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Dcipher Analytics
Terms of Service
Version: 2025-07-01
Page 1 of 3
These Terms of Use (the “Terms”) govern your use of the services Law, including but not limited to the General Data Protection
provided by Dcipher Analytics AB (“DA”, “we”, “us” or “our”), Regulation (GDPR), AI Act (when in force), and any other relevant
Swedish registration number 559169-9268, with registered offices privacy, data protection, or technology laws. DA does not monitor
in Sweden. These Terms constitute a legally binding agreement nor assume responsibility for Customer’s legal compliance when
between DA (including affiliates) and you, whether as an individual using the Service. Customers assume all responsibility for:
or an entity (“Customer”, “User”, “you”).
- Ensuring lawful basis and legal right to process all Content
1. DEFINITIONS and User Data uploaded or processed via the Service.
- Compliance with regulations on AI, privacy, data residency,
For purposes of these Terms, the following definitions apply: export control, intellectual property, and rights of data
subjects.
“Site”: The website (including all subdomains) at
dcipheranalytics.com
2.5 Customer’s responsibilities. Customer must procure all
“Service”: All current and future SaaS offerings, platforms, apps, hardware, software, connectivity, and bear any costs associated
APIs, features and functionalities provided by DA. with access.
“User”: Any individual authorized to access and/or use the 3. USER ACCOUNTS & SECURITY
Service under a Customer’s Subscription.
3.1 Account responsibility. Customer is solely responsible for all
“User Account”: A password-protected account assigned to an activities and Content conducted under User Accounts and must
individual User to access the Service. promptly notify DA of unauthorized use or suspected breach.
“Subscription”: The right, subject to these Terms, for a Customer 3.2 Account administration. DA may suspend or terminate
(and permitted Users) to access and use the Service. unauthorized, non-compliant, or harmful User Accounts at its
discretion.
“Content”: All data, information, text, audio, video, images, or
other material uploaded, submitted, transmitted, or otherwise 3.3 Account deletion. Customer and Users may request account
made available by Customer or Users through the Service. cancellation pursuant to these Terms.
“Original Content”: All proprietary content provided by DA within 4. USER DATA & DATA PROTECTION
the Service, including, without limitation, software, code, designs,
documentation, text, images, and video. 4.1 Ownership. All User Data shall remain the exclusive property
of the Customer. DA claims no ownership over data uploaded by
“User Data”: Any data or information added to, processed by, or
generated by Customer or Users via the Service. the Customer or Users.
“Third-Party Sites/Services”: Websites, applications, products, 4.2 Data processing & confidentiality. DA is a data processor
or services not controlled by DA. and will process User Data strictly according to Customer’s
documented instructions and in compliance with GDPR, AI Act,
“Applicable Law”: Any laws, directives, or regulations applicable and all Applicable Law. DA shall not process data for any purpose
to the use of the Service, including GDPR and the EU AI Act. other than providing the Service, and shall implement appropriate
technical and organizational measures, including regular Security
“Security Incident”: Any unauthorized access to, or acquisition,
disclosure, alteration, loss, or destruction of User Data. Assessments, to safeguard User Data.
2. SCOPE OF THE SERVICE 4.3 Data access. Upon written request, DA shall provide
Customer with an export of User Data in a commonly used
2.1 SaaS offering. The Service is offered exclusively on a electronic format, without charge, within 7 business days.
software-as-a-service (SaaS) basis through compatible browsers
or approved mobile apps. 4.4 Backups & recovery. DA will maintain daily backups and
implement recovery protocols for the duration of the subscription.
2.2 System requirements. The Service requires up-to-date
browsers or platforms. DA may cease to support outdated 4.5 Security incidents. In the event of a Security Incident
software or operating systems without liability. affecting User Data, DA shall notify Customer without undue delay
and in any event within 24 hours, providing all necessary
2.3 Licensing. The Subscription is non-exclusive, information and cooperation required by Applicable Law.
non-transferable, and for the Customer’s and its Users’ internal
business use only. Resale or redistribution is strictly prohibited.
