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Keep your conversations confidential Keep your data safe at every level of your business with enterprise grade security, compliance, reliability, and privacy. Trust Center The SOC 2 Type 2 certification demonstrates Clerk Chat’s commitment to maintain the highest standards in data security and compliance for you, our customers. Clerk Chat uses Vanta to simplify and centralize our security workflows. It assists with automating compliance, security assessments, and guides employees with proper policies. Trusted by 1000+ brands From startups to the Fortune 500, Clerk Chat is the most compliant and intuitive way for your team to unlock conversational messaging. Security, Privacy & Compliance Protecting your business one message at a time Clerk strives to maintain the confidentiality, availability, and integrity of data across all its services. Application Security Clerk regularly evaluates and tests the security of the source code, running application, and the deployed environment. Controls Status Service infrastructure maintained Production data backups conducted Intrusion detection system utilized Production database access restricted Remote access MFA enforced Infrastructure Security Clerk uses AWS as our infrastructure provider. We make full use of the security products offered by the AWS, including Cloud Trail, GuardDuty, and Inspector. Controls Status Log management utilized Firewall access restricted Password policy enforced Data encryption utilized Data transmission encrypted Data Security Clerk data and services are hosted in US data centers. Data is encrypted at rest and in transit for maximum security in line with industry best practices. Controls Status Network segmentation implemented Vulnerabilities scanned and remediated Incident response policies established Continuity and Recovery plans established Other Contact Us "Clerk Chat ensures your communications are safeguarded with end-to-end encryption, prioritizing security and privacy for every user." FAQ Have questions? We've got answers. Find what you need quickly and clearly with our most frequently asked questions. Where and how is my data stored? All customer data, such as contact lists, sms records, timestamps, are stored in the United States, and backed up daily. Do you have a formal Business Continuity Plan? Yes. Please reach out to [email protected] and we will get back to you asap. Do you segment your network? The network is fully segregated within an AWS VPC including private and public subnets. Does Clerk have an incident management process? Clerk follows the NIST Guidelines for incident response. Per our Terms of Service and contractual obligations, Clerk will notify customers of any breach involving their data. Clerk is committed to compliance with all applicable breach notification laws and regulations. Do you have an intrusion detection system in place? Clerk leverages a number of AWS built in services such as guard duty and cloud trail to proactively monitor security risks within our environment. How do we request a copy of your SOC report? Please reach out to [email protected] and we will get back to you asap. Meet with a product expert Want to see a custom demo or get help finding the right plan? We'd love to chat. Your request has been submitted! Someone from our team will be in touch shortly. When the Los Angeles Rams used RCS for Business during the 2025–26 schedule release, fans responded. Clerk Chat partnered with the Los Angeles Rams, Google, and carriers to launch the first U.S. sports marketing campaign using RCS business messaging. Read the case study Your request has been submitted! Someone from our team will be in touch shortly.