to authorities or other officials or otherwise process your Personal Data in accordance with the legal obligations to which we are subject (e.g., retaining certain information in accordance with tax or commercial law, responding to a request from you to exercise your rights under the Data Protection Laws). Other legal basis under the Data Protection Laws. We may disclose your Personal Data to third parties as set out in the section “4. How do we share, transfer and publicly disclose your Personal Information?”. We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, as described in the section entitled “Chapter 7: Storage of your Personal Information”, or as required by applicable law or regulation. If applicable law requires us to retain copies of your updated, modified, or deleted information, copies of that information will be retained on our systems. As mentioned in the section titled “9. How Your Personal Information is Transferred Globally?. We store your data cross-border in Cloud's US data center in a manner certified under the EU-US Privacy Framework. We have retained relevant Cloud certification documents, GDPR addendum, and related document. We make sure that the transfer of personal data to third countries for both intragroup transfers and transfers to third parties are bound by contractual agreements that guarantee a level of data protection consistent with EU standards. These agreements include, where appropriate, the European Commission’s Standard Contractual Clauses (SCCs) , and additional technical and organizational safeguards such as encryption, pseudonymization, and restricted access controls. Under applicable law, you may have the following rights in relation to your personal data. These may be limited under applicable data protection law. Right to request from us access to personal data: You have the right to confirm with us whether your personal data is processed, and if it is, to request access to that personal data including the categories of personal data processed, the purpose of the processing and the recipients or categories of recipients. You have the right to obtain a copy of the personal data undergoing processing. However, this is not an absolute right and the interests of other individuals may restrict your right of access. Right to rectification: You have the right to obtain from us the rectification of inaccurate or incomplete personal data concerning you. Depending on the purposes of the processing, you may have the right to have incomplete personal data completed, including by means of providing a supplementary statement. Right to erasure of your personal data (right to be forgotten): You have the right to ask us to erase personal data concerning you. Right to restriction of processing: In limited circumstances, you have the right to request that we restrict the processing of your personal data. Right to data portability: You may have the right to receive personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you may have the right to transmit that personal data to another entity without hindrance from us. Right to object: Under certain circumstances, you may have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data, by us and we can be required to no longer process your personal data. Moreover, if your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing. In this case, your personal data will no longer be processed for such purposes by us. You may exercise any of the above rights through the channels described in the heading “6. How do you manage your Personal Information?” or by contacting our Compliance Center by sending an email to [email protected]. You can also contract our EU representative Mars thourgh email: [email protected] You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns. You may view a list of supervisory authorities in the EEA, UK, and Switzerland and their respective contact information here: EEA: https://edpb.europa.eu/about-edpb/board/members_en United Kingdom: https://ico.org.uk/global/contact-us/ Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html Australia This section applies to User located in Australia: Overseas Recipients We take reasonable steps to ensure that third party recipients of your Personal Information located outside Australia handle your Personal Information in a manner that is consistent with Australian privacy laws. However, you acknowledge that we do not control, or accept liability for, the acts and omissions of these third party recipients. Access You have the right to access your Personal Information. You can access your Personal Information you have made available as part of your account by logging into your account. If you believe we hold any other of your Personal Information, please contact us at [email protected]. Correction You have the right to correct any of your Personal Information that is inaccurate. You can access your Personal Information by logging into your account. If you believe we hold any other of your Personal Information and that information is inaccurate, please contact us at [email protected]. Children If you are under the age of 13, you should not use the website. Your rights If you are dissatisfied with our response to your request for access to, or correction of, your Personal Information, or you have other complaint in respect of our process of your Personal Information, you may contact the Office of the Australian Information Commissioner (Telephone +61 1300 363 992 or email [email protected]). Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to: Confirm whether we process their personal information. Access and delete certain personal information. Correct inaccuracies in their personal information, taking into account the information's nature processing purpose (excluding Iowa and Utah). Data portability. Opt-out of personal data processing for: targeted advertising (excluding Iowa); sales; or profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah). Either limit (opt-out of) or require consent to process sensitive personal data. The exact scope of these rights may vary by state. To exercise any of these rights submit a request using our Contact Information listed below. California This section applies to California residents covered by the California Consumer Privacy Act of 2018 (“CCPA”). The CCPA provides California residents with certain legal rights such as access, deletion, disclosure, or “do not sell”. These rights are not absolute and are subject to certain exceptions. Collection and Disclosure of Personal Information Over the past 12 months, through your use of the website, we may have collected and disclosed the following categories of Personal Information from or about consumers, as defined in the CCPA: Identifiers, such as email, name, alias, token, Username, IP address, mailing address. Such information is collected directly from the consumer or device; Internet or other electronic network activity information, including your device model, network type, OS type and version, client version, search history, log data, information related to third party accounts that you have linked to the website , and survey information. Such information is collected directly from a device; Commercial information, including payment card information and transaction verification information. Such information is collected directly from the consumer or device; Audio, electronic, visual, or similar information, including a profile picture. Such information is collected directly from the consumer; and Other information that is described in subdivision (e) of Section 1798.80, such as nationality and gender (this information is being collected in the consumer context rather than the employer context). Such information is collected directly from the consumer. We collect Personal Information for the following purposes: To operate and administer the website; To communicate with User; To improve our services; For security and verification purposes, including to prevent and detect fraudulent activity; and To address and remediate technical issues and bugs. For additional information about what each type of Personal Information is used for, see the main portion of the Privacy Policy. We may disclose each of the categories of Personal Information identified in the Privacy Policy to the following types of entities: Other companies that provide services on our behalf who are prohibited by contract from retaining, using, or disclosing Personal Information for any purpose other than for providing such services to us; Regulators and judicial authorities and law enforcement agencies; Third-party advertising service providers; and Entities that acquire all or substantially all of our business. In the past 12 months, we have not sold Personal Information of California residents within the meaning of “sold” in the CCPA. Rights under the CCPA If you are a California resident and the CCPA does not recognize an exemption that applies to you or your Personal Information, you have the right to: Request we disclose to you free of charge the following information covering the 12 months preceding your request: the categories of Personal Information about you that we collected; the categories of sources from which the Personal Information was collected; the purpose for collecting Personal Information about you; the categories of third parties to whom we disclosed Personal Information about you and the categories of Personal Information that was disclosed (if applicable) and the purpose for disclosing the Personal Information about you; and the specific pieces of Personal Information we collected about you. Request we delete Personal Information we collected from you, unless CCPA recognizes an exemption; and Be free from unlawful discrimination for exercising your rights including providing a different level or quality of services or deny goods or services to you when you exercise your rights under the CCPA. We aim to fulfill all verified requests within 45 days pursuant to the CCPA. If necessary, extensions for an additional 45 days will be accompanied by an explanation for the delay. Please note that in order to protect your information, we will need to verify your identity before responding to any request to exercise your rights. In some cases we may need to collect additional information to verify your identity, such as a government issued ID. How to Exercise Your Rights First, you may wish to log into your account and manage your data from there. If you are a California resident to whom the CCPA applies, you may exercise your rights, if any, to other data by contacting us at [email protected]. Under the CCPA, you may exercise these rights yourself or you may designate an authorized agent to make these requests on your behalf by contacting us at [email protected]. For requests by an authorized agent, we may require you to directly verify your identity with us, and confirm with us that you provided the authorized agent permission to submit the request. Canada By clicking “Accept”, you consent to the cross-border transfer of your information to any country where we have databases or affiliates. Our designated data protection officer can be contacted through [email protected]. Your Rights Consent Revocation You may revoke consent that you have previously given for the collection, use and disclosure of your Personal Information, subject to contractual or legal limitations. To revoke such consent, you may terminate your account or you can contact [email protected]. This may affect our provision of the website to you. Access You have the right to access your Personal Information by logging into your account. You can access your Personal Information by logging into your account or making a request in writing to [email protected]. We may require further information to verify your identity, which information will only be used for that purpose. Correction You have the right to correct any of your Personal Information that is inaccurate. You can access your Personal Information by logging into your account. If you believe we hold any other of your