Snapshot 34858
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-10-31T23:59:59-06:00",
"months": [
{
"incidents": [],
"name": "October",
"year": 2026
},
{
"incidents": [
{
"code": "10grylyksmxm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack – AWS NA Production – Performance Improvement – Scheduled Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e22:30\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e MDT"
},
{
"code": "c3rqb1gbl4cq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack – Azure EU Production – Performance Improvement – Scheduled Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e23:30\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e06:30\u003c/var\u003e MDT"
},
{
"code": "cc6d7n0z2pmz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack – SSL Certificate Reissue – Scheduled Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e03:00\u003c/var\u003e MDT"
},
{
"code": "d73gsx05v5wg",
"impact": "minor",
"message": "This incident affecting the delivery of newly published content in the GCP NA region has been fully resolved and all systems are operating normally.\n\nRecently published and unpublished changes are being reflected in delivered content as expected. Delivery of already-published content continued to function normally throughout.\n\nWe appreciate your patience while we worked to restore service.\n\nIf you encounter any difficulties accessing our services,",
"name": "Contentstack – GCP NA – Publishing Delays",
"timestamp": "Sep \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e21:31\u003c/var\u003e - \u003cvar data-var='time'\u003e22:35\u003c/var\u003e MDT"
},
{
"code": "93rgms4l36bt",
"impact": "minor",
"message": "This incident affecting content publishing and webhook delivery in the Azure EU region has been fully resolved and all systems are operating normally.\n\nCustomer Action: No action is required from customers at this time.\n\nWe appreciate your patience while we worked to restore service.\n\nIf you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.",
"name": "Contentstack – Azure EU – Publishing and Webhook Delays",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e11:40\u003c/var\u003e - \u003cvar data-var='time'\u003e13:06\u003c/var\u003e MDT"
},
{
"code": "3n0pnfpcjqf9",
"impact": "minor",
"message": "This incident affecting Support Live Chat and Support Portal has been fully resolved and all systems are operating normally.",
"name": "Contentstack AWS, Azure and GCP All Regions - Contentstack Support Live Chat And Support Portal Issue",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e03:22\u003c/var\u003e - \u003cvar data-var='time'\u003e09:04\u003c/var\u003e MDT"
},
{
"code": "ynsfp1hv427t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - AWS NA Production - Critical Network-Level Infrastructure Update",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e00:30\u003c/var\u003e - \u003cvar data-var='time'\u003e01:30\u003c/var\u003e MDT"
},
{
"code": "bsvhvqxb85y0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - AWS EU Production - Critical Network-Level Infrastructure Update",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e06:28\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e MDT"
},
{
"code": "5kb9nyt5ldj9",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Contentstack – Azure EU – Publishing and Webhook Delays",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e10:20\u003c/var\u003e - \u003cvar data-var='time'\u003e11:11\u003c/var\u003e MDT"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "4tm1gph1rz63",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - GCP NA Production - Critical Network-Level Infrastructure Update",
"timestamp": "Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e - \u003cvar data-var='time'\u003e06:31\u003c/var\u003e MDT"
},
{
"code": "8n4b3x8z2zkl",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - AWS EU Production - Performance Improvement - Scheduled Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e23:30\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e06:30\u003c/var\u003e MDT"
},
{
"code": "r69mr06168yg",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Contentstack - AWS EU - Webhook Delivery Disruption",
"timestamp": "Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e05:16\u003c/var\u003e - \u003cvar data-var='time'\u003e06:15\u003c/var\u003e MDT"
},
{
"code": "5btzyhck5nwb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack – AWS AU Production – Performance Improvement – Scheduled Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e23:30\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e06:15\u003c/var\u003e MDT"
},
{
"code": "6q683gbg9jdn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - GCP EU Production - Critical Network-Level Infrastructure Update",
"timestamp": "Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e05:31\u003c/var\u003e - \u003cvar data-var='time'\u003e06:31\u003c/var\u003e MDT"
},
{
"code": "hngb8wy8mwyj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - AWS AU Production - Critical Network-Level Infrastructure Update",
"timestamp": "Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e - \u003cvar data-var='time'\u003e06:30\u003c/var\u003e MDT"
