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Security page
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https://sakari.io/product/security
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200
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Security & Trust
Your Messages Are Only as Good as the Trust Behind Them
Every message you send lands on someone's phone right next to texts from their family and friends. That kind of access comes with responsibility. Sakari is built with the tools to help protect your customers' data, your sender reputation, and your ability to keep the conversation going long-term.
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Compliance Shouldn't Require a Legal Team
Every messaging channel operates under its own regulatory framework. TCPA governs SMS and voice in the US. GDPR covers electronic communications in Europe. The stakes for getting it wrong are real — TCPA violations alone can carry penalties up to $1,500 per message.
Sakari includes built-in tools to help your team stay on the right side of those rules, without needing to become regulatory experts:
Opt-in/opt-out management — opt-in keyword enrollment lets you grow lists automatically from inbound texts
Customizable opt-in forms — collect consent at the point of sign-up, included across all plans and built to support 10DLC compliance requirements
Phone number verification — validate numbers to keep your contact list clean and reduce wasted sends
Real-time deliverability monitoring — track message throughput and deliverability so you can spot and respond to issues quickly
10DLC campaign registration support — guided forms and educational resources to help you register correctly with The Campaign Registry
CRM integrations — connect with HubSpot, ActiveCampaign, Pipedrive, and others so compliance workflows travel with your existing tools
Automatic Opt-In and Opt-Out Management
When a contact texts STOP, they're removed from messaging automatically — no manual list cleanup required. Contacts can also re-subscribe or update their preferences at any time using opt-in and opt-out keywords.
Sakari's contact lists support keyword-based enrollment and customizable opt-in forms, so consent is captured at the source and your audience stays current. That keeps your sending reputation intact and your contact data working the way it should.
10DLC Registration: We'll Guide You Through It
US carriers require businesses to register their local 10-digit numbers through the 10DLC system before sending A2P messages. Unregistered numbers are subject to filtering or blocking at the carrier level — meaning messages may never arrive, with no error or notification on your end.
Sakari simplifies the process by providing guided registration forms, educational content, and automated steps to help get your numbers correctly submitted to The Campaign Registry. And if toll-free numbers are a better fit for your sending volume or use case, Sakari supports those too — with their own registration pathway built in.
Built for Wherever Your Customers Are
Compliance looks different depending on where you're sending. TCPA governs US recipients. GDPR applies across Europe. Other regions have their own rules — and they're evolving.
Sakari supports messaging to more than 160 countries through a single platform, with the opt-in, opt-out, and number management tools to help you send responsibly regardless of where your audience is. You get one place to manage it all, without stitching together separate tools for each market.
Turn Website Visitors into Compliant Contacts with Sakari Forms
Most website visitors leave without ever taking action. Sakari Forms gives you a simple way to capture their information and start conversations through SMS — directly from your website, with consent built in from the start.
Every Sakari Form includes an explicit, unchecked opt-in checkbox with TCPA-compliant consent language — covering message frequency disclosure, data rate notice, and HELP/STOP instructions. Consent is affirmative, not assumed.
What you can do with Sakari Forms:
Build forms in minutes — choose from proven templates or create custom forms with the intuitive Forms editor, no coding required
Consent-first by design — every form ships with an unchecked opt-in checkbox and compliant disclosure language baked in
Capture leads automatically — every submission creates a new Sakari contact card with opt-in status recorded on the contact record, ready for your next campaign with no manual data entry or delays
Sync to your CRM — contact records created through Forms push to your connected CRM integrations automatically, keeping your data consistent across tools
Auto-enroll into Lists — designate a specific list to automatically receive every new lead generated from a form submission
Embed anywhere — drop the auto-generated HTML snippet into WordPress, Wix, Shopify, Squarespace, or any custom site
Track performance — monitor impressions, conversions, and conversion rates in the Forms Analytics dashboard to see which forms perform best
Available on Growth, Scale, and Enterprise plans. Learn more here.
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TCPA compliant
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10DLC Support
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Automated opt-out processing
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Powering conversations in 160+ countries
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Your Data, Protected
Sakari takes your privacy seriously — and your customers' privacy too. We give you the ability to access, update, or delete any personal data in your account at any time. We've appointed an internal data protection officer, and our privacy practices are built around transparency, not fine print.
Your Data Stays Secure
Customer phone numbers and conversation data are sensitive. Sakari stores all data in cloud-based infrastructure with encryption and access controls designed to keep it protected.
We take privacy and security seriously. We don't sell your data. We don't share your contact lists. Your customer information exists for one purpose: helping you communicate with the people who want to hear from you.
Phone Number Verification
Bad data leads to bad delivery rates and wasted spend. Sakari includes phone number lookup and verification so you can confirm whether a number is mobile, landline, or disconnected before you send.
Clean lists mean better deliverability, lower costs, and fewer carrier complaints.
Delivery You Can Verify
Every message you send through Sakari includes delivery status reporting. You'll know whether a message was delivered, failed, or is still in transit, across every country and carrier.
That visibility matters when you're running campaigns at scale and need to know your messages are actually landing.
Built for Businesses That Take Customer Trust Seriously
Compliance isn't a feature you bolt on later. It's the foundation that makes everything else work. Sakari gives you the tools to send with confidence, knowing your data is secure, your lists are clean, and your messages are reaching people who actually want them.
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