2.4 Lawful use & compliance. Customer and all Users must use
the Service in compliance with these Terms and all Applicable
Dcipher Analytics
Terms of Service
Version: 2025-07-01
Page 2 of 3
5. FEES & PAYMENT uploading or processing such Content does not violate third-party
rights or Applicable Law.
5.1 Pricing. Service fees are stated in the main agreement or
order form. All fees exclude VAT and similar taxes. 8.3 Monitoring and removal. DA does not pre-screen User
Content but reserves the right (without obligation) to monitor,
5.2 Subscription renewal & cancellation. Subscriptions review, block or remove Content in breach of these Terms, or as
automatically renew unless cancelled in writing no fewer than 30 required by law.
days before renewal, or otherwise agreed.
9. USER PRIVACY & INFORMATION
5.3 Price adjustments. DA may update pricing annually in
accordance with official indices. Any such changes will apply only 9.1 Visibility and confidentiality. User-specific Content and
after the end of the Customer’s current subscription period. information is only accessible to the Customer and its designated
Users. DA does not share such information with third parties
5.4 Payment terms. Payments are due within 30 days of invoice. except as required by law or for providing support under a
Overdue payments are subject to statutory interest and DA may separate written agreement.
suspend Service access until payment in full.
9.2 Privacy policy. The processing of personal data by DA is
5.5 No refunds. No refund is given for cancellations occurring governed by our Privacy Policy (available at
within an ongoing subscription period. dcipheranalytics.com/privacy-policy), which is hereby incorporated
by reference.
6. TERM & TERMINATION
10. PERSONAL DATA & DATA PROCESSING
6.1 Effective date & term. The Agreement starts upon
Subscription activation and continues until terminated per these 10.1 Role allocation. For User Data, the Customer is the Data
Terms. Controller and DA is the Data Processor as defined by the GDPR
and other national or EU data protection laws. Where DA
6.2 Termination by customer. Cancellation or termination processes personal data for its own purposes, it does so as a Data
requests must be made in writing. Early termination does not Controller.
entitle Customer to a refund for unused service periods.
10.2 Instruction and compliance. Customer’s instructions for
6.3 Termination by DA. DA reserves the right to terminate any processing shall be consistent with Applicable Law, and DA will
account for breach of these Terms or unlawful use. notify Customer of any believed unlawful instruction.
6.4 Effect of termination. Upon termination, DA will provide 10.3 No Unlawful processing. DA reserves the right to suspend
Customer with a final export of User Data and permanently delete processing if it believes such processing violates the GDPR, AI
all User Data within a commercially reasonable period, unless Act, or other applicable laws.
legally required to retain it.
11. INTELLECTUAL PROPERTY
7. PERMITTED AND PROHIBITED USES
11.1 DA content. The Service and all intellectual property rights
7.1 Lawful purposes only. The Service must not be used for any therein remain the exclusive property of DA or its licensors. Except
unlawful, unauthorized, fraudulent, or harmful activities, including as expressly provided in these Terms, no right, title, or interest in
processing or distributing prohibited Content (such as defamatory, the Service, Site, or DA’s content is granted.
obscene, hateful, racist, terrorist, or illegal material).
11.2 Customer content. Customer retains all rights to Content
7.2 AI Law compliance. Customers are solely responsible for uploaded to the Service. DA will not sell, use, or distribute
ensuring their use of the Service, including any use or Customer Content for any purpose except to provide the Service
development of AI models, is compliant with the EU AI Act and or as required by law.
other applicable AI governance frameworks. DA does not provide
legal compliance guarantees for Customer’s generated AI output. 11.3 Restrictions. Users and Customers shall not:
7.3 Integrity and security. No Customer or User may attempt to - Reverse engineer, decompile, tamper with or disassemble
disrupt, breach, or compromise the integrity or security of the the Service;
Service, or use the Service to harm others. - Attempt unauthorized access or circumvent security
mechanisms;
8. CONTENT RESPONSIBILITY - Systematically retrieve or scrape content or data (manually
or using bots/crawlers);
8.1 Customer-provided content. Customers retain full - Reproduce, exploit, sell, resell, lease, or commercialize the
responsibility for all Content uploaded, processed, or published via Service except as permitted.
the Service, including its legality and intellectual property status.