}
],
"name": "August",
"year": 2026
}
],
"start_time": "2026-08-01T00:00:00-06:00",
"time_zone": "Mountain Time (US \u0026 Canada)"
},
{
"end_time": "2026-07-31T23:59:59-06:00",
"months": [
{
"incidents": [
{
"code": "js0wfvcw7tz2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - SSL Certificate Reissue - Scheduled Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e23:32\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e MDT"
},
{
"code": "0hft13wsbt2f",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Contentstack – Web Application – Azure NA \u0026 EU – Homepage Loading Issue",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e16:05\u003c/var\u003e - \u003cvar data-var='time'\u003e16:59\u003c/var\u003e MDT"
},
{
"code": "tf10kryw5yfz",
"impact": "minor",
"message": "This incident affecting content publishing in the GCP NA region has been fully resolved and all systems are operating normally.\n\nCustomer Action: No action is required from customers at this time.\n\nWe appreciate your patience while we worked to restore service.\n\nIf you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.",
"name": "Contentstack – GCP NA – Publishing Failures",
"timestamp": "Jul \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e03:50\u003c/var\u003e - \u003cvar data-var='time'\u003e03:57\u003c/var\u003e MDT"
},
{
"code": "mcpqjbzls6hd",
"impact": "minor",
"message": "The intermittent delays affecting content publishing on GCP NA have been resolved. The fix applied by our engineering team has stabilized publishing performance, and we have confirmed normal operation through continued monitoring. All other components remained unaffected throughout this incident.\u2028\n\nNo action is required from customers at this time.\u2028\n\nIf you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.",
"name": "Contentstack – GCP NA – Publishing Delays",
"timestamp": "Jul \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e04:13\u003c/var\u003e - \u003cvar data-var='time'\u003e04:30\u003c/var\u003e MDT"
},
{
"code": "jjly39bdntw2",
"impact": "minor",
"message": "All services in the region have recovered and are operating normally.\u2028\nNo action is required from customers at this time.\u2028\n\nIf you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.",
"name": "Contentstack – GCP NA – Multiple Services Disruption",
"timestamp": "Jul \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e07:06\u003c/var\u003e - \u003cvar data-var='time'\u003e08:20\u003c/var\u003e MDT"
},
{
"code": "9sf86h6jp21z",
"impact": "none",
"message": "This incident affecting the Webhook Dispatcher in the AWS EU region has been fully resolved and all systems are operating normally.\n\nWhat happened: An increase in publishing volume caused available storage capacity on our logging infrastructure to run low, which temporarily prevented publish queue and webhook logs from appearing in the dashboard. Actual webhook delivery and publishing operations continued to function normally throughout and were not impacted at any point — this affected log visibility only. Our team increased the available storage capacity, and log visibility has been fully restored. The issue was active from approximately 09:30 to 13:00 UTC on July 8, 2026.\n\nCustomer Action: No action is required from customers at this time.\n\nIf you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.",
"name": "Contentstack – AWS EU – Publish and Webhook Log Visibility Delay",
"timestamp": "Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e MDT"
}
],
"name": "July",
"year": 2026
},
{
"incidents": [
{
"code": "d1wpt82zqvxw",
"impact": "critical",
"message": "This incident affecting the Content Delivery API in the Google Cloud Platform NA (US) region has been fully resolved, and all systems are operating normally.\n\nWhat happened: An issue affecting backend infrastructure caused the Content Delivery API to become unavailable. Our engineering team identified the cause, implemented a fix, and verified that service has been fully restored.\n\nCustomer Action: No action is required from customers at this time. If you are still experiencing issues, please contact our support team.\n\nWe appreciate your patience while we worked to restore service.\n\nIf you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.",
"name": "Contentstack - GCP NA - Content Delivery API Outage",
"timestamp": "Jun \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:19\u003c/var\u003e MDT"
},
{
"code": "b67vbc6gfdk7",
"impact": "minor",
"message": "This incident affecting the Webhook Dispatcher in the Amazon Web Services EU Region has been fully resolved and all systems are operating normally.\nNo action is required from customers at this time.\nWe appreciate your patience while we worked to restore service.\n\nIf you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.",
"name": "Contentstack - AWS EU - Webhook Issue",
"timestamp": "Jun \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e07:01\u003c/var\u003e - \u003cvar data-var='time'\u003e07:35\u003c/var\u003e MDT"
},
{
"code": "y00jl95yj7b7",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Contentstack – Azure NA – Web Application Unavailability",
