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Privacy policy
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© 2026 Geek Team
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Last Updated: June 30, 2026
At Geek Team, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (geekteam.com) or engage with our professional services.
1. Information We Collect and Why We Collect It
Contact & Inquiry Forms
When you submit an inquiry through our website contact forms, we collect the personal information you provide, which typically includes your name, business email address, company name, and phone number. We use this data solely to respond to your request, provide technical consultation, and manage our business relationship with you.
Client Portals & User Accounts
If you are an active client logging into a portal or management area on our site, we set cookies to manage your active session, keep you logged in securely, and remember your display preferences. Login cookies persist for a few days, while persistent “Remember Me” options last for two weeks.
Payment & Billing Data
When you purchase services, set up recurring service agreements, or pay invoices, your financial data is processed directly by our secure, third-party payment processors (such as Stripe and FreshBooks). We do not store credit card or bank account numbers directly on our web servers.
Analytics & Performance
We use basic website analytics tools to optimize our site’s performance and understand how visitors navigate our pages. This tracks anonymized technical data, such as your IP address, browser type, and the pages you visit.
2. Cookies and Third-Party Embeds
Cookies
Aside from session management cookies for logged-in users, our site may use standard technical cookies to improve user experience. You can choose to disable cookies through your browser settings, though some portal features may limit functionality if you do.
Embedded Content from Other Websites
Pages on this site may include embedded content (such as videos or maps). Embedded content from third-party sites behaves in the exact same way as if you visited that external website directly. These platforms may collect data about you, use their own cookies, and monitor your interaction with that content.
3. Data Retention and Sharing
We do not sell, rent, or trade your personal or business data to third parties for marketing purposes.
Service Providers: We share data only with trusted third-party cloud infrastructure, invoicing, and payment processing platforms strictly necessary to deliver our IT services and manage corporate accounts.
Retention: We retain contact form inquiries and business correspondence for as long as necessary to fulfill the operational purposes outlined, or as required by legal, tax, and administrative regulations.
4. Your Rights Over Your Data
Depending on your location, you may hold specific legal rights regarding your personal data under applicable state and federal laws (including the Connecticut Data Privacy Act). These rights may include:
The right to access the personal data we hold about you.
The right to request that we correct inaccurate data.
The right to request the deletion of your personal information (excluding data we are legally or administratively obligated to keep for security, business operations, or tax compliance purposes).
To exercise any of these rights, please contact us directly using the information below.
5. Contact Information
For any questions regarding this Privacy Policy or our data handling practices, please contact us via email at: info@geekteam.com
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