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Privacy policy Looking for information about our corporate privacy protection? Here you can find our privacy policy. Hello! Nice to meet you! +49 2327 602919 0 Feel free to call us anytime. SalesViewer® Data protection is our top priority. SalesViewer® is 100% data protection compliant and regularly certified by independent experts and organizations. SalesViewer® is known for enterprise-grade data protection. Certified technology. Cookieless tracking. High security standards. Since your privacy is extremely important to us, we would like to explain to you in our privacy policy tranparently how and why we collect data. You are looking for data protection information about our product SalesViewer® and not our own privacy policy? You can find our multi-layer data protection concept here. General information The following notices provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to the paragraph below. Data collection on this website Who is responsible for the data collection on this website? The data processing on this website is carried out by SalesViewer® GmbH. For more information, please refer to the section “Notice about the responsible party”. How do we collect your data? On the one hand, your data is collected when you provide it to us. This can be, for example, data that you enter during the registration of a free trial version. Other data is collected automatically or after your consent when you visit the website by our IT systems. This is mainly technical data (e.g. Internet browser, operating system or time of page view). This data is collected automatically as soon as you visit this website. You can regulate the amount of data collected individually via our cookie consent banner. What do we use your data for? Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior or for marketing-specific purposes. What rights do you have regarding your data? You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. For this and other questions on the subject of data protection, you can contact us at any time by phone or e-mail. Phone: +49 2327 6029190 Email: info@salesviewer.com Hosting and Content Delivery Networks (CDN) External Hosting This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster’s servers. This may include IP addresses, meta and communication data, contract data, contact data, names, website accesses and other data generated via a website. The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). Our hoster will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data. We use the following hoster: Hetzner Online GmbH Industriestr. 25 91710 Gunzenhausen Germany Mandatory information The responsible party for data processing on this website is: SalesViewer GmbH Benjamin Gregor Zaczek – CEO Phone: +49 2327 – 60 29190 Email: info@salesviewer.com Storage duration Unless a more specific storage period is mentioned within this privacy policy, your personal data will remain with us until the purpose for data processing ceases to apply. If you assert a legitimate request for deletion or revoke consent for data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law). In the latter case, the deletion will take place after these reasons cease to apply. Revocation of your consent to data processing Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation. Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR) If the data processing is based on Art. 6 para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims (objection pursuant to Art. 21(1) GDPR). If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 (2) GDPR). Right to data portability You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible. SSL or TLS encryption This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties. Right to restriction of processing You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time. The right to restriction of processing exists in the following cases: If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data. If the processing of your personal data happened/is happening unlawfully, you may request the restriction of data processing instead of erasure. If we no longer need your personal data, but you need it to exercise, defend or enforce legal claims, you have the right to request restriction of the processing of your personal data instead of deletion. If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data. If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State. Data collection on this website Cookies Our Internet pages use “cookies”. Cookies are small text files and do not cause any damage to your end device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser. In some cases, cookies from third-party companies may also be stored on your terminal device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function). Other cookies are used to evaluate user behavior or to display advertising. Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Consent to the storage of cookies is requested when visiting the website, and the storage of the relevant cookies takes place exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR). The consent can be revoked at any time. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. When deactivating cookies, the functionality of this website may be limited. Use of payment service providers Stripe If you choose a payment method of the payment service provider Stripe, the payment processing is carried out via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we pass on your information provided during the ordering process together with the information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Art. 6 (1) lit. b GDPR. The transfer of your data takes place exclusively for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. and only insofar as it is necessary for this purpose. You can find more information about Stripe’s data protection at the URL: https://stripe.com/de/privacy PayPal If you pay via PayPal, we will pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”) as part of the payment processing. The transfer takes place in accordance with Art. 6 para. 1 lit. b GDPR and only insofar as this is necessary for the payment processing. For further information on data protection, including information on the credit agencies used, please refer to PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual processing of payments. Analysis tools and advertising SalesViewer® – Technology Matomo tawk.to – Chat YouTube Video Google Analytics Statistics Google Analytics Advertising (Marketing) Google Ads Facebook Pixel (Marketing) LinkedIn Insight Tag Google API Service Bing Ads SalesViewer® – Technology This website