"timestamp": "Jun \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e07:23\u003c/var\u003e - \u003cvar data-var='time'\u003e07:44\u003c/var\u003e MDT"
},
{
"code": "8fp9k2d86d8y",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - Azure NA Production - Cache Cert Renewal - Scheduled Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e22:30\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e00:43\u003c/var\u003e MDT"
},
{
"code": "dznvmrbl794m",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - Azure EU Production - Cache Cert Renewal - Scheduled Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:27\u003c/var\u003e MDT"
},
{
"code": "7y6j00jml2d6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - Azure NA - Kubernetes Platform Version Upgrade - Scheduled Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e22:30\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e06:30\u003c/var\u003e MDT"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "t84kfjzxkgt3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - AWS NA - Kubernetes Platform Version Upgrade - Scheduled Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e22:30\u003c/var\u003e - May \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e06:30\u003c/var\u003e MDT"
},
{
"code": "57l45wjs31rz",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Contentstack – Azure NA – Proactive Monitoring of Upstream Cloud Provider Issue",
"timestamp": "May \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e01:31\u003c/var\u003e - \u003cvar data-var='time'\u003e06:18\u003c/var\u003e MDT"
},
{
"code": "3yhv1l3kvqt2",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Contentstack - AWS NA - Webhook Execution Delay",
"timestamp": "May \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e01:04\u003c/var\u003e - \u003cvar data-var='time'\u003e07:46\u003c/var\u003e MDT"
},
{
"code": "kd85h0968clp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - Azure NA \u0026 EU - Production Cache Security Patch Upgrade - Scheduled Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e22:30\u003c/var\u003e - \u003cvar data-var='time'\u003e23:29\u003c/var\u003e MDT"
},
{
"code": "xmhfq23jh1m0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - Azure EU - Kubernetes Platform Version Upgrade - Scheduled Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e21:30\u003c/var\u003e - May \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e MDT"
},
{
"code": "pjyq74szgp5r",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Contentstack – Web Application – AWS EU \u0026 AWS NA – UI Degradation",
"timestamp": "May \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e10:15\u003c/var\u003e - \u003cvar data-var='time'\u003e11:06\u003c/var\u003e MDT"
},
{
"code": "b04d64mfq0rq",
"impact": "none",
"message": "An industry-wide security vulnerability known as \"Copy Fail\" (CVE-2026-31431) was publicly disclosed. This critical vulnerability affected the Linux operating systems used across most major cloud providers.\n\nResolution\nWe are writing to let you know that our engineering team has successfully completed the full remediation of this vulnerability across all of our cloud infrastructure. The official security patches have been completely deployed, and post-upgrade validation has been performed to ensure all systems are running securely.\n\nCustomer Impact \u0026amp; Actions Required\n* Action Required: None. Our services are fully patched and secure, and you do not need to make any changes on your end.\n* Service Impact: No service interruptions occurred during this security update.\n\nSecurity and reliability remain our highest priorities. If you have any questions or require further information, please feel free to reach out to our support team at support@contentstack.com",
"name": "Contentstack - Global Infrastructure - Proactive Infrastructure Security Update \"Copy Fail\" Vulnerability (CVE-2026-31431)",
"timestamp": "May \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e05:19\u003c/var\u003e - \u003cvar data-var='time'\u003e05:19\u003c/var\u003e MDT"
}
],
"name": "May",
"year": 2026
}
],
"start_time": "2026-05-01T00:00:00-06:00",
"time_zone": "Mountain Time (US \u0026 Canada)"
},
{
"end_time": "2026-04-30T23:59:59-06:00",
"months": [
{
"incidents": [
{
"code": "q9smg3c75p62",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - AWS NA - Cache System Upgrade - Scheduled Maintenance",
"timestamp": "Apr \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e22:30\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e MDT"
},
{
"code": "0trk7rvrxczt",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Contentstack - AWS EU - Full outage",
"timestamp": "Apr \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e00:18\u003c/var\u003e - \u003cvar data-var='time'\u003e01:32\u003c/var\u003e MDT"
},
{
"code": "qb4xh14fgp4l",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Contentstack – Azure EU – Intermittent Single and Bulk Publishing/Unpublishing Issue",
"timestamp": "Apr \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e12:04\u003c/var\u003e - \u003cvar data-var='time'\u003e12:13\u003c/var\u003e MDT"