12. THIRD-PARTY SERVICES
8.2 Rights and permissions. By uploading Content, the
Customer warrants that it holds all rights necessary and that 12.1 No endorsement or control. Links to Third-Party Sites or
Services are provided for convenience only. DA assumes no
Dcipher Analytics
Terms of Service
Version: 2025-07-01
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responsibility for their content, privacy practices, or legal remove or block violating Content, and seek compensation for
compliance. losses.
12.2 Assumption of risk. Use of Third-Party Sites is at the 16.2 Content removal. DA, in its discretion, may remove unlawful
Customer’s own risk. or harmful Content.
13. CUSTOMER WARRANTIES, INDEMNITIES & LIABILITY 17. AMENDMENTS & ASSIGNMENT
13.1 Customer warranties. Customer represents and warrants 17.1 Changes to the service or terms. DA reserves the right to
that: update these Terms at any time. Continued use after notice of
amendments constitutes acceptance of the new Terms.
- All Content and User Data is uploaded and processed
lawfully; 17.2 Assignment. Customer may not assign rights or obligations
- Use of the Service is at all times consistent with Applicable under these Terms without DA’s prior written consent, except as
Law, including GDPR, AI Act, and all intellectual property part of a bona fide merger or asset sale. DA may assign these
and privacy legislation. Terms in connection with a reorganization, merger or sale of
substantially all assets.
13.2 Indemnity. Customer agrees to indemnify, defend and hold
harmless DA, its affiliates, officers, and agents from any claim, 18. FORCE MAJEURE
damage, liability, cost, or expense (including reasonable legal
fees) arising out of: 18.1 No party is liable for failure or delay in performance due to
force majeure events beyond reasonable control (including natural
- Breach of these Terms by Customer or its Users; disasters, war, terrorism, labor disputes, government intervention,
- Use of the Service in violation of Applicable Law, including internet outages, etc.)
but not limited to privacy, data protection, AI, copyright, and
export control laws. 18.2 If affected, the party must notify the other in writing as soon
as reasonably practicable.
13.3 Customer data compliance & AI use disclaimer. DA
specifically disclaims any responsibility or liability for Customer’s 18.3 If performance is rendered impossible for more than three (3)
failure to comply with laws governing data privacy, intellectual months due to force majeure, either party may terminate the
property, or AI use. DA does not provide legal advice regarding Agreement.
such compliance; Customer should consult its own legal counsel.
19. GOVERNING LAW AND DISPUTE RESOLUTION
14. LIMITATION OF LIABILITY
19.1 These Terms are governed by and construed in accordance
14.1 No warranty. The service is provided “as is” without warranty with the laws of Sweden, excluding conflict-of-law rules.
of any kind. All warranties, express or implied (including, without
limitation, the implied warranties of merchantability, fitness for a 19.2 Any dispute, controversy, or claim arising out of these Terms
particular purpose, non-infringement, accuracy, or title), are hereby or use of the Service shall be finally settled by arbitration under the
disclaimed. Arbitration Rules of the Arbitration Institute of the Stockholm
Chamber of Commerce, with the seat of arbitration in Stockholm,
14.2 No liability for consequential damages. To the maximum Sweden, and with one (1) arbitrator.
extent permitted by law, DA and its affiliates shall not be liable for
any indirect, incidental, special, punitive, or consequential
damages or loss of profit, revenue, business opportunities, data, or
goodwill.
14.3 Limitation. In no event shall DA’s total aggregate liability to
Customer exceed the amount paid by Customer for the Service in
the twelve (12) months preceding the event giving rise to liability.
Claims must be made in writing within fifteen (15) days of the
event.
15. COMMUNICATION
15.1 For any queries, notifications, or support, you may contact DA
at info@dcipheranalytics.com unless instructed otherwise in a
separate agreement.
16. ENFORCEMENT & BREACH
16.1 Breach and remedial rights. Upon breach of these Terms,
DA may suspend or terminate Customer’s and/or User’s access,