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Black Friday 2026 | days hours mins till the biggest revenue opportunity of the year. Get ready with Trengo 👉 Security policy We take data security seriously Download Trengo’s vision on security As an inbox for all your communication, Trengo has a big responsibility. We are very serious about the security of your data and will take our responsibility in protecting it. Data protection and third parties First of all, we don’t save anything that we don’t need. We only save data that we need to make the product work and some data to analyze how we can improve our product. We will never sell your data. The only data that is shared with third parties is necessary for making our product work. We never store payment information or credit card numbers. All payments go through Mollie, a service that is fully PCI-DSS compliant. Physical security Our application is hosted on Amazon Web Services (AWS). Amazon is the industry leader in this field. Their data centers have military grade physical security in place at all of their data centers. They have a lot of experience maintaining the best security and privacy. The servers are maintained by our certified partner. They make sure our servers are always up to date with the latest security patches. Encryption All of our backups are fully encrypted. In the highly unlikely case that they would be compromised, the data would be unreadable and useless to the attackers. All communication with our application happens via modern TLS, meaning nobody could see the data that is being sent while in-transit. We only allow modern encryption standards in our TLS configuration, that’s why it gets an A+ in Qualys’ SSL Labs test. With our HTTP Strict Transport Security (HSTS) policy we make sure the connection will always happen via the secure TLS connection. Responsible disclosure Did you find a bug? Please inform us at [email protected]. Language English Product AI Agents AI Journeys AI Voice Integrations Meet Dessa Omnichannel inbox Trengo AI Pricing Product tour Solutions Lead qualification Customer Support Customer stories Omnichannel inbox ROI calculator Channels WhatsApp TikTok Email Live chat Voice Instagram Facebook All channels industries eCommerce Leisure Hospitality Travel Automotive Financial services Trengo Sign up About us Careers Contact us Partnerships Log in Knowledge & insights The Convo newsletter Trengo Blog Events & webinars Resources AI Hub API documentation Help Centre Status page Trengo Academy Compare Gorgias Zendesk Front Intercom Respond.io Trending 11 WhatsApp Business description examples 30 WhatsApp Business auto reply message samples 21 WhatsApp Business greeting messages Download Apps © 2026 Trengo Security Privacy Policy Terms and conditions GDPR European-owned