uses SalesViewer® technology from SalesViewer® GmbH on the basis of the website operator’s legitimate interests (Section 6 paragraph 1 lit.f GDPR) in order to collect and save data on marketing, market research and optimisation purposes. In order to do this, a javascript based code, which serves to capture company-related data and according website usage. The data captured using this technology are encrypted in a non-retrievable one-way function (so-called hashing). The data is immediately pseudonymised and is not used to identify website visitors personally. The data stored by Salesviewer will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them. The data recording and storage can be repealed at any time with immediate effect for the future, by clicking on https://www.salesviewer.com/opt-out in order to prevent SalesViewer® from recording your data. In this case, an opt-out cookie for this website is saved on your device. If you delete the cookies in the browser, you will need to click on this link again. Matomo This is an open source web analytics service. Matomo is providing the technology. However, Matomo is not processing any data as the data is not being transferred to Matomo (Self hosting). Company which processes the data SalesViewer® GmbH Universitätsstr. 60, 44789 Bochum, Germany Data Purposes Analytics Event tracking Technologies Used Cookies Data Collected This list represents all (personal) data that is collected by or through the use of this service. Time of users previous visit Screen resolution Files clicked or downloaded Links to outside domain clicked User ID IP address Page speed Page URL Number of users visits User agent Browser information Time zone Time of users first visit Date and time of visit Page title referrer URL Usage data Device information Geographic location Legal Basis Art. 6 (1) (f) GDPR Location of Processing European Union Duration to store the data The data will be deleted as soon as they are no longer needed for the processing purposes. Data Protection Officer Below you can find the email address of the data protection officer of the processing company. privacy@matomo.org Further Information and Opt-Out Click here to opt out from this processor across all domains https://matomo.org/privacy-policy/#optout Click here to read the privacy policy of the data processor https://matomo.org/privacy-policy/ tawk.to – Chat Live chat software to answer service and customer inquiries on the website. Company which processes the data tawk.to inc. 187 East Warm Springs Rd, SB119 Las Vegas, NV, 89119, USA Data Purposes Contact Customerservice Technologies Used Cookies Java-Script Data Collected This list represents all (personal) data that is collected by or through the use of this service. Chat record Name IP address at the time of the chat Country of access Legal Basis In the following the legal basis for the processing of personal data required by Art. 6 para. 1 s. 1 GDPR is listed. Art. 6 (1) (a) GDPR Location of Processing USA and Europe Further Information Click here to read the privacy policy of the data processor https://www.tawk.to/privacy-policy YouTube Video (functional) This is a video player service. Company which processes the data Google Ireland Limited Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland Data Purposes Displaying Videos Technologies Used Cookies (if “Privacy-Enhanced Mode” is not activated) Data Attributes Referral URL information if you visited site before identify you if you are logged into your Google Account Data Collected This list represents all (personal) data that is collected by or through the use of this service. referrer URL IP Address Legal Basis In the following the legal basis for the processing of personal data required by Art. 6 para. 1 s. 1 GDPR is listed. Art. 6 para. 1 s. 1 lit. a GDPR Location of Processing European Union Duration to store the data The data will be deleted as soon as they are no longer needed for our logging purposes. Data Recipients Alphabet Inc. Google LLC Google Ireland Limited Distribution to third countries Worldwide Data Protection Officer Below you can find the email address of the data protection officer of the processing company. https://support.google.com/policies/contact/general_privacy_form Further Information Click here to opt out from this processor across all domains https://safety.google/privacy/privacy-controls/ Click here to read the privacy policy of the data processor https://policies.google.com/privacy?hl=en Cookie Policy URL https://policies.google.com/technologies/cookies?hl=en Google Analytics Statistics (Webanalytics) This is a web analytics service. Company which processes the data Google Ireland Limited Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland Data Purposes Analytics Optimization Technologies Used Cookies Data Collected This list represents all (personal) data that is collected by or through the use of this service. referrer URL Visited sub-pages Frequency and duration of sub-page visits Legal Basis In the following the legal basis for the processing of personal data required by Art. 6 para. 1 s. 1 GDPR is listed. Art. 6 (1) (a) GDPR Location of Processing United States of America Duration to store the data The data will be deleted as soon as they are no longer needed for our logging purposes. Data Recipients Alphabet Inc. Distribution to third countries United States of America Further Information Click here to opt out from this processor across all domains https://safety.google/privacy/privacy-controls/ Click here to read the privacy policy of the data processor https://policies.google.com/privacy?hl=en Cookie Policy URL https://policies.google.com/technologies/cookies?hl=en Google Analytics Advertising (Marketing) This is a web analytics service. Company which processes the data Google Ireland Limited Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland Data Purposes Web Analytics Advertsing Technologies Used Cookies Data Collected This list represents all (personal) data that is collected by or through the use of this service. Ad views IP address User interaction data Sites visited Browser information Search history Cookie ID Pages viewed Legal Basis In the following the legal basis for the processing of personal data required by Art. 6 para. 1 s. 1 GDPR is listed. Art. 6 (1) (a) GDPR Location of Processing European Union Duration to store the data The data will be deleted as soon as they are no longer needed for our logging purposes. Further Information Click here to opt out from this processor across all domains https://safety.google/privacy/privacy-controls/ Click here to read the privacy policy of the data processor https://policies.google.com/privacy?hl=en Cookie Policy URL