}
],
"name": "April",
"year": 2026
},
{
"incidents": [
{
"code": "2g4dms2bf19q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack – AWS EU – Cache System Upgrade – Scheduled Maintenance",
"timestamp": "Mar \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e01:57\u003c/var\u003e - \u003cvar data-var='time'\u003e03:45\u003c/var\u003e MDT"
},
{
"code": "9ksplqbpkwgx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack – AWS AU – Cache System Upgrade – Scheduled Maintenance",
"timestamp": "Mar \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e - \u003cvar data-var='time'\u003e06:30\u003c/var\u003e MDT"
},
{
"code": "ygw149qjfrqw",
"impact": "minor",
"message": "This incident has been fully resolved and all systems are operating normally. Thank you for your patience while we worked to restore the services.",
"name": "Contentstack – Azure NA – Service Disruption",
"timestamp": "Mar \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e23:24\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e00:45\u003c/var\u003e MDT"
},
{
"code": "t0pmf54g8h9k",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - SSL Certificate Reissue - Scheduled Maintenance",
"timestamp": "Mar \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e MDT"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "jcdgg0sqlwtp",
"impact": "major",
"message": "This incident has been resolved.\nIf you are still experiencing any issues, please redeploy your application or contact our Customer Support for assistance.",
"name": "Contentstack Launch - Azure NA - Timeout Errors Impacting Deployments",
"timestamp": "Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e04:03\u003c/var\u003e - \u003cvar data-var='time'\u003e04:57\u003c/var\u003e MST"
},
{
"code": "gymyxk4gr8h8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack – Azure NA Production - Redis Cache Upgrade",
"timestamp": "Feb \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e21:30\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e01:30\u003c/var\u003e MST"
},
{
"code": "7sdythqkb3g0",
"impact": "none",
"message": "On February 6 at 22:00 UTC, we experienced a temporary issue in the Azure NA region that impacted scheduled publishing operations. We want to assure you that immediate (non-scheduled) publishing operations were not affected by this incident.\n\nOur engineering team promptly investigated and resolved the root cause. All scheduled publishing functionality has now been fully restored, and all impacted scheduled publish jobs have been successfully recovered and published. You can continue scheduling content for publishing as usual.\n\nIf you have any questions or continue to experience issues, please contact the Contentstack Support team for assistance.",
"name": "Contentstack - Azure NA - Scheduled Publishing Service Disruption",
"timestamp": "Feb \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e09:30\u003c/var\u003e - \u003cvar data-var='time'\u003e09:30\u003c/var\u003e MST"
},
{
"code": "v00gmx7x56q1",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Contentstack – Azure NA – CMA Performance and Publishing Degradation",
"timestamp": "Feb \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e02:46\u003c/var\u003e - \u003cvar data-var='time'\u003e03:33\u003c/var\u003e MST"
}
],
"name": "February",
"year": 2026
}
],
"start_time": "2026-02-01T00:00:00-07:00",
"time_zone": "Mountain Time (US \u0026 Canada)"
},
{
"end_time": "2026-01-31T23:59:59-07:00",
"months": [
{
"incidents": [
{
"code": "bs11t45dxt46",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed successfully for Azure EU. The maintenance for Azure NA has been postponed to a later date. We will share further updates for Azure NA once the new schedule is confirmed.",
"name": "[Scheduled] Contentstack - Azure EU \u0026 NA Production - Redis Cache Upgrade",
"timestamp": "Jan \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e02:38\u003c/var\u003e - \u003cvar data-var='time'\u003e03:00\u003c/var\u003e MST"
},
{
"code": "s1xr2pcwcdjk",
"impact": "none",
"message": "A scheduled cache server engine upgrade caused the Contentstack Web Application to become unavailable from 08:00 AM to 09:30 AM UTC on Jan 26, 2026, affecting user login and application operations. The cache server became unresponsive during a planned backup operation, exhibiting unexpected behavior that was not observed during similar upgrades in other regions and environments.\n\nTo resolve the issue, the engine upgrade was rolled back and traffic was redirected to the stable version, fully restoring service functionality. We are currently working with the hyperscalers to identify the root cause and are simultaneously analyzing our internal procedures to improve the overall operational process for future upgrades.",
"name": "Contentstack - Azure NA - Cache Server Engine Failure",
"timestamp": "Jan \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e01:00\u003c/var\u003e - \u003cvar data-var='time'\u003e01:00\u003c/var\u003e MST"
},
{
"code": "nd13n6lnbh98",
"impact": "minor",
