Snapshot 35372

Document

Status page

URL

https://skio.statuspage.io/

Fetched

2026-10-03 00:02:31 UTC

HTTP status

200

Content type

text/html; charset=utf-8

Fetch mode

static

Size

87416 bytes

SHA-256 (raw)

780577ff0e3c4e46553fc0bff4edba458a058b088eba20fb46a5edcdbcfc1cc4

SHA-256 (normalized text)

533140689666b167a734d112104863d0db8a4194ecf605188c895f241d49df1e

Normalized text

Scripts and page chrome removed; this is what change detection compares.

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All Systems Operational
Uptime over the past 90 days. View historical uptime.
Skio Charge Processing Operational
Skio Customer Portal Operational
Skio Merchant Portal Operational
Skio API Operational
Skio Webhooks Operational
Postmark Operational
Twilio SMS (Skio SMS) Operational
Shopify Admin Operational
Shopify API & Mobile Operational
Shopify Checkout Operational
Shopify Storefront Operational
Shopify Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Oct 2, 2026
No incidents reported today.
Oct 1, 2026
No incidents reported.
Sep 30, 2026
No incidents reported.
Sep 29, 2026
No incidents reported.
Sep 28, 2026
No incidents reported.
Sep 27, 2026
No incidents reported.
Sep 26, 2026
No incidents reported.
Sep 25, 2026
No incidents reported.
Sep 24, 2026
No incidents reported.
Sep 23, 2026
No incidents reported.
Sep 22, 2026
No incidents reported.
Sep 21, 2026
Errors loading customer data in the dashboard
Resolved - This is resolved. Merchants briefly saw "Unable to load customers" when opening the Customers page in their dashboard. We deployed a fix and have confirmed customer data is loading normally.
Subscriptions, billing, and customer-facing pages were not affected at any point.
Sep 21, 13:33 EDT
Monitoring - We've identified a likely cause of the intermittent errors loading customer data and deployed a fix. Merchants should no longer see the "Unable to load customers" message. We're monitoring to confirm the issue is fully resolved.
Sep 21, 12:51 EDT
Investigating - We're investigating reports of some merchants are seeing "Unable to load customers" when opening the Customers page in their dashboard. Subscriptions, billing, and customer-facing pages are not affected.
Sep 21, 11:05 EDT
Sep 20, 2026
No incidents reported.
Sep 19, 2026
No incidents reported.
Sep 18, 2026
No incidents reported.
Incident History Powered by Atlassian Statuspage