https://policies.google.com/technologies/cookies?hl=en Google Ads Advertising system of the company Google to measure conversions and remarketing events. Company which processes the data Google Ireland Limited Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland Data Purposes Remarketing Technologies Used Cookies Data Collected This list represents all (personal) data that is collected by or through the use of this service. Pages visited IP address Duration of visit Other data on use of websites Content user is interested in Legal Basis In the following the legal basis for the processing of personal data required by Art. 6 para. 1 s. 1 GDPR is listed. Art. 6 para. 1 s. 1 lit. a GDPR Location of Processing European Union Duration to store the data The data will be deleted as soon as they are no longer needed for our logging purposes. Data Recipients Google Ireland Limited Google LLC Alphabet Inc. Distribution to third countries Worldwide Data Protection Officer Below you can find the email address of the data protection officer of the processing company. https://support.google.com/policies/troubleshooter/7575787?hl=en Further Information Click here to opt out from this processor across all domains https://safety.google/privacy/privacy-controls/ Click here to read the privacy policy of the data processor https://policies.google.com/privacy?hl=en Cookie Policy URL https://policies.google.com/technologies/cookies?hl=en Facebook Pixel (Marketing) This is a tracking technology offered by Facebook and used by other Facebook services e.g. Facebook Custom Audiences. Company which processes the data Facebook Ireland Limited 4 Grand Canal Square, Grand Canal Harbour, Dublin, D02, Ireland Data Purposes Retargeting Marketing Advertising Analytics Data Attributes Pixel specific data Http-Header Optional Parameters Data Collected This list represents all (personal) data that is collected by or through the use of this service. Facebook user ID Browser information Usage data Device information Non-sensitive custom data Referrer URL Pixel ID Location information Pixel-specific data User behaviour Ads viewed Interactions with advertisement, services, and products Marketing information Content viewed Legal Basis This represents the legal basis which is required for all processing purposes by the GDPR. Common legal grounds are Art. 1 (6) (a) GDPR, if a user has given their consent and Art. 1 (6) (f), if the processing of personal data is essential for providing the services. Art. 6 (1) (a) GDPR Location of Processing European Union Duration to store the data The data will be deleted as soon as they are no longer needed for our logging purposes. Data Recipients Facebook Inc Distribution to third countries Worldwide Data Protection Officer Below you can find the email address of the data protection officer of the processing company. https://www.facebook.com/help/contact/540977946302970 Further Information Click here to opt out from this processor across all domains https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen Click here to read the privacy policy of the data processor https://www.facebook.com/privacy/explanation Cookie Policy URL https://www.facebook.com/policies/cookies LinkedIn Insight Tag Advertising service from LinkedIn for detailed campaign reporting, website visitor information, conversion tracking, retargeting and ad reporting. Company which processes the data LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland Data Purposes Web Analytics Technologies Used Cookies Data Attributes Referral URL IP Address Operating system information browser information add-ons information device identifier ISP or mobile network provider Data Collected This list represents all (personal) data that is collected by or through the use of this service. Operating system information Device identifier ISP or mobile network provider IP Address Referrer URL Add-ons information Browser information Legal Basis In the following the legal basis for the processing of personal data required by Art. 6 para. 1 s. 1 GDPR is listed. Art. 6 (1) (a) GDPR Location of Processing European Union Duration to store the data The data will be deleted as soon as they are no longer needed for our logging purposes. Further Information Click here to opt out from this processor across all domains https://www.linkedin.com/help/linkedin/answer/62931/manage-advertising-preferences?lang=en Click here to read the privacy policy of the data processor https://www.linkedin.com/legal/privacy-policy Cookie Policy URL https://www.linkedin.com/legal/cookie_policy Google API Service Google APIs are application programming interfaces (APIs) developed by Google that enable communication with Google services and integration with other services. Purpose For the use of extended functions in our service, the Google user data listed below is processed after it has been authorized by the user. Collected data General: Primary email address of your Google account Google Analytics: Report data, including all dimensions and metrics for your website or app Insight into the structure of your website or app data Google Analytics reports Google Ads: Access and manage Google Ads campaigns Bing Ads Advertising system of the company Microsoft to measure conversions and remarketing events. Company which processes the data Microsoft Corporation One Microsoft Way Redmond, WA 98052-6399, USA Data Purposes Remarketing Conversionmeasurement Technologies Used Cookies Data Collected This list represents all (personal) data that is collected by or through the use of this service. Pages visited IP address Duration of visit Other data on use of websites Content user is interested in Legal Basis In the following the legal basis for the processing of personal data required by Art. 6 para. 1 s. 1 GDPR is listed. Art. 6 para. 1 s. 1 lit. a GDPR Location of Processing USA Duration to store the data In the following the legal Up to 390 days. The data is deleted as soon as it is no longer required for our logging. Data Recipients Microsoft Corporation Distribution to third countries Worldwide Data Protection Officer Below you can find the email address of the data protection officer of the processing company. https://privacy.microsoft.com/de-DE/privacystatement#mainhowtocontactusmodule Further Information Click here to opt out from this processor across all domains https://account.microsoft.com/privacy/ad-settings/signedout Click here to read the privacy policy of the data processor https://privacy.microsoft.com/de-de/privacystatement SalesViewer® Start Free trial Contact Demo Platform Features Why SalesViewer®? Data protection Integrations Helpcenter Customers Case studies Reviews Company About us Careers Partners Contact