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Privacy Policy Last updated: 17 December 2025 1. Overview This Privacy Policy explains how KODA SUPPORT SOLUTIONS PTY LTD (ABN: 21 649 799 879), trading as Koda Support (“we”, “our”, or “us”), collects and handles personal information through our website: https://www.kodasupport.com.au/ We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 2. Information We Collect We only collect limited personal information that you voluntarily provide when booking an appointment via our Google Calendar link. This may include: Your name Your email address We do not collect payment details, sensitive information, cookies, analytics data, or tracking information. 3. How We Use Your Information We use the information you provide solely to: Schedule and manage appointments Contact you in relation to your enquiry or requested support We do not use your information for marketing or advertising purposes. 4. Storage and Third-Party Services Our website is hosted on Webflow, and appointment bookings are managed through Google Calendar. Personal information submitted via these tools is stored securely in accordance with their respective privacy and security practices. We retain personal information only for as long as necessary to respond to or manage your enquiry. 5. Disclosure of Information We do not sell, rent, or trade your personal information. Your information is not shared with third parties except where required to operate our website or appointment booking process, or where required by law. As we serve a global audience, your information may be stored or processed outside Australia by our service providers. Where this occurs, we take reasonable steps to ensure appropriate data protection standards are maintained. 6. Access and Correction You may request access to, correction of, or deletion of your personal information at any time by contacting us at: info(at)kodasupport.com.au 7. Changes to This Policy We may update this Privacy Policy from time to time. Any updates will be published on our website with the revised date. 8. Contact For privacy-related questions or requests, please contact: Koda Support info@kodasupport.com.au