Snapshot 36020
Normalized text
Scripts and page chrome removed; this is what change detection compares.
Terms of Service Last Updated: September 3, 2026 1. Acceptance of Terms By accessing or using the Canarics platform, you agree to these terms. Canarics is an enterprise voice AI and sales intelligence platform operated by SIA "Canarics" (reg. 40203741245), Riga, Latvia. We may update these terms from time to time. The "Last Updated" date above reflects the current version; continued use of the platform after an update constitutes acceptance. Material changes for paying customers are announced by email in advance. 2. Scope of Service Canarics connects to your telephony provider (LMT, Tele2, Bite, or equivalent) and your CRM to transcribe, score, and summarize business calls. Canarics is a B2B tool for sales, support, and reception teams. IMPORTANT: Canarics is not a telephony carrier and CANNOT be used to place or route emergency calls to 112, 911, or any other emergency service. Calls originate and terminate on your configured carrier's infrastructure. 3. Free Trial (Pipedrive Marketplace) Installing Canarics from the Pipedrive Marketplace starts a free demo trial: The trial includes a limited number of AI demo calls, placed only to a phone number you enter yourself. The trial is locked to the first number you use. Demo calls are AI-generated simulations personalized from your own Pipedrive data; nothing is written to your CRM during the trial. Demo calls are currently available to European numbers only. We may pause or end a trial at any time in case of abuse, and may change trial limits without notice. The trial is provided free of charge and "as is". Continuing past the trial requires a subscription agreed with us directly. 4. AI-Generated Calls & Content Calls placed or answered by the Canarics agent are generated by AI. AI output may contain errors; summaries, transcripts, and scores are decision support, not a system of record. Where the law of a jurisdiction you call into requires disclosure of automated or AI calls, prior consent of the called party, or calling-time restrictions, you are responsible for configuring your campaigns to comply. 5. Call Recording & Compliance Canarics processes call audio and metadata supplied by your telephony provider. You acknowledge that your organization is the Data Controller for these recordings and transcripts. You agree to comply with all applicable laws regarding call recording and monitoring (including GDPR and national laws in the jurisdictions where you operate), which may require you to obtain consent from participants before recording. Canarics is not responsible for unlawful use of the recording or analytics features. 6. Subscriptions & Payment Subscription: Canarics is sold on a monthly or annual subscription basis, invoiced directly to your organization. Usage: Each plan includes a pooled allowance of processed minutes. Overages are billed at the rate specified in your order form. Cancellation: You may cancel at the end of your current billing period with written notice to sales@canarics.com. 7. Fair Use Policy We reserve the right to suspend accounts that exhibit patterns of abuse, such as automated robocalling, telemarketing spam, or usage significantly exceeding typical business human behavior. 8. Integrations & Sub-processors By connecting your CRM (Pipedrive or equivalent) or telephony provider, you authorize Canarics to read and write data required to route calls, log activities, and sync AI summaries. Sub-processor categories are documented in the Privacy Policy; a Data Processing Agreement (DPA) is available to business customers on request. 9. Disclaimer & Liability Canarics is provided "as is". We do not guarantee that the service will be uninterrupted or error-free, nor that AI transcripts or scores are free of errors. To the maximum extent permitted by law, SIA "Canarics" shall not be liable for any indirect damages, lost profits, or lost business opportunities arising from use of the platform. To the maximum extent permitted by law, our total aggregate liability under these terms is limited to the fees you paid to us in the twelve (12) months preceding the claim (for free trials: EUR 100). You agree to indemnify SIA "Canarics" against third-party claims arising from your unlawful use of the platform, including calling campaigns run in breach of recording-consent, automated-calling, or data-protection laws. You retain all rights to your data and CRM content. Canarics and its software, models, prompts, and documentation remain our property; no rights are granted beyond the use of the service. 10. Governing Law These terms are governed by the laws of the Republic of Latvia. Disputes are subject to the exclusive jurisdiction of the courts of Riga, Latvia. These terms and the Privacy Policy are executed in English. Any translation is provided for convenience only; the English version prevails. 11. Contact SIA "Canarics" (Reg. 40203741245) Riga, Latvia Email: sales@canarics.com ← Back to Home