"message": "A standard security upgrade to Node.js 24 with OpenSSL 3 was deployed as part of our security hardening efforts. The upgrade introduced stricter RSA-PSS signature validation per RFC 8017 standards, changing the default salt length from a previously lenient range (32-222) to strictly enforcing 32 for SHA-256. This impacted webhook functionality for configurations using RSA-based certificates with salt lengths greater than 32. Upon identifying the impact, the update was promptly reverted to restore normal operations.",
"name": "Contentstack - Azure EU - Webhook Signature Validation Issue",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e23:30\u003c/var\u003e - \u003cvar data-var='time'\u003e23:30\u003c/var\u003e MST"
},
{
"code": "nfrdn6bky59v",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - AZURE NA \u0026 EU Production - Elasticsearch Upgrade",
"timestamp": "Jan \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e22:30\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e01:30\u003c/var\u003e MST"
},
{
"code": "tm2zf3gk1kxv",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Contentstack - Azure NA - Automate Connector Issue",
"timestamp": "Jan \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e07:03\u003c/var\u003e - \u003cvar data-var='time'\u003e12:19\u003c/var\u003e MST"
},
{
"code": "7rq9z6w9pnm3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack – GCP NA \u0026 EU Production - Elasticsearch Upgrade",
"timestamp": "Jan \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e22:30\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e01:50\u003c/var\u003e MST"
},
{
"code": "ddyx0hfdb4v9",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Contentstack – AWS NA – SSO Authentication Disruption",
"timestamp": "Jan \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e08:50\u003c/var\u003e - \u003cvar data-var='time'\u003e10:06\u003c/var\u003e MST"
},
{
"code": "ctgy246vp2df",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Contentstack - AWS NA - Delivery API, GraphQL and Management API Issue",
"timestamp": "Jan \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e04:47\u003c/var\u003e - \u003cvar data-var='time'\u003e05:28\u003c/var\u003e MST"
}
],
"name": "January",
"year": 2026
},
{
"incidents": [
{
"code": "txcgt1frcvxt",
"impact": "minor",
"message": "This incident has been resolved. All services are now working as expected.",
"name": "Contenstack - Azure NA - CMA API",
"timestamp": "Dec \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e17:43\u003c/var\u003e - \u003cvar data-var='time'\u003e19:51\u003c/var\u003e MST"
},
{
"code": "4v61fpbkch42",
"impact": "none",
"message": "Publish activity is working as expected. However, you may notice some delay when viewing the publish logs. If you’re facing any problems, Contentstack Support is available at support@contentstack.com.",
"name": "Contentstack - AWS NA - Content Management API Issue",
"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e16:00\u003c/var\u003e - \u003cvar data-var='time'\u003e16:00\u003c/var\u003e MST"
},
{
"code": "qcfkzbmny2b6",
"impact": "minor",
"message": "We experienced intermittent issues with our Content Management API due to high disk usage on the message broker service. A fix has been implemented, and we are currently monitoring the results. You may notice slowness in the publish queue and publish activity. If you’re facing any problems, Contentstack Support is available at support@contentstack.com.",
"name": "Contentstack - AWS NA - Content Management API issue",
"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e14:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:30\u003c/var\u003e MST"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "gkrw8mghmfyg",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Contentstack - All Regions - CDN Provider Outage",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e05:02\u003c/var\u003e - \u003cvar data-var='time'\u003e11:52\u003c/var\u003e MST"
},
{
"code": "nhr6rl5l27y9",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Contenstack Azure EU - Intermittent Single and Bulk Publishing/Unpublishing Issue",
"timestamp": "Nov \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e15:53\u003c/var\u003e - \u003cvar data-var='time'\u003e17:20\u003c/var\u003e MST"
},
{
"code": "2f5sw197yzkc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - AWS NA Production - Auth Cache Upgrade to TLS-enabled Redis",
"timestamp": "Nov \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e21:30\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e MST"
},
{
"code": "dxb4wx35bl0l",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Contentstack - AWS EU Production - Auth Cache Upgrade to TLS-enabled Redis",
"timestamp": "Nov \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e21:30\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e02:34\u003c/var\u003e MST"
},
{
"code": "t6k8189plp9q",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Contentstack - AWS EU - Publishing Service Disruption",
"timestamp": "Nov \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e00:18\u003c/var\u003e - \u003cvar data-var='time'\u003e00:25\u003c/var\u003e MST"
}
],
"name": "November",
"year": 2025
}
],
"start_time": "2025-11-01T00:00:00-06:00",
"time_zone": "Mountain Time (US \u0026 Canada)"
}
]
}