Personal Information and that information is inaccurate, please contact us at [email protected]. Malaysia Parental and Guardian Consent In the event you are agreeing to the Privacy Policy in order for a minor (a person under the age of 18) to access and use the website, you hereby consent to the provision of Personal Information of the minor to be processed in accordance with the Privacy Policy and you personally accept and agree to be bound by the terms in the Privacy Policy. Further, you hereby agree to take responsibility for the actions of such minor, and that minor’s compliance with the Privacy Policy. How We Store and Share Your Personal Information In relation to Users in Malaysia, our servers are located in the United States and you consent to the transfer of your data outside of your country. Rights of Data Subjects Right of access: You have the right to request access to and obtain a copy of the Personal Information that we have collected and is being processed by or on behalf of us. We reserve the right to impose a fee for providing access to your Personal Information in the amounts permitted by law. When handling a data access request, we are permitted to request certain information in order to verify the identity of the requester to ensure that he/she is the person legally entitled to make the data access request. We will comply with data access requests within the time periods as stipulated under Malaysian data protection laws. Right of correction: You may request for the correction of your Personal Information. When handling a data correction request, we are permitted to request certain information in order to verify the identity of the requester to ensure that he/she is the person legally entitled to make the data correction request. Right to limit processing of your Personal Information: You may request limiting the processing of your Personal Information by using the contact details provided in the Privacy Policy. However, this may affect our provision of the website to you. Contact To protect your Personal Information and handle complaints relating to your Personal Information, we have set up a data protection center responsible for the management and safety of your Personal Information, which can be contacted through [email protected]. Singapore 1. Withdrawal of consent a. You have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you may: (1) Withdraw your consent for specific forms of communication through the various unsubscribe options as stated on our email or other marketing messages; and/or (2) Put your request in writing via email to our Data Protection Officer (see contact information below). b. If your objection is not towards direct marketing in general, but to direct marketing by a particular channel, please specify the channel that you are objecting to. c. Upon withdrawal of your consent, you acknowledge that we may suspend and/or terminate your access to the website and/or the services that we provide to you, without any liability. Please note that it may take up to 10 business days for any request for consent withdrawal to be effective. 2. Protection of personal data We implement a variety of security measures to maintain the safety of your personal information. While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure, and for this reason we cannot guarantee the security or integrity of any personal data that is transferred from you or to you. 3. Transfer of personal data outside Singapore a. While we generally do not transfer your personal data to countries outside Singapore, if we need to transfer your personal data to our affiliates and/or third parties outside Singapore, please be assured that we will take reasonable steps to ensure that your personal data is accorded a standard of protection comparable at least to the protection under the Personal Data Protection Act 2012, or as may be modified from time to time (the “PDPA”). b. By providing us with your personal data, you consent to such transfer and/or access of your personal data. 4. Access to and correction of personal data a. If you wish to access a copy of the personal data which we hold about you, or correct or update any of the personal data which we hold about you, you may submit your request in writing to our Data Protection Officer via email (see contact information below). b. Please note that a reasonable fee will be charged for a request to access a copy of your personal data which we hold about you. We will inform you of the fee before processing your request. c. No fee will be charged for a request to correct any inaccuracies in the personal data which we hold about you. d. We shall endeavour to respond to a request to access a copy of your personal data and correct any inaccuracies in your personal data as soon as reasonably practicable, subject to any limitations as prescribed by the PDPA and/or any other applicable laws. 5. Retention of personal data a. We may retain and use your personal data for as long as it is necessary or permitted by law or to fulfil the purpose for which it was collected. b. We will cease to retain your personal data as soon as it is reasonable that your personal data is no longer required. We will take commercially reasonable steps to ensure that your personal data is destroyed and/or no longer contains personally identifiable information about you. 6. Personal Data Protection Act 2012 By using this site, you agree to allow us to collect or use your information in an appropriate manner in accordance with the PDPA. 7. Your Consent By using our site, you consent to our website's Privacy Policy. 8. Contact us If there are any questions regarding this Privacy Policy, you may contact our Data Protection Officer at [email protected]. Cookie Consent We use cookies to analyze website usage to improve your experience. By clicking "Accept All Cookies", you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. You may click Customize to reject non-essential cookies or personalize the types of cookies you would like to allow. Read our Cookies Policy