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Privacy Policy This Privacy Policy was last revised on July 6, 2026. We value your privacy At Commercient, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our products and services. By using our services, you agree to the collection and use of your data as described in this policy. Data Collection and Usage We collect and process personal and non-personal information to provide and improve our services. This includes personal details such as your name, email address, phone number, company details, and payment information when voluntarily provided. Additionally, we may collect usage data, including log files, IP addresses, browser types, and interactions with our platform to enhance functionality and security. The data we collect is used exclusively for delivering services, enhancing user experience, maintaining security, and complying with legal requirements. We do not use collected data for advertising, profiling, or resale purposes. We do not use or transfer user data to determine creditworthiness or for lending purposes. Data Sharing and Third-Party Access We do not sell or rent user data to third parties. However, we may share data when necessary for service functionality. This includes working with cloud storage providers, security services, and hosting solutions to ensure smooth operations. We may also disclose data if required by law, regulatory compliance, or legal processes such as subpoenas or law enforcement requests. In cases where user consent is required for data sharing, we will obtain explicit approval before proceeding. All third-party providers working with us are required to comply with strict data protection policies to safeguard user privacy. Limited Use and Data Retention We adhere to a strict Limited Use Policy, ensuring that data collection is limited to what is essential for service functionality. Data is not used for any purpose unrelated to the core services we provide. It is not transferred or shared beyond its necessary scope. Users have the right to request access to their stored data, modify any inaccuracies, or request deletion of their personal information at any time. We retain user data only for as long as it is required for operational purposes or legal compliance. Once the data is no longer needed, we ensure its secure deletion. Security and Data Protection We prioritize data security and implement industry-standard measures to protect personal information from unauthorized access, loss, misuse, or disclosure. Our security framework includes encryption of sensitive data during storage and transmission, secure authentication mechanisms to prevent unauthorized access, and strict access controls to minimize exposure of user data. While we take every possible step to ensure the security of your information, we also encourage users to take their own precautions, such as using strong passwords and enabling multi-factor authentication where available. User Rights and Controls Users have full control over their personal data. They can request access to the data we store, modify or correct inaccuracies, and request deletion of their data. If users wish to limit certain types of data collection, they may do so through their account settings or by contacting our support team. We are committed to processing such requests promptly and in accordance with applicable data protection laws. Use of Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve service functionality. These technologies help us understand user behavior, identify areas for improvement, and ensure a seamless experience across our platform. Users can manage their cookie preferences through browser settings. SMS Communications & Consent By providing your phone number through our platform, you consent to receive transactional text messages from Commercient. These messages may include: One-time passcodes (OTP) Account notifications Login alerts System-related updates Message frequency will vary depending on user activity. Standard message and data rates may apply. How We Collect Consent Users provide consent to receive SMS messages by: Entering their phone number during account registration Completing login verification Enabling two-factor authentication (2FA) within our platform SMS messages are only sent after a user initiates an action requiring verification or notification. Data Sharing and Privacy We do not share, sell, or rent your phone number or SMS opt-in data to third parties for marketing or promotional purposes. SMS consent is used solely for delivering the services requested by the user. Policy Updates We may update this Privacy Policy periodically to reflect changes in legal requirements, security practices, or operational needs. Any significant updates will be communicated through our website or other official channels. Continued use of our services after updates are published constitutes acceptance of the revised policy. Request a Demo Commercient is an AI-first software company based in Atlanta, that connects ERP, CRM, eCommerce, and related systems through its cloud-hosted integration platform, with reusable templates and AI-assisted tools. Platform Why Commercient? Pricing Data Lake Agentic AI SYNC Pulse File SYNC Top Connectors By ERP Sage Dynamics 365 NetSuite See All By CRM HubSpot Salesforce Zoho See All Other Apps QuickBooks WooCommerce Shopify See All Solutions By Team By Industry HubSpot Services Onboarding Audit Reporting & Dashboards Sales Hub Setup Marketing Hub Setup Ongoing Support Self-Paced Course Resources Customer Success Partner Success Blog Docs Support Company About Us Careers Events User Reviews G2 Capterra Software Advice © 2026 Commercient. All rights reserved. Privacy Policy Cookie Policy Subscription Agreement Legal Sitemap Commercient AI Commercient uses the information you provide to us to contact you about our relevant content, products, and services. Check out our privacy policy here. Integration needs? Pricing questions? Ask away.